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All Journal Islamic Ecomonics Journal Jurnal Tirtayasa Ekonomika (Tirtayasa Economica Journal) Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) Jurnal Al-Amwal Jurnal Tabarru': Islamic Banking and Finance Ad-Deenar: Jurnal Ekonomi dan Bisnis Islam Jurnal Investasi Journal of Economics and Business UBS DEMAnD Jurnal Terapan Manajemen dan Bisnis Jurnal Manajemen dan Organisasi Review (MANOR) JIHBIZ :Global Journal of Islamic Banking and Finance. ProBisnis : Jurnal Manajemen Az Zarqa': Jurnal Hukum Bisnis Islam Gemilang: Jurnal Manajemen dan Akuntansi Mutanaqishah: Journal of Islamic Banking Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Islamic Economics Lariba Kalianda Halok Gagas Indonesian Journal of Accounting and Business Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset SAUJANA : Jurnal Perbankan Syariah dan Ekonomi Syariah Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah Majapahit Journal of Islamic Finance dan Management Journal of Islamic Economics and Finance Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Majapahit Journal of Islamic Finance dan Management Jurnal Ekonomi, Manajemen, Akuntansi Islamic Economics Journal
Adib Fachri
Universitas Islam Negeri Raden Intan Lampung
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Aksesibilitas dan Fasilitas Terhadap Word of Mouth Dengan Kepuasan Wisatawan Sebagai Variabel Mediasi dalam Perspektif Islam Devi Ardiyani; Syamsul Hilal; Adib Fachri
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11290

Abstract

Tourism destination management is currently required not only to provide adequate accessibility and facilities, but also to create tourist satisfaction in order to encourage positive word of mouth. In reality, many tourist destinations still face limitations in terms of access and facilities, which can affect tourist satisfaction and reduce their willingness to recommend the destination to others. In addition, studies that examine word of mouth from an Islamic perspective remain limited, particularly in the context of nature-based tourism. This study aims to analyze the effect of accessibility and facilities on word of mouth, with tourist satisfaction as a mediating variable, as well as the moderating role of Islamic perspective among visitors to Curup Gangsa Tourism Destination. This research employs a quantitative approach using a survey method, with data collected through questionnaires and analyzed using Partial Least Square–Structural Equation Modeling (PLS-SEM). The results indicate that accessibility and facilities have a positive and significant effect on word of mouth, both directly and indirectly through tourist satisfaction. Furthermore, the Islamic perspective is found to strengthen this relationship, suggesting that values such as honesty, justice, and convenience play an important role in shaping tourists’ recommendation behavior. These findings highlight the importance of integrating technical aspects of tourism destinations with Islamic values in tourism management.
Co-Authors A. Ghofur, Ruslan Abdul Gofur Abdullah Umar Agus Kurniawan ahmad habibi Ahmad Hazas Syarif Anggreini, Nava Anita Tri Milza Bagus Galih Satriyo Bunga Nitami Cania Anggita Putri Cindi Novita Sari Cindi Citra Etika Deri Norita Devi Ardiyani Dharman Dinar Fithriya Hanjadi Dinar Fithriya hanjani Eka Novita Sari, Eka Novita Ersi Sisdianto Evi Ekawati Fachry Abda El Rahman Fatih Fuadi Feby Amelia Ghina Ulfah Saefurrohman Hanjani, Dinar Fithriya Hidayat, Ahmad Wahyu Ilma Amalia, Ilma Khamelia Khoirunnisa M. Yusuf Bahtiar, M. Yusuf Madnasir Madnasir Metia, Elta Muhammad Iqbal Fasa Niken Handayani Norita, Deri Novyta sari susiana effendi Nurlaili Oktarizal, Tania Putra, Tegar Pratama Putri, Hamisah Ramadhania Ria, Desma Rini Wijaningsih Salsabila, Amalia Saputra, Abdurrohman Sari, Nadia Puspita Siti Susanti Siti Susanti, Siti SUHARTO Suharto Suharto Suharto Suharto Suharto Syamsul Hilal Syamsul Hilal Utami, pertiwi Vicky F Sanjaya Weny Rosilawati Zahra, Dwi Noviatul Zulaikah