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All Journal Logistik Jurnal Manajemen Bisnis Transportasi dan Logistik JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Jurnal Siber Multi Disiplin Jurnal Sistem Transportasi & Logistik
Tedy Herdian
Institut Transportasi Dan Logistik Trisakti
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Social Sciences Transportation Other

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Tingkat Kesesuaian Kinerja dan Harapan Pelanggan pada Terminal Peti Kemas Tanjung Priok Marthaleina Ruminda Sitorus; Tedy Herdian; Fransisco Lambert
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 1 (2021): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (520.45 KB) | DOI: 10.54324/j.mbtl.v7i1.642

Abstract

Tanjung Priok Container Terminal is a terminal that serves the loading and unloading process of containers with high service performance standards. Termnal Container customers expect the performance of the services provided by the company to meet their satisfaction or expectations. This study aims to determine the level of conformity between service performance and customer satisfaction or expectations at the container terminal. This study analyzed the data of 67 Container Terminal customers obtained by providing a questionnaire to the customers. The results of the suitability level analysis show that the service performance provided by the container terminal management is satisfied or very satisfied because it has a conformity percentage of 91.93%, besides that the index value of the gap or gap between performance and customer satisfaction / expectations is at -0.28. Where at this value, Container Terminals generally have met customer expectations, but in terms of reliability and assurance, it is still necessary to improve so that it is expected to increase the number and loyalty of Container Terminal customers.
Kinerja Pemberdayaan Gender dalam Aspek Keselamatan Devi Ratnasari; Lucky Bindri; Tedy Herdian
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 2 (2019): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i2.799

Abstract

The purpose of this study is to test and understand the effect of Investigator Accountability and Gender Empowerment on Performance of the Investigation Team. According to National Transportation Safety Committee, gender equality has become an important issue in development because socially it has differenciate roles, responsibilities, rights and functions as well as the activities of men and women in society. These differences ultimately make people tend to be discriminatory and picky about the treatment of access, participation, and control in the results of development of men and women including in the field of transportation and accident investigation. This research was using quantitative analysis methods with multiple regression analysis tools with a sample size of 40 respondents, calculated the relationship between the accountability of investigators along with gender empowerment on the performance of the investigation team. The results of the study: there is a positive relationship between Investigator Accountability and the Performance of the Investigation Team of the National Transportation Safety Committee as well as Gender Empowerment. And this also applies to the positive relationship between Investigator Accountability and Gender Empowerment together with the Performance of the National Transportation Safety Committee's Investigation Team. This research is not only useful to improve policy making in the field of human resource development in the National Transportation Safety Committee but also in other institutions that have the same scope.
Sosialisasi Penerapan Metode SWOT Pada Perancangan Strategi Daya Saing Terminal Kendaraan Pelabuhan Patimban Sri Rahardjo Suwito; Tedy Herdian; Anton Ferdiansyah; Iqbal Firmansyah; Karen Nevia Abigail Ponto
Jurnal Abdimas Transportasi & Logistik Vol 3, No 1 (2023): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v3i1.1140

Abstract

Motorized vehicles are one of Indonesia's leading products, which every year experience an increase in distribution flows between regions. Sea transportation has an important role in the distribution of motorized vehicles. Therefore, adequate port infrastructure is needed. Patimban Port is one of the National Strategy Projects during the reign of President Joko Widodo based on the Decree of the Minister of Transportation No. 87 of 2017 concerning the Port Master Plan which aims to reduce logistics costs and is expected to increase the competitiveness of ports in Indonesia. Currently Patimban Port does not have a good development strategy. This is one of the problems in efforts to improve port competitiveness. The method of presentation is carried out using the zoom provided by the Lecturers of the Trisakti Institute of Transportation and Logistics (ITL) which aims to provide an explanation of port development, port competitiveness and the SWOT method. The results of this community service prove that the presentation of PkM material is very useful and overall implementation has been very good and very appropiate to the industry situation.
PENGUKURAN INDEKS DAYA BELI JASA TRANSPORTASI LAUT DAN PENYEBERANGAN PADA WILAYAH TERTINGGAL Raga, Paulus; Aksa, S. Kamran; Herdian, Tedy; Samosir, Faisal; Abigail Ponto, Karen Nevia
Jurnal Sistem Transportasi & Logistik Vol. 1 No. 1 (2021): Agustus
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v1i1.627

Abstract

Underdeveloped areas are areas inhabited by communities with various problems such as economic factors, human resources, infrastructure (infrastructure), regional capacity, accessibility, and regional characteristics. Regional development has been encouraged by various government policies, one of which is through pioneer transportation so that people, especially those in the outermost, disadvantaged, poorest, and border areas (3TP) are served and connected in order to reduce regional disparities. This study aims to measure the purchasing power index of each region / region. This study uses the Ability to Pay (ATP), Willingness to Pay (WTP), and Composite Performance Index (CPI) techniques, then formulates a formula to determine the purchasing power index of transportation services. The results of this study are to provide an index value for underdeveloped areas in Indonesia which is associated with the CPI results in regional development related to the development of sea and ferry transportation infrastructure.
Analisis Daya Saing Terminal Kendaraan Domestik Berbasis Pada Kinerja Logistik Dan Strategi Pemasaran Di Pelabuhan Patimban Herdian, Tedy; Ferdiansyah, Anton; Ponto, Karen Nevia Abigail; Puspita, Sesaria Mardhiani Rachma; Bijaksana, Gena; Sholihah, Sita Aniisah
Jurnal Sistem Transportasi & Logistik Vol. 2 No. 1 (2022): Agustus
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v2i1.967

Abstract

Domestic CBU flows at Car Terminal of Tanjung Priok Port are increasing. This resulting in a decrease of utilization in the open field at domestic car terminals. This can lead to excessive cost increases and also cause congestion in the Tanjung Priok Port area. Therefore, the Car Terminal at Patimban Port was built with the aim of reducing logistics costs caused by congestion at Tanjung Priok Port. This study aims to describe the competitiveness based on logistics performance and the right marketing strategy to be applied at the Domestic Car Terminal of Patimban Port in 2021.The research method used is descriptive qualitative with an approach using Resource Based View (RBV) analysis, Politic, Economics, Social, Technology, Legal,and Environment Analysis PESTLE analysis and Five Forces Porter Model Analysis. Furthermore, to determine the strengths, weaknesses, opportunities and threats of the Domestic Car Terminal at Patimban Port SWOT analysis and also 7 P's Marketing Mix was used to determine the right marketing strategy. The results of this study reveal that The Domestic Car Terminal of Patimban Port doesn’t have competitiveness yet according to Porter Competitiveness indicator. Therefore, marketing strategy has been identified and developed for the sustainable of Domestik Car Terminal business in Patimban Port. In terms of logistics performance, the Domestic Car Terminal facility is one of the strength factors for the Domestic Car Terminal of Patimban Port.
Analisis Kinerja Ruas Jalan Raya Puncak (Taman Safari – Gunung Mas) Kecamatan Cisarua, Kabupaten Bogor Dengan Menggunakan Software PTV Vissim Irenita, Novembriani; Suryobuwono, Abdullah Ade; Herdian, Tedy; Purnomo, Virgy Milleniawan; Gugat, Rudy Max Damara; Ellenlies, Ellenlies
Jurnal Sistem Transportasi & Logistik Vol. 1 No. 3 (2022): APRIL
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v1i3.1039

Abstract

The increasing number of Jabodetabek residents who drive to the peak area of Bogor Regency makes the Puncak highway more crowded and congested plus the width of the road does not increase and road side disturbances are experiencing The problem faced in this study is how the peak road performance on weekdays and holidays and efforts to improve road service performance on holidays. In this study, the method that will be used is traffic microsimulation using PTV Vissim software to model according to what is happening in the field. Based on the results of the PTV Vissim simulation with the guidance of the Indonesian Road Capacity Manual (MKJI 1997), the peak road service level on holidays is in bad condition with a V/C Ratio of 0.98. The use of road capacity is less than optimal, due to various side disturbances. By making road repairs through widening from 7 meters to 12 meters, and reducing various side obstacles, it will be able to produce road services from F to C or from the average speed of 2775 smp/hour and do something when the capacity value becomes 5167 smp/hour.
Analisis Rute Pengiriman Kapal Peti Kemas Domestik Untuk Efisiensi Logistik Perusahaan Pelayaran Dengan Pendekatan Simulated Annealing (Studi Kasus Pt. XXX) Putri, Kania Sekar Dinda; Herdian, Tedy; Febriansyah, Anton
Jurnal Sistem Transportasi & Logistik Vol. 4 No. 2 (2024): Desember
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v4i2.2411

Abstract

An abstract is a brief Route optimization and cargo optimization have a role in efforts to streamline the company's operational logistics activities. There are 5 routes on PT Temas Shipping, the results of the research are one route that dominates the least cargo, especially on the Sumatra route dominated by the skinny route or the least cargo. The method used is Traveling Salesman Problem (TSP) with Simulated Annealing (SA) approach. Based on the results of research based on MATLAB software, it can be found that the results of the comparison of the minimum optimization value between alternative ships and existing conditions, namely ship alternative 1 with a difference in the value of 10.16% (existing conditions ship 0. 117 tons and alternative ships 0.116 tons) in the existing condition of the ship, alternative ship 2 with a difference value of 406.56% (existing condition of the ship 0.7 tons and alternative ship 0.03 tons) in the existing condition of the ship In the existing condition of the ship. While testing the route using simulated annealing obtained the results of alternative route 1 with a smaller optimization value with a difference of 0.78% (Existing condition route of 1,424 Nm and Alternative route of 1,346 Nm) than the existing condition route..
Membangun Supply Chain Resilience Dengan Pendekatan Quality Function Deployment (House Of Quality) Guna Menganalisis Langkah Mitigasi Pada PT X Herdian, Tedy; Sholihah, Sita Aniisah; Badri, Avelya Keysha; Poncotoyo, Wahyu; Suryobuwono, Abdullah Ade
Jurnal Sistem Transportasi & Logistik Vol. 3 No. 3 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v3i3.2439

Abstract

The shift in route from the Suez Canal to the Cape of Good Hope has led to delays in export shipments, resulting in reduced vessel space allocation and increased shipping costs. This indicates that the company is not effectively implementing supply chain resilience. This study aims to analyze the supply chain resilience at the company, a freight forwarding company in the maritime logistics industry, and provide recommendations for possible mitigation steps. The methodology used in this study is Quality Function Deployment (QFD) with the application of three Houses of Quality (HOQ). HOQ 1 is used to analyze the relationship between customer needs and potential risks, thereby identifying risk priorities. Next, HOQ 2 evaluates the relationship between potential risks and their causes, resulting in prioritized risk causes. Finally, HOQ 3 assesses the relationship between risk causes and mitigation measures, to determine the priority of these measures. The study findings indicate that the top three risk priorities are Document discrepancies and handling errors, Service errors, and Communication tool failures. To enhance supply chain resilience at the company, the recommended mitigation measures are: establishing good communication with customers, implementing a performance assessment system for employees with monthly evaluations, and maintaining effective communication and monitoring with shipping line partners.
Analisis Kapasitas Container Yard Berdasarkan Throughput Study Case : PT. Multi Terminal Indonesia cabang Halal Logistics dan Cold Storage Astuti, Dyah Ayu; Widyatmoko, Bimo; Herdian, Tedy
Jurnal Sistem Transportasi & Logistik Vol. 2 No. 2 (2022): Desember
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v2i2.2445

Abstract

PT. Multi Terminal Indonesia subdivision Halal Logistics and Cold Storage is a company engaged in the field of logistics service. This research the authors are doing analysis of capacity container yard that has a percentage of yard occupancy ratio over 50% by 2021 means warning overcapacity and it will lead to loading activities in the field became ineffective. The purpose if this research to know throughput container growth in the domestic field and know the field capacity for the next 5 years, so this kind of research is a quantitative with a statistic data analysis. On this study the author uses forecasting methods with techniques used in which normal time series data plot and browser error analysis to determine the forecasting methods to be used. The research uses the type of population data because it uses the 5 years field production report historical data. Based on the miscalculation of the browser by comparison of the 4 kinds of forecasting methods in the fourth error rate, with an 11% MAPE model for the decomposition model method . Based on the forecasting with decomposition method is known throughput through the container for the next 5 year in 2022-2026 earned throughput average yield of 21,925 teus with an average percentage of yard occupancy ratio is in the rate average 61% meaning warning overcapacity field capacity.
Analysis of Timeliness and Price on Customer Satisfaction Goride Electric Purbanuara Parlindungan; Tedy Herdian; Mochammad Affan El Hanif; Miftah Hafid Adhitama
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.824

Abstract

This study analyzes the impact of timeliness and price on customer satisfaction in the context of Gojek's innovative service, Goride Electric. This research uses quantitative methods with research instruments in the form of questionnaires. Data analysis was performed using SmartPLS version 4.0. Based on the results of this study, it shows that timeliness and pricing have a positive and significant impact on customer satisfaction, thereby increasing Gojek's competitive advantage in the online transportation service market. This research contributes to a better understanding of the dynamics of customer satisfaction in the context of innovative electric vehicle-based vehicle booking services, so that it can help Gojek improve its services and maintain customer loyalty.
Co-Authors Abigail Ponto, Karen Nevia Aksa, S. Kamran Anisa Nurul Melinia Anton Ferdiansyah Astuti, Dyah Ayu Badri, Avelya Keysha Bijaksana, Gena Devi Ratnasari Ellenlies, Ellenlies Febriansyah, Anton Ferdiansyah, Anton Fransisco Lambert Gugat, Rudy Max Damara Iqbal Firmansyah Irenita, Novembriani Karen Nevia Abigail Ponto Lucky Bindri Marthaleina Ruminda Miftah Hafid Adhitama Mochammad Affan El Hanif Ponto, Karen Nevia Abigail Purbanuara Parlindungan Sitorus Purnomo, Virgy Milleniawan Puspita, Sesaria Mardhiani Rachma Putri, Kania Sekar Dinda Raga, Paulus Safuan Samosir, Faisal Sita Aniisah Sholihah Sri Rahardjo Suwito Suryobuwono, Abdullah Ade Veterina Nosadila Riaventin Wahyu Poncotoyo Widyatmoko, Bimo