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All Journal Tekinfo | Scientific Journal of Industrial and Information Engineering RANDANG TANA - Jurnal Pengabdian Masyarakat Jurnal Engine: Energi, Manufaktur, dan Material Jurnal Teknik Industri Terintegrasi (JUTIN) IEJST (Industrial Engineering Journal of the University of Sarjanawiyata Tamansiswa) Journal of Community Development Industrika : Jurnal Ilmiah Teknik Industri Jurnal Pengabdian kepada Masyarakat
Kusmendar, Kusmendar
Teknik Industri Universitas Sarjanawiyata Tamansiswa
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mechanical Engineering Nursing Public Health Social Sciences Other

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Analisis Kebutuhan Pelanggan dengan Pendekatan Quality Function Deployment dalam Perancangan Sistem Pendukung Keputusan Kenaikan Jabatan Akademik Dosen Kusmendar Kusmendar; Awang Hendrianto Pratomo; Agus Ristono
INDUSTRIAL ENGINEERING JOURNAL of the UNIVERSITY of SARJANAWIYATA TAMANSISWA Vol 5 No 1 (2021)
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/iejst.v5i1.10430

Abstract

The development of information technology in the era of the industrial revolution 4.0 cannot be denied. The development demands an increase in the capability and competence of Human Resources. This study aims to build a decision support system for submitting a lecturer's academic functional position with Quality Function Deployment (QFD) so that the system is following the needs and desires of the lecturer regarding the submission of academic functional positions. The system is expected to be accessed independently by lecturers so that lecturers do not experience difficulties in calculating credit scores. The approach to managing system requirements with QFD will encourage and lead to the effectiveness of the voice of the customer (VoC) as the basis for customer satisfaction. VoC helps identify the gap between the interests and needs of customers. This shows the order of priority in designing a website for the management of functional positions for lecturers is the aspects of (1) information, (2) convenience, (3) appearance, (4) design, (5) service, and (6) security.
Diseminasi Penggunaan Kompor Biomassa dan Pelet Biomassa pada Kelompok Pelaku Usaha Minuman Serbuk Herbal Syamsul Ma'arif; Elly Wuryaningtyas Yunitasari; Kusmendar Kusmendar; Shanta Rezkita; Nikma Wahyu Nurdaningsih; Paulina Retno Anjani Sugito; Ricky Novan Pradhana
Randang Tana - Jurnal Pengabdian Masyarakat Vol 6 No 1 (2023): Randang Tana - Jurnal Pengabdian Masyarakat
Publisher : Unika Santu Paulus Ruteng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36928/jrt.v6i1.1469

Abstract

Rumpoen business group has a business making herbal powder drinks. The business is growing during the pandemic because herbal drinks can increase endurance. However, making herbal powder drinks requires much energy in the crystallization process. High energy needs affect the determination of product prices. As such, alternative technologies are needed to overcome them. The technology is a biomass stove with the principle of gasification technology that can produce higher heat energy than ordinary stoves. The purpose of this community service activity is to introduce biomass stoves as an alternative technology and biomass pellets made from production dregs waste. Activities were carried out through technology dissemination and presentations and ended with discussions, questions, and answers. Then all participants were asked to fill out a questionnaire to evaluate this community service activity. The evaluation results, related to the service activity's purpose, showed a level of 100%, from which the participants knew and understood the use of biomass stoves and the utilization of dregs waste into biomass pellets. However, the participants' interest in implementing the activity results only reached 60%. Overall, the participants stated that the level of satisfaction with community service activities was 4.8 out of a scale of 5. The participants hoped for more intensive service activities, additional training, and additional equipment assistance.
MCDM Approach for Evaluating Salespeople in Traditional Markets: A Case Study in an Indonesian Grocery Store Gilang Prasetyo, Wahyu; Kurniawan, V. Reza Bayu; Kusmendar, Kusmendar; Rahmawati, Titik; Yulia Sari, Eka; Priyanto, Agung
Industrika : Jurnal Ilmiah Teknik Industri Vol. 8 No. 1 (2024): Industrika: Jurnal Ilmiah Teknik Industri
Publisher : Fakultas Teknik Universitas Tulang Bawang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the current business activities characterized by technological integration, the role of salespeople remains crucial as the frontline in enhancing product sales. Due to their contribution, it is imperative for companies to evaluate their performance. This research proposes an evaluation model for salespersons using a multiple-criteria decision-making (MCDM) approach. Two MCDM methods, namely fuzzy AHP and EDAS, are employed to determine the weight of evaluation criteria and rank 13 salespersons in a grocery store situated in an Indonesian traditional market. This study considers seven criteria: revenue (C1), honesty (C2), communication skills (C3), empathy (C4), extensive relationships (C5), work motivation (C6), and responsibility and discipline (C7). Using fuzzy AHP, criteria C2, C6, and C3 are identified as the main priority. Subsequently, the criteria weights are integrated into the EDAS calculation to rank the 13 salespersons. Salesmen SP2, SP3, and SP6 emerge as the top performers. This research provides an applicable evaluation model for decision-makers in the store, enabling them to assess their salespeople not solely based on quantitative output but also considering other criteria that may have a lasting impact. Keywords: EDAS, evaluation performance, fuzzy AHP, salespeople
Pengendalian Kualitas Produk Menggunakan Lean Six Sigma dan Fuzzy FMEA Dalam Upaya Menekan Kecacatan Produk Muvidah, Nada Iman; Yunitasari, Elly Wuryaningtyas; Kusmendar, Kusmendar
Jurnal Engine: Energi, Manufaktur, dan Material Vol. 7 No. 2 (2023)
Publisher : Proklamasi 45 University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30588/jeemm.v7i2.1617

Abstract

Quality control is a process used to ensure the level of quality in a product or service so as to lead to customer satisfaction. UMKM Eko bubut is a UMKM that produces wooden handicrafts with product marketing that reaches the international market. In the problem of product quality control at UMKM Eko Bubut, it was found that there were five types of defects, namely wavy, rough, perforated, cracked, and broken defects. In addition, it was found that there was wastage that occurred which had an effect on disability. Solving quality control problems at UMKM Eko Bubut is by using lean six sigma to identify the sigma level and fuzzy FMEA is used to determine the main priority for repairs to the causes of production defects that occur. The results of the calculation of the defect level of bowl products, it was found that the types of defects were wavy (55.06%), rough (28.29%), perforated (7.82%), cracked (7.22%) and broken (1.61%). The identification results of the waste that occurs are waste defects (28.1%), waste overproduction (17.7%), waste waiting (16.2%), waste motion (16.0%), waste inventory (10.75%), waste transportation (6.55%), and over-processing (4.9%). The results of calculating the DPMO value obtained an average sigma of 3.27 with a DPMO value of 38890.41. This shows that for every 1,000,000 production, there is a possibility that there will be product defects in as many as 38,890 products. Factors that affect product defects are humans, raw materials, methods, machines, and the environment.
Socialization of Composting Technology for Culinary Waste Management in Kampung Emas Kusmendar, Kusmendar; Setyawan, Arya Dani; Arief, Ardian; Alkolid, Yudam; Purnomo, Tri Aji; Istiqomah, Nurul; Damayanti, Refiana Eka Asita; Apriyanti, Rina
Journal of Community Development Vol. 4 No. 2 (2023): December
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v4i2.161

Abstract

The Kampung Emas Tourism Area, renowned for its traditional eateries offering authentic Javanese cuisine, has become a favored destination for tourists. However, the surge in tourist numbers has contributed to increased organic waste. Addressing this issue is crucial to prevent environmental problems and negative perceptions of Kampung Emas. The community service initiative aims to introduce rapid composting technology as an innovative solution to enhance understanding and effectiveness in waste management within Kampung Emas. The activity was conducted on August 12, 2023, involving 15 managers from the tourism sector. Emphasizing organic waste management, the initiative introduced the innovative solution of rapid composting technology. Evaluation was carried out through questionnaires distributed before and after the activity. Participants grasped organic waste management concepts yet demonstrated a greater understanding of composting technology. The evaluation results showed a significant improvement post-activity, with an understanding rate of 83% for waste management concepts and 60% for composting technology. In conclusion, the initiative successfully increased knowledge and understanding among Kampung Emas management regarding rapid composting technology, providing a solid foundation for implementing more effective and sustainable culinary waste management practices.
Pengendalian Kualitas dengan Menggunakan Metode Six Sigma dan Multivariate Exponentially Weighted Moving Average (MEWMA) pada Produk EQ Spacing di PT Sinar Semesta Alvito Shultan Alfiansyah; Elly Wuryaningtyas Yunitasari; Kusmendar Kusmendar
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 12 No 2 (2024)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31001/tekinfo.v12i2.2300

Abstract

In the production process of EQ Spacing products at PT Sinar Semesta, it was discovered that there were eight types of defects which resulted in product defects exceeding company standards. The aim of this research is to carry out a series of analyzes and actions focused on controlling product quality and identifying various aspects that require improvement during the production process. The types of defects with the highest percentage include uneven surfaces at 35.3%, porous at 24.9%, and chipped at 19.3%. Using the Multivariate Exponentially Weighted Moving Average (MEWMA) approach with a weight of 4.05, shifts were found in periods 6, 10, 11, 12, 13, 14, and 15 of the MEWMA graph, with a DPMO value of 24268 and a sigma of 3.5. This analysis demonstrates that in order to prevent excessive defects, production process performance must be improved. PT Sinar Semesta must suggest modifications based on the 5W+1H approach in order to lower the quantity of flaws in bag products. The goal of this quality improvement is to get closer to zero defects and a very low failure rate. It is intended that by doing this, the final product will be superior and satisfy the company's quality requirements.
The Pemilihan Rute Distribusi Customer PT Java Agro Sari Berdasarkan Metode Algoritma Djikstra dan Saving Matrix Yusuf Khoirul Huda; Elly Wuryaningtyas Yunitasari; Kusmendar Kusmendar
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 13 No 1 (2024)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31001/tekinfo.v13i1.2466

Abstract

In customer distribution at PT Java Agro Sari, there are delays in delivery to customers. It even exceeds the accepted allowance time of 15 to 20 minutes. The purpose of this study is to determine the shortest distribution route so as to reduce delivery delays. In the delivery of PT Java Agro Sari's distribution to 13 customers A-B-C-D-E-F-G-H-I-J-K-L-M is divided into 2 routes, namely route 1 with customer A-B-C-D-E-F while route 2 with customer G-H-I-J-K-L-M which will determine the shortest distribution route. In determining the shortest distribution route using the Djikstra Algorithm and Saving Matrix methods, route 1 of the closest method of Djikstra Algorithm and Nearest Neighbor is obtained with the route sequence PT-A-C-E-F-D-B-PT with a total distance of 25.8 km. For route 2, the closest method is Algortima Djikstra with the route sequence PT-G-I-J-K-L-M-H-PT with a total distance of 46.1 km. From the research results, the methods that are more dominant in determining the shortest route are Djikstra Algorithm and Nearest Neighbor, PT Java Agro Sari should suggest modifications based on these methods to obtain the shortest distribution route so that it will save transportation costs which will affect profits for the company and make the price of its products more affordable because of the lower transportation costs.
Pelatihan Lilin Aromaterapi Berbasis Minyak Jelantah Untuk Pemberdayaan dan Ekonomi Sirkular Susanti, Susanti; Ernawati, Tias; Kusmendar, Kusmendar; Yulianto, Tri; Witanti, Rahmawati Endah; Maslikhah, Anisa Dwi
Journal of Community Development Vol. 5 No. 3 (2025): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v5i3.1381

Abstract

The community in Pedukuhan Bakung, Yogyakarta, faces challenges in managing used cooking oil waste, which is often improperly disposed of, leading to environmental pollution. This community service program aimed to address this issue by empowering local youth through training on converting used cooking oil into valuable products. The training was attended by 10 youths from Pedukuhan Bakung, who gained an understanding of the environmental impacts of used cooking oil and practical skills in producing aromatherapy candles from purified used cooking oil. The program included socialization on the environmental impacts of used cooking oil, demonstrations of the purification process, and hands-on practice in making aromatherapy candles. Based on questionnaire evaluations, the program achieved an average success rate of 89.5%, with material clarity and direct benefits rated at 92.5%. Participants gave the highest rating of 95% for gaining new insights, reflecting the program's success in enhancing understanding of the circular economy. However, participants’ motivation to utilize used cooking oil as a valuable product still requires improvement, with a score of 85%. The training results demonstrated a significant increase in participants' environmental awareness and skills, as well as new economic opportunities through the utilization of used cooking oil. Several participants expressed interest in independently producing aromatherapy candles as an additional business opportunity. Follow-up training focusing on product diversification and marketing strategies is recommended to maximize the economic impact. This program successfully integrated environmental and economic aspects within the circular economy concept, providing the potential for sustainable benefits for the community.
PELATIHAN MANAJEMEN SITASI DENGAN MENDELEY DESKTOP BAGI MAHASISWA MAGISTER PENDIDIKAN UNIVERSITAS SARJANAWIYATA TAMANSISWA BERBASIS SISTEM AMONG (ASAH, ASIH, ASUH) Kusmendar Kusmendar; Retno Widiastuti; Andri Daeng Masiki
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 1: Juni 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v2i1.2333

Abstract

Kewajiban mahasiswa untuk menulis tugas akhir menjadi tantangan tersendiri yang membutuhkan kemampuan dan manajemen diri. Salah satu manajemen diri yang dapat diterapkan dalam menulis tugas akhir adalah manajemen sitasi karya ilmiah. Penggunaan software dapat memudahkan dalam manajemen sitasi. Mendeley salah satu aplikasi software yang dapat digunakan untuk manajemen sitasi yang gratis dan mudah digunakan serta memmpunyai kelebihan lainnya. Pelatihan manajemen sitasi dengan Mendeley dapat menambah pengetahuan dan memudahkan melakukan sitasi karya ilmiah secara otomatis dan meminimalkan kesalahan sitasi agar terhindar dari plagiasi. Sasaran pelatihan adalah mahasiswa program magister Manajemen Pendidikan yang kebanyakan adalah guru. Metode sistem among (asah, asih, asuh) digunakan untuk memfasilitasi pelatihan dengan rasa pendampingan
Evaluation of Workers’ Working Postures based on RULA and MCDM: An Application to a SME Producing Kitchenware in Indonesia Kurniasih, Indah; Kurniawan, V. Reza Bayu; Kusmendar, Kusmendar
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 6 No. 4 (2023): Oktober
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v6i4.21072

Abstract

Currently, it is obvious that occupational health and safety culture in companies is on the rise including a focus on workers’ working postures. However, the implementation of these initiatives tends to be notably deficient, particularly in small and medium-sized enterprises (SMEs). This research aims to introduce a framework for evaluating workers’ working postures taking into account ergonomic factors and other influential factors. In this study, the developed evaluation model was applied to an SME producing kitchenware situated in Indonesia using rapid upper limb assessment (RULA), and the method was combined with multi criteria decision-making (MCDM). There were five criteria identified, namely RULA score (C1), the activity’s level of importance (C2), duration (C3), work station environmental condition (C4), and supportive equipment (C5). These five criteria were considered to evaluate five working postures on the production floor. The result indicated that based on the RULA score, five postures were categorized as high risk. Besides, by considering the criteria, working posture in assembly activity (posture 3) has the highest risk level which requires immediate corrective action. This research is applicable as the evaluation of work posture is assessed by considering ergonomic factors and the level of importance for each activity.
Co-Authors Agung Priyanto Agus Ristono Alkolid, Yudam Alvito Shultan Alfiansyah Andri Daeng Masiki Apriyanti, Rina Ardian Arief Arya Dani, Setyawan Awang Hendrianto Pratomo Damayanti, Refiana Eka Asita Eka Yulia Sari Elly Wuryaningtyas Yunitasari Gilang Prasetyo, Wahyu Indah Kurniasih Maslikhah, Anisa Dwi Muvidah, Nada Iman Nikma Wahyu Nurdaningsih Nurul Istiqomah Paulina Retno Anjani Sugito Purnomo, Tri Aji Retno Widiastuti Ricky Novan Pradhana Shanta Rezkita Susanti Susanti Syamsul Ma’arif Tias Ernawati, Tias Titik Rahmawati Tri Yulianto V. Reza Bayu Kurniawan Witanti, Rahmawati Endah Yusuf Khoirul Huda