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All Journal INTERACTION: Jurnal Pendidikan Bahasa JURNAL LENTERA AKUNTANSI Journal of Economics and Business Letters Jurnal Portofolio: Jurnal Manajemen dan Bisnis Ulil Albab
Ahmad Rafik
Universitas Bina Sarana Informatika
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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The influence of quality of services and hospital facilities on patient satisfaction: Case study at dr. Chasbullah Abdul Majid Hospital, Bekasi City Ahmad Rafik; Nyoman Suardhita; Irwin Sukrisno Sugeng
Journal of Economics and Business Letters Vol. 1 No. 4 (2021): December
Publisher : Privietlab

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Abstract

This study aims to determine how much influence the quality of hospital services and facilities have on patient satisfaction (a case study at dr. Chasbullah Abdul Majid Hospital, Bekasi city). The population in this study were outpatients at RSUD dr. Chasbullah Abdul Majid, Bekasi city. The sample in this study amounted to 100 patients, with the technique of determining the sample using nonprobability sampling and the sampling technique using accidental sampling, namely by looking for patients who happened to be having a doctor's examination. The results of data processing indicate the quality of hospital services and facilities and affect patient satisfaction, this is indicated by the account of service quality 4.714 with a significant level of 0.000 and t-count hospital facilities of 13.491 with a significant level of 0.000, the data above shows that the t-count value is greater than t table 1.660 and the significant value of both variables is below 0.05, then service and price have a very strong influence on patient satisfaction at RSUD dr. Chasbullah Abdul Majid Bekasi City which is shown by the coefficient of determination which shows the R2 value is 80.8%.
ANALISIS KINERJA INDUSTRI PERBANKAN NASIONAL PASCA COVID-19 Faizal Roni; Ahmad Rafik; Nanang Lidwan; Sabaruddin Siagian
JURNAL LENTERA AKUNTANSI Vol 8, No 1 (2023): JURNAL LENTERA AKUNTANSI, MEI 2023
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrakt.v8i1.852

Abstract

The purpose of scientific writing is to analyze the performance of the banking industry, related to liquidity performance, credit disbursement and processing of non-performing loans, management of third party funds (DPK), profitability or ROA, and post-Covid-19 banking capital or CAR. The research sample used is a conventional commercial bank (BUK). The data used is secondary data taken from OJK. As a result, overall banking performance after the Covid-19 crisis has been satisfactory. As an individual result, post-Covid-19 banking liquidity is very good, credit disbursement performance has returned to normal and the management of non-performing loans is consistently in a safe position. Meanwhile, the performance of third party fund management also greatly improved. In addition, bank profitability has recovered to the level it was before the Covid-19 crisis and banking capital or CAR during the post-Covid-19 crisis has remained strong to finance the elimination of problem loans.Key words: Liquidity, Credit, NPL, DPK, ROA and CAR.
Bandwidth Management Design Using the Simple Queue Method in Mikrotik RouterOS and The Winbox Application Adika May Sari; Desy Suryani; Desri Yani; Rosmita Rosmita; Ahmad Rafik
INTERACTION: Jurnal Pendidikan Bahasa Vol 10 No 1 (2023): INTERACTION: Jurnal Pendidikan Bahasa
Publisher : Universitas Pendidikan Muhammadiyah (UNIMUDA) Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36232/jurnalpendidikanbahasa.v10i1.4441

Abstract

The function of bandwidth is to manage network bandwidth so that each network user can get the same bandwidth even though there are many users on the network. The use of the internet and computer networks is needed to support company operations. bandwidth requirements used are not small. In many companies, they have to get an internet connection for their individual needs and because the internet speed is only 10 Mbps, if it is not used according to the needs of the job, it will interfere with other workers who want to use the internet at PT. Five Main Techniques. To realize good bandwidth management, therefore the author will make bandwidth management with the simple queue method so that PT. Panca Teknik Utama has a network that can be used stably and according to the needs of each user even though many are using the internet simultaneously. To be able to make bandwidth management the author uses the observation method, interview method, and literature study method to collect data and supporting devices for making this bandwidth management are Mikrotik RouterOS and the Winbox application.
Pengaruh Persepsi Kemudahan Terhadap Keputusan Pembelian Di Online Shop Tokopedia Dengan Kepuasan Sebagai Variabel Intervening Ahmad Rafik; Nyoman Suardhita
Jurnal Portofolio : Jurnal Manajemen dan Bisnis Vol. 2 No. 1 (2023): Disrupsi Manajemen di Era Digital
Publisher : Prisani Cendekia

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Abstract

The purpose of this study was to analyze the effect of perceived convenience on satisfaction, to analyze the effect of perceived convenience on purchasing decisions, to analyze the effect of satisfaction on purchasing decisions and to analyze the effect of perceived ease of purchase on purchasing decisions through satisfaction at Tokopedia's Onlie Shope. The research approach used in this study is the associative method. The analysis technique uses Partial Least Square (PLS). As for the results of the study, it shows that there is an effect of perceived convenience on purchasing decisions at the Online Shope Tokopedia. There is an influence of Perceived Convenience on Purchasing Decisions at Online Shope Tokopedia. There is an influence of Perceived Convenience on Purchasing Decisions with Satisfaction as an intervening variable at Tokopedia Online Shope
PENGARUH KOMUNIKASI DAN GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA KARYAWAN Ahmad Rafik; Nyoman Suardhita; Irwin Sukrisno Sugeng
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 1 No. 8: Juli 2022
Publisher : CV. Ulil Albab Corp

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Abstract

Tujuan penelitian ini adalah untuk mengetahui efektivitas komunikasi dan kepemimpinan transformasional terhadap kinerja karyawan pada PT. Telecom Weitel Jakarta Timur. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik pengumpulan data melalui penyebaran kuesioner dan data kepustakaan. Sampel dalam penelitian ini adalah 50 karyawan PT. Telecom Weitel Jakarta Timur. Metode analisis data yang digunakan adalah regresi berganda dengan menggunakan SPSS 26. Metode analisis data yang digunakan adalah uji kualitas data, uji asumsi klasik, uji hipotesis, dan koefisien determinasi (R2). Hasil penelitian ini menunjukkan bahwa semua variabel independen memiliki pengaruh yang signifikan terhadap kinerja karyawan. Komunikasi merupakan variabel terpenting yang mempengaruhi kinerja pegawai.
Co-Authors Adika May Sari Desri Yani Desy Suryani faizal roni Irwin Sukrisno Sugeng Lidwan, Nanang Nyoman Suardhita Rosmita Rosmita Sabaruddin Siagian