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All Journal Jurnal Ilmiah MITSU (Media Informasi Teknik Sipil Universitas Wiraraja) Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Mantik Jurnal Informasi dan Teknologi International Journal of Demos Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kewarganegaraan INTELEKTIVA Jurnal Ekonomi International Journal of Science and Society (IJSOC) Jurnal Manajemen Bisnis Transportasi dan Logistik Jurnal Sistim Informasi dan Teknologi Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity Ipso Jure Jurnal Sistem Transportasi & Logistik Ipso Jure
Gugat, Rudy Max Damara
Institut Transportasi Dan Logistik Trisakti
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Cost Index dan Dampaknya Terhadap Efisiensi Biaya Operasional Pada B777-300 ER (Studi Kasus Garuda Indonesia) Imam Ozali; Rudy Max Damara Gugat; Abi Prasidi
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 6, No 2 (2020): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.937 KB) | DOI: 10.54324/j.mbtl.v6i2.526

Abstract

In this challenging situations, Garuda Indonesia remains optimistic about the future by setting the direction of QuickWins strategy and the values of “One Family, One Nation, One GarudaIndonesia” in managing the company.These strategies have become the strong basis for GarudaIndonesia to develop and expand in the subsequent years. Thebusiness management in 2019 was also strengthened by the values of One Family, One Nation, One Garuda Indonesia, therefore, Garuda Indonesia could continue to provide the best service for Indonesia.Garuda Indonesia is also trying to implement the key work programs to develop revenue beyond the aviation business that would become a strong foundation for Garuda Indonesia to develop and expand in the next period. The purpose of the research is to determine the Cost Index and its impact on operational cost efficiency in B777-300ER (Garuda Indonesia case study). This research used the desciptive qualitative approach. The data was collected through observation, interview and documentation. The analysis technique used in this research was navblue cost index. The results of the study would be used to determine the extent of the cost index, the impact of increasing efficiency of B777-300ER operational costs, and in order to help companies making the right decision.
Relasi Kekuasaan antar Pemerintah, Masyarakat & LSM pada Revitalisasi Teluk Jakarta Rudy Max Damara Gugat; Faisal Abubakar; Rina Susanti
ijd-demos Volume 4 Issue 1 (2022)
Publisher : HK-Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/ijd.v4i1.219

Abstract

AbstractThe purpose of this study is to analyze the power relations between the government, society and non-governmental organizations in the revitalization of Jakarta Bay. This research uses qualitative research with a case study approach. The research location is in the province of Jakarta with a focus on the revitalization area of Jakarta Bay. The power relations formed in the revitalization of the Gulf divide the power relations into three parts that influence each other, namely: a) The place or arena of power is at the local level; b) The power of each stakeholder is different, visible power works between the government and the community as well as NGOs and relations between communities and NGOs in the planning process to implementation, then the hidden power that the government has over the community is formed so that an agenda setting is formed by the government towards policy implemented in the Gulf; and c) Place or space in power that was formed in the planning process to the implementation that was created, namely the invited space carried out by the government for the community and NGOs in the planning process for the revitalization of Jakarta Bay.Keyword: Stakeholder, Power Relation, Politic SpaceAbstrakTujuan penelitian ini adalah untuk menganalisis relasi kekuasaan antar pemerintah, masyarkat dan Lembaga Swadaya Masyarakat pada revitalisasi teluk Jakarta. Penelitian ini menggunkaan jenis penelitian kualitatif dengan pendekatan studi kasus. Lokasi penelitian berada di provinsi Jakarta dengan fokus pada kawasan revitalisasi Teluk Jakarta. Relasi kekuasaan yang terbentuk dalam revitalisasi Teluk membagi relasi kekuasaan menjadi tiga bagian yang saling mempengaruhi, yaitu: a) Place atau arena kekuasaan berada pada tingkat local; b) Power yang dimiliki masing-masing stakeholder berbeda, bekerjanya visible power antar pemerintah dengan masyarakat maupu NGO dan relasi antar masyarakat dan NGO dalam proses perencanaan hingga implementasinya, kemudian bekerja hidden power yang dimiliki pemerintah terhadap masyarakat sehingga terbentuk suatu strategi agenda oleh pemerintah terhadap kebijakan yang diterapkan di Teluk; dan c) Place atau ruang dalam kekuasaan yang terbentuk dalam proses perencanaan hingga implementasi yang tercipta yaitu invited space yang dilakukan pemerintah terhadap masayrakat dan NGO dalam proses perencanaan revitalisasi Teluk Jakarta.Kata Kunci : Stakeholder, Relasi Kekuasaan, Ruang Politik.
Analysis of Internet Utilization for the Community in Terms of Rural and Urban Conditions in the Province of Indonesia Suhardjono S; Pandu Adi Cakranegara; Ade Risna Sari; Rudy Max Damara Gugat; Nanny Mayasari
Jurnal Mantik Vol. 6 No. 3 (2022): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v6i3.3013

Abstract

The advancement of information and communication technology necessitates the establishment of internet telecommunications networks to serve all regions of Indonesia. The necessity for internet connection has evolved into a pattern of community requirements toward a technologically savvy and digital society. The government of Indonesia has carried out equitable distribution of internet networks in order to assist the efforts of the 4.0 technology era. The purpose of this research is to examine how Indonesians use the internet, particularly in rural and urban locations across the country. The data visualizations are used in the analysis for each province in Indonesia to determine the purpose of internet use in the community. by understanding the purpose of internet use in rural and urban populations across all provinces in Indonesia in order to acquire statistics on telecommunications development and the most prevalent use that is useful in people's daily lives The data is based on Central Statistics Agency data on internet use in rural and urban areas throughout 34 Indonesian provinces. According to the findings, the most common reasons for people in Indonesia to use the internet are for social media purposes, for information and news, and for entertainment.
PENERAPAN KONVENSI IMDG CODE DALAM PENANGANAN BARANG PADA PETI KEMAS DANGEROUS GOOD KELAS 1 DAN KELAS 7 DI PT JAKARTA INTERNASIONAL TERMINAL Rudy Max Damara Gugat; Devi Widia Putri; Tjetjep Karsafman
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 1 (2018): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i1.890

Abstract

This study refutes the procedures for transporting dangerous class 1 and 7 goods from trailers or ships to stacking fields and vice versa at Tanjung Priok Port Container I Terminal, and compares the procedures for moving containers, dangerous goods, classes 1 and 7 used by loading and unloading companies load I Container Port of Tanjung Priok Port with the IMDG convention code, 2004, specifically during fires and leaks. The main problem in this study is which one can change the IMDG code that has been applied in the transfer of containers containing dangerous goods class 1 and 7. This study uses a descriptive comparative method. The results of the study concluded that the application of trucks directly lost and directly loaded trucks could lead to accidents or recovery in the field. Implementation of the separation system regulations in accordance with the IMDG Code regulations, but still found inadequate personal protective equipment facilities such as breathing apparatus, safety gloves, ear plugs, face and eye protection equipment.
Electric Vehicle Policy: The Main Pillar of Indonesia's Future Energy Security I Made Suraharta; Nico Djundharto Djajasinga; Muhammad Bagus Adi Wicaksono; Ryan Aldiansyah Akbar; Noviaji Joko Priono; Mochamad Aris Yusuf; Rudy Max Damara Gugat
International Journal of Science and Society Vol 4 No 4 (2022): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v4i4.561

Abstract

Indonesia still has a high dependence on fossil energy. This can be seen through how the use of fossil energy still dominates the energy needs in Indonesia. Most of this fossil energy comes from oil sources. However, the increasing use of energy and the reduction in fossil energy reserves has made Indonesia need to use renewable energy. This needs to be done to achieve energy security in Indonesia. This research will be carried out to see how the conceptual framework and policies regarding energy security in transportation in Indonesia through electrical energy can support energy security in Indonesia. This research will be carried out using a literature study approach. According to the findings of this study, there are multiple concepts in energy security, including the availability of existing energy resources that can meet energy demand, existing support in facilities such as distribution, transportation, and production division that can meet energy consumption needs, and the minimal negative impact of energy production and consumption on human health and the surrounding environment.
CUSTOMER RELATIONSHIP MANAGEMENT APPLICATION TO SUSTAIN CUSTOMER SERVICE QUALITY Rudy Max Damara Gugat; Isdaryanto Iskandar
Jurnal Ekonomi Vol. 11 No. 03 (2022): Jurnal Ekonomi, 2022 Periode Desember
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Customer Relationship Management (CRM) is one method for maintaining and enhancing the quality of customer service. By establishing strong customer relationships, it is possible to overcome challenges in comprehending and interpreting client needs. The CRM system is web-based and includes capabilities to effectively reach customers. This study aims to build a CRM system to make it easier for businesses to identify superior features that may be tailored to client needs, including product recommendation features, promotional features, and transaction features. sales transaction. According to the test results, there are four blackbox testing scenarios for system features; as a result, all system features have been operating successfully and in accordance with user requirements, allowing them to be continued during the system implementation phase to support businesses and customers.
STRATEGI PEMASARAN CITILINK DALAM MEMENANGKAN PERSAINGAN DI PASAR TANGJUNGPINANG IMAM OZALI; RUDY MAX DAMARA GUGAT; IDA RAHAYU
JURNAL EKONOMI, SOSIAL & HUMANIORA Vol 6 No 02 (2024): INTELEKTIVA : JURNAL EKONOMI, SOSIAL DAN HUMANIORA - EDISI MEI -ADUSTUS 2024
Publisher : KULTURA DIGITAL MEDIA ( Research and Academic Publication Consulting )

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengkaji strategi pemasaran yang diterapkan oleh Citilink untuk meraih keunggulan dalam persaingan pasar Tanjungpinang. Dalam konteks industri penerbangan yang semakin ketat, penelitian ini menyoroti pentingnya strategi pemasaran yang efektif dalam mengamankan pangsa pasar dan mempertahankan keunggulan kompetitif. Masalah utama yang menjadi fokus penelitian adalah bagaimana Citilink berhasil memenangkan persaingan di pasar penerbangan Tanjungpinang yang semakin sengit. Karena diketahui bahwa pesaing Citilink tidak hanya berasal dari Low cost Airlines saja, tetapi juga datang dari Full service Airline, seperti Garuda Indonesia dan Batik Air. Penelitian ini mengidentifikasi faktor-faktor kunci untuk mendorong Citilink dalam meraih keunggulan di pasar Tanjungpinang. Metode penelitian yang digunakan adalah metode campuran (mix method) melibatkan analisis kualitatif dan kuantitatif. Sedangkan teknik analisis dalam penelitian ini menggunakan Analisis SWOT (Strength-Weakness-Opportunity-Threat), matriks EFE (External Factor Evaluation) dan matriks IFE (Internal Factor Evaluation), untuk mengetahui secara internal kekuatan Citilink dan secara eksternal untuk mengetahui peluang yang potensial, sebagai dasar untuk menyusun Strategi Pemasaran Citilink untuk memenangkan persaingan di pasar Tanjungpinang. Data dalam penelitian ini diperoleh melalui studi pustaka, wawancara, observasi, survey, analisis dokumen dan data skunder. Kegiatan wawancara dilakukan terhadap manajemen Citilink dan pihak-pihak yang punya kepentingan bisnis dengan Citilink. Hasil penelitian berupa Strategi Pemasaran Citilink yang dapat digunakan untuk memenangkan persaingan di pasar Tanjungpinang. Dengan fokus pada efisiensi operasional, pelayanan pelanggan yang unggul, dan diferensiasi produk, Citilink mampu mendapatkan kepercayaan dan loyalitas pelanggan di kawasan tersebut.
The Application of User Experience Questionnaire to Evaluate Customer Experience When Using Digital Platform to Purchase Flight Ticket in Two Travel and Ticketing Digital Companies Sudirjo, Frans; Damara Gugat, Rudy Max; Budi Utama, Ahmad Nur; Utami, Eva Yuniarti; Martis, Andi
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.333

Abstract

This research aims to find out the results of the assessment and comparison of user experience in online airline ticket booking applications using the user experience questionnaire (UEQ). Data collection methods include using literature studies and distributing questionnaires. The sampling technique used in this research was a simple random sampling method with a total of 100 respondents. Validity tests and reliability tests are also carried out using statistical calculations and tools. Based on the average score assessment on each travel A and travel B application scale using the UEQ questionnaire, both applications have a good overall user experience (UX) level. In travel application A, the average score for each scale, such as attractiveness, is 2.6, clarity is 2.4, efficiency is 2.5, accuracy is 2.4, stimulation is 2.5, and novelty is 2.5, all of which indicate that this application scored above or at least equal to the established "excellent" threshold. Meanwhile, for travel application B, the average score on each scale also shows that this application reaches a good UX level. The average scores for the attractiveness scale were 2.4, clarity was 2.5, efficiency was 2.5, accuracy was 2.3, stimulation was 2.4, and novelty was 2.2, all meeting or exceeding the threshold value of "excellent." From these results, it can be concluded that travel has a good performance in providing a satisfactory user experience on the online airline ticket booking application. Although there are slight variations in the average scores on several scales between the two applications, both overall provide an excellent user experience based on evaluation using the UEQ questionnaire.
Application of End User Computing Satisfaction Method to Analyze Customer Satisfaction in Using Mobile Application of National E-Commerce Travel Company Damara Gugat, Rudy Max; Ozali, Imam; Saribanon, Euis
Jurnal Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v5i4.452

Abstract

This study aims to ascertain perceived usefulness and service variables together with the degree of user satisfaction with the online travel agent application using the end-user computing satisfaction (EUCS) technique. Scholars employ a quantitative methodology. Questionnaires and literature reviews were the data collection techniques utilized to get the information required for this study. Respondents or clients who have downloaded or utilized the online travel agency application comprise the population used in this study. Purposive sampling is one of the sample techniques that the researcher utilized. One hundred individuals made up the sample. Microsoft Excel and the SmartPLS application version 3.3.9 are used for data processing. The measurement model, also known as the outer model, and the structural model, often known as the inner model, are the two models used in inferential data analysis using SmartPLS. According to the analysis's findings, user happiness is significantly impacted by and related to the content variable. User happiness is significantly impacted by and related to format variations. User satisfaction is significantly impacted by and related to the ease-of-use attribute. User happiness is influenced by and related to the perceived usefulness variable. User happiness is significantly impacted by and related to the service variable. In the meantime, user satisfaction is unaffected by the variables in this study that are rejected, specifically the accuracy variable, which is unrelated to user pleasure with the online travel agent application. User happiness is unaffected by the timing variable.
ANALISIS KARAKTERISTIK DAN KEBUTUHAN RUANG PARKIR DI SUPERMARKET KOTA BANDUNG (Studi Kasus: Borma Jl. Ibrahim Adjie) Aulia, Mohamad Donie; Priatna, Mohammad Topan; Gugat, Rudy Max Damara; Zultaqawa, Zeis
Jurnal Ilmiah MITSU (Media Informasi Teknik Sipil Universitas Wiraraja) Vol 12 No 1 (2024): Jurnal Ilmiah MITSU
Publisher : Fakultas Teknik, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/ft.v12i1.2330

Abstract

Penelitian ini bertujuan untuk mengetahui karakteristik dan kapasitas parkir di Supermarket Borma . Hasil analisa menunjukkan kapasitas parkir untuk kendaraan roda dua 105 kendaraan, dan 31 kendaraan untuk kendaraan roda empat. Pengamatan volume parkir hari pertama 504 kendaraan roda dua dan 273 kendaraan untuk roda empat, di hari kedua 323 kendaraan untuk kendaraan roda dua dan 231 kendaraan roda empat. Tingkat turnover sebesar 4.5 untuk kendaraan roda dua, 9.1 untuk kendaraan roda empat pada hari pertama, sedangkan tingkat turnover sebesar 2.909 untuk kendaraan roda dua dan 7.7 untuk kendaraan roda empat kendaraan/hari/ruang. Hasil indeks parkir maksimal untuk hari pertama kendaraan roda dua 0.95%, dan 1.03% untuk kendaraan roda empat, dan untuk indeks parkir rata – rata 0.61% kendaraan roda dua, 0.81 % untuk kendaraan roda empat, sedangkan pada hari kedua 0.52% kendaraan roda dua, 0.97% kendaraan roda empat, dan untuk indeks parkir rata – rata pada hari kedua, 0.38% kendaraan roda dua, dan 0.74% kendaraan roda empat. Durasi parkir maksimal di menit 0 – 15 menit untuk kendaraan roda dua dan 15 – 30 menit untuk kendaraan roda empat. Kapasitas yang tersedia untuk kendaraan roda dua 177.8 m2, sedangkan kendaraan roda empat 188.1 m2. Dan kebutuhan ruang parkir 168 m2 untuk kendaraan roda dua, dan 139.5 m2 untuk kendaraan roda empat.
Co-Authors Abi Prasidi ADE RISNA SARI Aditya Nugroho Agung Zulfikri Ahmad Nur Budi Utama Amrizal Amrizal Anggun Angkasa Bela Persada Anjarwati, Sri Anjarwati, Sri Aulia, Mohamad Donie Bara Zaretta Baso Intang Sappaile, Baso Intang Cakranegara, Pandu Adi Devi Widia Putri Dewi, RD. D. Lokita Pramesti Ellenlies, Ellenlies Euis Saribanon Fadhil, Dimas Nu'man Fadhil, Dimas Nu’man Faisal Abubakar Farlina, Baiq Fina Fatmawati Sabur Febrian, Wenny Desty Frans Sudirjo G. Gunawan Gustaliza, Resma Bintani Hakia, Zulpa Hariyono Rakhmad Hendra Sudarso Hendy Tannady I Made Suraharta IDA RAHAYU Irenita, Novembriani Isdaryanto Iskandar Jeffrey Payung Langi Joni Wilson Sitopu Kakaly, Sulastri Karunia, Meutia Nadia khusnul khotimah Kusumaningtyas, Daru Putri Mahmudah, Laila Mardikawati, Budi Martis, Andi Mayndarto, Eko Cahyo Meutia Nadia Karunia Mia Aina Mochamad Aris Yusuf Mokodompit, Eliyanti Agus Mubarok, Ahmad Shofi Muhammad Bagus Adi Wicaksono Muhammad Iqbal Fajri Nadi, Muhammad Abi Berkah Nadi, Muhammad Abi Berkah Nanny Mayasari Nico Djundharto Djajasinga Ninda Rachmawati Noviaji Joko Priono Nurdiani, Tanti Widia Nusran, Muhammad Ozali, Imam Ozali, Imam Priatna, Mohammad Topan Purnomo, Virgy Milleniawan Ramson Rikson Maruwahal Sijabat Resma Bintani Gustaliza Revi Sesario Riesna Apramilda Rina Susanti Riyanti, Apriani Ryan Aldiansyah Akbar Sahriani Saleha Saleha, Sahriani Sari, Ade Risna Sembiring, Tamaulina Br. Sesario, Revi Siahaan, L. Denny Siregar, Rania Zahra Suhardjono S Suryobuwono, Abdullah Ade Syamsul Hadi Tanti Widia Nurdiani Tedy Herdian Tjetjep Karsafman Utami, Eva Yuniarti Yayuk Suprihartini Yulfita Farni Zultaqawa, Zeis