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All Journal Infotech Journal Jurnal Ilmiah Universitas Batanghari Jambi Faktor Exacta Techno Nusa Mandiri : Journal of Computing and Information Technology Jurnal Riset Informatika INTI Nusa Mandiri Jurnal Manajemen Informatika dan Sistem Informasi Jurnal Pendidikan Teknologi Informasi dan Vokasional Jurnal Infortech JIRA: Jurnal Inovasi dan Riset Akademik Jurnal AbdiMas Nusa Mandiri Dedikasi: Jurnal Pengabdian kepada Masyarakat TIERS Information Technology Journal Tridharmadimas: Jurnal Pengabdian Kepada Masyarakat Jayakarta Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Jurnal Teknologi Sistem Informasi Abdi Teknoyasa Journal of Artificial Intelligence and Digital Business COREAI: Jurnal Kecerdasan Buatan, Komputasi dan Teknologi Informasi Inspiration: Jurnal Teknologi Informasi dan Komunikasi Jurnal Komputer Antartika Jurnal Pengabdian Masyarakat J-CEKI
Fachri Amsury
Universitas Nusa Mandiri
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Physics Social Sciences Transportation Other

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Journal : TIERS Information Technology Journal

 1 
Implementing Design Thinking for UI/UX Optimization: Insights from PT. Asuransi Simas Jiwa Vivi Rahayu; Ika Kurniawati; Fachri Amsury; Heriyanto Heriyanto
TIERS Information Technology Journal Vol. 5 No. 1 (2024)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/tiers.v5i1.5106

Abstract

PT Asuransi Simas Jiwa is one of the companies that has implemented a fairly good information system in carrying out business processes. Siji Sales Force is a website-based information system used by Sales Agents to create, design and manage digital marketing activities. Based on the data collection results, it is known that several problems with the Siji Sales Force Web include shortcomings in terms of the appearance and functionality of the website. Based on observations of the features in the report menu, errors often occur and there has been no evaluation from the relevant parties. This research aims to provide recommendations for UI/UX design on the Siji Sales Force Website based on the results of analysis using the Design Thinking method. Design Thinking is an approach or method of problem solving both cognitively, creatively and practically to answer human needs as users. Design recommendations are built in prototype form using the Figma application. The prototype that was built was tested for usability using the System Usability Scale (SUS), obtaining a score of category B or "Good" which indicates that the prototype design meets acceptable requirements or is declared acceptable by interested parties. Based on the test results, the design redesign was acceptable and considered effective, so it is hoped that the design created can become a recommendation for the system development team to improve the Siji Sales Force website.
Co-Authors Adiputra, Jason Adiputra, Mahesa Aditya, Tommy Ahmad Fadlil Fauzi Alghifari, Luthfi Adam Andri Agung Riyadi Andry Agung Riyadi Anggi Dian Oktavianingsih ANGGIE ARDIANSYAH Anjani, Mutiara Putri Asrul Azalia, Devina Bayhaqy, Achmad BENNI RAMADHAN Dwiza Riana Fahlapi, Riza Fatihah, Cinta Aprilia Febriyanti, Syafvika Tiara Ferdy Saputra Frieyadie Gunawan, Heru HANAFI EKO DARONO Hanifah, Nida Helmalia Putri Ismayani Heriyanto Heriyanto Heriyanto Heriyanto Heriyanto Heriyanto Heriyanto Hernawati Ibrahim, Akbar Ida Ayu Putu Sri Widnyani Ihsan Aulia Rahman Ika Kurniawati Ika Kurniawati Ika Kurniawati Intan Permatasari Irwansyah Saputra Irwansyah Saputra Irwansyah Saputra Irwansyah Saputra Irwansyah Saputra Jody, Pradithia Juan Immanuel Jupriyanto . Muhammad Ilyas MUHAMMAD RIZKI FAHDIA Muhammad Rizki Fahdia Muhammad Rizki Fahdia Muhammad Rizki Fahdia nanang ruhyana Nanang Ruhyana Nanang Ruhyana Nanang Ruhyana Nanjaya, Ahmad Fadhil Nurajijah Nurajijah Oktavia, Devya Septi Ongki D.Simatupang Pangestu, Ridwan Panggabean, Gempar Galang Al Fallah Pradana, Andreas Eka Prasetyo, Dwi Bagus Putria Pebriana Sitanggang Rachimsah, Wildan RAHMAD SINGGIH AJI PAMBUDI Rasam Rasam Riyadi, Andri Agung Riza Fahlapi Rizki Fahdia, Muhammad Rusdiansyah, Irfandi Saputra, Aden Asywak Saputra, Irwansyah Satria, Fauzan Setiawan, Rizqi Siti Fauziah Siti Fauziah Sucahyo, Muhamad Yusuf Sulistyowati, Daning Nur Syahrur Rhamadan Tati Mardiana Tiska Pattiasina Tue Rebong, Hendrikus Vivi Rahayu Yusnia Budiarti Zhafran, Muhammad Faiz