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All Journal Journal on Education Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal GeoEkonomi Jurnal Pendidikan dan Konseling International Journal of Business Economics (IJBE) Insight Management Journal Jurnal Pendidikan dan Pembelajaran Journal of Administrative and Sosial Science (JASS) Journal of Research and Development on Public Policy Transformasi: Journal of Economics and Business Management Jurnal Publikasi Ilmu Manajemen Prosiding Seminar Nasional Pascasarjana Proceeding of International Conference on Science, Education, and Technology JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Santri : Jurnal Ekonomi dan Keuangan Islam Public Service And Governance Journal Desentralisasi: Jurnal Hukum, Kebijakan Publik, Dan Pemerintahan Jurnal Akademika Baiturrahim Jambi Jurnal Pendidikan dan Sosial Humaniora
Sisca Septiani
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Other

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Pengaruh Kualitas Pelayanan Dan Varian Produk Terhadap Loyalitas Pelanggan Toko Kelontong Ayudea Oktaviani; Sisca Septiani
SANTRI : Jurnal Ekonomi dan Keuangan Islam Vol. 1 No. 5 (2023): Oktober : SANTRI : Jurnal Ekonomi dan Keuangan Islam
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/santri.v1i5.42

Abstract

This study aims to analyze the effect of Service Quality and Product Variants on Customer Loyalty at Darin Grocery Store in Cikopo Purwakarta. The source of the data in this study was obtained from a questionnaire (primary) which was distributed to the respondents. The population of this study were customers at the Darin Grocery Store in Cikopo Purwakarta. The research sample amount were 82 people. The research analysis method used is validity test, reliability test, multiple linear regression, f test and t test. The research findings indicate that the marketing strategy simultaneously affects customer loyalty. Based on multiple linear regression analysis, the coefficient of determination is 40.3%. The most dominant factor influencing is the product variance of the t test calculation. The t value for the service quality variable is 0.880, the t count for the product variant variable is 4.838. The results of the F test obtained F count of 26.715 and a significant value <0. 05.
Pemerintah Daerah dalam Menyusun Laporan Penyelenggaraan Pemerintahan Daerah M. Harry Mulya Zein; Gevin Wukt Wakim; Sisca Septiani
Public Service and Governance Journal Vol. 3 No. 1 (2022): Januari: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v3i1.1161

Abstract

The background of this research focuses on the complexity of the relationship between central and local governments in the context of governance in Indonesia. One manifestation of this decentralization concept is the Local Government Implementation Report (LPPD), which is a key instrument in ensuring local government accountability. This research was motivated by problems such as lack of complete data, delays in collection, and budget limitations in the preparation of LPPD. The purpose of this study is to understand the extent of coordination of the local government of Ambon City in the practice of LPPD, as well as the supporting and inhibiting factors of the process. The method used is qualitative, with primary data from interviews and secondary data from documentation. The results show that effective coordination is a key element in the preparation of LPPD Ambon City. Key factors in coordination include effective communication, awareness of the importance of coordination, commitment from relevant parties, participant competence, and coordination incentives. This study offers recommendations to improve the effectiveness of coordination in the preparation of LPPD to support local government development goals and community welfare.
Evaluasi Digitalisasi Webdesaku di Desa Sawahkulon Harry Mulya Zein; Aqli Hayat Tribrata; Rizaldy Izzulhaq; Andreas Tarigan; Muhammad Jilan Alfari; Rizky Nur Azizah; Novia Annisa Kusworo Putri; Coby Bryan Weya; Sisca Septiani
Journal of Research and Development on Public Policy Vol. 2 No. 4 (2023): Desember : Journal of Research and Development on Public Policy
Publisher : Lembaga Pengkajian Dan Pengembangan Sumberdaya Pembangunan (lppsp)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jarvic.v2i4.97

Abstract

With the rapid development of information technology, this study was carried out to evaluate the implementation and utilization of WEBDESAKU in the context of the Sawahkulon Village government. The research method used is qualitative, with data collection techniques through observation, documentation, and literature studies. The results show that WEBDESAKU is essential in transforming village governance improving effectiveness, transparency, and accountability. However, there are obstacles related to community understanding and awareness and the capabilities of village equipment in operating this platform. However, concerning Purwakarta Regent Regulation Number 253 of 2019, this study highlights the potential of WEBDESAKU as a vital instrument in implementing technology-based governance in Sawahkulon Village.
Pengaruh Gaya Kepemimpinan Dan Motivasi Terhadap Kinerja Karyawan Daniel Wisuda Purba; Sisca Septiani*; Septika Hastaningrum; Hendro Budiyanto
JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Vol 8, No 4 (2023): Agustus, Social Religious, History of low, Social Econmic and Humanities
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimps.v8i4.27090

Abstract

Keberhasilan sebuah organisasi ditentukan oleh sumber daya manusia. Gaya kepemimpinan dan motivasi adalah hal yang dapat mempengaruhi kinerja karyawan. Pendekatan uantitatif digunakan pada penelitian ini. Populasi terdiri dari Karyawan Beatrice Clothing, sebanyak 40 orang. Metode penetuan sampel jenuh atau total sampling. Teknik pegumpulan data dalam penelitian ini yaitu kuisioner. Teknik analisis data menggunakan uji validitas, uji realibilitas, uji asumsi klasik, analisis regresi linier berganda, uji t, uji F, dan uji koefisien determinasi. Hasil penelitian bahwa gaya kepemimpinan tidak memiliki pengaruh yang signifikan terhadap kinerja, sementara motivasi kerja secara positif dan berarti memengaruhi kinerja. Namun, melalui pengujian gabungan, terlihat bahwa ketika gaya kepemimpinan dan motivasi kerja bersatu, keduanya secara bersama-sama memainkan peran penting dalam meningkatkan kinerja karyawan. Temuan ini menggambarkan bahwa dalam konteks organisasi ini, menggalang keduanya secara sinergis menghasilkan dampak yang lebih besar daripada saat berdiri sendiri, menekankan pentingnya kerja sama yang efektif antara kepemimpinan dan dorongan internal untuk meraih kesuksesan,
Analisis Kejadian Tuberkulosis pada Suku Anak Dalam (SAD) di Desa Bukit Suban Asparian Asparian; Sisca Septiani; Hendra Dhermawan Sitanggang; Muhammad Syukri; Helmi Suryani Nasution
Jurnal Akademika Baiturrahim Jambi Vol. 13 No. 1 (2024): Maret
Publisher : Universitas Baiturrahim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36565/jab.v13i1.710

Abstract

Tuberculosis is a chronic disease caused by Mycobacterium tuberculosis. Tuberculosis is one of the risky diseases in Suku Anak Dalam (SAD) because it is far from health aspects, lack of nutritional knowledge, smoking habits and their work which requires interaction with the outside community, thus becoming a source of disease transmission. The aim of this research is to determine the factors associated with the incidence of tuberculosis in the Anak Dalam Tribe (SAD) in Bukit Suban Village, Sarolangun Regency. Methods: This type of research is quantitative research using an analytical observational design with a cross sectional approach. The research sample is the community of Children in the Nggrib Group, namely 30 people using a purposive sampling technique. Data collection used a questionnaire and data analysis was carried out using the chi-square statistical test. Results: The research results showed that the proportion of tuberculosis in SAD Bukit Suban Village was 13.3%. The results of bivariate analysis of statistical tests show that there is a relationship between nutritional status (p-value 0.037 <0.05) and smoking habits (p-value 0.026 <0.05) on the incidence of tuberculosis. However, employment (p-value 0.960 > 0.05) has no relationship with the incidence of tuberculosis in SAD in Bukit Suban Village, Sarolangun Regency. Conclusion: Factors such as nutritional status and smoking habits have a relationship with the incidence of tuberculosis, but work has no relationship with the incidence of tuberculosis in the SAD community of Bukit Suban Village
Implementasi Kebijakan E-Government dalam Administrasi Kepegawaian M Harry Mulya Zein; Diskha Febriyan Prasutra; Sisca Septiani
Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan Vol. 1 No. 3 (2024): Jurnal Hukum, Kebijakan Publik, dan Pemerintahan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/desentralisasi.v1i3.98

Abstract

The implementation of E-Government policies in personnel administration aims to improve the efficiency and transparency of public services. This research analyzes the implementation of related policies, obstacles faced, and solutions taken. The method used is descriptive qualitative with an inductive approach, where data is obtained through observation, interviews, and documentation. The results show that although the implementation of E-Government is going well, there are still obstacles, such as the lack of experts and adequate infrastructure. Efforts made include recruitment of experts and updating technological infrastructure. In conclusion, improving the implementation of E-Government needs to be done by paying attention to the existing supporting factors.
KINERJA LAYANAN ADMINISTRASI KEPEGAWAIAN: TANTANGAN DAN SOLUSI M Harry Mulya Zein; Anugerah Pratama Hustoto; Sisca Septiani
Jurnal Review Pendidikan dan Pengajaran Vol. 7 No. 4 (2024): Vol. 7 No. 4 Tahun 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v7i4.33128

Abstract

Penelitian ini bertujuan untuk mengevaluasi kualitas pelayanan administrasi kepegawaian di Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Sungai Penuh, dengan fokus pada dimensi kualitas pelayanan berdasarkan teori Kotler, yaitu tangibles, reliability, responsiveness, assurance, dan empathy. Metode yang digunakan adalah penelitian kualitatif deskriptif dengan pendekatan induktif. Data dikumpulkan melalui wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa kualitas pelayanan di BKPSDM sudah cukup memadai dari segi sarana dan prasarana, lokasi yang strategis, serta kebersihan dan kenyamanan ruangan. Namun, terdapat beberapa hambatan seperti kurangnya jumlah petugas, ketiadaan ruang pelayanan khusus, dan ketidakaktifan website. Upaya perbaikan termasuk penambahan jumlah pegawai, pengaktifan website, serta peningkatan kompetensi pegawai melalui diklat. Dengan mengatasi hambatan-hambatan ini, diharapkan BKPSDM dapat meningkatkan kualitas pelayanan administrasi kepegawaian yang lebih efisien dan responsif.
Evaluasi Pelayanan Penanggulangan Bencana Kebakaran oleh Pemerintah Kecamatan M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 2 No. 2 (2021): Juli : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v2i2.1021

Abstract

This study evaluates the quality of local government public services in fire disaster management. Using a descriptive qualitative approach, this study focuses on interviews, observation, and documentation techniques for data analysis. The results identified a shortage of firefighting equipment and a significant reliance on the sub-district as the primary coordinator with the DPKPB. Despite rapid response efforts from the subdistrict government, more public education on fire prevention and handling still needs to be done. The main challenges are inhibiting factors such as natural conditions, lack of public awareness, and lack of infrastructure. This research suggests improved equipment provision, more effective community outreach, infrastructure development, and coordination between agencies and communities to quickly and efficiently respond to fire emergencies.
Manajemen Partisipatif: Sebuah Pendekatan Meningkatkan Peran Masyarakat Dalam Pembangunan Desa M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 2 No. 1 (2021): Januari : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v2i1.1023

Abstract

Village development will not be separated from community participation because it is the primary beneficiary of development and becomes a development actor. This study examines exploring planning to participatory evaluation involving rural communities in evaluating village development programs. This makes it possible to provide feedback, monitor progress, and identify changes needed to implement development programs. The study used a qualitative approach, using primary data from interviews and relevant secondary data. The results of community research are included in village development planning through Musrembang. In the implementation stage of community development, they are also involved even though not all communities participate in the village development process. Participatory management in development in Liunggunung Village is in the infrastructure development approach and other fields such as health. The community is involved and contributes to infrastructure development and other fields. Community participation can lead to empowering rural communities, increasing their decision-making capacity, and strengthening social networks in communities. Communities involved in the decision-making and implementation of village development projects tend to have a higher sense of ownership of the project. The active participation of the community in village development has a positive impact on the sustainability of the program and the improvement of the community's quality of life. Community participation in village development is essential for sustainable development, community empowerment, and improved quality of life locally.
Optimalisasi Kualitas Pelayanan di Kantor Kecamatan: Sebuah Studi tentang Efisiensi dan Kepuasan Masyarakat M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 1 No. 1 (2020): Januari : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v1i1.1024

Abstract

This study aims to examine the quality of public services in Pusakajaya District, Subang Regency, focusing on citizens' basic needs and civil rights. This study used qualitative and descriptive methods, with data collected through interviews and observations. Data analysis is done through data reduction, presentation, and conclusions. The results showed that the quality of service at the Pusakajaya sub-district office was not satisfactory, mainly due to limited physical infrastructure and service facilities, such as the absence of a comfortable waiting room, inadequate service room, and lack of air conditioning facilities. Despite these barriers, service processes generally conform to existing standards. Supporting factors for service quality are employee work motivation while inhibiting factors include employee shortages and inadequate infrastructure. This study suggests improvements in human resource management, acceleration of infrastructure development, and increased employee motivation as important steps to improve service quality. It is hoped that with this improvement, the quality of service in Pusakajaya District can meet the needs and expectations of the community more effectively.
Co-Authors Abdul Mutholib Andreas Tarigan Anugerah Pratama Hustoto Aqli Hayat Tribrata Arliyah Arliyah Asparian Ayudea Oktaviani Bagas Prakosa Beti Nurasih Cahyo Budi Utomo Cahyo Budi Utomo Chaerudin, Chaerudin Coby Bryan Weya Daniel Wisuda Purba Daniel Wisuda Purba Daniel Wisuda Purba Desy Fauziah Diskha Febriyan Prasutra Elia Azizah Estovel Bintang Samuel Korompis Fitri Wulandari Gevin Wukt Wakim Harta Danay Helmi Suryani Nasution Hendra Dhermawan Sitanggang Hendro Budiyanto Hendro Budiyanto Hendro Budiyanto Idah Riyanti Joko Sutarto M. Harry Mulya Zein M. Harry Mulya Zein Marhamah Ilahiyah Mia Maulida Muhammad Jilan Alfari Muhammad Syukri Novia Annisa Kusworo Putri Puji Darwanti Qomaruddin Rizal Reo Riki Lazarius Retno Sasti Intan Pangastuti Rizaldy Izzulhaq Rizky Nur Azizah Ruliando Hasea Purba Rusmiyanti Rusmiyanti Sekar Dwi Astuti Septika Hastaningrum Siswi Yulfani Siti Aqidatun Siti Nurwanti Sopi Ali Suprobo Pulas Dewi Suwito Eko Pramono Tanti Harjanti Wiwik Hidayati Wiwik Pudjaningsih Yuvensius Lana