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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) JURNAL SISTEM INFORMASI BISNIS Jupiter Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Edukasi dan Penelitian Informatika (JEPIN) Proceeding SENDI_U Jurnal Terapan Abdimas Jurnal Pilar Nusa Mandiri JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI IJISTECH (International Journal Of Information System & Technology) YUME : Journal of Management Jurnal Abdi Insani IJISTECH Jurnal INFOTEL Jurnal Informatika: Jurnal Pengembangan IT Peksos: Jurnal Ilmiah Pekerjaan Sosial Seminar Nasional Riset dan Teknologi (SEMNAS RISTEK)
Didi Supriyadi
Institut Teknologi Telkom Purwokerto
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Analisis Tingkat Kematangan Manajemen Layanan Teknologi Informasi Menggunakan Framework (ITIL) V3 Cahya Indah Safitri; Didi Supriyadi; Sarah Astiti
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 1 (2021): JUPITER Vol. 13 No. 1 April 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

bstrakLayanan Teknologi Informasi (TI) merupakan salah satu fasilitas yang diberikan oleh suatu perusahaan atau instansi. Layanan Teknologi Informasi juga diberikan kepada pegawai sebagai pengguna (user) di Pengadilan Negeri Purbalingga. Dengan adanya layanan Teknologi Informasi diharapkan mampu membantu user dalam pekerjaannya. Berdasarkan hasil kuesioner tingkat kepuasan pegawai terhadap layanan teknologi informasi, kepuasan pengguna terhadap layanan Teknologi Informasi di Pengadilan Negeri Purbalingga berada diangka 3.31 dengan skala 1-5. Kondisi ini masih dinilai belum optimal untuk memenuhi layanan TI di Pengadilan Negeri Purbalingga sehingga perlu dilakukan pengukuran untuk mencapai target yang diinginkan yaitu 4. Dengan adanya permasalahan tersebut peneliti mengukur maturitas terhadap sistem untuk mengetahui tingkat kematangan saat ini. Metode yang digunakan dalam penelitian ini adalah framework Information Technology Infrastructure Library (ITIL) V3. ITIL dipilih karena telah digunakan secara terus-menerus untuk mengukur sebuah manajemen layanan teknologi informasi dan dapat mengembangkan, meningkatkan serta memperbaiki kualitas menajemen layanan teknologi informasi.. Tujuan dari penelitian ini adalah memberikan rekomendasi kepada bagian Perencanaan,Teknologi Informasi, dan Pelaporan (PTIP) yang secara langsung mengelola layanan TI yang ada pada Pengadilan Negeri Purbalingga. Rekomendasi ini diberikan bertujuan agar dapat meningkatkan nilai kematangan dan memperbaiki menejemen layanan teknologi informasi yang di kelola oleh PTIP.Kata kunci— Manajemen Layanan Teknologi Informasi, ITIL V3, Maturitas. AbstractInformation Technology (IT) service is one of the facilities provided by a company or agency. Information Technology services are also provided to employees as users at the Purbalingga District Court. With the existence of Information Technology services, it is expected to be able to help users in their work. Based on the results of the questionnaire on the level of employee satisfaction with information technology services, user satisfaction with Information Technology services at the Purbalingga District Court is 3.31 on a scale of 1-5. This condition is still considered not optimal to fulfill IT services at the Purbalingga District Court so that measurements need to be taken to achieve the desired target, namely 4. With this problem, researchers measure the maturity of the system to determine the current maturity level. The method used in this research is the Information Technology Infrastructure Library (ITIL) V3 framework. ITIL was chosen because it has been used continuously to measure an information technology service management and can develop, improve and improve the quality of information technology service management. The purpose of this study is to provide recommendations to the Planning, Information Technology, and Reporting (PTIP) section. directly managing the existing IT services at the Purbalingga District Court. This recommendation is given in order to increase the value of maturity and improve the management of information technology services managed by PTIP. Keywords— Information Technology Service Management, ITIL V3, Maturity.
Analisis Tingkat Kematangan Tata Kelola Teknologi Informasi Menggunakan Kerangka Kerja COBIT5 Deri Haryanto; Didi Supriyadi; Yudha Saintika
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 2 (2021): JUPITER Edisi Oktober 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/3364.jupiter.2021.10

Abstract

Kesuksesan tata kelola sebuah organisasi merujuk pada sejauh mana tingkat kematangan tata kelola TI dilakukan. Penyelenggaraaan Pemerintah dalam meningkatkan pelayanan publik (public service) memerlukan tata kelola yang baik (Good Governance). Implementasi Good Governance akan menjamin transparansi, efisiensi, dan efektifitas penyelenggaraan pemerintah. Dinas Komunikasi dan Informatika Kabupaten Banyumas merupakan institusi pemerintahan yang saat ini berupaya untuk mewujudkan smartcity Banyumas. Saat ini Dinas Komunikasi dan informatika Banyumas masih mengalami beberapa kendala pada pelaksanan Tata kelola TI antara lain: Penerapan teknologi Big Data, Internet Of Things, maupun Artificial intelligence, serta belum adanya kebijakan yang mengatur mengenai kolaborasi dan transparansi data. Hal ini menjadi kendala dalam upaya mewujudkan smart city serta membutuhkan strategi dalam pemanfaatan TIK untuk mengatasi kendala-kendala tersebut. Untuk dapat mengatasi kendala – kendala tersebut perlu diketahui terlebih dahulu kondisi kematangan pemanfaatan teknologi informasi saat ini (as is). Penelitian ini menggunakan framework COBIT5 (Control Objectives for Information and Related Technology) yaitu untuk mengukur tingkat kematangan tata kelola teknologi infromasi Dinas Komunikasi dan Informatika Kabupaten Banyumas. Sub Domain yang digunakan pada penlitian ini adalah EDM01, EDM05, APO01, APO02, APO03, APO04, DSS01, DSS02, dan MEA01. Hasil analisis tingkat kematatangan secara keseluruhan berada pada level 4 (Predictable proccess) dengan target pengelolaan TI berada pada level 5 (optimizing).
Enterprise Architecture Desa Menggunakan Framework TOGAF ADM Sekar Aninditya Sugi Ananda; S. Thya Safitri; Didi Supriyadi
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 2 (2021): JUPITER Edisi Oktober 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/3473.jupiter.2021.10

Abstract

Sudagaran Village is one of the villages that has implemented Information Technology (IT) to support business processes and village government operations. One of the business processes that utilize IT is a letter request service, using the SMARD application. However, in the business process for the letter application, the community must come to the Village Hall to collect the required documents and fill out the letter application form. This process is considered less effective. So that the village government expects the planning and development of a better and more effective information system, which can be accessed by the community starting from collecting files, filling out forms to receiving/downloading letters without having to go to the Village Hall. An enterprise architecture is needed for the design of the Sudagaran Village information system, which is focused on the business processes of 5 types of mail services, namely Letter of Introduction, Certificate of Population Move, Cover Letter of SKCK, Certificate of Underprivileged, and Business Certificate using TOGAF ADM. This study uses 6 stages of TOGAF ADM, namely the Preliminary Phase to Phase E – Opportunities & Solutions because it focuses on planning. This study resulted in an EA document containing business artifacts, data, applications, and technology made using Sparx, which can be used as a guide for Sudagaran Village to support the smart village concept in Banyumas Regency.
Komparasi Metode Machine Learning dan Deep Learning untuk Deteksi Emosi pada Text di Sosial Media Rona Nisa Sofia Amriza; Didi Supriyadi
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 2 (2021): JUPITER Edisi Oktober 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/3603.jupiter.2021.10

Abstract

Emotion Detection is the process of human emotions recognition, it extracting emotions such as happy, sad, and angry, which are obtained from human natural language. Linguistic Style has a wide range, emotional representations occur to millions of people and makes it difficult to infer a person's emotion in a concrete way. Multilabel datasets are also a challenge to deal in emotion detection. Therefore, an in-depth study of the appropriate method for emotional detection is needed. This study performs a comparative analysis between machine learning methods and deep learning methods. The machine learning methods used are Naïve Bayes, Random Forest, SVM, Gradient Boosting and Logistic Regression. The deep learning methods used in this study include LSTM, CNN, MLP, GRU and RNN. This research discovered that Deep learning has a better performance than machine learning, it seen from the accuracy values ​​of LSTM, CNN, MLP, GRU and RNN which exceed the accuracy values ​​of Naïve Bayes, SVM, Logistic Regression, Gradient Boosting and Random Forest.
Co-Authors 12.5202.0161 Daniel Yeri Kristiyanto Agustinus Eko Susetyo Ana Fitrotun Nisa Andika Elok Amalia Annis Deshinta Ayuningtyas, Annis Deshinta Ardelia Mahardika Aulia, Avina Ulfa Aulia, Avina Ulfa Cahya Indah Safitri Citra Wiguna Dadan Nur Ramadan Dafid Slamet Setiana Deri Haryanto Dila Nurlaila Dwi Mustika Kusumawardani, Dwi Mustika Eko Adi Sarwoko Fajarudin, Muhamad Febriani, Atik Finaliamartha, Dian Indrarini Dyah Irawati Ipam Fuaddina Adam Jerry Lasama Khairun Nisa Meiah Ngafidin Kusumaningrum, Betty Kusworo Adi Maliki, Budi Ilham Masriyadi, Masriyadi Mercy Hermawati Nurmalitasari Nurmalitasari Pardimin Pardimin, Pardimin Rafian Ramadhani Rahmawati, Mei Rahmawati, Mei Rahnita Nuzulah Ramadhani, Rima Dias Rinaldy Rinaldy Rinaldy Rinaldy Risa Farrid Christianti Rona Nisa Sofia Amriza S. Thya Safitri S. Thya Safitri Sarah Astiti S.Kom., M.MT Sekar Aninditya Sugi Ananda Sisilia Thya Safitri Yudha Saintika Yulita, Intan Zalizah Awang Long