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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat (JDAB) Jurnal Dinamika Administrasi Bisnis ABDI MASSA: Jurnal Pengabdian Nasional PRAJA observer: Jurnal Penelitian Administrasi Publik RELASI: Jurnal Penelitian Komunikasi Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Journal of Artificial Intelligence and Digital Business Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan GEMAH RIPAH: Jurnal Bisnis Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat Socius: Social Sciences Research Journal Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Neraca Manajemen, Akuntansi, dan Ekonomi Cendikia Pendidikan Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Agroterap Sosial Simbiosis: Jurnal Integrasi Ilmu Sosial dan Politik Jurnal Manajemen Bisnis Era Digital Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Bisnis Kreatif dan Inovatif Jurnal Social Society Journal of Economics and Economic Policy Jukerdi: Jurnal Kewirausahaan Cerdas Dan Digital Akuntansi dan Ekonomi Pajak: Perspektif Global Jurnal Maisyatuna
Mulyati, Diana Juni
Universitas 17 Agustus 1945 Surabaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Journal : Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis

 1 
Pengaruh Disiplin, Budaya Organisasi dan Motivasi Kerja terhadap Kinerja Karyawan pada Reny Swalayanku Surabaya Karina Eka Febriyanti; Diana Juni Mulyati; Ayun Maduwinarti
Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Vol. 2 No. 3 (2024): Jurnal Manajemen dan Administrasi Bisnis
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/dinamikapublik.v2i3.698

Abstract

Employee performance in a company is very important to maintain smooth operations and customer satisfaction. Every year employee performance is required to be more developed even though sometimes a company experiences a decline in performance, to achieve maximum employee performance according to what the company wants in achieving its goals. Therefore, employee performance is the main key to the success of a company. Increasing overall employee performance in a company will increase the smoothness of the work process and a smooth work process will also make it easier to achieve the company's goals. This research takes the object of Reny Swalayan-Ku Surabaya. In this research, 4 variables were taken, namely discipline, organizational culture, work motivation and employee performance. This research uses quantitative research methods. The sample used in this research was all 77 employees of Reny Swalayan-ku. The data collection method uses a questionnaire. The data analysis techniques used in this research are the classical assumption test, multiple linear regression test, and hypothesis testing. The results of this research show that first, discipline partially has a significant effect on employee performance. Second, partially organizational culture has a significant effect on employee performance. Third, partially work motivation has a significant effect on employee performance. Then, the results of the simultaneous test show that the Fcount value is 29.362 > Ftable is 2.730 at a significance level of 0.000, so it can be concluded that discipline, organizational culture and work motivation together have a significant influence on employee performance.
Pengaruh Online Customer Review, Store Atmosphere dan Kualitas Pelayanan terhadap Kepuasan Konsumen Gen Z Surabaya Timur pada Brain Coffee Surabaya Abiyyah Dyastiningrum Ni’mah; Diana Juni Mulyati; Ni Made Ida Pratiwi
Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Vol. 3 No. 2 (2025): Jurnal Manajemen dan Administrasi Bisnis
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/dinamikapublik.v3i2.1074

Abstract

This study aims to determine the effect of online customer reviews, store atmosphere, and service quality on consumer satisfaction of Generation Z at Brain Coffee Surabaya. The background of this study is based on the increasing competition of coffee shop businesses in the city of Surabaya and the importance of understanding the preferences and satisfaction of Gen Z consumers who are a potential market share. This study uses a quantitative method with a descriptive approach. The population in this study is Generation Z who have purchased and visited Brain Coffee Surabaya with a sample size of 100 respondents. Data were collected by distributing questionnaires using Google-Form to respondents who have visited Brain Coffee and are part of Generation Z in East Surabaya. This study uses IBM SPSS version 25. Based on the results of this study, it shows that the variables Online Customer Review (X1), Store Atmosphere (X2), and Service Quality (X3) have a significant effect on consumer satisfaction of Gen Z at Brain Coffee both partially and simultaneously.
Co-Authors Abiyyah Dyastiningrum Ni’mah Ade Rizal Permana Agung Pujianto Agustin, Intan Dwi Aini, Reta Is Amanda Pitaloka Herlambang Putri Anastasya Pramono Anisya Rahma Oktavia Awin Mulyati Ayu Putri Ayun Maduwinarti Ayun Maduwinarti Ayun Maduwinarti Bagoes Soenarjanto Bambang Kusbandrijo Berliana Adinda Rahmawati Cahyono, Muhammad Dwi Desi Ramadhani Emilia Agustina Fairisati, Neny Tresna Farqa Adinata Firanda, Mireya Fitri A’isya Fitriyah, Lil Hudatul Galuh Rika Afrella Hartono, Supri Hellen Andini Arieza Rokhani Herdian, Panji Dwi I.G.N. Anom Maruta IGN Anom Maruta Indira Sarah Rachmawati Ira Kusuma Irham Nur Kholis Kanserina, Sesa Firty Karina Eka Febriyanti Kartika Putri Ardani Laela Annafi’ah Lathifa, Laily Nur Lavenia Dyah Pitaloka Lituhayu, Manyari Mirza Madalena Retno Anggraini Madist Yura Aritonang Maharani Virginoni Zafitri Maharani, Devina Yulia Marlyta, Irrena Dwi Maruta, IGN Anom Mohammad Makinun Amin Ardiansyah Muhammad Yasin Mulyati, Awin Muniroh, Hajar Naafi Nurasni Putri Nabila Rochmah Putricia Nadya Putri Pratiwi Nanda, Septi Calista Nasution, Ute Ch Nasution, Ute Chairuz M Nasution, Ute Chairuz M. Ni Made Ida Pratowi Niqlati Amutia Ningrum Novaria, Rachmawati Octaviyani, Nita Pratiwi, Ni Made Ida Pudjianto, Agung Pujianto, Agung Putri, Dwi Adianti Tasya Putri, Elisa Mardiani Putri, Karlinda Anika Rigita Qanitah, Andira Safiyyah Radjikan Radjikan Rahmawati, Cindy Sekar Ramadhani, Desi Reicha Artha Maudia Renadi, Swarga Ditha Reta Is Aini Retha Putri Wilujeng Rocky Khansa Rakha Dimas Segara, Afifa Ayang Sem Rumlawang, Samuel Septiningtyas, Dini Shaluna Mei Ardhana Siti Wulandari Sitompul, Hendrik Sri Andayani Sri Andayani Suharto, Aisyah Supriatun Tariza Ramadhania Ulifa, Mariya Ute Chairuz M. Nasution Ute Chairuz M. Nasution Widianti, Ayun Winda Christianti, Agata Yanti, Amanda Arya Dwi Yessi Rachmawati Yuwono, Sapta Bagas Putra