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All Journal JAB (Jurnal Akuntansi & Bisnis) Jurnal Ilmiah Mandala Education (JIME) International Journal of Economics Development Research (IJEDR) Jurnal Pengabdian kepada Masyarakat International Journal of Social Science Jurnal Pariwisata Nusantara International Journal of Tourism Business Research Abdi Wisata: Jurnal Pengabdian Kepada Masyarakat
Firman Koma Febdilan
Politeknik Pariwisata Lombok
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PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN MOTIVASI TERHADAP KINERJA KARYAWAN HOTEL PURI INDAH MATARAM Febdilan, Firman Koma
JAB (Jurnal Akuntansi & Bisnis) Vol 3, No 02 (2017): Vol. 3, No. 02 DESEMBER 2017
Publisher : JAB (Jurnal Akuntansi & Bisnis)

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Abstract

This study aimed to describe leadership, motivation, and employee performance, analyze the influence of leadership and motivation on employee performance, and to analyze the leadership and motivation among the dominant influence on employee performance. This research included in the category explanatory research. Samples many as 52 people. The analysis technique used is multiple regression analysis, F test and t test. Based on the descriptive results show that leadership run has been able to carry out the role of transformational leaders. Employee motivation Puri Indah Hotel Mataram is already very high, and is influenced by need for achievement, need for power, and need for affiliation. Employee performance is predominantly influenced by transformational leadership compared with motivation. Transformational leadership is essentially emphasizes a leader needs to motivate subordinates to carry out responsibilities of employees over the employees expect. Motivation is essential in improving the effectiveness of a work, because employees who have high motivation will strive with all his strength so that work can be managed as well as possible. If the employee's personal needs are met, then the employees will be able to work harder and can improve employee performance. Keywords: transformational leadership, motivation, employee performance
Strategi Pemasaran Hotel Pasca Bencana Gempa Bumi Di Hotel Kota Mataram Dan Daerah Istimewa Yogyakarta Muhammad Ihdal Karomi; Firman Koma Febdilan; Yoyok Antoni; AA. Ngurah Sedana Putra; Ayu Gardenia Lantang
Jurnal Ilmiah Mandala Education (JIME) Vol 6, No 2 (2020): Jurnal Ilmiah Mandala Education (JIME)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jime.v6i2.1277

Abstract

Tujuan penelitian ini antara lain adalah untuk mengetahui strategi pemasaran internal dan eksternal beberapa hotel di kota Mataram dan beberapa hotel di Yogyakarta pasca bencana gempa bumi.Penelitianini menggunakanmetodepenelitiankualitatifmelaluipendekatan deskriptif analisisPenelitian ini berlokasi dibeberapa Hotel di Kota Mataram dan beberapa Hotel di Yogyakarta karena di dasarkan pada beberapa pertimbangan: dua lokasi penelitian ini pernah mengalami bencana yang sama (gempa bumi) dan merupakan daerah wisata yang menjadi kunjungan favorit wisatawan domestik maupun mancanegara.Strategi pemasaran internal pasca bencana gempa bumi oleh hotel di Kota Mataram dan Yogyakarta yang berfokus pada karyawan dan strategi pemasaran eksternal dengan fokus tamu atau pelanggan menggunakan dan melibatkan semua sumber daya yang dimiliki.Strategi penentuan harga, hotel yang ada di Kota Mataram dan Yogyakarta. Hal ini dilakukan untuk meningkatkan tingkat okupansi. Dari segistrategi promosi hotel, dilakukan promosi bisnis dan promosi tanggungjawab sosial. Melakukan promosi lewat OTA, media sosial, instansi pemerintah dan swasta melalui kegiatan-kegiatan yang dapat meningkatkan okupansi hotel.
THE HOTEL DEPARTMENT STANDARDIZATION TO IMPROVE STUDENT COMPETENCE IN THE HOUSEKEEPING AND FRONT OFFICE DEPARTMENT THROUGH FIELD INDUSTRIAL PRACTICES IN MATARAM CITY AND WEST LOMBOK Firman Koma Febdilan
International Journal of Social Science Vol. 1 No. 5: February 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/ijss.v1i5.1313

Abstract

PKL is the term for Field Practice or Professional Placement program. PKL is one systematic implementation within educational programs with mastering skills obtained by undergoing work placement in the working world. The program itself is actually beneficial for students and enterprises. The skills obtained on the campus can be applied in PKL. Hence, it can determine how well students can apply the knowledge and skills derived through the PKL program to become evaluations to develop education quality. The purpose of conducting this research is to determine how the industry's strategy and the steps taken to develop or enhance the skills of the training students in Housekeeping and Front Office, particularly in performing the duties conforming to the predetermined set of the standard by the respective industries. The data collection technique used is observation, interview, literature study, and documentation, which was analyzed using the interactive communication data analysis model by reducing the data, conducting data presentation, and drawing the conclusion. This research results show that the hotelier had applied basic comprehension that the students must know, such as hotel area, hotel property, and the profile of all hotel departments. Additionally, they all implement program standardization after understanding basic product knowledge and dividing work sections in the Housekeeping and Front Office. In Housekeeping, the working standardizations applied are General knowledge of front office, Front Desk Agent, Service center, Bellboy, Guest relation officer. While housekeeping had implemented standardizations such as general training knowledge of housekeeping, room, and laundry.
Potential Identification of Community-Based Tourism Product Development in Santong Tourism Village, North Lombok Regency, Indonesia Oktomi Harja; Ruwaida Fajria Santi; Rizda Endean Ngoluanta Batubara; Jumraidin Jumraidin; Ainul Yakin; Putu Ari Nugraha; firman koma febdilan; Muh Ilham H; Ida Ayu Yadnya Sari Dewi Utami Pidada; Siti Lathifah
Jurnal Pariwisata Nusantara (JUWITA) Vol. 1 No. 3 (2022): Jurnal Pariwisata Nusantara (JUWITA)
Publisher : PROGRAM STUDI PARIWISATA SYARAH, FAKULTAS EKONOMI DAN BISNIS ISLAM, UNIVERSITAS ISLAM NEGERI MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/juwita.v1i3.6381

Abstract

Purpose: This community service activity is carried out with the main objective of identifying the potential for developing tourism products in Santong Tourism Village which originates from the economic, social and cultural potential of the community in the context of developing quality and competitive tourism products in Santong Tourism Village. Method: The community service employs (1) field survey to identify current conditions and the need for intervention in the development of tourist village with data collection techniques ranging from direct observation, in-depth interview, to documentation, and (2) workshop which includes short lectures, guided group discussions, demonstrations, and simulations. The data obtained are all primary data obtained directly from Pokdarwis, other tourism actors, as well as Santong’s local community. Result: The 2 (two) main outputs of this community service activity are (1) tour package and culinary product prototypes that integrate various natural potentials and local community wisdom, as well as (2) needs identification for homestay development in Santong Tourism Village. Contribution: Providing new insights and skills to the local community in developing integrated and quality tourism products that can provide broader economic impact the people of Santong Tourism Village.
EFFORTS TO INCREASE THE CAPACITY OF RECEPTING GUESTS AND ROOM CLEANING IN STANDARD HOMESTAY BUSINESS IN MANDALIKA TOURISM VILLAGE, CENTRAL LOMBOK Firman Koma Febdilan
International Journal of Social Science Vol. 2 No. 5: February 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/ijss.v2i5.4815

Abstract

Efforts to increase business standards in the capacity of cleaning rooms and receiving homestay guests are very important things to always improve in serving guests who stay overnight. Lack of facilities and business standards that have been set become the spearhead of the management in services so that guests who stay overnight are satisfied with the services provided. So, in this case the role of the manager is very much needed in understanding this. The purpose of holding this research is to find out how the role of managershomestay Mandalika Tourism Village in providing reception and room cleaning services. Data collection techniques that have been used by the author are observation, interviews, literature studies, and documentation which has been analyzed with interactive communication data analysis models by reducing data, presenting data, and finally drawing conclusions. The results of this study in booking guest rooms, managers still usesystem walk-in and there is no registration form,list room prices and less friendly service to guests. This is evidenced by the lack of association relations or cooperation especiallyonline travel agent to expand the network in the ordering system so that it has an impact on business standardshomestay understanding of managers. This is evident from the product aspect of the availability of at least 1 bedroom with adequate air circulation, ventilation, tiled floors, sufficient lighting, trash cans, room keys, lighting, cupboards, mirrors, beds neatly arranged with other amenities
Pemberdayaan Komunitas Lokal untuk Pariwisata Berkelanjutan di KEK Mandalika Fikri Hamidy; Amirosa Ria Satiadji; Ruwaida Fajriasanti; Ayu Gardenia Lantang; Firman Koma Febdilan
Abdi Wisata: Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 2 (2024): Abdi Wisata: Jurnal Pengabdian Kepada Masyarakat
Publisher : Politeknik Pariwisata Lombok

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Abstract

Kawasan Ekonomi Khusus (KEK) Mandalika telah ditetapkan sebagai destinasi pariwisata prioritas dengan tujuan mendorong pertumbuhan ekonomi lokal melalui pengembangan pariwisata berkelanjutan. Namun, tantangan berupa ketimpangan distribusi manfaat ekonomi dan kurangnya akses masyarakat lokal terhadap peluang pariwisata menggarisbawahi pentingnya pemberdayaan komunitas. Artikel ini mendeskripsikan program pengabdian masyarakat yang berfokus pada peningkatan kapasitas komunitas di tujuh desa sekitar Mandalika melalui pelatihan keterampilan pariwisata, pengembangan produk lokal, dan pendampingan usaha kecil dan menengah. Program ini dilakukan secara partisipatif menggunakan Forum Group Discussion (FGD) untuk memetakan kebutuhan lokal secara mendalam. Dampaknya terlihat dari peningkatan peluang kerja, kapasitas masyarakat dalam pengelolaan pariwisata, dan keterlibatan aktif komunitas dalam pengambilan keputusan. Dengan pendekatan yang inklusif dan berbasis potensi lokal, program ini tidak hanya meningkatkan kesejahteraan masyarakat tetapi juga mendukung keberlanjutan pariwisata di KEK Mandalika.
Product Marketing Development Strategies in Sade Tourism Village for Increasing the Number of Tourist Visits Firman Koma Febdilan; Siti Lathifah
Jurnal Internasional Riset Bisnis Pariwisata Vol 2 No 2 (2023): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v2i2.671

Abstract

The purpose of this research is to find out how the people of Sade Rembitan Hamlet sell products, positioning, promotion, place, sales process, cooperation system, and tourist response. The method used in this research is a qualitative approach by using a phenomenological design. collecting data using three techniques. such as observation, documentation, and interviews. The results of this study are in marketing their products, the residents of Sade Hamlet have not been able to market their products due to a lack of understanding of foreign languages. so that the impact on product positioning, promotion, and interaction with tourists is hampered. Besides that, the price of the products sold must have a price list so that there is no price competition and does not confuse tourists confused by the different price variations among other sellers. Sade Hamlet tourism products benefit from the customs and traditions that still exist today. Thus, the promotion carried out by the residents of Sade Hamlet is currently still in the category of being promoted by cooperation partners from industry, related governments, HPI associations, and visiting tourists. Thus, the process of interaction, cooperation with local guides and travel agents is very well established. However, it does not rule out the possibility of having to maintain intense communication between them.
PENDAMPINGAN PENYAMAAN PERSEPSI DESA WISATA PADA PENGELOLA DESA WISATA SANEO KABUPATEN DOMPU Muhammad Sultan Hali; Ramdah Radjab; Firman Koma Febdilan; Ayu Gardenia Lantang; Muhammad Adieb Hidayatullah; Muhammad Amar; Krismon Nusantara Saksi
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 3 No. 10: Maret 2024
Publisher : Bajang Institute

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Abstract

The management of Saneo Tourism Village, perception alignment activities aim to create a harmonious understanding among the community, tourism village managers, and the local government. A participatory approach is used at every step of the process: identifying needs and potentials, conducting observations, holding focus group discussions (FGDs), and socializing. Evaluation methods are used to determine the effectiveness of the activities, ensure that perceptions are aligned, and create strategic follow-ups. As a result of the activities, participants gained a better understanding of the vision, mission, roles, and community-based management strategies. To achieve the village's vision as a sustainable community-based destination, capacity building for the community, environmental and cultural preservation, digital promotion, and the formulation of a joint action plan, the evaluation shows that the strategies used are very effective, and recommendations for enhancing cooperation and further training
Marketing Strategy Through Digital Marketing Efforts to Increase Occupancy in Homestay in Kuta Lombok Firman Koma Febdilan; Muhammad Sultan Hali; Ayu Gardenia Lantang
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 1 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i4.6455

Abstract

This research aims to find out what strategies are used by the homestay managers in an effort to increase occupancy for visits to homestays in Kuta Mandalika, Central Lombok. This research also aims to find out what The influence of online reservations on increasing visits to the Kuta Mandalika Lombok homestay Middle. This research uses a qualitative descriptive method. Data collection was carried out using interview, observation and documentation techniques. Meanwhile, data analysis is used by identifying, understanding, and organizing the data that has been obtained through observations, interviews, literature reviews, focus group discussions and documentation. Through p It can be stated that the homestay manager in Kuta Mandalika, Central Lombok using strategies in homestay marketing through digital marketing as well Online reservations have a significant influence in increasing occupancy visit the Mandalika Kuta homestay, Central Lombok. It can be concluded that the manager Many homestays use the Facebook platform to market homestays in Kuta Mandalika Lombok
Co-Authors AA Ngurah Sedana Putra AA. Ngurah Sedana Putra Ahmad Ab Ainul Yakin Ayu Gardenia Lantang Ayu Gardenia Lantang Fikri Hamidy Ida Ayu Yadnya Sari Dewi Utami Pidada Jumraidin Jumraidin Krismon Nusantara Saksi M. Ihdal Karomi Muh Ilham H Muhammad Adieb Hidayatullah Muhammad Amar Muhammad Sultan Hali Muhammad Sultan Hali Oktomi Harja Putu Ari Nugraha Ramdah Radjab Rizda Endean Ngoluanta Batubara Ruwaida Fajria Santi Ruwaida Fajriasanti Satiadji, Amirosa Ria Siti Lathifah Siti Lathifah Yoyok Antoni Yoyok Antoni