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All Journal Jurnal Teknik Industri TEKMAPRO Journal of Industrial Engineering and Management JAM : Jurnal Aplikasi Manajemen Jurnal Informatika dan Teknik Elektro Terapan Journal of Industrial Engineering Management JATI UNIK : Jurnal Ilmiah Teknik dan Manajemen Industri Jurnal Inovasi Bisnis (Inovbiz) EKONOMIS : Journal of Economics and Business JURNAL PENDIDIKAN TAMBUSAI Journal of Humanities and Social Studies Jurnal Samudra Ekonomi dan Bisnis SULTANIST: Jurnal Manajemen dan Keuangan International Journal of Economics Development Research (IJEDR) Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Surya Teknika Nusantara Science and Technology Proceedings Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Quantitative Economics and Management Studies Indonesian Journal of Industrial Engineering & Management Juminten : Jurnal Manajemen Industri dan Teknologi JOURNAL LA MEDIHEALTICO Industrika : Jurnal Ilmiah Teknik Industri AJARCDE (Asian Journal of Applied Research for Community Development and Empowerment) Indonesian Journal of Innovation Studies JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Jurnal Hasi Penelitian Dan Pengkajian Ilmiah Eksakta - JPPIE INCOME: Indonesian Journal of Community Service and Engagement Jurnal Sains Student Research IIJSE Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Jurnal Cendekia Ilmiah Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Academia Open
Minto Waluyo
Universitas Pembangunan Nasional Veteran Jawa Timur
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

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Failure Mode and Effects Analysis Method Implementation to Reduce Losses in Pile Products at PT XYZ: Penerapan Metode Failure Mode and Effects Analysis Untuk Mengurangi Kecacatan Pada Produk Tiang Pancang Di PT XYZ Refy Diaz Nur Fauzi; Minto Waluyo
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 10 No. 2 (2026): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36339/je.v10i2.454

Abstract

The precast concrete industry plays a crucial role in supporting infrastructure development, particularly in the provision of structural elements such as piles, which require high quality and reliability. However, the complexity of the pile production process can potentially lead to various product defects that can reduce quality and increase production costs. This study aims to analyze pile product defects at PT XYZ and determine repair priorities using the Failure Mode and Effect Analysis (FMEA) method. The data used are primary data obtained through direct observation and interviews with production personnel, as well as product defect data from January to October 2025. The analysis was conducted by identifying the type of defect, assessing the severity, occurrence, and detection levels, and calculating the Risk Priority Number (RPN) to determine defects with the highest risk. The results showed that there are three main types of defects: skin adhesion, uneven surfaces, and concrete voids. Based on the RPN calculation, void defects have the highest RPN value of 270, making them a top priority for repair. Root cause analysis using a fishbone diagram showed that void defects are influenced by human, machine, method, material, and environmental factors. Proposed improvement recommendations include increased mold inspection and maintenance, work method controls in accordance with standard operating procedures (SOPs), workforce training, and strengthening the risk-based quality control system. The implementation of the FMEA method is expected to assist the company in reducing product defect rates and sustainably improving the quality of pile production.
Effects of UTAUT 2 Factors on Consumer Interest and Behavior in Digital Gold Investment: Evidence from the Tring! by Pegadaian Application Vindya Nova Nur Khumairo; Minto Waluyo
AJARCDE (Asian Journal of Applied Research for Community Development and Empowerment) Vol. 10 No. 3 (2026)
Publisher : Asia Pacific Network for Sustainable Agriculture, Food and Energy (SAFE-Network)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29165/ajarcde.v10i3.1298

Abstract

This study investigates the effects of seven Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) constructs (Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Hedonic Motivation, Price Value, and Habit) on Behavioral Intention and Use Behavior among users of the Tring! by Pegadaian application for digital gold (e-gold) investment. The study employs a quantitative approach using Covariance-Based Structural Equation Modeling (CB-SEM) with AMOS 23 to analyze data from 180 respondents selected through purposive sampling. The results reveal that Performance Expectancy (?=0.284, p<0.001), Social Influence (?=0.163, p<0.05), Hedonic Motivation (?=0.202, p<0.05), and Habit (?=0.370, p<0.001) have positive and significant effects on Behavioral Intention, with Habit demonstrating the strongest influence. Conversely, Effort Expectancy, Facilitating Conditions, and Price Value do not show significant effects on Behavioral Intention. For Use Behavior, Behavioral Intention (?=0.388, p<0.001) and Facilitating Conditions (?=0.293, p<0.01) have positive and significant effects, while Habit does not have a significant direct effect (?=0.049, p>0.05). Mediation analysis confirms that Habit's influence on Use Behavior operates indirectly through Behavioral Intention. These findings contribute empirical evidence on technology adoption in the emerging digital gold investment sector and provide practical recommendations for improving digital investment services in Indonesia. The study also acknowledges limitations, including the absence of trust and perceived risk constructs, and suggests directions for future research. Contribution to Sustainable Development Goals (SDGs):SDG 8: Decent Work and Economic GrowthSDG 9: Industry, Innovation, and Infrastructure
Pengaruh Ergonomic, Product Display, Brand Image dan Product Knowledge terhadap Purhase Intention sepatu Aerostreet dengan Price Discount sebagai Variabel Moderasi dengan metode SEM di Indonesia Willy Alfredo Purba; Minto Waluyo
Ekonomis: Journal of Economics and Business Vol 10, No 2 (2026): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v10i2.1389

Abstract

This study aims to examine how the influence of ergonomics, product display, brand image, and product knowledge on purchase intentions and to explain the moderating effect of price discounts on ergonomic influences, product appearance, brand image, and product knowledge on purchase intentions of Aerostreet shoes. The sample used is 100 respondents with a purposive sampling method. Data was collected by distributing questionnaires via google forms using a Likert scale to measure 20 indicators. The research was conducted using the SEM method. The results of the study show that ergonomics, product display and brand image have no significant effect on purchase intention. Price discount is not able to moderate the effect of ergonomics, product display and brand image on purchase intention. While the product knowledge variable is excluded from the model structure because it produces multicollinearity which means there is a significant relationship between exogenous variables.
Analisis Pengaruh Kualitas Pelayanan dan Harga terhadap Kepuasan Pelanggan dan Pembelian Ulang pada PT X di Surabaya Indira Hanefa Rahayu; Minto Waluyo
Ekonomis: Journal of Economics and Business Vol 10, No 2 (2026): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v10i2.1927

Abstract

This study aims to examine the effect of service quality and price on customer satisfaction and repurchase intention at PT X, a logistics service company in Surabaya. Primary data were collected through questionnaires from 100 respondents selected using purposive sampling (customers who had used the service at least three times). Data analysis employed Structural Equation Modeling (SEM) with AMOS software. The results indicate that service quality has no significant effect on customer satisfaction or repurchase intention. Price has a positive and significant effect on customer satisfaction but not on repurchase intention. Customer satisfaction also has no significant effect on repurchase intention. These findings suggest that in the competitive logistics industry, price plays a greater role in shaping short-term satisfaction, while customer loyalty requires additional factors such as delivery reliability and trust. Practical implications emphasize the importance of competitive pricing strategies balanced with improvements in non-price aspects to foster sustainable repurchase behavior.
Hospital Outpatient Service Reliability Gaps Identified by Servqual and IPA: Kesenjangan Keandalan Layanan Rawat Jalan Rumah Sakit yang Diidentifikasi oleh Servqual dan IPA Ramadhani Elsya Narventina S; Minto Waluyo
Indonesian Journal of Innovation Studies Vol. 27 No. 4 (2026): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v27i4.2199

Abstract

General Background Outpatient service quality depends on the alignment between patient expectations and actual service performance. Specific Background At BCD Hospital in Surabaya, service complaints concern parking, doctor availability and punctuality, queue administration, communication responsiveness, and staff interactions. Knowledge Gap The study addresses the need to determine not only the magnitude of perception-expectation discrepancies but also which outpatient service attributes should receive priority attention. Aims This study evaluates outpatient service quality using Servqual to measure perception-expectation gaps across 12 attributes and Importance Performance Analysis to identify improvement priorities. An online questionnaire was completed by 120 patients who had used outpatient services at least once. Results Eight of 12 attributes had negative gaps. Doctor punctuality recorded the largest negative attribute gap at -1.67, while Reliability had the largest dimensional gap at -1.47. Five attributes entered Quadrant I: parking availability, service punctuality, doctor availability according to schedule, information response speed, and staff courtesy. Average service conformity was 85%, leaving a 15% gap between performance and expectations. Novelty The study operationally combines Servqual gap analysis with IPA priority mapping in the specific context of BCD Hospital outpatient services. Implications Recommended actions include occupancy-based parking management, systematic delay evaluation, doctor schedule-change notifications, communication workload management, and standardized staff communication. Highlights: Eight of 12 attributes recorded negative perception-expectation scores; doctor punctuality was lowest at -1.67. Five Quadrant I priorities involved parking, schedule adherence, doctor availability, response speed, plus staff courtesy. Average conformity reached 85%, leaving a 15% shortfall against patient expectations. Keywords: Healthcare Service Quality, Importance Performance Analysis, Outpatient Services, Servqual
Analisis Model Marketing Mix 4P terhadap Keputusan Pembelian, Kepuasan Pelanggan, Citra Merek, dan Pembelian Ulang Mr. Suprek Dengan Tools SEM Muhammad Sandi Kurniawan; Minto Waluyo
Ekonomis: Journal of Economics and Business Vol 10, No 2 (2026): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v10i2.2405

Abstract

This study examines the effects of product, place, and promotion on purchase decision, customer satisfaction, brand image, and repurchase among customers of Mr. Suprek Surabaya. A quantitative survey of 100 respondents who had purchased Mr. Suprek products was analyzed using covariance-based structural equation modeling with maximum likelihood estimation in AMOS. Price was excluded from the model because of multicollinearity. Place and promotion have positive and significant effects on purchase decision, whereas product does not. Product and purchase decision increase customer satisfaction, while place and promotion do not. Brand image is shaped by product and place, but not by promotion or satisfaction. Repurchase is significantly influenced only by brand image. The findings separate acquisition from retention: place and promotion matter more for the first visit, product matters more for satisfaction and image, and brand image is the main pathway to repurchase. Managers of Mr. Suprek should therefore distinguish tactics that attract customers from tactics that keep them.
Percepatan Proyek pada Schedule Penjadwalan Kapal Perang dengan Precedence Diagram Method di Perusahaan Galangan Kapal Surabaya Deflin Riendra Pratama; Minto Waluyo
Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Vol. 3 No. 2 (2025): Maret: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jupiter.v3i2.766

Abstract

The Shipyard Company is a company that operates in the shipping sector, including ship production, overhaul and ship maintenance. In this case, the Shipbuilding Company has an important role in providing quality and timeliness in every project that has been accepted. Quality and timeliness are closely related to the planned production schedule, with efficient and effective scheduling it will have an impact on the quality results and production progress carried out, and cut excess production costs. Based on these needs, an analysis was carried out using the Precedence Diagram Method (PDM) on the Install Machinery Engine Deck 1 sub-job on the Warship project. The data needed in this research is the work breakdown structure (WBS). Based on the analysis that has been carried out, it was found that the most efficient path was found by eliminating dummy factors, so that work can be carried out simultaneously without waiting for previous work. In this case, it was found that the processing time for the Install Machinery Engine Deck 1 work on the Warship project was 471 days, compared to 657 days previously. Thus, the conclusion of this research is that the PDM method schedule has more efficient results than previous planning.
Co-Authors Aan Aan Abdillah, Giyo Sekhan Abdur Rafiq Aditya, Bintang Anggry Awan Putra Aisyah Elvina, Helga Albany, Rifka Aulia Alfin Rizki Bagus Permadi Amalia, Adella Andi Irawan Andre Vendi Pradana Anna Nikmatulloh Ardani, Natalia Caliysta Aryadinata, Rafi Ayunda PA. Larasati Basuki Rahmat Bintang Anggry Awan Putra Aditya Cintha Niszar BungaKusuma Dalili Batrisyia Deflin Riendra Pratama Ema Rosary Sitorus Enny Aryanny Erlangga Eka Taruna Farida Pulansari Febriana Putri Wahyono, Qhintara Febriari Megahayati Fertansyah, Ammalya Ananda Fery Nurmansyah Ardianto Hani Aprilia Sari Hari, Ferdyansyah Bagus Az Hariyanto Hariyanto Helmy Widyantara Ian Adi Perdana Ramadhan Indira Hanefa Rahayu Islami, Mega Kartika, Nuarita Tri Khasanah, Dewi Miftakhul Ainun Arif Mohamad Irwan Afandi Mohammad Syarofuddin Much Alfi Shoffan Muhadjir Anwar Muhammad Samsudin Muhammad Sandi Kurniawan Nabila, Aisyatun Nesya Putri Ardianti Nugroho, Aqshal Daffa Nugroho, Tito Dwi Nurardisa, Acyuta Intan Octaviani, Elistia Olivia Cindy Pramita Ophelia, Thalita Khosyi Pailan Pailan Palmarosa Ardianti Putri Hardhika Permadi, Alfin Rizki Bagus Pridynafiah, Levina Purbaningtyas, Amelia Putri Adisti, Kirana Qudsiyah Qurrotul A&#039;yun Qudsiyah Qurrotul A'yun Raden S.M. Setiaji Ramadhani Elsya Narventina S Ramadhani, Novita Puspa Refy Diaz Nur Fauzi Rendi Andika Pratama Rizky Amalia Khusna Rochmatullah, Faris Yasin Sabrina Salma Nabila Sajidah Tiara Ayu Wiranda Sanggar Ayu Prayoga Sanjaya, Clairine Aurellia Santoso, Sri Nadine Septia Anggraini Seto, Adhimas Kunto Haryo Siska Fitri Andini Siti Zulaikhah Sitompul, Adriel Suwandari, Putri Ayu Sya Ilma Marta Syafitri, Kharisma Thalita Khosyi Ophelia Tiara Nindya Laksana Tuhu Agung Rachmanto Tuhu Agung Rachmanto Ulin Nuha Aditya Vindya Nova Nur Khumairo Widodo, Tegar Garin Widyatara, Alfina Willy Alfredo Purba Yoga Atmaja