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Pengaruh Persepsi Layanan dan Promo Harga Maxim terhadap Kepuasan Pelanggan pada Mahasiswa Universitas Islam Negeri Walisongo Semarang Wanda Ardika; Eko Setyo Nugroho; Nur Fazlin; Khairani Zikrinawati; Zulfa Fahmi
Student Scientific Creativity Journal Vol. 2 No. 2 (2024): Maret : Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v2i2.1837

Abstract

This study aims to measure the Effect of Service Perceptions and Price Promos on Customer Satisfaction in Walisongo State Islamic University Students in Semarang. The data collection technique used in this study was in the form of a questionnaire in the form of a Google form which was distributed to students of the Walisongo State Islamic University Semarang who use Maxim transportation services with a sample of 100 respondents. Based on the results of the analysis, it can be stated that service perceptions and price promos simultaneously influence customer satisfaction of Maxim service users with an F-count value of 11.933 with sig < 0.001. Perceptions of service and price promos have a partially positive and significant effect on customer satisfaction at UIN Walsiongo Semarang students.
Pengaruh Voucer Diskon Belanja Pada Live Streaming Aplikasi Tiktok Terhadap Perilaku Implusive Buying Dikalangan Mahasiswa UIN Walisongo Semarang Vivi Juli Pratiwi; Furqon Efendi; Muchammad Fariz; Khairani Zikrinawati; Zulfa Fahmy
Student Scientific Creativity Journal Vol. 2 No. 2 (2024): Maret : Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v2i2.1839

Abstract

Technological advances are advancing rapidly, shopping can be done even without leaving the house. Tiktok is one of the online shopping media with the tiktokshop feature. In the tiktokshop application there is a live streaming that is carried out to review the seller's product. In live streaming, it offers discount vouchers that attract the attention of buyers. Teenagers are very easily tempted by voucher offers. This triggers teenagers to do impulsive buying behavior. In this study it was measured using a likert scale. The research subjects were 100 students of Walisongo State Islamic University Semarang. This research uses probability sampling technique. Research using quantitative methods. Based on the research that has been done, the research results show that the significance value is 0.000 (p <0.05) so, there is an effect of shopping discount vouchers on the live streaming application of the tiktok application on impulsive buying in Walisongo State Islamic University Semarang.
Pengaruh Persepsi Harga Produk dan Electronic Word of Mouth Terhadap Kepercayaan Pengguna Aplikasi Tokopedia pada Mahasiswa di Wilayah Semarang Galuh Meliana Anggraeni; Febby Fariska; Mita Widya Pratama; Khairani Zikrinawati; Zulfa Fahmy
Student Scientific Creativity Journal Vol. 2 No. 2 (2024): Maret : Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v2i2.1840

Abstract

This research was conducted to measure the effect of price perceptions and electronic word of mouth on the trust of Tokopedia application users in Semarang city students. This study was conducted by linear regression data analysis techniques and using a quantitative approach through purposive sampling technique with a sample of 113 respondents. Based on the results of the analysis can be argued that the perception of price and electronic word of mouth simultaneously affect the trust of Tokopedia application users with the value of F-count 90,496 with sig < 0.001. Perception of price and electronic word of mouth have a significant positive effect partially on the trust of Tokopedia application users at Semarang City students
Resiliensi Pegawai Dalam Menghadapi Beban Kerja Pada Pegawai Unit Penilaian Kompetensi Badan Kepegawaian Daerah Fatimah Azzahra Putri Bachtiar; Khairani Zikrinawati; Ismi Nur Arifah
Jurnal Pendidikan Sosial Dan Konseling Vol. 3 No. 1 (2025): April - Juni
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to describe the forms of resilience and the influencing factors among employees at the Competency Assessment Unit of the Regional Civil Service Agency in dealing with high workloads. A descriptive qualitative approach was employed, with data collected through semi-structured interviews, observation, and literature review. Five informants were selected using purposive sampling, based on the criteria of having experienced or currently experiencing high workloads and their willingness to participate in the study. Thematic analysis was used to explore aspects of resilience reflected in the informants' experiences under work-related pressure. The findings indicate that analytical thinking is the most dominant aspect of resilience, as it significantly assists employees in formulating work strategies when facing demanding situations. Additionally, emotional regulation, self-efficacy, optimism, and goal orientation also play crucial roles in strengthening psychological endurance. Although impulse control and empathy were less dominant, both aspects still contribute meaningfully to maintaining healthy workplace relationships and fostering a supportive work environment. This resilience is shaped by professional experience, intrinsic motivation such as a sense of responsibility, personal satisfaction, and dedication to one’s work and is further reinforced by social support and a positive organizational culture. These findings highlight that strengthening resilience is a vital psychological strategy, not only for enhancing individual endurance but also for improving work performance and employee well-being in a comprehensive manner.
Gambaran Kejenuhan Asn Saat Mengikuti Tes Cat Potensi Di Srondol Pada Bulan Ramadhan Fatimah Azzahra Putri Bachtiar; Khairani Zikrinawati; Ismi Nur Arifah
Jurnal Ilmu Psikologi dan Kesehatan | E-ISSN : 3063-1467 Vol. 2 No. 1 (2025): April - Juni
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to describe the boredom experienced by civil servants (ASN) during the CAT potential test held in Srondol during the month of Ramadan. Using a descriptive qualitative approach, data were collected through observation and interviews with nine participants. The findings revealed that most respondents experienced a high level of boredom triggered by time pressure, complex questions, technical issues, and physical fatigue due to fasting. This boredom significantly affected their concentration and cognitive performance during the test. The results highlight the importance of optimizing technical execution, psychological support, and test environment management, especially during special conditions such as the Ramadhan period.
Pendekatan Spiritual melalui Terapi Dzikir sebagai Alternatif Mengatasi Kecemasan pada Ibu PKK, Desa Galih, Kecamatan Gemuh Atika Rahmah; Farah Aulia Octaviani; Ayi Romdon Ahmad Fauji; Arini Fauzatannisa; Khairani Zikrinawati
Jurnal Imiah Pengabdian Pada Masyarakat (JIPM) Vol 3 No 1 (2025): Juli - September
Publisher : CV. ITTC INDONESIA

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Abstract

This Community Service activity was carried out to PKK women in Galih village, Gemuh District, Kendal Regency. This activity aims to minimize the anxiety felt by PKK mothers by providing assistance to psychological conditions. Through this activity, PKK mothers are trained to perform therapy with light tapping, namely the sides of the palms, the base of the eyebrows, the sides of the eyes, under the nose, chin, collarbone, under the armpits, and above the head, while focusing their thoughts on the problems they want to overcome. Interview sessions with PKK mothers were conducted to see the effects and changes after doing Dhikr Therapy. The results of this activity showed that PKK women felt calm by doing Dhikr Therapy. Thus, dhikr therapy is effectively used as an alternative to psychological and spiritual approaches in overcoming anxiety.
Co-Authors Abdul Malik Karim Amrullah Aden Paiq Muntaz Afif Abdul Aisyah Raihan Faradila Alifia Shafara Amalia Zulfa Ana Nur Khasanah Anita Nurmaida Putri Arini Fauzatannisa Arrum Amalia Arrum Amalia Atika Rahmah Aurra Amalia Dwiputri Ayi Romdon Ahmad Fauji Azizah Tri Utami Devanty Kamila Maulidiya Dewi Sulistiya Dhea Eka Vitaloka Khoirunnisa Dhea Eka Vitaloka Khoirunnisa Dimas Wahyu Pratama Eko Setyo Nugroho Elsa Sabina Putri Latifah Erfiyanti Eva Miftakhul Janah Faiqotul Ilmiyah Fajar Kamil Pasya Falikhal Isrounnastiti Farah Aulia Octaviani Fatimah Azzahra Putri Bachtiar Febby Fariska Febriani Nur Islami Fitriana Zamrotul Ulya Furqon Efendi Gaiska Meindieta Muharam Galuh Meliana Anggraeni Haqimah Shafa Salsabilla Imeldylia Rahmah Indah Nihayatur Romadhoniah Irgi M. Aqil Daeng Masiga Ismi Alvia Damayanti Ismi Nur Arifah Laila Fitri Nur Zahrani Lailati Nisrokha Lathifah Zakiyatuz Zahra Maryam Farah Nur Fadhilah Milladyah Laila Sari Mita Widya Pratama Muchammad Fariz Muhda Zahroh Vania Munif, Ahmad Mutiatun Himmatul Khoiriyah Mutiya Aziza Nabela Devinta Puspitaningrum Nabilah Auradifa Aditya Putritami Nadya Ariyani Hasanah Nuriyyatiningrum Nanda Zakiyatul A Navika Apri Alifia Neno Sri Wahyuningsih Nidzam Zahra Viandifa Nisa Hanifah Novita Sari Nur Aini Naimatu A’yun Nur Fazlin Nurul Aiyuda Putri Asmara Dirgantari Rahma Mustafida Husna Raihan Al May Sany Raihan Al May Sany Rania Rivalda Reyza Banowati Ritno Andriyanto Ritno Andriyanto Rizki Febiyanti Rizki Nur Anisa Rizki Nur Anisa Salma Fathiyya Nuha Salma Fathiyya Nuha Salsabila Hasna Kamilah Sawsan Arif Sya’bani Septiyani Dwi Anggreani Shinta Nurliana Shinta Nurliana Sibthi Alfiatuni’ma Sibthi Alfiatuni’ma Sinta Rizqiana Sinta Rizqiana Sintya Dini Wilanda Sintya Dini Wilanda Vika Safitri Rahmayuniar Vina Agustin Vina Agustin Vivi Juli Pratiwi Wanda Ardika Yasinta Ayu Dewantari Yuni Zulfiana Zahrotun Nikmah Zakiyyatul Fakiroh Zidny Nabiel Hussein Zulfa Dwi Muflikhah Zulfa Fahmi Zulfa Fahmy Zurika Estiyarika