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All Journal Journal of Islamic Pharmacy Jurnal Biologi Tropis JURNAL PENDIDIKAN TAMBUSAI Indonesian Journal of Pharmaceutical and Clinical Research International Journal Of Science, Technology & Management (IJSTM) JOURNAL LA MEDIHEALTICO JUKESHUM: Jurnal Pengabdian Masyarakat Tri Dharma Mandiri: Diseminasi dan Hilirisasi Riset Kepada Masyarakat (Jurnal Pengabdian Kepada Masyarakat) Journal of Pharmaceutical and Sciences. Jurnal Perilaku Kesehatan Terpadu
Rudang, Singgar Ni
Departemen Farmakologi Dan Farmasi Klinis/Komunitas, Fakultas Farmasi, Universitas Sumatera Utara, Medan, 20155, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Education Electrical & Electronics Engineering Energy Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Veterinary

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Kepuasan Pelanggan pada Pelayanan Jasa Facial Acne dengan Menggunakan Alat Listrik di Klinik Kecantikan Dermatologi Medan Ginting, Indra Tahir; Rudang, Singgar Ni; Dakhi, Tiwanto
Jurnal Pendidikan Tambusai Vol. 8 No. 1 (2024): April 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v8i1.13289

Abstract

Pada dasarnya tujuan dari suatu bisnis adalah untuk menciptakan pelanggan yang merasa puas. Salah satu bisnis yang trend saat ini adalah jasa di bidang kecantikan ialah Facial. Klinik Kecantikan dermatologi medan berupaya menerapkan kualitas pelayanan jasa dan kepuasan konsumen terhadap pelanggan, hal ini dapat dilihat dari jumlah konsumen yang menggunanakan layanan di klinik tersebut. Tujuan penelitian ini ingin mengetahui Kepuasan Pelanggan Pada Pelayanan Jasa Facial Acne Dengan Menggunakan Peralatan Listrik di Klinik Kecantikan Dermatologi medan. Penelitian ini termasuk jenis penelitian deskriptif kuantitatif. Metode pengumpulan data yang digunakan adalah wawancara dan angket. Instrumen penelitian berupa wawancara yang digunakan untuk mencari data tentang SOP yang ada di Klinik Kecantikan Dermatologi medan, observasi untuk mengamati Pelanggan di Klinik Kecantikan Dermatologi medan dan lembar angket yang ditujukan kepada 30 responden atau pelanggan. Teknik analisis data menggunakan rumus persentase. Hasil penelitian meliputi kepuasan pelanggan perawatan wajah (Facial) di Klinik Kecantikan Dermatologi medan memperoleh skor rata-rata 3,96 dan dinyatakan baik. Pelayanan jasa perawatan wajah (Facial ) di Klinik Kecantikan Dermatologi medan memperoleh skor rata-rata 4,51 dan dinyatakan sangat baik. Kesimpulan berdasarkan analisis data untuk kepuasan pelanggan dan pelayanan jasa kategori tersebut dinyatakan sangat baik karena pelanggan merasa nyaman setelah melakukan facial acne dengan menggunakan alat listrik di Klinik Kecantikan dermatologi medan
Effectiveness of Laser and Conventional Acne Treatments: Their Impact on Patient Satisfaction and Self-Confidence Ginting, Indra; Mukhali, Hassan Basri Bin; Abas, Mohd Ihsanuddin Bin; Aji, Andrey; Rachelli, Rachelli; Rudang, Singgar Ni
Jurnal Pendidikan Tambusai Vol. 9 No. 1 (2025)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v9i1.26497

Abstract

Jerawat dapat mempengaruhi kepercayaan diri dan kepuasan pasien terhadap pengobatan. Terapi topikal dan sistemik, dibandingkan dengan terapi laser yang lebih modern, masih unggul dalam hal efektivitas dan kepuasan pasien. Penelitian ini membandingkan kedua metode tersebut dan dampaknya terhadap kepuasan pasien dan kualitas hidup. Penelitian ini membandingkan pasien acne vulgaris yang menjalani perawatan topikal, sistemik, dan laser. Kemanjuran pengobatan jerawat dievaluasi menggunakan CADI (Cardiff Acne Disability Index) dan Visual Analogue Scale (VAS). Hasilnya menunjukkan bahwa pasien terapi laser melaporkan kepuasan dan kualitas hidup yang jauh lebih tinggi dibandingkan mereka yang menjalani pengobatan konvensional. Studi ini menunjukkan bahwa terapi laser lebih efektif dibandingkan pengobatan konvensional dalam mengurangi keparahan jerawat, dan meningkatkan kepuasan pasien, serta meningkatkan harga diri. Hal ini menegaskan bahwa terapi laser adalah pilihan pengobatan terbaik bagi pasien yang menginginkan hasil lebih cepat dengan hasil psikososial yang lebih baik.
Pembuatan Paper Soap Antiseptik Untuk Meningkatkan Pendapatan Masyarakat Desa Rumah Berastagi, Kabanjahe Kabupaten Karo Ni Rudang, Singgar; Suci Nasution, Embun; Fajar Putra, Adika
Jukeshum: Jurnal Pengabdian Masyarakat Vol. 4 No. 1 (2024): Edisi Januari 2024
Publisher : Universitas Haji Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51771/jukeshum.v4i1.712

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memberikan edukasi dan workshop kepada masyarakat di desa Rumah Berastagi, Kabanjahe, Kabupaten Karo, Sumatera Utara terkait pemanfaatan daun mangga dan daun jambu biji sebagai inovasi paper soap antiseptik sehingga masyarakat dapat meningkatkan pendapatan masyarakat. Kegiatan pengabdian kepada masyarakat dilakukan guna meningkatkan dan mengembangkan potensi alam sekitar menjadi produk yang bermutu dan bernilai tinggi. Selain itu, dilakukan branding apoteker untuk mempromosikan profesi apoteker di kalangan masyarakat. Metode yang digunakan pada pengabdian ini adalah metode modifikasi Community Based Interactive Approach (CBIA) dimana peserta yang merupakan perwakilan masyarakat secara aktif terlibat selama kegiatan berlangsung. Kegiatan ini dievaluasi melalui hasil pre-test dan post-test. Dari hasil analisis pre-test dan post-test diketahui bahwa terdapat peningkatan pengetahuan dan keterampilan masyarakat. Edukasi dan workshop yang diberikan mampu meningkatkan pengetahuan dan keterampilan mengenai profesi apoteker, cara mencuci tangan yang benar, cara pembuatan paper soap, serta marketing dan business plan.
Education About Medicine and Utilization Of Carrot (Daucus carota L.) Agricultural Residuals as Skin Moisturizing Soap in Rumah Berastagi Village, Karo District: Edukasi Tentang Obat dan Pemanfaatan Sisa Hasil Pertanian Buah Wortel (Daucus carota L.) Sebagai Sabun Pelembap Kulit Di Desa Rumah Berastagi Kabupaten Karo Sumaiyah, Sumaiyah; Ni Rudang, Singgar; Ismanelly Hanum, T.; Sri Rohani, Ade; Nurhaz Siregar, Arfah; Putri Yolanda Barus, Dwi; Sormin, Tessa; Nadaresta, Maria
Jukeshum: Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2025): Edisi Januari 2025
Publisher : Universitas Haji Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51771/jukeshum.v5i1.1194

Abstract

The community service activity aimed to increase the community's knowledge about medicines and provide a workshop on making solid soap using carrots as an innovation for moisturizing soap, thereby increasing the income of the villagers in Rumah Berastagi, Karo Regency, North Sumatra. The method used in this community service was counseling and product training using the modified Community-Based Interactive Approach (CBIA) method, where participants, who were representatives of the community, were actively involved throughout the activity. This activity was evaluated through the results of pre-test and post-test questionnaires and was analyzed descriptively both qualitatively and quantitatively. The analysis of the pre-test and post-test results showed that there was an increase in the community's knowledge and skills. This was evidenced by the data, with participants' scores increasing from 72.66 before the service activity to 88.33 afterward. The education and workshop provided successfully enhanced the community's knowledge about medicines, the benefits of carrot content, marketing and business planning, as well as their skills in making solid soap.
Identifikasi Drug Related Problems Pada Pasien Penyakit Ginjal Kronis Di Rumah Sakit Prof. dr. Chairuddin Panusunan Lubis Tahun 2023 Rudang, Singgar Ni; Rambe, Rima Elfitra; Annisa, Sheyla
Indonesian Journal of Pharmaceutical and Clinical Research Vol. 7 No. 1 (2024): Indonesian Journal of Pharmaceutical and Clinical Research
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/idjpcr.v7i1.18031

Abstract

Chronic kidney disease (CKD) is an abnormality of kidney structure or function, present for ≥ 3 months, with implications for health. The high number of medications used by CKD patients can increase the potential for Drug-Related Problems (DRPs) which can interfere with desired health outcomes. This study aimed to determine the occurrence of DRPs in chronic kidney disease patients admitted to Prof. dr. Chairuddin Panusunan Lubis Hospital in 2023. This study was a descriptive retrospective cross-sectional study conducted. Data were obtained from the medical records of CKD inpatients in 2023 (n=51). The sampling technique used was total sampling. The occurrence of DRPs was identified based on the Pharmaceutical Care Network Europe (PCNE) V9.1 classification, which includes problems categories (P1-P3) and causes (C1-C6). There were 28 females (54.90%) and 23 males (45.10%), with an average age of 46.8±11.5 years. The highest stage of CKD was stage 5 (78.43%). The most common comorbid condition was anemia (84.31%), with the most frequently used medication being antihypertensives in the Calcium Channel Blocker class (88.24%). Among the 51 medical records, 21 (41,17%) showed the occurrence of DRPs, consisting of 26 Problems (P) categorized under P1. Treatment effectiveness (46,15%) and P2. Treatment safety (53,85%), and 26 Causes (C) categorized under C1. Drug selection (57,69%) and C3. Dose selection (42,31%). Drug-Related Problems (DRPs) occurred in chronic kidney disease patients admitted to Prof. dr. Chairuddin Panusunan Lubis Hospital in 2023.
Effectiveness of Laser and Conventional Acne Treatments: Their Impact on Patient Satisfaction and Self-Confidence Ginting, Indra; Mukhali, Hassan Basri Bin; Abas, Mohd Ihsanuddin Bin; Bayu Aji, Andreas; Dakhi, Tiwanto; Syafitri, Rachelli Nova; Rudang, Singgar Ni
Jurnal Perilaku Kesehatan Terpadu Vol. 3 No. 2 (2024): Jurnal Perilaku Kesehatan Terpadu (Jupiter)
Publisher : Hasanuddin Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61963/jpkt.v3i2.150

Abstract

Background: Acne can affect patient confidence and satisfaction with treatment. Topical and systemic therapies, compared to more modern laser therapies, still occur in terms of effectiveness and patient satisfaction. Objective: This study compares the two methods and their impact on patient satisfaction and quality of life. Material and Method: This study compared acne vulgaris patients who underwent topical, systemic, and laser treatments. The efficacy of acne treatments was evaluated using the CADI (Cardiff Acne Disability Index) and the Visual Analogue Scale (VAS). The results showed that laser therapy patients reported significantly higher satisfaction and quality of life than those who underwent conventional treatment. Conclusion: This study shows that laser therapy is more effective than conventional treatments in reducing acne severity, and increasing patient satisfaction, and improving self-esteem. This confirms that laser therapy is a superior treatment option for patients who want faster results with better psychosocial outcomes.
Evaluation of Cost-Effectiveness and Patient Satisfaction of Topical, Topical Plus Systemic, and Topical Plus Laser Treatment in Patients with Acne Vulgaris High Level Ginting, Indra; Mukhali, Hassan Basri; Sinaga, Robert Parulian; Dakhi, Tiwanto; Aji, Andrey Bayu; Supit, Novi; Rudang, Singgar Ni; Lubis, Syahniar; Abas, Mohd Ihsanuddin Bin
Journal La Medihealtico Vol. 6 No. 6 (2025): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v6i6.2675

Abstract

Acne vulgaris is a prevalent dermatological condition that negatively affects quality of life and psychological well-being. Although topical, systemic, and laser therapies are commonly used, comparative evidence on their effectiveness, patient satisfaction, and cost-effectiveness in Southeast Asia remains limited. This prospective cohort study was conducted at Erha Clinic from April 2024 to March 2025. Ninety patients with acne vulgaris were evenly allocated into three treatment groups: topical monotherapy, topical plus systemic therapy, and topical plus laser therapy. Clinical effectiveness was assessed using lesion counts and the Investigator Global Acne (IGA) scale, patient satisfaction using the Visual Analogue Scale (VAS), and cost-effectiveness through total cost and cost per lesion reduction. Measurements were taken at baseline and at weeks 2, 4, 8, and 12. Data were analyzed using IBM SPSS version 22. All treatment modalities significantly reduced acne lesions and improved IGA scores and patient satisfaction. Topical plus laser therapy achieved the fastest and greatest lesion reduction and highest satisfaction but incurred the highest cost. Topical monotherapy demonstrated comparable long-term clinical outcomes with the lowest cost per lesion reduced, indicating superior cost-effectiveness. All treatments were clinically effective; however, topical monotherapy was the most cost-effective option, while topical plus laser offered faster results at higher cost. Treatment selection should balance clinical benefits and economic considerations, particularly in resource-limited Southeast Asian settings.
Co-Authors Abas, Mohd Ihsanuddin Bin Agnes, P.A.T. Aini Nurul Aji, Andrey Aji, Andrey Bayu Annisa, Sheyla Bayu Aji, Andreas Cintya, Henni Dakhi, Tiwanto Elsa, S.E.S. Embun Suci Nasution Fajar Putra, Adika Ginting, Indra Ginting, Indra Tahir Hanum, Tengku Ismanelly Indra Ginting Jefri Naldi Leny Leny, Leny Lubis, Syahniar Mayang Sari Muhammad Amin Nasution Muhammad Andry Mukhali, Hassan Basri Mukhali, Hassan Basri bin Murobbi Murobbi Murobbi, Murobbi Nadaresta, Maria Nasution, Embun Suci Nurhaz Siregar, Arfah Nurul Aini Putri Yolanda Barus, Dwi Rachelli, Rachelli Rambe, Rima Elfitra Rimayani Nasution, Lisda Sibero, Jitasari Tarigan Simanjuntak, Heppy Taruli Sinaga, Robert Parulian Sormin, Tessa Sri Rohani, Ade Suci Nasution, Embun Suci Ramadayanti Sumaiyah, Sumaiyah Supit, Novi Surbakti, Chemayanti Syafitri, Rachelli Nova Vany, I.