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All Journal Jurnal Teknik Industri TEKMAPRO Journal of Industrial Engineering and Management JAM : Jurnal Aplikasi Manajemen Jurnal Informatika dan Teknik Elektro Terapan Journal of Industrial Engineering Management JATI UNIK : Jurnal Ilmiah Teknik dan Manajemen Industri Jurnal Inovasi Bisnis (Inovbiz) EKONOMIS : Journal of Economics and Business JURNAL PENDIDIKAN TAMBUSAI Journal of Humanities and Social Studies Jurnal Samudra Ekonomi dan Bisnis SULTANIST: Jurnal Manajemen dan Keuangan International Journal of Economics Development Research (IJEDR) Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Surya Teknika Nusantara Science and Technology Proceedings Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Quantitative Economics and Management Studies Indonesian Journal of Industrial Engineering & Management Juminten : Jurnal Manajemen Industri dan Teknologi JOURNAL LA MEDIHEALTICO Industrika : Jurnal Ilmiah Teknik Industri AJARCDE (Asian Journal of Applied Research for Community Development and Empowerment) Indonesian Journal of Innovation Studies JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Jurnal Hasi Penelitian Dan Pengkajian Ilmiah Eksakta - JPPIE INCOME: Indonesian Journal of Community Service and Engagement Jurnal Sains Student Research IIJSE Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Jurnal Cendekia Ilmiah Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Academia Open
Minto Waluyo
Universitas Pembangunan Nasional Veteran Jawa Timur
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

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Influence Analysis the Technology Acceptance Model Approach on User Satisfaction and Repurchase on the KAI Access Application Using the SEM Method Kartika, Nuarita Tri; Waluyo, Minto
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.21746

Abstract

The KAI Access application is a transportation service application from PT Kereta Api Indonesia. From a survey conducted by researchers, there is application dissatisfaction by users. This study aims to determine the effect of five TAM variables on user satisfaction and repurchase. In accordance with the research objectives, several TAM variables will be used, namely actual use, perceived ease of use, perceived usefulness, perceived risk, and perceived trust. It will also be known the effect of TAM variables on application user satisfaction, and repurchase of train tickets by application. After analyzing with SEM coherently, the results show that the actual use variable has a C.R. value of 6.095, has a positive and significant value on application user satisfaction. With a C.R. value of 7.668, the perceived usefulness variable has a significant positive value on application user satisfaction. With a C.R. value of 6.763, the perceived risk variable has a significant positive value on application user satisfaction. The perceived trust variable in the application has a C.R. value of 6.094 and has a significant positive value on application user satisfaction. With a C.R. value of 7.434, the application user satisfaction variable has a positive and significant value on the repurchase of train tickets through the application.
Implementasi Job Safety Analysis (JSA) terhadap keselamatan kerja pada proyek pembangunan polder/pompa PT. XYZ Ardani, Natalia Caliysta; Waluyo, Minto
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.39733

Abstract

JSA is Job Safety Analysis or JSA is a safety management technique that focuses on identifying hazards and controlling hazards related to a series of jobs or tasks to be performed. This study is a qualitative description with an in-depth case study approach on the PT XYZ polder/pump construction project to understand in detail the JSA implementation process. This study shows that the implementation of JSA on the pump house foundation work at the PT XYZ project has succeeded in reducing potential hazards and accident risks. The results of the study indicate that JSA is effective for use in reducing work accidents such as the stages of work items to hazard analysis and what aspects will occur to the controls used to overcome this. In the construction of polders/pumps, it can be concluded that each work item in JSA can be analyzed for follow-up with engineering control, administrative control, and PPE that must be used by workers.
Analysis of the Influence of Service and Product Quality on Repurchase Intensity through Customer Satisfaction Mediation of the Nasi Jamblang Mangdul Eating House Abdur Rafiq; Minto Waluyo
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.5684

Abstract

In an era of increasingly sharp competition, marketers need to improve product quality and service quality to emerge as winners in the competition. Nasi Jamblang is a typical Cirebon culinary dish characterized by the use of teak leaves as a wrapper or serving dish. The name Jamblang itself is the name of an area in Cirebon district. Nasi Jamblang has a variety of side dishes, including fried chili sauce, vegetable tofu, lungs, liver or meat stew, pergedel, potato satay, omelet, fried egg, fish stew, salted fish, tofu and tempeh, blekutak. The quality of a product is related to function, accuracy, and reliability. This research aims to determine the effect of service level and product quality on consumer satisfaction, which then influences repeat purchase interest at Nasi Jamblang Mangdul Restaurant. The research results obtained by researchers for the very good category were 43%, the good category was 40%, the enough 17%, and the less than 0% category.
The Effect of Marketing Mix (4p) on Perceived Value, Trust, Purchase, and Repurchase Decisions Using SEM Tools Sajidah Tiara Ayu Wiranda; Minto Waluyo
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6264

Abstract

The rapidly evolving business landscape, particularly in manufacturing and service sectors, demands effective marketing strategies to secure a competitive edge and sustain market presence. This paper focuses on the chemical industry, exemplified by CV Rizqy Anhu Kemala, which faces challenges such as product quality dissatisfaction and increased competition. The study explores the impact of the 4P marketing mix—Product, Price, Promotion, Place—on perceived consumer value, trust, and repurchasing decisions. By collecting questionnaire data and applying Structural Equation Modeling (SEM), the research aims to provide insights. The findings show that the relationship between the independent variable product (X1) has a positive effect on perceived value, price (X2) does not have a positive effect on perceived value, promotion (X3) and location (X4) cannot be proven because these variables are excluded. While the perceived value attachment variable (Y) has a positive and significant effect on trust.
Analysis of Service Quality on the Starbucks Indonesia Application Using E-SERVQUAL and Importance Performance Analysis (IPA) Palmarosa Ardianti Putri Hardhika; Minto Waluyo
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.6570

Abstract

The advancement of technology has had a significant impact on various aspects of life, especially in terms of people’s dependence on digital services. This trend has driven e-commerce growth, especially in the food and beverage sector, including Starbucks Indonesia which offers a mobile application for enhanced customer experiences. Despites its popularity, the application has received a low rating of 2,4/5 on Google Play Store. This study aims to evaluate the app’s service quality using E-ServQual method, which assesses seven dimensions: efficiency, reliability, fulfillment, privacy, responsiveness, compensation, and contact. Additionally, Importance Performance Analysis is applied to identify critical performance factors requiring improvement. Data is collected through online surveys targeting users who have transacted via the app at least once. The result indicated that, 10 out of 19 service quality attributes exhibited negative gap values, indicating that user perceptions fell short of expectations in key areas such as responsiveness and privacy. These attributes were concentrated in Quadrant I of the IPA diagram. The study calculated an overall service quality level of 88% which, while relatively high, remains below the ideal 100% benchmark. This suggests notable gaps in meeting user needs, particularly when compared to industry standards for similar apps. Highlighting the need to prioritize service quality improvements across these 10 attributes to enhance the App’s service quality and meet user expectations. The study provides actionable recommendations for Starbucks Indonesia to prioritize service quality enhancements based on user feedback and performance analysis.
Analysis of Critical Factors Influencing Project Performance in Construction Projects at CV Adhi Citra Haryo Seto Seto, Adhimas Kunto Haryo; Anwar, Muhadjir; Waluyo, Minto
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.9810

Abstract

Construction projects often face challenges in meeting cost, time, and quality targets. This study aims to analyze: the effect of top management support as a critical factor on project performance, the effect of project team competence as a critical factor on project performance, the effect of green project practices as a critical factor on project performance, and the mediating role of project management effectiveness in these relationships. The research was conducted at CV Adhi Citra Haryo Seto, which managed seven projects during 2023–2025, involving 103 project personnel as respondents. Data were collected using questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4. The findings indicate that project performance at CV Adhi Citra Haryo Seto improves when top management provides consistent support, project teams demonstrate adequate competencies, and green project practices are effectively implemented. These three factors are reinforced through project management effectiveness, where well-prepared planning, structured coordination, and responsive control serve as the bridge that translates leadership support, team capabilities, and green project practices into tangible achievements in cost, time, quality, and project sustainability.
Analysis Of Warehouse Management and Implementation of Barcodes for Monitoring Goods at PT XYZ: Analisis Manajemen Pergudangan dan Penerapan Barcode untuk Monitoring Barang di PT XYZ Sya Ilma Marta; Minto Waluyo
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 1 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT XYZ is a company that operates in the state electricity generation sector. One of the keys to success and supporting the company's smooth operations is good warehouse management to reduce management errors. This study was carried out as an effort to improve warehouse management so that it can increase the company's operational efficiency. The failure mode and effect analysis method approach is a methodology used to evaluate failures that occur in a system, design, process or service. After carrying out the analysis, the results showed that the biggest failure was stock taking per item <5 minutes with the biggest point being 288 which was caused by manual stock taking activities. The suggestion for improvement given is the application of Barcodes (QR Codes) to simplify the stock taking process and shorten the stock taking work time. By implementing the QR Code system, warehouse management can cut the stock opname working time from what was previously done > 5 minutes to a maximum of 3 minutes with a total duration of work of around 1 month.
Web Database Design to Fulfill Audit Document Requests at PT XYZ: Perancangan Web Database Pemenuhan Pemintaan Dokumen Audit PT XYZ Ayunda PA. Larasati; Minto Waluyo
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 1 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT XYZ is a company that produces fertilizers, non-fertilizers, chemicals and agro-industrial products with various operational activities that support national food security. Continuous supervision and evaluation are needed to ensure that these activities are in accordance with standards and objectives. The Operations and Production Audit Department (AOP) is responsible for conducting supervision through the Annual Supervision Work Program (PKPT) which focuses on monitoring and evaluating the company's operations. However, in its implementation, it is often faced with challenges, such as limited human resources, short audit time, and wide audit coverage that hinders the collection of document requests. Currently, document collection still uses Google Drive and Spreadsheets which are relatively manual and time-consuming. To overcome this problem, a special system is needed to fulfill audit document requests which aims to simplify the process of collecting, monitoring and processing documents. This system is designed using the waterfall method with a MYSQL database and HTML, PHP, CSS, JavaScript programming languages ​​compiled using Visual Studio Code. This system allows for historical storage, so that if it is needed in the future, the auditor does not need to ask the relevant work unit again. The notification feature and organized data access make it easier for auditors to monitor the fulfillment of document requests. Thus, the audit document request system helps the process of collecting, updating, and monitoring documents related to audit document requests to be more organized and efficient, and can reduce human errors and speed up the workflow.
Analysis of Noise Level in the Workmanship Workshop Area of PT Berkah Anugerah Inti Semesta Departmental Signs with Control Chart X ̅ and R: Analisis Tingkat Kebisingan di Area Workshop dalam Pengerjaan Rambu Pendahulu Petunjuk Jurusan di PT Berkah Anugerah Inti Semesta dengan Peta Kendali X ̅ dan R Septia Anggraini; Minto Waluyo
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 1 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT Berkah Anugerah Inti Semesta, which is engaged in trading, handling, and operational and maintenance services, faces challenges related to exposure to noise levels that can affect workers' health. An analysis was conducted to evaluate the impact of noise on workers and formulate solutions to reduce it. The X̅ and R control map method and fishbone diagram were used to identify noise levels in three workshop areas that have high noise potential. Results showed that some noise values exceeded the threshold, posing a risk to workers' health in the long term. The main cause was identified as a lack of attention to noise management in the production process. The recommendations implemented aim to significantly reduce noise levels, safeguard workers' health, and increase productivity. These results provide strategic guidance for noise management in industrial work environments.
Work Accident Risk Analysis in Building Renovation Project at PT. XYZ Using the FMEA Method: Analisis Risiko Kecelakaan Kerja Pada Proyek Renovasi Bangunan di PT XYZ Menggunakan Metode FMEA Rizky Amalia Khusna; Minto Waluyo
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 1 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Construction projects naturally involve a high risk of work-related accidents, with potentially serious consequences if they occur. This is especially relevant in developing countries, where the risk of work-related accidents tends to be higher. In general, risk is defined as a situation that has the potential to have a detrimental impact on an individual or organization. Managing occupational safety and health (OHS) risks becomes very important. The Failure Mode and Effect Analysis (FMEA) method is used to identify risks by calculating the Risk Priority Number (RPN) value. Based on the results of the analysis of work-related accident risks in the building renovation project at PT XYZ, the highest RPN value was obtained, namely 251.6, in the wall and ceiling painting process. The risks identified include eye irritation and poisoning due to paint vapors during the painting process. A fishbone diagram was prepared to identify the main factors that could increase the potential for work-related accidents. The results of this analysis were used to design work-related accident risk control measures in the renovation project at PT XYZ.
Co-Authors Aan Aan Abdillah, Giyo Sekhan Abdur Rafiq Aditya, Bintang Anggry Awan Putra Aisyah Elvina, Helga Albany, Rifka Aulia Alfin Rizki Bagus Permadi Amalia, Adella Andi Irawan Andre Vendi Pradana Anna Nikmatulloh Ardani, Natalia Caliysta Aryadinata, Rafi Ayunda PA. Larasati Basuki Rahmat Bintang Anggry Awan Putra Aditya Cintha Niszar BungaKusuma Dalili Batrisyia Deflin Riendra Pratama Ema Rosary Sitorus Enny Aryanny Erlangga Eka Taruna Farida Pulansari Febriana Putri Wahyono, Qhintara Febriari Megahayati Fertansyah, Ammalya Ananda Fery Nurmansyah Ardianto Hani Aprilia Sari Hari, Ferdyansyah Bagus Az Hariyanto Hariyanto Helmy Widyantara Ian Adi Perdana Ramadhan Indira Hanefa Rahayu Islami, Mega Kartika, Nuarita Tri Khasanah, Dewi Miftakhul Ainun Arif Mohamad Irwan Afandi Mohammad Syarofuddin Much Alfi Shoffan Muhadjir Anwar Muhammad Samsudin Muhammad Sandi Kurniawan Nabila, Aisyatun Nesya Putri Ardianti Nugroho, Aqshal Daffa Nugroho, Tito Dwi Nurardisa, Acyuta Intan Octaviani, Elistia Olivia Cindy Pramita Ophelia, Thalita Khosyi Pailan Pailan Palmarosa Ardianti Putri Hardhika Permadi, Alfin Rizki Bagus Pridynafiah, Levina Purbaningtyas, Amelia Putri Adisti, Kirana Qudsiyah Qurrotul A&#039;yun Qudsiyah Qurrotul A'yun Raden S.M. Setiaji Ramadhani Elsya Narventina S Ramadhani, Novita Puspa Refy Diaz Nur Fauzi Rendi Andika Pratama Rizky Amalia Khusna Rochmatullah, Faris Yasin Sabrina Salma Nabila Sajidah Tiara Ayu Wiranda Sanggar Ayu Prayoga Sanjaya, Clairine Aurellia Santoso, Sri Nadine Septia Anggraini Seto, Adhimas Kunto Haryo Siska Fitri Andini Siti Zulaikhah Sitompul, Adriel Suwandari, Putri Ayu Sya Ilma Marta Syafitri, Kharisma Thalita Khosyi Ophelia Tiara Nindya Laksana Tuhu Agung Rachmanto Tuhu Agung Rachmanto Ulin Nuha Aditya Vindya Nova Nur Khumairo Widodo, Tegar Garin Widyatara, Alfina Willy Alfredo Purba Yoga Atmaja