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All Journal SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan JURNAL PENDIDIKAN TAMBUSAI KOMIK (Konferensi Nasional Teknologi Informasi dan Komputer) Jurnal Pelayanan dan Pengabdian Masyarakat (Pamas) Indonesian Journal of Community Services INTEGRITAS : Jurnal Pengabdian REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Jurnal Sains Teknologi dan Sistem Informasi Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi
Riche Riche
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Digitalisasi Operasional UMKM Indekos: Implementasi Aplikasi Manajemen Penghuni, Pembayaran, dan Keluhan di Kota Medan Ali Akbar Lubis; Frans Mikael Sinaga; Riche, Riche; Huzaifah, Ade Sarah; Pangaribuan, Jefri Junifer
ABDIKAN: Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi Vol. 4 No. 4 (2025): November 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/abdikan.v4i4.6655

Abstract

MSME 'Indekos' (boarding houses) in Medan City are generally still managed manually, causing partners to face fundamental problems in service and administration. The billing process, reliant on face-to-face meetings, makes tracking payments difficult, while tenants are often late paying due to a lack of reminders. Furthermore, the absence of a documented complaint channel means owners often forget to follow up on issues. This community service (PKM) activity aimed to overcome these problems through operational digitalization. The priority problems addressed were (1) the digitalization of billing and payments to provide real-time arrears information, and (2) the provision of a documented complaint channel with status tracking. The PKM method involved Training and Mentoring for 3 'indekos' owners in Medan City. The science-and-technology (ipteks) solution, a web-based management application, was developed using the adaptive Extreme Programming (XP) methodology, allowing iterative improvements based on partner feedback. Implementation included business process mapping (Planning), application installation (Small Releases), and guided testing (Testing/Feedback). The result of this activity is a ready-to-use application (PHP/MySQL) delivered to partners, along with operational SOPs and training modules. The implementation successfully improved the owners' administrative efficiency and service transparency for tenants.
Rancang Bangun Website: A Place Called “Review” sebagai Media untuk Ulasan Terbaik Halo Gamers Riche, Riche; Marpaung, Sophya Hadini; Darwin, Darwin
Indonesian Journal of Community Services Vol 7, No 2 (2025): November 2025
Publisher : LPPM Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ijocs.7.2.181-191

Abstract

Per November 2024, Halo Gamers telah berkolaborasi dengan 16 merek untuk menghasilkan reviu berbagai produk gaming, memiliki sekitar 2700 pelanggan aktif, dan menghasilkan sekitar 200an video ulasan serta memenuhi syarat monetisasi dari Google. Andreas, pemilik channel, menekankan pentingnya peningkatan berkelanjutan dalam pencapaian ini. Sehubungan dengan hal tersebut, tim PkM mengembangkan website untuk memberikan luaran berbasis produk kepada Halo Gamers untuk menindaklanjuti kebutuhan Halo Gamers karena tidak tersedianya media terpusat untuk mengelola semua konten reviunya, dimulai dari wawancara dan pengumpulan informasi awal (perencanaan kebutuhan). Referensi situs yang relevan juga dibahas dengan pemilik Halo Gamers. Pengembangan website dilakukan dengan mengikuti kebutuhan atau permintaan fitur dari pemilik channel. Mitra (pemilik Halo Gamers) aktif menyediakan semua data dan terlibat sampai pada pengujian awal sistem hingga selesai. Evaluasi berulang dilakukan untuk memastikan situs berfungsi sesuai permintaan mitra. Dengan demikian, PkM ini berhasil dilaksanakan oleh tim PkM, hal ini terlihat dari semua fitur yang dibutuhkan oleh pemilik telah terakomodasi dengan baik. Dan website ini siap digunakan untuk memenuhi kebutuhan bisnis Halo Gamers yang dapat diakses melalui situs www.halogamers.info.By November 2024, Halo Gamers had collaborated with 16 brands to produce reviews of various gaming products, had around 2700 active subscribers, and produced around 200 review videos and met Google's monetization requirements. Andreas, the channel owner, emphasized the importance of continuous improvement in this achievement. In this regard, the community team developed a website to provide product-based output to Halo Gamers to follow up on Halo Gamers' needs due to the unavailability of centralized media to manage all of its review content, starting from interviews and initial information gathering (needs planning). Relevant site references were also discussed with the Halo Gamers owner. Website development was carried out by following the needs or feature requests from the channel owner. Partners (Halo Gamers owners) actively provided all data and were involved until the initial system testing was completed. Repeated evaluations were carried out to ensure the site functioned according to partner requests. Thus, this PkM was successfully implemented by the PkM team, this can be seen from all the features needed by the owner that have been well accommodated. And this website is ready to be used to meet Halo Gamers' business needs which can be accessed via the website www.halogamers.info.
Co-Authors Ali Akbar Lubis Arisandy, Desi Ariwibowo, Suminar Aulia Rizky Muhammad Hendrik Noor Asegaff Belferik, Ronald Caroline Caroline Catherine Catherine Chandra, Wenripin Darwin Darwin Frans Mikael Sinaga Gunawan Gunawan Handoko Handoko Heru Kurniawan Huzaifah, Ade Sarah Jepronel Saragih Kelvin Kelvin Mirza Ilhami Napitupulu, Segar Pangaribuan, Jefri Junifer Pipin, Sio Jurnalis Rudi Rudi Sophya Hadini Marpaung Sukaryo Sukaryo Tandean , Vincent Noris Wenripin Chandra Yudhistira Adhitya Pratama