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Enhancing Employee Engagement through Strategic Human Resource Management in Economics and Management Education Herawaty, Mety Titin; Aprillia, Aprillia; Mutia, Fara; Asmadi, Iwan; Gampu, Seska
Jurnal Sains Sosio Humaniora Vol. 9 No. 2 (2025): Volume 9, Nomor 2 Desember 2025 (In Progress)
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jssh.v9i2.50495

Abstract

This study explores how SHRM enhances employee engagement in higher education, particularly within economics and management education. Using a qualitative library research design and thematic content analysis, the study reviewed scholarly sources published between 2014 and 2024. Literature selection followed explicit inclusion–exclusion criteria, incorporating academic works addressing SHRM, employee engagement, leadership, organizational culture, or HRM in higher education, while excluding non-scholarly publications and studies lacking methodological clarity. The findings show that SHRM strengthens engagement when aligned with institutional strategy, supported by transformational leadership, and embedded within a participatory organizational culture. Four clusters of HR practices competency-based planning, continuous professional development, performance-based rewards, and participatory performance management emerge as key drivers of engagement through their effects on motivation and organizational commitment. Based on these insights, the study proposes a conceptual model explaining how SHRM enhances cognitive, emotional, and behavioral engagement, ultimately improving teaching performance, research productivity, and institutional competitiveness. The results contribute to the limited academic literature on SHRM in higher education and offer practical guidance for universities seeking to build integrated HR strategies. Future empirical research is recommended to validate the proposed model across diverse academic contexts.
The Influence of Service Quality and Price on Alfamart Consumer Loyalty with Customer Satisfaction As Mediation Variables Herawaty, Mety Titin; Aprillia, Aprillia; Rahman, Aan; Rohimah, Luthfia; Taruna, Helmy Ivan; Styaningrum, Etik Dwi; Suleman, Dede
International Journal of Social and Management Studies Vol. 3 No. 2 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (544.63 KB) | DOI: 10.5555/ijosmas.v3i2.179

Abstract

This study aims to analyze the quality of service and price on consumer loyalty, with the variable customer satisfaction as a mediating variable. Data collected from 100 respondents of Alfamart minimarkets in Jakarta, Bogor, Depok, Tangerang and Bekasi. The distribution was carried out during December 2021, using the google form due to the pandemic conditions. The research method used is purposive sampling, namely people who shop at the Alfamart Minimarket in the last month and are willing to fill out the questionnaire that the researcher gave. The collected data were analyzed using Structural Equation Modeling with SmartPLS version 3.0 software. Hasil penelitian menunjukkan Service Quality has a positive and significant effect on Customer Satisfaction, Price has a positive and significant effect on Customer Satisfaction, Service Quality has a positive and significant effect on Customer Loyalty, Price has a no significant effect on Customer Loyalty, Customer Satisfaction has a no significant effect on Customer Loyalty, Customer satisfaction did not significantly mediate the service quality and price variables on consumer loyalty.
The Effect Of Product Quality And Promotion On Customer Purchase Decisions Of Pizza Hut Restaurant In The City Of Tangerang Selatan With Price As Intervening Variable Suleman, Dede; Saputra, Fendi; Sugiyah, Sugiyah; Aprillia, Aprillia; Martias, Andi; Rohimah, Luthfia; Herawaty, Mety Titin; Rulando, Refindo Pradikta
International Journal of Social and Management Studies Vol. 3 No. 6 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v3i6.256

Abstract

This study aims to examine and examine the effect of product quality, promotion and price on purchasing decisions by Pizza Hut customers in South Tangerang City. This research is quantitative where data is obtained by giving Likert scale questionnaires to respondents who bought Pizza Hut products in the last three months in South Tangerang City. The data collection method used purposive sampling. From the questionnaires distributed online using the google form link, of the 96 respondents who filled out, only 94 data were eligible for further processing using the SmartPLS version 3.0 software. The results showed that product quality, promotion and price had a significant effect on purchasing decisions. price is not significant as a mediating variable on the effect of product quality on purchasing decisions, while on the effect of promotion on purchasing decisions, price becomes a significant mediating variable
The Effectiveness Of Using E-Money On The Smart Transportation Payment System In The City Of Jakarta Syah Putra, Arman; Titin Herawaty, Mety; Aisyah, Nurul
International Journal of Educational Research & Social Sciences Vol. 3 No. 1 (2022): February 2022
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v3i1.284

Abstract

The background of this research is how to find out the effectiveness of the use of electronic money that is applied to the transportation system so that it can help the payment system to be more sophisticated and can help the wider community in making payments quickly in various sectors. The method used in this study is to use the literature review method and use quantitative methods, which use survey tools, with a survey, the data will be confirmed as real data, which can be useful in data processing so that you can find out the results of the data in field. The problem raised in this research is how to make payments quickly on a transportation system that is already advanced and sophisticated. With an electronic money payment system, it will be able to solve the problem of this research so that it can be seen that the payment system is more effective than the previous payment system. The purpose of this research is how to find out a variable is considered effective if it affects other variables, with a variable that is considered effective, the other variables will follow from the variables raised in this study, the variable raised in this study is electronic money, smart transportation payment system on the transportation system in Jakarta.