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All Journal Edu-Ling: Journal of English Education and Linguistics English Language in Focus (ELIF) Journal of Research in Business, Economics, and Education FOSTER: Journal of English Language Teaching Sekretari & Administrasi (Serasi) International Journal of Organizational Business Excellence (IJOBEX) International Journal of English and Applied Linguistics (IJEAL) Jurnal Abdimas Ekonomi dan Bisnis Business and Entrepreneurial Review Info Abdi Cendekia Jurnal Relawan dan Pengabdian Masyarakat REDI
Fenti Sofiani
Universitas Budi Luhur
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Literasi Bencana Banjir dengan Kosakata Berbahasa Inggris dalam Pembuatan Jadwal Pelajaran untuk Siswa-Siswi Sekolah Dasar Sofiani, Fenti; Raharjo, Didik Hariyadi; Utari, Dyah Retno
Info Abdi Cendekia Vol. 6 No. 2: Desember 2023
Publisher : Lembaga Penelitian Universitas YARSI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33476/iac.v6i2.130

Abstract

Provinsi DKI Jakarta merupakan Ibu Kota Republik Indonesia yang memiliki permasalahan kebencanaan yang kompleks. Dengan luas 661,52 km2, 40% atau 24.000 hektar merupakan dataran rendah dengan ketinggian rata-rata di bawah permukaan air laut. Oleh karena itu, hampir setengah wilayah DKI Jakarta dapat dikatakan rentan akan bencana banjir. Sayangnya, sebagian besar masyarakat DKI Jakarta belum sepenuhnya teredukasi tentang bahaya banjir terutama anak-anak usia Sekolah Dasar. Salah satu upaya mitigasi bencana yang dapat dilakukan adalah dengan meningkatkan daya literasi kebencanaan kepada anak-anak usia Sekolah Dasar. Di sisi lain, anak-anak pada masa usia sekolah dasar memiliki banyak waktu dan kesempatan untuk menuangkan kreatifitas sejak usia dini. Salah satu hard skill yang diperlukan anak-anak di era milenial adalah penguasaan akan teknologi informasi, yang dapat dimulai dari pengoperasian komputer pribadi (personal computer). Untuk memacu kreatifitas dan menumbuhkan antusiasme terhadap penggunaan teknologi informasi, maka diperlukan suatu kegiatan pengenalan teknologi komputer sejak dini dengan muatan yang menarik minat anak-anak usia sekolah dasar. Atas dasar kondisi itu, maka diusulkan suatu kegiatan Pengabdian Kepada Masyarakat (PPM) yang berjudul “Literasi Bencana Banjir dengan Kosakata Berbahasa Inggris dalam Pembuatan Jadwal Pelajaran bagi Siswa-siswi Sekolah Dasar” yang dilaksanakan oleh Dosen dan mahasiswa Universitas Budi Luhur. Hasil dari kegiatan PPM ini anak-anak mengenal dan mengasah kemampuan bahasa Inggris terutama dalam literasi bencana banjir, dan manfaat komputer terutama aplikasi Microsoft Word, untuk memenuhi kebutuhan mereka sebagai siswa-siswi sekolah dasar, dengan kreatifitas yang disalurkan dalam membuat jadwal pelajaran sekolah.
Determinants of Employee Attitudes and Behavior To Use Employee Self-Service App Arafa , Aninda Zakia; Dwi Lestari, Setyani; Sofiani, Fenti; Sugiarto, Dadet
Business and Entrepreneurial Review Vol. 24 No. 1 (2024): April
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v24i1.19875

Abstract

This study explores the influence of perceived usefulness, perceived ease of use, perceived organizational support, and management pressure on attitudes and behavioral intentions to use Metrodata's Employee Self-Service (ESS). In today's digital workplace, technology adoption is critical to improving productivity and efficiency. This study aims to understand how these four factors influence employee attitudes and behaviors in the context of Metrodata Mobile ESS. This study involved 200 employees of PT Metrodata Electronics, Tbk. This study uses the Modified Technology Acceptance Model (TAM) which has been modified to assess the impact of Perceived Usefulness, Perceived Ease of Use, Perceived Organizational Support, and Management Pressure on employee attitudes and intentions to use the Metrodata ESS Mobile application. The results showed that each variable that is Perceived Usefulness, perceived ease of use, perceived organizational support, and management pressure has a positive and significant influence on Attitude and Behavioral Intention to Use. The findings of this study provide valuable insight into the factors that encourage or hinder the adoption of Metrodata Mobile ESS within the company PT Metrodata Electronics Tbk. Understanding these influences is critical to designing effective strategies in promoting technology adoption and increasing its use in the workplace, ultimately contributing to improved efficiency, productivity, and company performance.
Pelatihan Service Excellence dan Business English Correspondence Bagi Staf Yayasan Kanker Anak Indonesia Hariyani, Reni; Sofiani, Fenti; Raharjo, Didik Hariyadi; Prasetio, Tio
Jurnal Abdimas Ekonomi dan Bisnis Vol. 4 No. 2 (2024): Jurnal Abdimas Ekonomi dan Bisnis
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/abdiekbis.v4i2.3593

Abstract

The importance providing service from the heart to stakeholders noble organization or company needs to do. One of them is service excellence provided to cancer patients, especially children. Apart from that, to collaborate with external parties, Yayasan Kanker Anak Indonesia (YKAI) requires English business correspondence with members of Childhood Cancer International. This training aims to improve service excellence skills for YKAI staff and increase understanding business correspondence in English for YKAI staff. The problem for community service partners is a lack of understanding excellent service and a lack of understanding business correspondence in English. Because the educational backgrounds the staff are different. The training method delivered using the lecture method as well discussion question and answer of delivering material online via the zoom meeting application as the evaluation measurement method implementation the abdimas by providing questionnaire with Google form to the abdimas participants including pre-test and post-test.  The results implementing community service activities are reviewed from three indicators, indicator ability to implement service excellence YKAI staff increased by 35%, the indicator knowledge regarding business correspondence in English has increased by 60%, and the indicator ability to write business correspondence in English has increased by 75%. This training activity very beneficial for partners of compassion and humanity towards others.
Assessing the Effectiveness of Google Forms and Microsoft Forms in English Language Evaluation Prasetya, Rizky Eka; Sofiani , Fenti
International Journal of English and Applied Linguistics (IJEAL) Vol. 4 No. 3 (2024): Volume 4 Nomor 3 Desember 2024
Publisher : ITScience (Information Technology and Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/ijeal.v4i3.5125

Abstract

Using digital tools such as Google Forms and Microsoft Forms has transformed the landscape of English language assessment, offering features like instant feedback, multimedia integration, and automated grading. However, despite their widespread adoption, limited research has systematically compared their effectiveness across critical dimensions, including usability, engagement, and feedback quality, as well as their suitability for assessing specific language skills—reading, writing, listening, and speaking. This study aimed to fill this gap by evaluating the strengths and limitations of these platforms through a mixed-methods approach. Quantitative data were collected from surveys involving 100 students and 15 educators, while qualitative insights were derived from semi-structured interviews and thematic analysis. Statistical analyses were used to assess platform-specific performance, including paired t-tests and ANOVA. The results revealed significant differences in skill-specific effectiveness: Google Forms was better suited for reading assessments (p = 0.014) due to its simplicity and ease of use, while Microsoft Forms excelled in writing (p = 0.001) and speaking (p = 0.047) tasks, owing to its advanced features like branching logic and multimedia capabilities. Both platforms were equally effective for listening assessments, reflecting their shared strengths in multimedia support. Regarding usability, Google Forms was favoured for its mobile-friendly design, whereas Microsoft Forms offered superior customization but presented a steeper learning curve. Engagement levels were comparable, with multimedia integration and instant feedback highlighted as key motivators. Feedback quality was effective on both platforms but required further refinement for open-ended tasks. This study concluded that educators should align platform selection with the specific assessment objectives, using Google Forms for receptive skills like reading and listening and Microsoft Forms for productive tasks like writing and speaking. These findings provide practical recommendations for leveraging digital tools to enhance language assessment practices.
Designing and Implementing an Effective Moodle Learning Management System (LMS) to Meet the Needs of Language Teaching and Learning Prasetya, Rizky Eka; Fenti Sofiani
Edu-Ling: Journal of English Education and Linguistics Vol. 8 No. 1 (2024): December
Publisher : English Education Study Program Faculty of Teacher Training and Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/edu-ling.v8i1.3592

Abstract

The objectives of this research was to investigate the challenges encountered in designing and implementing a Moodle LMS for language teaching and learning and explore potential solutions to overcome them. This research was a mixed-methods approach. The sample of this research involved 225 participants: language teachers, learners, and IT support staff. The data were gathered by using two main methods: surveys and focus group discussions, and were analysed by process combined descriptive statistics, t-tests or ANOVA, correlation analysis, and thematic analysis. The findings showed that language teachers require a user-friendly, flexible, and customizable Moodle LMS with access to various multimedia materials and interactive activities. Learner’s value a Moodle LMS that was easy to navigate, with clear instructions and user-friendly interfaces. Technical support and training were also necessary for language teachers to effectively utilize Moodle LMS. The study concluded in conclusion, designing and implementing an effective Moodle LMS meets the specific needs of language teaching and learning required careful consideration of various factors, including the needs of language teachers and learners and technical and pedagogical aspects.
Pemanfaatan Aplikasi Google Spreadsheet Dalam Pengelolaan Surat Masuk di Kementerian ATR/BPN Safrina, Kayla; Sofiani, Fenti
Jurnal Serasi Vol 22, No 2 (2024)
Publisher : Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/js.v22i2.3593

Abstract

Penggunaan Teknologi Informasi dan Komunikasi (TIK) telah mendorong berbagai instansi pemerintahan, termasuk Kementerian Agraria dan Tata Ruang/Badan Pertanahan Nasional (ATR/BPN), untuk memanfaatkan aplikasi Google Spreadsheet sebagai solusi digital dalam pengelolaan surat masuk. Penelitian ini bertujuan untuk mengetahui pemanfaatan aplikasi Google Spreadsheet di lingkungan Kementerian ATR/BPN, khususnya dalam mendukung tugas sekretaris mengelola surat masuk. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan pendekatan studi kasus melalui pengamatan dan partisipasi langsung penulis 1 dari bulan Februari sampai Juni 2024. Data diperoleh melalui wawancara mendalam dengan sekretaris di Biro Hukum Kementerian serta mempelajari dokumen terkait dan menggunakan langsung aplikasi Google Spreadsheet dalam pengelolaan surat. Hasil penelitian menunjukkan bahwa aplikasi Google Spreadsheet dapat dimanfaatkan sekretaris dalam pengelolaan surat masuk, dengan kemudahan dan berbasis web sehingga dapat diakses setiap saat melalui jaringan internet. Dari hasil penelitian ini dapat disimpulkan bahwa aplikasi Google Spreadsheet dapat dimanfaatkan dalam pengelolaan surat masuk di Kementerian ATR/BPN seperti pencatatan surat masuk (input), pencarian surat masuk dan pencetakan laporan surat masuk. Saran yang dapat disampaikan terkait hasil penelitian ini adalah keseragaman dalam pemanfaatan aplikasi Google Spreadsheet dalam pengelolaan surat masuk, karena di beberapa unit masih ada yang dilakukan secara manual. Hak akses aplikasi untuk berbagi file perlu diperhatikan, demi terjaganya keamanan rahasia dokumen.Kata-kata Kunci: Google Spreadsheet; pengelolaan; surat masuk; Kementerian ATR/BPN; Sekretaris
Pelatihan Pengelolaan Profesional Etiket bagi Karyawan Rumah Makan Guna Meningkatkan Efisiensi dan Efektivitas Layanan Didik Hariyadi Raharjo; Fenti Sofiani; Wiwin Windihastuty; Reni Hariyani
Jurnal Relawan dan Pengabdian Masyarakat REDI Vol. 1 No. 4 (2024): Mei
Publisher : Yayasan REDI Tiga Monas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69773/pcd1zp34

Abstract

Salmontei & Station Coffee restaurant is a restaurant with an old Japanese theme which aims to create a comfortable place to eat and rest for visitors. This restaurant is located on Jl. K.H. Syafi'i Hadzami 8B, North Kebayoran Lama, South Jakarta. Currently, Salmontei Restaurant & Station Coffee is committed to developing its business and also providing the best service for all customers. However, this restaurant has various problems faced, including: a lack of understanding of professional etiquette in serving restaurant customers. For this reason, this training is aimed at: increasing self-confidence and ability to manage service quality for all Salmontei Restaurant & Station Coffee employees. This PKM activity will be carried out face to face on Monday, November 28 2022, at the Salmontei & Station Coffee restaurant starting at 09.00-11.00 WIB. This PKM activity is carried out using 3 methods including: lectures to deliver the material; discussion, role play, and giving questionnaires. The results of this activity show that the participants can increase their understanding and mastery of professional etiquette which will also increase their understanding of their abilities in serving guests at the Salmontei & Station Coffee restaurant.
English Lecturers’ Perceptions on the Transition to Outcome-Based Education in Indonesia: Challenges and Adaptation Prasetya, Rizky; Sofiani, Fenti
FOSTER: Journal of English Language Teaching Vol. 6 No. 3 (2025): FOSTER JELT
Publisher : Faculty of Education and Teacher Training of UIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/foster-jelt.v6i3.249

Abstract

This study explores English lecturers’ perceptions of Outcome-Based Education (OBE), the challenges they face in its implementation, and the strategies they adopt to adapt their teaching practices. To investigate this issue, the study employed a mixed-methods approach, combining quantitative survey data from 78 English lecturers with qualitative insights from 15 semi-structured interviews. Thematic analysis of interviews provided in-depth perspectives on faculty struggles, adaptation mechanisms, and the role of institutional support. Findings indicate that while some lecturers appreciate the clarity and structure OBE brings to curriculum design, many report increased workloads, reduced teaching flexibility, and difficulties in applying rigid assessment rubrics to evaluate complex skills like critical thinking and literary analysis. However, lecturers who received targeted training and institutional backing expressed greater ease in aligning their teaching with OBE requirements. This research adds to existing studies on OBE by focusing on the perspectives of English lecturers, who are often overlooked in OBE discussions. It highlights the mismatch between standardized education reforms and the interpretive nature of English teaching. The findings suggest that policymakers and curriculum designers should avoid a one-size-fits-all approach and instead create OBE models that suit the needs of different disciplines.
Pelatihan Peningkatan Kualitas Pelayanan Bagi Karyawan Rumah Makan Salmontei & Station Coffee Jakarta Selatan Reni Hariyani; Sofiani, Fenti; Prasetio, Tio; Raharjo, Didik Hariyadi
Jurnal Abdimas Ekonomi dan Bisnis Vol. 5 No. 1 (2025): Jurnal Abdimas Ekonomi dan Bisnis
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/abdiekbis.v5i1.8222

Abstract

Pertumbuhan bisnis kuliner berkembang dengan sangat pesat. Persaingan antar rumah makan semakin meningkat. Pemberian pelayanan yang berkualitas menjadi prioritas bagi setiap entitas. Kepuasan pelanggan menjadi tujuan dari setiap layanan yang diberikan. Salah satunya berasal dari Karyawan Rumah Makan Salmontei & Station Coffee Jakarta Selatan. Pelatihan ini bertujuan yaitu untuk meningkatkan kemampuan kualitas pelayanan bagi Karyawan Rumah Makan Salmontei & Station Coffee Jakarta Selatan. Permasalahan bagi mitra abdimas yaitu kurangnya pemahaman mengenai kualitas pelayanan kepada pelanggan rumah makan. Karena latar belakang pendidikan dari karyawan yang berbeda-beda. Metode pelatihan abdimas disampaikan dengan metode ceramah (terdapat role play) serta diskusi dan tanya jawab serta metode pengukuran evaluasi dari pelaksanaan abdimas dengan memberikan kuesioner dalam bentuk google form kepada peserta abdimas meliputi pre test dan post test. Hasil pelaksanaan kegiatan abdimas ditinjau dari lima aspek kualitas pelayanan yaitu aspek tangible (bukti fisik) mengalami peningkatan sebesar 40%, aspek reliability (keandalan) mengalami peningkatan sebesar 60%, aspek responsiveness (daya tanggap) mengalami peningkatan sebesar 60%, aspek assurance (jaminan) mengalami peningkatan sebesar 60%, dan aspek emphaty (empati) mengalami peningkatan sebesar 65%. Kegiatan pelatihan ini sangat memberikan manfaat bagi mitra dalam meningkatkan kualitas pelayanan untuk tercapai kepuasan pelanggan.
Co-Authors Alnisa Min Fadlillah Aninda Zakia Arafa Anis setiyanti Arafa , Aninda Zakia Didik Hariyadi Raharjo Didik Hariyadi Raharjo Dwi Lestari, Setyani Dyah Retno Utari Dyah Retno Utari Dyah Retno Utari, Dyah Retno Hariyani, Reni Hariyani, Reni Prasetio, Tio Prasetya, Rizky Eka Reni Hariyani Reni Hariyani Retnoningrum, Eny Risfa Dewi Safrina, Kayla SATRIYAS ILYAS Setyani Dwi Lestari Sugiarto, Dadet Wiwin Windihastuty