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Pengaruh Social Support, Self Efficacy terhadap Kepuasan Hidup dan Adaptabilitas Karir pada Mahasiswa Tingkat Akhir Dita Nurmala Dewi; Tirton Nefianto
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 3 No. 2 (2025): April : Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v3i2.1698

Abstract

Final year students often experience difficulties in adapting to career and life demands, as well as maintaining their well-being. This study aims to examine the influence of social support and self-efficacy on life satisfaction and career adaptability among final-year students. Quantitative data were collected from 155 students in their final year of study and analyzed using Structural Equation Modelling (SEM). The results showed that social support did not affect the career adaptability of final-year students. Conversely, self-efficacy had a positive effect on career adaptability. Social support was found to have a positive impact on students' life satisfaction. Students who received social support from family, friends, and educational institutions tended to have higher levels of life satisfaction. Self-efficacy also positively affected life satisfaction, indicating that high self-confidence enhances individual well-being. However, life satisfaction did not significantly influence career adaptability, suggesting that other factors such as work experience and environmental support play a more significant role. This study has several limitations, including a limited sample size and potential respondent bias. Future research should involve larger and more diverse samples and employ a variety of data collection methods. Educational institutions are encouraged to develop programs that enhance self-efficacy and social support to help students reach their full potential in their careers and personal lives.
Analysis of Community Satisfaction with Public Services in the Liaison Agency of North Sumatra Province Situmorang, Frida; Nefianto, Tirton
Jurnal Indonesia Sosial Sains Vol. 6 No. 5 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i5.1683

Abstract

The North Sumatra Provincial Liaison Agency plays a strategic role in facilitating communication between the provincial government and the North Sumatran diaspora, particularly those residing in Jakarta. Despite recent improvements in facilities and infrastructure, challenges remain in service delivery—especially in terms of accessibility for people with disabilities and the limited accommodation capacity of the Provincial Government Mess. This study aims to evaluate the quality of public services at the Liaison Agency and identify gaps between community expectations and the services provided. Using a qualitative descriptive method, data were collected through in-depth interviews with key informants and community satisfaction surveys. The findings reveal that although some service standards have been met, there is still a significant disparity between public expectations and actual service performance. Contributing factors include underdeveloped infrastructure, insufficient digitization of services, and limited dissemination of public policies. The research highlights the urgent need for inclusive infrastructure improvements, the adoption of digital-based service models, and enhanced human resource capacity. The implications suggest that by implementing innovative and inclusive public service strategies, the North Sumatra Provincial Liaison Agency can significantly improve citizen satisfaction and strengthen its role as a bridge between the provincial government and the community. 
Implementasi Kebijakan Pengelolaan Limbah Sampah Organik Di Tangerang Selatan Fera, Yuliana; Nefianto, Tirton; Cholifihani, Muhammad; Hidayat, Yahya Rachmana; Wicaksana , Harits Hijrah
Jurnal Pendidikan Indonesia Vol. 6 No. 7 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i7.8481

Abstract

The purpose of discussing the implementation of organic waste management policies in South Tangerang is to see the implementation of waste disposal policies managed by the Environmental Service successfully become something that is beneficial to society and the state. The empirical condition of the waste problem is a social phenomenon that until now has not been able to be resolved completely by the Indonesian Government. The population is increasing day by day. The increasing population of people in urban areas makes settlements in each area become dense, so that the availability of land / settlements to fulfill people's residences is decreasing. Waste problems are still in the spotlight and almost all Tangerang Selatan cities experience problems in waste management. Especially in urban areas, managing urban waste can be said to be fairly difficult and has many challenges in its management. The larger the area of an urban area, the more waste will be generated so that management is more difficult.  Waste management policies, especially food waste, can provide legal certainty in planning and utilization for the government, entrepreneurs, waste pickers, waste banks, communities, and the public. Policies in the form of programs to increase the role of the community by using the 3 R concept (Reduce, Reuse, and Recycle) are needed. Innovations continue to be developed where the main focus is to reduce waste and turn waste into renewable energy. Presidential Regulation of the Republic of Indonesia Number 35 of 2018 concerning the acceleration of the construction of waste processing installations into electrical energy based on environmentally friendly technology. a. that in order to increase the resilience of cities in maintaining public health and environmental quality, and to make waste a resource as mandated in Article 4 of Law Number 18 of 2008 concerning Waste Management, as well as to significantly reduce the volume of waste for the sake of cleanliness and beauty of the city, it is deemed necessary to accelerate the construction of Waste Processing installations into Electrical Energy Based on Environmentally Friendly Technology in certain provinces and districts / cities; b. that based on the considerations referred to in letter a, it is necessary to establish a presidential regulation concerning the Acceleration of the Construction of Waste Processing Installations into Electrical Energy Based on Environmentally Friendly technology. 
The Effect of Service Quality, Trust and Customer Satisfaction on Customer Loyalty in Online Shopping Applications Andini Dalimunthe, Nurul; Nefianto, Tirton
International Journal of Economics, Management and Accounting (IJEMA) Vol. 3 No. 3 (2025): August
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v3i3.338

Abstract

Service quality an important crucial role in marketing strategies that online shopping app companies can implement by providing the best facilities for their users to foster trust and satisfaction, leading to consumer loyalty. This study aimed to determine the greatest influence on customer loyalty. This quantitative study employed a purposive sampling technique, distributed through questionnaires to 170 online shopping app users aged 17–65 years in the Greater Jakarta area. Primary data analysis was conducted using the Structural Equation Modeling (SEM) method. The results of this study indicate that service quality does not impact customer loyalty. Service quality impacts customer satisfaction and trust, while trust impacts customer satisfaction. Customer satisfaction impacts customer loyalty. Trust has the greatest direct influence on customer satisfaction. This study contributes to online shopping app companies in maintaining and improving service quality, which can be seen from several factors formed from each consumer complaint in an optimal and measurable manner. For further research, the researcher suggests expanding the research area and seeking objects in other fields.