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Farida Nurfalah
FISIP Universitas Swadaya Gunung Jati Cirebon
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Journal : journal of applied community service

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Public Speaking Training in Enhancing Communication Competencies Farida nurfalah; Aghnia Dian Lestari; Welly Wihayati; Siti Khumayah; Mohd Azuan Bin Mohd Alias
Journal of Applied Community Service Volume 2 Issue 1 (2026)
Publisher : GWS Tech Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65897/jacs.v2.i1.110

Abstract

Communication ability is a key competency in the professional and business worlds. However, many individuals still face challenges such as low self-confidence and limited knowledge of communication techniques. This Community Service (PKM) initiative aimed to enhance hotel staff communication competencies in Malaysia through public speaking training using a Participatory Learning and Education approach. Participants were actively engaged through material delivery, interactive discussions, presentation simulations, and communication practice. A qualitative evaluation was conducted through in-depth interviews to assess changes in participants' knowledge, attitudes, and skills. The results indicated improvements in professional communication competencies, including understanding of public speaking principles, effective application of verbal and non-verbal techniques, systematic presentation structuring, and increased self-confidence. Participants also applied more persuasive presentation techniques in the workplace, receiving positive feedback from audiences and colleagues. These findings demonstrate that practice-based community service programs serve as an effective strategy for community empowerment.
Co-Authors ., Mahmudah Abdul Jalil Hermawan Adhnen Eghy Dermawan Aditya Pratama Rachmanto Aghnia Dian Lestari Alpin Ashary Muzhaffar Alvine Septian Nugraha Septian Nugraha Anindita Nirmala Dewi Ayu Barokah Bayu Pratama Al-farizi Bintang Amalia Chairul Ardiansyah Dea Refani Sapitri Deana Ermania Rahutami Dedet Erawati Defi Febrianti Desak Nyoman Intan Desi Permatasari Desti Viandari Rossa Desy Permatasari Dhea Amanda Dhea Febriyana Dian Andriany Dianti Nur’aeni Dimas Aditya Senoputra Dimas Herlambang Putra Dinda Dwi Destarini Dini Widiyana Erick Satyawijaya Esa Astrid Rhaisa Fadhila Azzahra Fahmi Nurhidayat Fahruz Fahruz Farras, Muhammad Farras Firmansyah Fatin Afiati Lasmiandari Fida Kamal Fadhillah Filiah Nuralifah Firmansyah Saputra Ghina Amaliyah Gilang Merdeka Gita Oktaviani Hana Alifatunnisa Heriyani Agustina Herlinda Rahayu Hery Nariyah Ibnu Hiban Gymnastiar Ilham Baihaqi Inanah Inanah Indah Nurilah Isma Azza Isma Qonaah Jamilah Ahmad Jasmine Nur’Aini Azizah Kayla Auralianie Karin Khofifah Kirei Shakira Lanora Tinanie Komalasari Komalasari Leni Rohida Lili Yani Linda Tunaerah M. Aurel Saputra Yudha M. Nuruzzaman M. Nuruzzaman Maullidha Azzhahra Melani Rosmayanti Fazrin Meta Yuniar Meytriantara, Rizky Miastuti Miftahul Jannah Moch Rizky Alhamdany Mohd Azuan Bin Mohd Alias Mohd Naufal Bin Yunos Mohd Naufal Bin Yunus Moza Al Zahrani Firdaus Muhamad Ardan Anuggerah Muhammad Alfarizi Muhammad Angga Ramdani Muhammad Dyka Zulfaqqar Muhammad Nuruzzaman Muhammad Septian Nurrizal Mukarto Siswoyo Nadila Listiawati Nok Rines Ismara Novi Anggraeni Novicky Alban Adiputra Nur Elisa Nurhana Dhea Parlina Nurhana Dhea Parlina Nurudin Nurudin Nurudin Siraj Otto Fajarianto Raden Annisa Listiana Radja Djibrali Rahmat Hidayat Rena Regita Resna Amelia Rhesnu Wibisono Rhevallino Daneztha Sulintang Rifka Noviani Santika Rifka Noviani Santika Rifka Noviani Santika Rifka Noviani Santika Rita Gani Salma Fadhilah Salmabila Dwiyanti Salsabila Aurelia Salsabila Az-Zahra Salsabila Cahyarani Saras Ayuningtyas Shalma Calista Zahra Shofy Amalia Silvi Riani Silvia Dini Azzahra Siti Khumayah Siti Nurbaiti Sofhia Asni Shania Sri Purwati Pertiwi Kusumawati Sri Wulandari Sri Wulandari Sri Wulandari SRI WULANDARI Sutrisno Tegar Wicaksono Tri Banaty Umi Umayah Wafa Nidaul Haq Welly Wihayati Welly Wihayati Widiartha Atas Cahyadi Wiken Kurniawati Wisnu Lanandie Yahya Iqbal Hamidy Yanto Heryanto Yuniar Yusuf Alfiansyah Zahra Rahmadenia