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All Journal International Journal of Engineering and Emerging Technology Sustainable, Planning and Culture (Space) : Jurnal Perencanaan Wilayah dan Kota Jurnal Ilmiah Vastuwidya Journal of Social Research Journal of Social Science E-JURNAL AKUNTANSI Journal of Moeslim Research Technik INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Made Agus Mahendra Putra
Institut Seni Indonesia Bali, Indonesia
Religion Aerospace Engineering Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences

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INTEGRATING THE HEXA HELIX MODEL, ECOTOURISM, AND LOCAL WISDOM FOR SUSTAINABLE TOURISM A LITERATURE REVIEW Wayan Ardani; Anak Agung Elik Astari; Ni Luh Ketut Ayu Sudha Sucandrawati; I Kadek Donny Wishanesta; I Made Agus Mahendra
Jurnal Ilmiah Vastuwidya Vol. 9 No. 2 (2026): Jurnal Ilmiah Vastuwidya
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/j4ze6710

Abstract

Sustainable tourism is a strategic approach to address the challenges of environmental degradation, cultural preservation, and empowering local communities. This study aims to examine the role of the Hexa Helix collaborative model, local wisdom, and ecotourism in supporting sustainable tourism development.  This model is hindered by the absence of comprehensive frameworks, characterized by disjointed research across disciplines and limited long-term impact evaluations. Common issues include inadequate stakeholder coordination, resource constraints, insufficient community preparedness, and insufficiently examined cultural-ecological linkages. Literature reviews synthesize fragmented studies on Hexa Helix, local wisdom, and ecotourism to identify gaps such as coordination barriers and the necessity for theoretical advancement. They enable holistic frameworks for directing policy for tourism sustainable development. The study was conducted through a Systematic Literature Review (SLR) of scientific journals, policy reports, and case studies between 2015 and 2025 search through google scholar. The selection of the 50 most related to the variables of research was acquired to provide a more accurate analysis. This study revealed that the success of sustainable tourism is greatly influenced by the collaboration of Hexa Helix actors integrated with the principles of local wisdom and ecotourism, especially in destination management, strengthening local capacity, and digital-based promotion and environmental ethics. Local wisdom serves as a foundation for cultural values and identity that enrich destination narratives, increase local community involvement, and maintain environmental sustainability and cultural heritage. This study can be as reference that the integrative model of Hexa Helix, local wisdom, and ecotourism as a transformative strategy in developing inclusive, adaptive, and sustainable Indonesian tourism.
Analysis of Public Services for Receiving Complaints at The Integrated Police Service Center of The Bali Region Recky Tanzillazil Rachim Swandi; I Made Agus Mahendra; Ni Luh Putu Widyantari
Journal Of Social Science (JoSS) Vol 3 No 12 (2024): JOSS: Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v3i12.398

Abstract

This research analyzes public services related to receiving complaints at the Integrated Police Service Center (SPKT) in the Bali Region. SPKT serves as the frontline for the Indonesian National Police, which emphasizes the importance of effective complaint handling to gain the trust of the public. This study aims to evaluate service delivery through indicators such as response time, clarity of procedures, and officer professionalism. Using a qualitative approach, data was collected through interviews, observations, and document studies. The main findings show that although most respondents expressed satisfaction with the SPKT service, there are still some significant obstacles, including a lack of public understanding of the complaint procedure, limited facilities, and inadequate use of technology. These factors hinder effective service delivery and impact on public trust in the police. This study highlights the need for increased efforts, especially in socializing complaint procedures, optimizing the use of technology, and providing training for responsive and efficient services. Recommendations for Polri include improving communication strategies and infrastructure to better serve the community. Ultimately, this study contributes to the ongoing discourse to improve public services in law enforcement, aiming to foster greater community satisfaction and trust in the police institution.
Co-Authors Ari Sudiartini, Ni Wayan Astari, Anak Agung ELik Hignasari, L. Virginayoga I Dewa Gede Agung Diasana Putra I G.A. EKA DAMAYANTHI I Gede Sukma Okta Perdana I Gusti Ayu Eka Damayanthi I kadek donny wishanesta I Ketut Rasmita I Komang Adi Partayasa I Komang Adi Partayasa I Made Adnyana I Made Juniastra I Made Juniastra I Made Juniastra I Made Juniastra I Made Juniastra I Putu Putra Jaya Wardana L. Virginayoga Hignasari Ngakan Ketut Acwin Dwijendra Ni Luh Ayu Suda Sucandrawati Ni Luh Putu Widyantari Ni Wayan Ari Sudiartini Putu Ari Darmastuti Recky Tanzillazil Rachim Swandi Swandi, Recky Tanzillazil Rachim Syamsul Alam Paturusi Toddy Hendrawan Yupardhi Wayan Ardani Widyantari, Ni Luh Putu