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All Journal Transformasi Publisia: Jurnal Ilmu Administrasi Publik Jurnal Ilmiah Administrasi Publik (JI@P) Solidaritas Populika JURNAL PENGABDIAN PENDIDIKAN MASYARAKAT (JPPM) Eksekusi: Jurnal Ilmu Hukum dan Administrasi Negara International Journal of Sustainable Applied Sciences (IJSAS)
Damayanti Suhita
Unknown Affiliation
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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EFEKTIVITAS REFORMASI BIROKRASI BERDASARKAN PERWALI NOMOR 39 TAHUN 2023 DI BAGIAN ORGANISASI SEKRETARIAT DAERAH KOTA SURAKARTA Winagil, Nia; Suhita, Damayanti; Kusumawijayanto, Purbayakti
Solidaritas Vol 9 No 1 (2025): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

Bureaucratic reform aims to create effective, efficient, and accountable governance. The Surakarta City Government issued Mayor Regulation (Perwali) No. 39 of 2023 to accelerate the implementation of bureaucratic reform at the regional level. However, its implementation still faces challenges, such as lack of coordination between agencies, civil servants’ (ASN) adaptation to new policies, and the effectiveness of evaluation and monitoring mechanisms. If not addressed, these obstacles may hinder the achievement of bureaucratic reform objectives and reduce the quality of public services. Therefore, this study is necessary to evaluate the effectiveness of policy implementation. This study employs a qualitative method with a descriptive approach. Data were collected through direct observation, interviews with ASN in the Organization Division of the Regional Secretariat of Surakarta City, and analysis of policy documents and bureaucratic reform evaluation reports. The effectiveness of this regulation was assessed based on four effectiveness indicators from Tangkilisan (2005): target achievement, adaptability, job satisfaction, and responsibility. The findings indicate that the implementation of Mayor Regulation No. 39 of 2023 has improved bureaucratic reform effectiveness, particularly in achieving reform targets and enhancing digitalization through the Electronic-Based Government System (SPBE). Civil servants have shown a good level of adaptation to policy changes, and a more structured work system has contributed to increased job satisfaction. However, challenges remain in inter-agency coordination and workload management, which hinder the optimization of bureaucratic reform policies. Based on these findings, this study recommends strengthening inter-agency coordination, optimizing data-driven monitoring and evaluation systems, enhancing civil servant competencies in information technology, and reinforcing the BerAKHLAK work culture through an improved reward and punishment system to ensure more effective and sustainable bureaucratic reform. Keywords: Bureaucratic Reform, Effectiveness
PENGARUH BUDAYA ORGANISASI DAN KEMAMPUAN PEGAWAI TERHADAP KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS POLOKARTO Arum Ratnaningsih, Kharisma; Tri Haryanto, Aris; Suhita, Damayanti
JI@P Vol 13 No 1 (2024): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v13i1.10309

Abstract

This study aims to determine the effect of Organizational Culture and Employee Ability on the Quality of Health Services at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. The type of research conducted is causal associative research with a quantitative approach. The population in this study were all people who received services from the Polokarto Health Center, Polokarto District, Sukoharjo Regency. Sampling using Incidental Sampling technique. The basis for this sampling uses the Lemeshow formula with a sample size of 96. The data collection methods used in the study were observation, lift/questionnaire, and documentation. The data analysis technique used is descriptive statistics, validity test, reliability test, classical assumption test, multiple linear regression analysis, and hypothesis testing. The results concluded that Organizational Culture has a moderate effect on Health Service Quality and Employee Ability has a strong effect on Health Service Quality at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. Organizational Culture and Employee Ability also have a positive and significant effect on the Quality of Health Services at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. This is evidenced by the Fcount value of 65.574. When compared with the Ftable value of 3.083, then Fcount> Ftable. Meanwhile, the result of the coefficient of determination analysis is 0.570. This shows that 57% of the Service Quality variable can be explained by the Organizational Culture and Employee Ability variables.
PENGELOLAAN RETRIBUSI PASAR DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH KOTA SURAKARTA TAHUN ANGGARAN 2018-2022 Putri, Tara Yuniar; Suhita, Damayanti; Winduro, Wirid
JI@P Vol 13 No 1 (2024): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v13i1.10310

Abstract

This research aims to describe the management of Surakarta City market retribution in increasing Surakarta City's Regional Original Revenue (PAD) for the 2018-2022 fiscal year. The method used in this research is a descriptive method using a qualitative approach with several sources of informants from the Surakarta City Trade Office, the Head of the Surakarta City Market and several market traders in Surakarta City. Data collection techniques using observation, interview, and documentation methods. Data analysis techniques used are data collection, data condensation, data presentation, and verification/conclusion drawing. The result of the research concludes that the management of market levy in increasing Local Revenue of Surakarta City is good, it is seen from some dimensions of indicators developed by George R Terry (1958) in Sukana (2011:10). From the Planning aspect, the management of market levy in Surakarta City is good, it can be seen from the existence of clear objectives, structured management steps and appropriate retribution revenue targets. From the Organizing aspect, it is also good, proven by the existence of appropriate division of labor, as well as the cooperation between several parties. From the aspect of Actuating, the management of market retribution in Surakarta City is good, this is seen from the existence of clear implementation methods and structured work processes. From the Controlling aspect, it is good, it is proven by the supervision on the work implementation process, the evaluation and problem solving conducted by the agency directly. However, there are several things that must be considered by the Trade Office related to the method of payment of market retribution, and the target of market retribution revenue. Keywords: Management, Local Revenue, Market Retribution.
Co-Authors Abdul Aziz Hanafi Aji Muhammad Nur Al Afif Al Hafidz, Rois Aris Tri Haryanto Arum Ratnaningsih, Kharisma Ayu Kusumawati, Yusna Azhari, Shafira Intan Destania Putri Irawan Deva, Adinda Fabyanti, Enjel Gansar Farco Siswiyanto Raharjo Febriyitno, Febriyitno Iva Purwasih Ivana Yandika Almira Joko Pramono Joko Pramono Joko Suranto Kusumawijayanto, Purbayakti Lestari, Aprillia Audry Liliek Winarni Mahastu, Yuan Isha Nagari, Novia Ratna Nugraheni, Jacika Oktaviani, Luffi Pambudi, Anggit Pramesti, Nasya Gita Prasetiawan, Nanda Putri Utami, Novi Carlina Putri, Tara Yuniar Putri, Vika Rianggi Rahayu, Vina Dwi Rayja Yanda Destyantara Roesmilia, Lola Febi Rosita Dewi Saputra, Prasetyo Okmana Sholekhah, Tasya Alvianita Siswanta, Siswanta Sri Riris Sugiyarti Tri Haryanto, Aris Wari, Ambar Nur Hendras Widyaningrum, Tahlia Aninda Yulia Winagil, Nia Winarti WINARTI WINARTI Winarti Winarti Winduro, Wirid Wirawan, Riska Wirid Winduro Yudhanto, Bayu Tri Yudistira, Febri Yulfa, Shelfiyana