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All Journal Jurnal Studi Pemerintahan Jurnal Administrasi Bisnis Research Report - Social Science JURNAL ADMINISTRASI PUBLIK E-SOSPOL Jurnal Ilmu Sosial dan Ilmu Politik Marwah: Jurnal Perempuan, Agama dan Jender Jurnal Kebijakan dan Administrasi Publik MODUS-Jurnal Ekonomi dan Bisnis Jurnal Ilmu Sosial dan Ilmu Politik Policy & Governance Review Kritis Asia Pacific Fraud Journal PROJECT (Professional Journal of English Education) Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Jurnal Ilmiah Administrasi Publik dan Pemerintahan SENAPAS Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi JianE (Jurnal Ilmu Administrasi Negara) JKAP (Jurnal Kebijakan dan Administrasi Publik) Contemporary Public Administration Review (CoPAR) Jurnal Studi Pemerintahan Tamalanrea: Journal of Government and Development Jurnal Ilmiah Administrasi Publik
Tutik Rachmawati
Jurusan Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Katolik Parahyangan, Bandung
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Understanding Public Perception Made Easy: A Sentiment Analysis of Public Transportation Services Rachmawati, Tutik; Kahfi Nugraha, Haris
JSP (Jurnal Ilmu Sosial dan ilmu Poltik) Vol 29, No 1 (2025): July
Publisher : Faculty of Social and Political Sciences, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jsp.100206

Abstract

Public policy evaluations are often constrained by traditional methods that require significant time and resources, limiting their timeliness and impact. This research explores the use of X (formerly Twitter ) sentiment analysis to evaluate public perceptions of TransJakarta services, addressing the shortcomings of conventional survey-based approaches. The study contributes to academic literature on big data in public administration and offers policymakers a faster and more inclusive method of capturing citizen perspectives. Using X data collected from September 2023 to May 2024, sentiment analysis was conducted using VADER and TextBlob, supported by complementary techniques including word frequency analysis, word clouds, and comparative analysis. The findings reveal that public sentiment fluctuates in response to service disruptions. Notable discrepancies between the VADER and TextBlob classifications indicate the value and necessity of manual validation. In contrast to earlier studies that employed complex models less accessible to practitioners, this study presents a simplified yet robust approach to big-data-driven evaluation, making sentiment analysis more practical for policy monitoring and improvement.
PENYAJIAN DATA SURVEI DARING TERHADAP FENOMENA WANITA BEKERJA DARI RUMAH SELAMA PANDEMI COVID-19 Kristiani, Farah; Rachmawati, Tutik; Hilsdon, Anne-Marie
Modus Vol. 34 No. 1 (2022): MODUS
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/modus.v34i1.5001

Abstract

ABSTRACTThe global COVID-19 pandemic, particularly in Indonesia, has led many businesses and institutions to ask their staff to work from home. This policy has had a significant impact on female employees, especially those who are already married, because at the same time, educational institutions from elementary to higher education have also implemented a Distance Learning (PJJ) policy. These female employees were frequently required to make changes and divisions of tasks. This paper presents data from an online survey regarding the work and household aspects that affect female employees' performance during Work from Home. Adding to that is information on the type of assistance provided by the company/institution to help them enhance their performance productivity. According to the results of this online survey, 52.3 percent of respondents said their productivity has declined due to numerous work and household variables. Furthermore, the supporting variables that are expected to improve their performance productivity are mentioned. These bolstering variables were gathered from 47.7% of respondents who said their productivity had increased. By understanding these supporting variables, the company/institution would gain insight into how to change the policies that must be applied to their female employees to improve their productivity when working from home.Keywords: female worker; COVID-19; working from home; productivity; online surveyABSTRAKSituasi pandemi COVID-19 di seluruh dunia dan khususnya di Indonesia memaksa banyak perusahaan/institusi mewajibkan karyawannya bekerja dari rumah. Kebijakan yang diterapkan ini membawa dampak besar bagi para karyawan perempuan khususnya yang sudah berumah-tangga karena dalam waktu yang bersamaan, insitusi pendidikan sekolah dasar sampai pendidikan tinggi juga memberlakukan kebijakan Pembelajaran Jarak Jauh (PJJ). Banyak penyesuaian waktu dan pembagian kerja yang terpaksa dilakukan oleh para karyawan perempuan ini. Tulisan ini menyajikan data hasil survei daring mengenai faktor-faktor pada aspek pekerjaan dan rumah tangga yang mempengaruhi produktifitas kinerja para karyawan perempuan selama mereka menjalankan kebijakan Bekerja dari Rumah. Pemaparan data dilengkapi juga dengan informasi mengenai jenis dukungan dari perusahaan/institusi sehingga dapat meningkatkan produktifitas kinerja mereka. Dari survei ini diperoleh data bahwa 52,3% menyatakan bahwa produktifitas mereka menurun karena berbagai faktor dari aspek pekerjaan dan rumah tangga. Selanjutnya, diuraikan juga faktor-faktor pendukung yang diharapkan dapat meningkatkan produktifitas kinerja mereka. Faktor-faktor pendukung ini dikumpulkan dari 47,7% responden yang menyatakan bahwa produktifitas kinerja mereka meningkat. Diharapkan dari pemaparan faktor-faktor pendukung ini, pihak perusahaan/institusi mendapatkan informasi sebagai masukan agar dapat menyesuaikan kebijakan yang harus diberlakukan pada karyawan perempuan mereka agar produktifitas kinerja mereka bisa meningkat selama mereka harus Bekerja dari Rumah.Kata kunci: karyawan perempuan; COVID-19; bekerja dari rumah; produktifitas; survei daring
Participatory Action Research Strategy: The Role of Culture in the Transformation of Religious Development Liwun, Karolus Lawe; Rachmawati, Tutik
Contemporary Public Administration Review Vol. 1 No. 2 (2024): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v1i2.7744.94-108

Abstract

This paper aims to explain the effective cultural approach strategies in the development of the Catholic religion in St. Herman Yoseph Riangkemie, Larantuka Diocese. The approach begins with studying the cultural values of the local community and integrating them with Catholic religious values to be applied in the community's life, with the goal of changing the local community's perception of the religion. The research method used in this study is qualitative with a participatory action research approach. The results of religious development using this cultural approach have shown success in increasing the community's awareness to engage in religious activities and enhancing their sense of responsibility in religious development. This approach has significantly helped increase the number of Catholic Church members in the area.
Kepatuhan Kelompok Sasaran sebagai Penentu Keberhasilan Implementasi Kebijakan: Studi Kasus Implementasi PERDA Kota Bandung Nomor 4 Tahun 2011 tentang Penataan dan Pembinaan Pedagang Kaki Lima Rachmawati, Tutik
Jurnal Ilmiah Administrasi Publik Vol. 1 No. 2 (2015): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2015.001.02.5

Abstract

The management and organisation of street vendors in Bandung City Government is regulated through the Local Government Act of Bandung City Number 4 Year 2011. The implementation of this local government act, however, is unsuccesful due to internal factor from the street vendors themselves as well as external factors such as the buyers.  Both street vendors and the buyers showed non-compliance behaviors toward the regulation implementation. Using qualitative research design, this research showed evidence that factors such as (1) lack of incentives and heavy sanctions; (2) problem of monitoring; (3) lack of resources; (4) lack of autonomy; (5) lack of information and (6) belief and values. The results suggest a design for reshape and redesign the public policy in the management and organisation of street vendors. It highlights six aspects need to be done; (1) the involvement of ‘street level bureaucrats’; (2) consistent law enforcement; (3) incentive for compliance behaviour; (4) regards the cost and risk bear by the street vendors in the evaluation and re-designing of the policy; (5) the capacity development of the street vendors association and (6) developing a model for an effective information dissemination
How Public Trust Matters to Future Taxpayer Compliance in Indonesia Shelvi, Shelvi; Rachmawati, Tutik
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 33, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the role of public trust in shaping future taxpayer compliance, a critical factor for achieving the long-term development vision of Indonesia Emas 2045. While trust has been extensively studied in the context of current taxpayers, research on its role among younger generations as future taxpayers in developing economies remains limited. To address this gap, a mixed-methods approach was employed, combining survey data from 420 students with in-depth interviews. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the hypothesis that public trust influences future taxpayer compliance. The results demonstrate that public trust has a strong and significant effect on taxpayer compliance intention (β = 0.533, p < 0.001), explaining nearly 28% of the variance in compliance behavior. Although trust in individual leaders, such as the president, is relatively high, concerns over corruption, unequal welfare distribution, and weak institutional legitimacy reduce overall trust in the tax system. Qualitative findings further reveal skepticism among the younger generation regarding the fairness and effectiveness of tax allocation. These findings highlight the importance of enhancing policy transparency, strengthening oversight mechanisms, reducing inequality, and integrating civic education to foster tax morale. Building institutional trust is thus crucial to secure sustainable tax compliance among future taxpayers in Indonesia.
Impact of social enterprise in West Java using the Platform Usaha Sosial (PLUS) database Alif Zidan Fathurahman; Taufik Akbar; Tutik Rachmawati
Tamalanrea: Journal of Government and Development (JGD) Vol. 1 No. 2 (2024): AGUSTUS 2024
Publisher : Department of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69816/jgd.v1i2.35975

Abstract

West Java is the province with the largest population in Indonesia, which is the basis for identifying social enterprises by sector. This research aims to uncover the social enterprise sectors developing in West Java and their impacts. This research uses a qualitative approach with the main data obtained through the PLUS database. The results show three main sectors with the highest number of social enterprises. The creative economy sector took the top spot with 19 social enterprises, which emerged in response to various social problems. The technology sector came in second with 12 social enterprises, which developed due to the need for digitalization in various areas of West Java. Meanwhile, with 11 social enterprises, the environmental energy sector developed in response to various environmental problems and low public awareness of environmental issues. The presence of social enterprises in West Java has a significant impact on three main aspects, namely social, economic, and environmental. This research emphasizes the importance of social enterprises in facing social and environmental challenges and their role in local economic development.
RESPON GURU DAN SEKOLAH TERHADAP KEBIJAKAN ANTI-PERUNDUNGAN SERTA SISWA MINORITAS AGAMA DI INDONESIA Tutik Rachmawati; Rela Susanti
KRITIS Vol 34 No 2 (2025)
Publisher : Universitas Kristen Satya Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24246/kritis.v34i2.15234

Abstract

Tindakan perundungan masih marak terjadi karena banyak guru dan sekolah belum sepenuhnya mengadopsi perspektif toleransi dan keberagaman. Kurangnya pendekatan ini menjadi salah satu faktor utama tingginya insiden perundungan terhadap siswa-siswi minoritas agama di Indonesia. Dalam konteks ini, penting untuk memahami bagaimana kebijakan anti-perundungan diterapkan di lingkungan sekolah, khususnya terkait perlakuan terhadap siswa-siswa yang berasal dari kelompok agama minoritas. Tujuan dari penelitian ini adalah untuk melakukan analisis mendalam tentang bagaimana sekolah dan guru di Indonesia menanggapi peraturan anti-perundungan yang ada saat ini, dengan fokus khusus pada bagaimana mereka memperlakukan anak-anak yang berasal dari kelompok agama minoritas. Penelitian ini menggunakan pendekatan kualitatif dengan metode wawancara mendalam untuk menggali tanggapan dan pengalaman dari para pengajar, sekolah, dan siswa itu sendiri. Dengan menganalisis secara mendalam tanggapan dari para pengajar dan sekolah, serta pengalaman para siswa, penelitian ini bermaksud untuk mengidentifikasi kesenjangan dalam implementasi kebijakan dan memberikan metode untuk meningkatkan efektivitas tindakan anti-perundungan. Dampak potensial dari penelitian ini adalah untuk memastikan bahwa anak-anak minoritas agama disediakan lingkungan yang mendukung identitas mereka, sehingga mereka dapat merasa aman dan dihargai di lingkungan pendidikan mereka. Selain itu, penelitian ini juga diharapkan dapat menjadi dasar bagi perumusan kebijakan yang lebih inklusif dan efektif dalam mencegah perundungan di masa mendatang.
Axiomatic Analysis of Opentender to Prevent Corruption in Electronic Public Procurement Tutik Rachmawati; Natasja Calista
Asia Pacific Fraud Journal Vol. 11 No. 1: 1st Edition (January-June 2026)
Publisher : Association of Certified Fraud Examiners Indonesia Chapter

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21532/apfjournal.v11i1.424

Abstract

Using axiomatic analysis, this paper examines the relationship between open data and transparency in corruption prevention in Indonesia. Opentender represents a modality of e-government and open government in mitigating Public Procurement corruption. The results presented in this research were derived from document analyses and interviews with the Indonesian Corruption Watch (ICW), the initiator and administrator of Opentender. The results of this study demonstrate that Opentender, as an element of open government does promote transparency and hence address the failure of information asymmetry. Furthermore, it demonstrates a preventive capability by displaying data with potential fraud indicators, thereby enhancing information accessibility. Nonetheless, Opentender has yet to affect aspect of capacity building and empowerment. This is evidenced by the inadequate exploitation of data on Opentender as only a few stakeholders or public members use data on Opentender or utilizing Opentender as a mechanism for overseeing Electronic Public Procurement. Theoretically, this study advances the use of axiomatic analysis in understanding corruption prevention. The integration of Opentender to the existing anti-corruption institutional frameworks in Indonesia will further boost the impact of Opentender to corruption prevention in Indonesia.
Analisis Dilema Etika Dalam Pengambilan Keputusan Aparatur Sipil Negara Pada Pelayanan Publik di Kota Bandung Refand Bagas Pradipta; Tutik Rachmawati
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 5, No 2 (2026): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - August
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v5i2.7141

Abstract

Penelitian ini bertujuan untuk menganalisis perilaku etis Aparatur Sipil Negara (ASN) dalam menghadapi dilema pengambilan keputusan pada pelayanan publik. Penelitian ini dilatarbelakangi oleh masih ditemukannya inkonsistensi perilaku etis ASN antara kepatuhan terhadap aturan dan tuntutan kepentingan masyarakat dalam praktik birokrasi. Penelitian menggunakan pendekatan kuantitatif deskriptif melalui penyebaran kuesioner kepada 61 responden ASN dari berbagai instansi pemerintah di Bandung dan Belitung. Analisis penelitian menggunakan perspektif etika administrasi publik, khususnya pendekatan deontologi, teleologi, netralitas, imparsialitas, affirmative action, serta pengaruh New Public Management (NPM). Hasil penelitian menunjukkan bahwa perilaku etis ASN bersifat dinamis dan dipengaruhi oleh faktor individu, tekanan organisasi, serta situasi pelayanan publik. ASN menunjukkan kecenderungan menggunakan kedua pendekatan etika publik secara situasional yaitu cenderung menggunakan pendekatan berorientasi aturan (teleologi, 88,52%) dan juga pendekatan yang berorientasi hasil (pendekatan teleologi, 80,33%) secara bersamaan dalam pengambilan keputusan. Penelitian juga menemukan adanya kesenjangan antara kesadaran etika dan tindakan etis akibat pengaruh hierarki organisasi serta tekanan sistem kerja. Oleh karena itu, penguatan budaya integritas, pelatihan dilema etika, dan pengawasan organisasi menjadi penting dalam meningkatkan profesionalisme ASN dalam pelayanan publik.
Co-Authors Adi Suryanto Alif Zidan Fathurahman Anne-Marie Hilsdon Asmiar Reza Agustina Budi, Stephen Sanjaya Caesar Octoviandy Purba Caroline Gratia Sinuraya Debora, Sharon DHIA KALILA RINJANY Dwiputrianti, Septiana Elivas Simatupang Farah Kristiani Firdaus, Rasya Gina Ningsih Yuwono Hilsdon, Anne-Marie Junio, Laurel Laras Kahfi Nugraha, Haris Kristian Widya Wicaksono Kusuma Dwi Fitriyanti Laurel Laras Junio Liwun, Karolus Lawe Natasja Calista Philemon, Timothy Andrianus Pius Suratman Kartasasmita Priska Diah Pertiwi Putra, Ardiaz Sandytia Rachman, Muthia Zahira Refand Bagas Pradipta Rela Susanti RINJANY, DHIA KALILA Seva, Kristining Shelvi Shelvi, Shelvi sirait, asnita Sisvo Edit Utomo Bernadus Sonia Juliani Nasution Sonia Juliani Nasution, Sonia Juliani Susana Ani Berliyanti, Susana Ani Taufik Akbar Trisno Sakti Herwanto Ulber Silalahi Wahyu Sutiyono Yulita, Christina