Article Per Year (5 Year)
p-Index From 2021 - 2026
3.71
P-Index
This Author published in this journals
All Journal Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK) Empathy : Jurnal Fakultas Psikologi DEMOCRATIA Jurnal Teknologi Informasi dan Ilmu Komputer BAREKENG: Jurnal Ilmu Matematika dan Terapan Jurnal Ilmu Kedokteran dan Kesehatan International Journal of Remote Sensing and Earth Sciences (IJReSES) JURNAL TEKNOLOGI INFORMASI Jurnal Review Pendidikan dan Pengajaran (JRPP) Gema Wiralodra Jurnal Pengabdian UNDIKMA Jurnal Pendidikan, Sains, Geologi, dan Geofisika (GeoScienceEd Journal) Jurnal Mandala Pengabdian Masyarakat Kosala : Jurnal Ilmu Kesehatan Ruwa Jurai: Jurnal Kesehatan Lingkungan Jurnal Ketenagakerjaan El-Jughrafiyah : Jurnal Geografi dan Terapannya Proceeding ISETH (International Summit on Science, Technology, and Humanity) Urecol Journal. Part E: Engineering Prosiding University Research Colloquium International Journal for Disaster and Development Interface Proceedings Series of Educational Studies Journal of Community Services and Engagement: Voice of Community (VOC) Jurnal Abdimas Kesehatan
Dewi Novita Sari
IKIP Veteran Semarang
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

Published : 30 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : JURNAL TEKNOLOGI INFORMASI

 1 
Penerapan Aplikasi 5G Untuk Mengevaluasi Layanan Penggunaan Aplikasi Gojek Menggunakan ITIL V3 Domain Service Design Ikhtiarti, Dyah; Sari, Dewi Novita; Sutabri, Tata
JURNAL TEKNOLOGI INFORMASI Vol 9, No 1 (2023): Jurnal Teknologi Informasi
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/jti.v9i1.3139

Abstract

In an era of sophistication, 5G technology is considered to be able to encourage the development of the service industry, one of which is the use of the online transportation ordering application (Gojek). The range of the network used will be further increased, so that the application will be more and more in demand. To find out the user's assessment of the system, it is necessary to analyze user services for the Gojek application using the ITIL V3 framework. Focusing on the design service domain which consists of sub domains namely design coordination, service catalog, service level management, availability management, service design process, capacity management, information security. The results of this study show that the average value of the subdomain is 3.65, with the largest current maturity value in the service catalog subdomain, which is 3.75. In the design coordination subdomain, there were 3.72, capacity management was 3.70, in the service level management subdomain was 3.60, information security was 3.64, availability management was 3.58, and service design process was 3.50. it can be concluded that all subdomains occupy maturity level 4, namely manage and measurable, which means that the Gojek application is running well. However, it still provides recommendations for system improvements in the future.
Co-Authors Abdul Majid Akbar, Dimas Rhozaqumul Alif Noor Anna Amrullah, Hammam Muhammad Andriana, Pramesthy Inta Anisah, Lilis Ariasti, Dinar Ariseno, Ilyas Ayub Ayyada, Muhammad Arya Feyza Azzalia, Rania Baihaqi, Muhammad Rafli Danardono Danardono, D Diharjo, Dwi Apriyani Doriski, Muhammad Dzauqy, Amrun Endang Susilawati Fadilah, Safira Isnaendin Fatkhiyah, Maulida Fatmawati, Hanifah Firdaus, Nada Salsabila Fredy, Felix Chikita Fury Syatriani Hakim, Syiffa Rellya Hamim Zaky Hadibasyir Hardianty, Nita Harisa, Akbar Hastuti Hastuti Hidayat, Iqbal Agung Hidayatullah, Muhammad Lecha Faroq Hokkydia, Puspita Ayu Tsalsa Ikhtiarti, Dyah Jafis, Muhammad Jumadi Karim, Muh Husain Abdul Kartika, Ninda Kiat, Umar El Izzudin Kurniawati, Amanda Oktavia Kuswaji Dwi Priyono Maningtyas, Rosyi Damayani Twinsari Meutiah Mutmainnah Abdullah Muh. Arif Rahman Munawar Cholil Nata, I Made Agus Nirma Lila Anggani Nugraha, Ferry Nugroho, Fachrizal Gusti Pamungkas, Harry Duta Jiwangga Permana, Andi Fajrin Pramesti, Rizki Putri Priyono, uswaji Dwi Putri, Alfina Az-Zahra Priyanto Putri, Dewi Kurnia Randy Cahya Wihandika Rudiyanto Rudiyanto, Rudiyanto Salamah, Yeni Noor Santi, Eny Maya Sari, Shinta Dewi Permata Sartono Putro Shohiyha, Shilna Kayfiyata Silvia Malasari Siskarossa Ika Oktora Sri Hartati Suryaningrum, Isnaini Hadi Tata Sutabri Tomas Iriyanto Tri Cahyo Utomo Vidya Nahdhiyatul Fikriyah Wibowo, Afif Ari Wisnu Setiawan Yahya, Sofy Alaydhiya Yodang Yodang Yuli Priyana Yulianti, Tunjung Sri Zaenal Abidin