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Journal : Responsibilitas

Kinerja Keuangan Dan Kelembagaan Badan Keswadayaan Masyarakat Ngudi Makmur Desa Klumprit Kecamatan Mojolaban Kabupaten Sukoharjo Trisnowati, Juni; Suryani, Puput Ike
Responsibilitas Vol 3, No 1 (2011): Responsibilitas 2011
Publisher : Universitas Surakarta

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Abstract

Abstract The purpose of this study is to determine the financial performance and institutional performance in BKM Ngudi Makmur in Klumprit Village, Mojolaban Sukoharjo. This research was accomplished by using surveys. The population in this study is that all the board as many as 68 people, with a sample of 13 people Method of data collection by interview, observation and documentation, while the methods of data analysis conducted by qualitative analysis with an interactive model. Results of analysis of performance measurement that views of the monitoring and financial reporting consistently shown that there is significant influence between financial performance and institutional performance in the smooth and success in BKM Ngudi Makmur. Keywords : Financial performance and Institutional performance.
Analisis Pengaruh Fasilitas dan Produk Terhadap Kepuasan Nasabah di PT BPR Saribumi Cabang Masaran Trisnowati, Juni
Responsibilitas Vol 3, No 2 (2011): Responsibilitas 2011
Publisher : Universitas Surakarta

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Abstract

This research has the goal of 1. To determine the effect on customer satisfaction at the facilities of PT BPR Saribumi Cabang Masaran 2. To determine the effect of the product on customer satisfaction in PT BPR Saribumi Cabang Masaran. The hypothesis in this study are: 1. Allegedly there is a significant influence on customer satisfaction among facilities in PT BPR Saribumi Cabang Masaran 2. Allegedly there is a significant effect of the product on customer satisfaction in PT BPR Saribumi Cabang Masaran 3. Allegedly a significant difference between the facility and the product simultaneously on customer satisfaction in PT BPR Saribumi Cabang Masaran. The data required in this study is primary data that comes respondents, and secondary data such as company profiles, theories relating to the issues discussed in this study. Data collection methods used in this research is to spread questionnaires to the respondents, and through interviews of some employees, the secondary data obtained from company documents and books relating to the subject matter covered. The results of the data analysis in this study it can be concluded that: 1. There is a significant relationship between facility on customer satisfaction in PT BPR Saribumi Cabang Masaran 2. There is a significant effect of the product on customer satisfaction in PT BPR Saribumi Cabang Masaran 3. There is a significant relationship between facilities, and products simultaneously on customer satisfaction in PT BPR Saribumi Cabang Masaran. Keywords: Facilities, Products and Customer Satisfaction
TINJAUAN TENTANG TANGGUNG JAWAB PERUSAHAAN DAN HAK-HAK KONSUMEN TRISNOWATI, JUNI
Responsibilitas Vol 4, No 1 (2012): Responsibilitas 2012
Publisher : Universitas Surakarta

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Abstract

A company is doing business will never be successful if there are no consumers who use their products. In a business relationship between companies and consumers are the responsibility of the company and the rights of consumers to be aware of. Corporate responsibility covers provide a safe product, deliver the product as promised quality, fair prices, and so on. The consumer rights include the right to safety, right to information, right to vote, the right to be heard, the right environment and the right to education. Keywords;        corporate responsibility, consumer rights, business relationships.
PENTINGNYA AUDIT SUMBER DAYA MANUSIA DALAM MENINGKATKAN PRESTASI KERJA Trisnowati, Juni
Responsibilitas Vol 4, No 2 (2012): Responsibilitas 2012
Publisher : Universitas Surakarta

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Abstract

The existence of an audit of human resources can be seen as a support to help organizations meet the challenges it faces in terms of human resources perspective. Audit of human resources is important and absolutely must be done to determine whether the employees are working well and behave according to plan,  very important for the company and for the employees concerned . Audit of human resources is a systematic examination and assessment, objective and documented the organizational functions that are affected by the management of human resources with the purpose of ensuring compliance with the principle of appropriateness, effectiveness and efficiency in the management of human resources to support the achievement of functional goals and objectives of the organization as a whole better for short-term , medium -term and long-term. The results of the audit of human resources will provide benefits to various parties including the benefits to the company, the organizations members or employees and for the community Keywords; human resource audits , performance