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All Journal Technomedia Journal Jurnal Nasional Komputasi dan Teknologi Informasi Aptisi Transactions on Management CICES (Cyberpreneurship Innovative and Creative Exact and Social Science) Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics ADI Bisnis Digital Interdisiplin (ABDI Jurnal) JINAV: Journal of Information and Visualization IAIC Transactions on Sustainable Digital Innovation (ITSDI) Jurnal Manajemen Retail Indonesia (JMARI) International Journal for Applied Information Management Startupreneur Business Digital (SABDA Journal)
Rakhmansyah, Mohamad
Universitas Raharja
Aerospace Engineering Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Neuroscience Social Sciences Transportation

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Analisis SWOT Dalam Rangka Meningkatkan Skema Pelayanan Click, Call, Counter (3C) Pada Seksi Operasional I Kantor Layanan Informasi dan Pengaduan Direktorat Jenderal Pajak (Kring Pajak) Wijayanti, Fitri Dwi; Mulyati, Mulyati; Rakhmansyah, Mohamad; Fitrianto, Taufiq Nur
Jurnal Manajemen Retail Indonesia (JMARI) Vol. 4 No. 2 (2023): Jurnal Manajemen Retail Indonesia (JMARI)
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/jmari.v4i2.2959

Abstract

Kantor Layanan Informasi dan Pengaduan Direktorat Jenderal Pajak (KLIP DJP) ialah Unit Pelaksana Teknis (UPT) yang menjalankan layanan contact center Kring Pajak. Kring Pajak bertugas memberikan layanan informasi serta layanan pengaduan yang bertujuan memenuhi kebutuhan Wajib Pajak yang dapat diakses melalui media telepon atau sosial media. Oleh karena itu, Kring Pajak akan menjadi salah satu tonggak penting kemudahan aksesbilitas untuk mendukung perubahan proses bisnis DJP yang akan memberikan pelayanan kepada Wajib Pajak berbasis teknologi atau 3C (Click, Call, Counter). Karya Ilmiah ini disusun dengan tujuan guna menganalisis dan menentukan strategi pemasaran yang dilakukan oleh Kring Pajak dalam rangka meningkatkan skema pelayanan Click, Call dan Counter (3C) tersebut. Metode riset yang dipakai yaitu analisis SWOT dengan metode analisis deskriptif dengan menggunakan pendekatan kualitatif. Untuk mengetahui aspek internal dan eksternal yang mempengaruhi strategi pemasaran pada Kring Pajak, maka akan dilakukan teknik pengumpulan data dengan melakukan wawancara dan observasi langsung pada Supervisor (SPV) Kring Pajak, serta akan dilakukan survei kepada petugas (agent) Kring Pajak. Selain itu, data sekunder akan diperoleh dari studi pustaka berupa buku, jurnal ilmiah, koran elektronik, dan dokumen lainnya yang berkaitan dengan riset yang akan dilaksanakan. Berdasarkan data yang telah didapatkan, penulis memakai analisis SWOT untuk mengerti faktor yang berperan sebagai kekuatan, kelemahan, peluang, serta ancaman pada layanan Kring Pajak. Dari hasil analisa IFE dan EFE dapat diketahui bahwa strategi yang dapat digunakan Kring Pajak adalah strategi ST yaitu mengoptimalkan kekuatan untuk menghindari ancaman.
Leveraging IPFS to Build Secure and Decentralized Websites in the Web 3.0 Era Maulana, Imam Ryan; Rahardja, Untung; Azizah, Nur; Rakhmansyah, Mohamad; Komara, Maulana Arif
IAIC Transactions on Sustainable Digital Innovation (ITSDI) Vol 7 No 1 (2025): October
Publisher : Pandawan Sejahtera Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/itsdi.v7i1.700

Abstract

In recent years, Web 3.0 has gained significant attention due to its potential to create a more secure and decentralized internet. The background of this research lies in the growing demand for data privacy and security, which traditional Web 2.0 platforms fail to provide.The objective of this study is to explore how IPFS (InterPlanetary File System) can be leveraged to build decentralized websites that prioritize security and user privacy in the Web 3.0 ecosystem. The method involves a qualitative approach, including a case study where IPFS is utilized to develop a decentralized website, followed by a series of performance and security tests. The performance tests revealed that IPFS-based websites achieved a 99.2% uptime compared to 96.5% in traditional websites, and reduced server failure rates by approximately 35%. These quantitative results confirm that IPFS provides higher resilience against data breaches and server failures while reducing reliance on single points of failure. The conclusion drawn from this research indicates that IPFS is a promising technology for developing secure, decentralized websites in the Web 3.0 era, offering an enhanced user experience with improved privacy, data security, and scalability. The findings suggest that adopting IPFS for web development could pave the way for the next generation of decentralized applications, contributing to the ongoing transformation of the internet.
Small and Medium Enterprises (SMEs) with SWOT Analysis Method Rakhmansyah, Mohamad; Wahyuningsih, Tri; Srenggini, Abdullah Dwi; Gunawan, I Ketut
International Journal for Applied Information Management Vol. 2 No. 3 (2022): Regular Issue: September 2022
Publisher : Bright Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/ijaim.v2i3.37

Abstract

This study aims to determine the strengths, weaknesses, opportunities and threats to SMEs in utilizing social media as a marketing tool and to find out the most effective marketing strategies to run in order to increase sales. The method used is SWOT analysis, and in data processing using excel. In collecting data using a questionnaire method distributed in the January 2021 period with a total of 226 respondents. The results obtained by SMEs in utilizing social media as marketing are in quadrant I, which means that the strategy used is a growth strategy, namely the SO strategy which is a strategy that uses strengths to take advantage of opportunities that exist in SMEs. Its implementation is to increase the intensity of promotions, maintain product and service quality, maintain and increase customer trust, be communicative to customers.
Co-Authors Abdul Rahman, Abdul Wahab Abudaqa, Anas Adam Faturahman Alfiah Khoirunisa Andwiyan, Denny Anjani, Sheila Aulia Davies, Mary Dlamini, Sipho Eduard Hotman Purba Fitrianto, Taufiq Nur Gulo, Nitema Hermawan, Pandu I Ketut Gunawan Ikraman, Ikraman Ira Geraldina Komara, Maulana Arif Maulana, Imam Ryan Miftah, Mohammad Mulyati Mulyati Ninda Lutfiani Nuke Puji Lestari Santoso Nur Azizah Po Abas Sunarya Riskhandini, Dinda Putri Sari, Meri Mayang Shepard, Anjani Srenggini, Abdullah Dwi Sunarjo, Richard Andre Supriyanti, Dedeh Susanto, Sugeng Tri Wahyuningsih Untung Rahardja Widiyatmoko, Tri Wijaya, Surta Wijayanti, Fitri Dwi