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All Journal Journal of Education and Learning (EduLearn) Trikonomika: Jurnal Ekonomi Jurnal Teknologi Informasi dan Ilmu Komputer Gravitasi Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi EQIEN - JURNAL EKONOMI DAN BISNIS Almana : Jurnal Manajemen dan Bisnis Ilomata International Journal of Management Jurnal Riset Bisnis dan Manajemen Ilomata International Journal of Management International Journal of Business, Law, and Education Journal of Public Health and Pharmacy Sainteks: Jurnal Sain dan Teknik
Iman Sudirman
Industrial Engineering Department, Faculty of Industrial Technology, Bandung Institute of Technology, Jalan Ganesha 10, Bandung 40132
Humanities Astronomy Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Physics Public Health Social Sciences Other

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CONCEPTUAL MODEL OF INTEGRATION OF BUSINESS FUNCTIONS ON INTERNAL BUSINESS PROCESS PERFORMANCE Yulianto, Erwin; Sudirman, Iman; Sutarman, Sutarman; Setiawan, Awan
TRIKONOMIKA Vol 22 No 2 (2023): December Edition
Publisher : Faculty of Economics and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/trikonomika.v22i2.5174

Abstract

The trend of banking performance in the last five years is still fluctuating. One of the root causes is measured from a Balanced Scorecard perspective, namely the not yet optimal integration of business functions in the Internal Business Process. The continuous development of systems, information and communication technology has profound implications for the integration of business functions such as sales and marketing, procurement, finance and accounting, research and development of banking products/services. This study aims to identify, examine and analyze empirical evidence on phenomena that occur in the banking world so that research hypotheses are generated to be studied and tested using quantitative methods in order to obtain dominant variables that influence as the basis for developing a measurable conceptual model.
The Performance of Bachelor's Degree Management Program Lecturers at Purwasukasi Private University: The Role of Self-Efficacy, Knowledge Sharing, and Lecturer Engagement. Suherman, Enjang; Sudirman, Iman; Juniarti, Atty Tri
Eqien - Jurnal Ekonomi dan Bisnis Vol 14 No 01 (2025): Journal of Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam DR KH EZ Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v14i01.2024

Abstract

The aim of this research is to analyze self-efficacy and share knowledge regarding lecturer involvement, which has implications for lecturer performance. This research method is descriptive verification by analyzing the direct and indirect influence of the independent variable on the dependent variable and can describe the condition of each variable. The sample used was 216 from a population of 326 permanent lecturers in the undergraduate management study program (Isaac & Michael's table technique). Data collection through interviews and questionnaires with descriptive statistical analysis and path analysis. The results of descriptive research show that self-efficacy in conditions is quite strong with the dimensions of magnitude, strength and generality. Knowledge sharing conditions are rare with the dimensions of Knowledge Donate and Knowledge Collecting. Meanwhile, lecturer involvement is quite strong with the dimensions of Dedication, Vigor and Absorption. And the performance of lecturers is in the quite good category with the dimensions of the tridharma of higher education. The results of verification research show that self-efficacy and knowledge sharing have a partial and simultaneous positive effect on lecturer involvement, and lecturer involvement has a positive and significant effect on lecturer performance. In this way, lecturer performance can be improved through
Implementation of MC Kinsey's 7S Framework as a Strategy to Improve the Performance of Educational Institutions Jubaedah, Edah; Sudirman, Iman; Djulius, Horas
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1041

Abstract

McKinsey's 7S framework is a tool used to analyze the internal aspects of a company's organization using 7 main elements: Strategy, Structure, System, Shared Values, Style, Staff and Skills. Institutional performance using the Nine Key Indicators Criteria, namely: Vision, Mission, Goals and Strategies; Governance, Governance and Cooperation; Students; Human Resources; Finance, Facilities, Infrastructure; Education; Research; Community Service; Tridharma Outputs and Achievements. This research was conducted through a qualitative approach with descriptive methods and using SWOT Analysis and Nvivo 12 For Windows Software so that accurate and detailed data were obtained involving ten key informants from Nurtanio University Bandung officials, resulting in a Strategy for Optimizing the Application of McKinsey's 7S Framework in Efforts to Improve the Performance of University Institutions. Unnur's functional strategies include: Human Resources Strengthening Strategy, Important Role of the Finance Department, Research and Development / Innovation Implementation Strategy, External Strengthening Strategy. With these strategies and programs, Unnur is expected to improve institutional performance.
Enhancing Hospital Service Quality Through Strategic and Operational Excellence Focused on Patient Satisfaction: The Case of Indonesia Iwan Sumarta, Renaldus; Sudirman, Iman; Suteja, Jaja; Djulius, Horas; Sofyan, Mohammad
Journal of Public Health and Pharmacy Vol. 5 No. 2: JULY 2025
Publisher : Pusat Pengembangan Teknologi Informasi dan Jurnal Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jphp.v5i2.7000

Abstract

Introduction: Hospitals, functioning both as public service institutions and business entities, must prioritize patient satisfaction to ensure the sustainability of their services. This study explores the relationships among operational strategy, operational competence, quality culture, and service quality, as well as their combined impact on patient satisfaction in Indonesian hospitals. Methods: This study employed a quantitative approach using a survey method. Data were collected from 300 respondents, comprising medical and non-medical staff, across four hospitals in Jambi Province. Structural Equation Modeling (SEM) was utilized for data analysis, enabling an in-depth examination of both direct and indirect relationships among the variables. Results: The findings revealed that operational strategy and operational competence significantly influenced quality culture and service quality. Additionally, quality culture and service quality collectively impacted patient satisfaction, highlighting the critical roles of these factors in enhancing hospital performance. Notably, service quality had the strongest direct effect on patient satisfaction, while quality culture contributed to sustaining these improvements over time. Conclusions: These findings underscore the essential role of strategic alignment and operational excellence in achieving higher levels of patient satisfaction. The study provides valuable insights for hospital management and policymakers in developing countries, advocating for the integration of strategic planning and competency development to enhance healthcare delivery systems and improve patient outcomes.
The Value Chain Analysis of Coffee Products in the Case of Bandung District Herdiani, Leni; Jamaludin, Maun; Rizkinita, Melinda Aprilia; Sudirman, Iman; Rohimat, Ismet
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 2 (2024): August
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i2.2566

Abstract

Coffee, a significant plantation product, holds vast opportunities in both domestic and global markets. Bandung Regency is renowned for its distinctive fruit-flavored coffee, particularly from Ciwidey and Puntang, where coffee is marketed in cherry and green bean forms without branding. A value chain analysis is essential to enhance the coffee industry's added value and sustainability. This study aims to identify the coffee value chain in Bandung Regency, analyze the cost of production, total revenue, and profit of the coffee processing industry in Ciwidey and Puntang, and determine the added value of coffee products in these areas. Using descriptive analysis, results indicate that Ciwidey (MS Coffee) has a lower cost of goods produced than Puntang (Acs Siliwangi) due to higher production volumes in Puntang leading to higher costs. However, Puntang’s larger production volume also generates higher monthly revenue and profit due to a higher selling price per kilogram. Value-added analysis reveals that Puntang’s value-added per kilogram (Rp. 55,025.00/kg) surpasses that of Ciwidey (Rp. 44,647.00/kg), attributed to higher selling prices, superior product quality, and greater market presence in Puntang. Conversely, higher input prices in Ciwidey result in lower value-added.
Perancangan Sistem Informasi Basis Data IKM Binaan Pada Dinas Perindustrian dan Perdagangan Provinsi Jawa Barat Sudirman, Iman; Aisha, Atya Nur; Monang, Joe; Iskandar, Taufan Fadhilah
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 9 No 6: Desember 2022
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2022963058

Abstract

Industri kecil dan menengah (IKM) berperan penting bagi perekonomian Jawa Barat. Untuk mendorong perkembangan IKM, Dinas Perindustrian dan Perdagangan Provinsi Jawa Barat (Disperindag Jabar) melakukan berbagai program pembinaan secara terus menerus, seperti fasilitasi perlindungan dan pengurusan hak kekayaan intelektual serta dukungan promosi dan pemasaran produk. Namun demikian, implementasi program pembinaan masih dihadapkan pada permasalahan teknis berupa pengelolaan informasi basis data unit usaha IKM binaan yang masih dilakukan secara manual. Hal ini menyulitkan Dinas untuk mengidentifikasi berbagai dukungan pembinaan yang telah diberikan kepada IKM dan untuk merancang strategi program dan kegiatan pembinaan yang paling sesuai dengan karakteristik dan perkembangan masing-masing unit usaha IKM binaan. Tujuan penelitian ini adalah merancang sistem informasi basis data unit usaha IKM binaan berbasis website pada Disperindag Jabar. Metode Waterfall digunakan untuk mengembangkan sistem yang mencakup lima tahapan: pengumpulan informasi, identifikasi kebutuhan, pemodelan dan perancangan sistem, konstruksi sistem, dan pengujian sistem. Secara umum, sistem informasi yang dirancang dapat dimanfaat oleh IKM untuk melaporkan profil usaha dan mengajukan kebutuhan pembinaan secara online dan dapat dimanfaatkan oleh Dinas untuk melihat profil usaha IKM, mendapatkan data kegiatan pembinaan kepada IKM yang pernah dilakukan, menganalisis perkembangan pembinaan yang telah dilakukan kepada IKM dan mengevaluasi pembinaan yang telah diberikan kepada IKM berdasarkan basis data yang dihasilkan sistem. Pengujian sistem menggunakan prosedur black box dan dilakukan untuk setiap pengguna dengan sampel yang digunakan adalah IKM yang bergerak di sektor usaha minuman kopi dan perwakilan masing-masing bidang di Disperindag Jabar. Hasil pengujian menunjukkan bahwa seluruh aktivitas yang diusulkan untuk setiap tipe pengguna telah berhasil dijalankan sesuai dengan kebutuhan. AbstractSmall and medium enterprises (SME) have a significant role in the West Java economy. To encourage the development of SMEs, the Agency of Industry and Trade of West Java Province (Disperindag Jabar) constantly carries out such development programs as the facilitation of protection and arrangement of intellectual property rights and product promotion and marketing support. However, the implementation of these programs was confronted with a technical problems, that was the database information management of SMEs was conducted manually. This makes it difficult for the Agency to identify development programs that have been provided to SMEs and to design program and activity strategies that are most appropriate with the characteristics and development of each SME. This study aims to design a web-based database information system based on SMEs in the Disperindag Jabar. The method used for system development was the Waterfall method which included five stages, namely information gathering, identification of needs, system modeling and design, system construction, and system testing. In general, the information system can be used by SMEs to report business profiles and propose facilitation needs by online and can be utilized by the Agency to view SME business profiles, obtain data about facilitation activities, analyze the progress of facilitation, and evaluate the facilitation that has been provided to SMEs based on the database in generated by the system. The system was tested using black box procedure and carried out for each user by using sample from SMEs in the coffee beverage business sector and from Disperindag Jabar employees. The results showed that all activities proposed for each type of user have been successfully performed by the system as required.
A Website-based Information System Design of SME Development Facilitation Registration Sudirman, Iman; Sunaryo, Indryati; Aisha, Atya; Monang, Joe; Prasetyo, Ilham Reza
INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Vol 5 No 2 (2021): August 2021
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (457.728 KB) | DOI: 10.29407/intensif.v5i2.15399

Abstract

Small and medium enterprises (SMEs) are particularly important for the economy of West Java Province. Accordingly, The Industry and Trade Agency of West Java Province has conducted a number of facilitation programs to support the development of these SMEs. Neverheless, the implementation of facilitation programs is faced with some major problems, for example, the registration system for applying and proposing facilitation programs is still manually managed. As a result, some SMEs do not have the opportunity to propose and receive facilitation programs from the agency in addition to the several serious issues encountered by the agency to evaluate the facilitation programs. This study aims to design a website-based information system of SME development facilitation registration in the Industry and Trade Agency of West Java Province Government, Indonesia. It used the Waterfall method to develop the system. The results suggested that the system can well run as expected. In addition, the result of usability test indicates that the proposed system can be classified as acceptable because its score is 80.4.
Co-Authors Aisha, Atya Andara Arie Pratiwi Ariffien, Afferdhy Atty Tri Juniarti Atya Nur Aisha Awan Setiawan Azhar Affandi Budhi Prihartono Enjang Suherman Erwin Yulianto Graha Prakarsa Hilmi Aulawi Horas Djulius Ina Ratnamiasih Indryati Sunaryo Iskandar, Taufan Fadhilah Ismet Rohimat Iwan Sumarta, Renaldus Jaja Suteja Jamaludin, Maun Jubaedah, Edah Juniati, Atty Tri Kadarsah Suryadi Kasman Kasman Leni Herdiani Luciana Andrawina Mirza Dallyodi Moh. Sidik Priadana Mohammad Sofyan Monang, Joe Muhammad Syahrul Ulum Prasetyo, Ilham Reza Rahmatillah, Intan Rajesri Govindaraju Rizkinita, Melinda Aprilia Santoso, Ferry Setiawan, Margareth Singgih Saptadi Sudirman, Ivan Sumarta, Renaldus Iwan Sunarsi, Denok Sutarman Sutarman TMA Ari Samadhi Umi Narimawati