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PAIN OF PAYING AS MEDIATION: AN ANALYSIS OF THE INFLUENCE OF DIGITAL PAYMENTS AND FINANCIAL LITERACY ON STUDENTS' IMPULSE BUYING BEHAVIOR Muhammad Yahfi; Mohammad Mas'ud said; Khoiriyah Trianti
Jurnal Ilmu Manajemen (JIMMU) Vol. 10 No. 1 (2025): Jurnal Ilmu Manajemen (JIMMU)
Publisher : Magister Manajemen Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jimmu.v10i1.24149

Abstract

This study analyzes the influence of digital payment usage and financial literacy on impulsive buying behavior, with pain of paying as a mediating variable. This topic is important due to the high adoption of digital payments among Generation Z, which potentially reduces psychological control during transactions and encourages consumptive behavior. The research aims to investigate whether digital payment usage and financial literacy influence impulsive buying, as well as the mediating role of the pain of paying in this relationship. Using a quantitative approach, a survey was conducted with 100 students at the Islamic University of Malang. The data were analyzed using PLS-SEM with SmartPLS 4. The results indicate that digital payment usage has a significant positive effect on impulsive buying, while financial literacy has a significant negative effect. Furthermore, the pain of paying partially mediates the effect of digital payment usage on impulsive buying, but does not mediate the relationship between financial literacy and impulsive buying. In conclusion, digital payments encourage impulsive buying by reducing the pain of paying, whereas financial literacy directly strengthens consumption control without involving the pain of paying. These findings contribute to the theory of digital consumer behavior and highlight the importance of financial literacy programs in the context of digital transactions
Transformasi Digital Layanan Bank Sampah sebagai Upaya Pemberdayaan Komunitas Graha Sembrani di Desa Sukoanyar, Wajak Kabupaten Malang Melfazen, Oktriza; Khalikussabir, Khalikussabir; Trianti, Khoiriyah
I-Com: Indonesian Community Journal Vol 5 No 4 (2025): I-Com: Indonesian Community Journal (Desember 2025)
Publisher : Fakultas Sains Dan Teknologi, Universitas Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/i-com.v5i4.8469

Abstract

Program pengabdian ini bertujuan meningkatkan kapasitas pengelolaan Bank Sampah Graha Sembrani melalui transformasi digital dan penyediaan Alat Tepat Guna (ATG) berupa mesin ATM Setor Sampah yang terintegrasi dengan sistem pencatatan digital berbasis web. Analisis situasi menunjukkan bahwa pencatatan manual, rendahnya akurasi penimbangan, serta keterbatasan akses informasi menjadi kendala utama dalam operasional. Pelaksanaan program mencakup sosialisasi, pelatihan, implementasi sistem digital, pendampingan, serta uji fungsi ATG. Hasil kegiatan menunjukkan peningkatan signifikan pada efisiensi layanan, di mana waktu proses transaksi berkurang dari 3–5 menit menjadi 10–12 detik, serta peningkatan akurasi penimbangan dari 86,5% menjadi 98,38%. Selain itu, pemanfaatan ATG meningkatkan jumlah transaksi harian hingga 85% dan memungkinkan nasabah mengakses saldo secara mandiri. Program ini terbukti memperkuat transparansi, mempercepat layanan, dan meningkatkan pemberdayaan komunitas dalam pengelolaan sampah secara berkelanjutan.
PENGARUH KUALITAS PELAYANAN, HARGA DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN PASCA PANDEMIC COVID (Studi pada Konsumen di Sardo Swalayan Kota Malang) Arrum, Insyanin Qamilia; Saroh, Siti; Trianti, Khoiriyah
Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital Vol 1 No 4 (2023): MEI
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jekombital.v1i4.782

Abstract

This study aims to assess the impact of service quality, price, and location on purchasing decisions following the Covid pandemic. It employs a quantitative, correlational approach, with data gathered through a Likert scale questionnaire. The sample consists of 100 students as customers of Sardo Swalayan in Malang City. Data analysis involves classical assumption testing and hypothesis testing. Consumer purchasing decisions are positively influenced by service quality, validating the first hypothesis. There is an essential and positive effect of price on purchasing decisions, thus the second hypothesis is accepted. Customers of Sardo Swalayan in Malang City consider location as a crucial factor in their purchasing decisions. The fourth hypothesis is accepted after partial and simultaneous testing, as service quality, price, and location are factors affecting consumer purchasing decisions at Sardo Swalayan in Malang City. This study is intended to serve as a reference for Sardo Swalayan in Malang City to maintain its service quality, as this can encourage consumers to make purchases and potentially become loyal customers, thus increasing the profitability of Sardo Swalayan in Malang City.
The Influence of Price, Service Quality, and Promotion on the Decision to Use GrabBike Services in Malang City: (A Study on Students of the Faculty of Administrative Sciences at Islamic University of Malang Who Use Grab Online Transportation) Nala, Dadilla Daffa Octa; Hardati, Ratna Nikin; Trianti, Khoiriyah
Journal of International Accounting, Taxation and Information Systems Vol. 1 No. 2 (2024): May
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/jiatis.v1i2.55

Abstract

This research aims to investigate the influence of price, service quality, and promotion on purchasing decisions using quantitative research methods. Documents and questionnaires serve as data collection tools. The research population consists of seventy FIA UNISMA students from the class of 2020 who have used the GrabBike online transportation service at least once or twice. A census approach, combining non-probabilistic and intrusive selection strategies, was employed to select a sample of seventy respondents. Data analysis was conducted using SPSS 23, involving validity and reliability testing, multiple linear regression analysis, and classical hypothesis testing. The findings indicate that: (1) Price positively influences purchasing decisions (t-value 2.928 > t-table 1.668, p ≤ 0.05). (2) Service quality significantly impacts variable Y, with a t-value of 4.078 > t-table 1.668, p ≤ 0.05. (3) Promotion also has a significant positive effect on purchasing decisions (estimated t-value 1.994 > t-table 1.668, p ≤ 0.05). Price, service quality, and promotion collectively influence purchasing decisions, supported by F-value (34.694 > F-table 2.74)
Risk Management of Occupational Health and Safety Program: (Case Study at PT. X) Tuddiana, Imama; Hardati, Ratna Nikin; Trianti, Khoiriyah
International Journal of Social Science and Community Service Vol. 2 No. 3 (2024): JULY
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v2i3.27

Abstract

The aim of this study is to comprehend PT. X's management of Occupational Health and Safety (OHS) risk, the execution of OHS programs, and the challenges encountered by the organization. This study utilizes a qualitative approach. It employs three methods for data collection: documentation, interviews, and observations. The Miles and Huberman interactive model is utilized for data analysis in this research. The research results reveal that OHS risk management at PT. X involves the identification, analysis, evaluation, and control of OHS risks. The implementation of OHS at PT. X involves the establishment of OHS policies and the provision of health assurances and safety equipment. The hindrances to the OHS program at PT. X include the attitudes and behaviors of workers who are hesitant to wear personal protective equipment and the company's failure to re-conduct socialization on the importance of OHS.