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All Journal Journal on Education Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal GeoEkonomi Jurnal Pendidikan dan Konseling International Journal of Business Economics (IJBE) Insight Management Journal Jurnal Pendidikan dan Pembelajaran Journal of Administrative and Sosial Science (JASS) Journal of Research and Development on Public Policy Transformasi: Journal of Economics and Business Management Jurnal Publikasi Ilmu Manajemen Innovative: Journal Of Social Science Research Prosiding Seminar Nasional Pascasarjana Proceeding of International Conference on Science, Education, and Technology Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Santri : Jurnal Ekonomi dan Keuangan Islam Public Service And Governance Journal Desentralisasi: Jurnal Hukum, Kebijakan Publik, Dan Pemerintahan Jurnal Akademika Baiturrahim Jambi Educational Dynamics: International Journal of Education and Social Sciences Jurnal Pendidikan dan Sosial Humaniora
Sisca Septiani
Unknown Affiliation
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Other

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Pengaruh Kualitas Pelayanan Dan Varian Produk Terhadap Loyalitas Pelanggan Toko Kelontong Ayudea Oktaviani; Sisca Septiani
SANTRI : Jurnal Ekonomi dan Keuangan Islam Vol. 1 No. 5 (2023): Oktober : SANTRI : Jurnal Ekonomi dan Keuangan Islam
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/santri.v1i5.42

Abstract

This study aims to analyze the effect of Service Quality and Product Variants on Customer Loyalty at Darin Grocery Store in Cikopo Purwakarta. The source of the data in this study was obtained from a questionnaire (primary) which was distributed to the respondents. The population of this study were customers at the Darin Grocery Store in Cikopo Purwakarta. The research sample amount were 82 people. The research analysis method used is validity test, reliability test, multiple linear regression, f test and t test. The research findings indicate that the marketing strategy simultaneously affects customer loyalty. Based on multiple linear regression analysis, the coefficient of determination is 40.3%. The most dominant factor influencing is the product variance of the t test calculation. The t value for the service quality variable is 0.880, the t count for the product variant variable is 4.838. The results of the F test obtained F count of 26.715 and a significant value <0. 05.
Pemerintah Daerah dalam Menyusun Laporan Penyelenggaraan Pemerintahan Daerah M. Harry Mulya Zein; Gevin Wukt Wakim; Sisca Septiani
Public Service and Governance Journal Vol. 3 No. 1 (2022): Januari: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v3i1.1161

Abstract

The background of this research focuses on the complexity of the relationship between central and local governments in the context of governance in Indonesia. One manifestation of this decentralization concept is the Local Government Implementation Report (LPPD), which is a key instrument in ensuring local government accountability. This research was motivated by problems such as lack of complete data, delays in collection, and budget limitations in the preparation of LPPD. The purpose of this study is to understand the extent of coordination of the local government of Ambon City in the practice of LPPD, as well as the supporting and inhibiting factors of the process. The method used is qualitative, with primary data from interviews and secondary data from documentation. The results show that effective coordination is a key element in the preparation of LPPD Ambon City. Key factors in coordination include effective communication, awareness of the importance of coordination, commitment from relevant parties, participant competence, and coordination incentives. This study offers recommendations to improve the effectiveness of coordination in the preparation of LPPD to support local government development goals and community welfare.
Evaluasi Digitalisasi Webdesaku di Desa Sawahkulon Harry Mulya Zein; Aqli Hayat Tribrata; Rizaldy Izzulhaq; Andreas Tarigan; Muhammad Jilan Alfari; Rizky Nur Azizah; Novia Annisa Kusworo Putri; Coby Bryan Weya; Sisca Septiani
Journal of Research and Development on Public Policy Vol. 2 No. 4 (2023): Desember : Journal of Research and Development on Public Policy
Publisher : Lembaga Pengkajian Dan Pengembangan Sumberdaya Pembangunan (lppsp)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jarvic.v2i4.97

Abstract

With the rapid development of information technology, this study was carried out to evaluate the implementation and utilization of WEBDESAKU in the context of the Sawahkulon Village government. The research method used is qualitative, with data collection techniques through observation, documentation, and literature studies. The results show that WEBDESAKU is essential in transforming village governance improving effectiveness, transparency, and accountability. However, there are obstacles related to community understanding and awareness and the capabilities of village equipment in operating this platform. However, concerning Purwakarta Regent Regulation Number 253 of 2019, this study highlights the potential of WEBDESAKU as a vital instrument in implementing technology-based governance in Sawahkulon Village.
Implementasi Kebijakan E-Government dalam Administrasi Kepegawaian M Harry Mulya Zein; Diskha Febriyan Prasutra; Sisca Septiani
Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan Vol. 1 No. 3 (2024): Jurnal Hukum, Kebijakan Publik, dan Pemerintahan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/desentralisasi.v1i3.98

Abstract

The implementation of E-Government policies in personnel administration aims to improve the efficiency and transparency of public services. This research analyzes the implementation of related policies, obstacles faced, and solutions taken. The method used is descriptive qualitative with an inductive approach, where data is obtained through observation, interviews, and documentation. The results show that although the implementation of E-Government is going well, there are still obstacles, such as the lack of experts and adequate infrastructure. Efforts made include recruitment of experts and updating technological infrastructure. In conclusion, improving the implementation of E-Government needs to be done by paying attention to the existing supporting factors.
Evaluasi Pelayanan Penanggulangan Bencana Kebakaran oleh Pemerintah Kecamatan M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 2 No. 2 (2021): Juli : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v2i2.1021

Abstract

This study evaluates the quality of local government public services in fire disaster management. Using a descriptive qualitative approach, this study focuses on interviews, observation, and documentation techniques for data analysis. The results identified a shortage of firefighting equipment and a significant reliance on the sub-district as the primary coordinator with the DPKPB. Despite rapid response efforts from the subdistrict government, more public education on fire prevention and handling still needs to be done. The main challenges are inhibiting factors such as natural conditions, lack of public awareness, and lack of infrastructure. This research suggests improved equipment provision, more effective community outreach, infrastructure development, and coordination between agencies and communities to quickly and efficiently respond to fire emergencies.
Manajemen Partisipatif: Sebuah Pendekatan Meningkatkan Peran Masyarakat Dalam Pembangunan Desa M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 2 No. 1 (2021): Januari : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v2i1.1023

Abstract

Village development will not be separated from community participation because it is the primary beneficiary of development and becomes a development actor. This study examines exploring planning to participatory evaluation involving rural communities in evaluating village development programs. This makes it possible to provide feedback, monitor progress, and identify changes needed to implement development programs. The study used a qualitative approach, using primary data from interviews and relevant secondary data. The results of community research are included in village development planning through Musrembang. In the implementation stage of community development, they are also involved even though not all communities participate in the village development process. Participatory management in development in Liunggunung Village is in the infrastructure development approach and other fields such as health. The community is involved and contributes to infrastructure development and other fields. Community participation can lead to empowering rural communities, increasing their decision-making capacity, and strengthening social networks in communities. Communities involved in the decision-making and implementation of village development projects tend to have a higher sense of ownership of the project. The active participation of the community in village development has a positive impact on the sustainability of the program and the improvement of the community's quality of life. Community participation in village development is essential for sustainable development, community empowerment, and improved quality of life locally.
Optimalisasi Kualitas Pelayanan di Kantor Kecamatan: Sebuah Studi tentang Efisiensi dan Kepuasan Masyarakat M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 1 No. 1 (2020): Januari : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v1i1.1024

Abstract

This study aims to examine the quality of public services in Pusakajaya District, Subang Regency, focusing on citizens' basic needs and civil rights. This study used qualitative and descriptive methods, with data collected through interviews and observations. Data analysis is done through data reduction, presentation, and conclusions. The results showed that the quality of service at the Pusakajaya sub-district office was not satisfactory, mainly due to limited physical infrastructure and service facilities, such as the absence of a comfortable waiting room, inadequate service room, and lack of air conditioning facilities. Despite these barriers, service processes generally conform to existing standards. Supporting factors for service quality are employee work motivation while inhibiting factors include employee shortages and inadequate infrastructure. This study suggests improvements in human resource management, acceleration of infrastructure development, and increased employee motivation as important steps to improve service quality. It is hoped that with this improvement, the quality of service in Pusakajaya District can meet the needs and expectations of the community more effectively.
Pemberdayaan Ekonomi Pedesaan: Analisis dan Solusi M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 1 No. 2 (2020): Juli : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v1i2.1025

Abstract

This study aims to analyze the dynamics of the rural economy in Sukajaya Village, a newly formed village from expansion. Through a qualitative approach, this study examines strengths, weaknesses, opportunities, and threats in the agricultural, MSME, and social sectors in Sukajaya Village. It was found that Sukajaya Village has advantages in agriculture and culinary MSMEs but faces challenges such as a lack of government support and understanding of the digital economy. This research also reveals social problems, especially in education. Proposed solutions include improving digital infrastructure, entrepreneurship education, and social interventions for schooling. This research provides important insights into rural economic empowerment that can help Sukajaya Village face challenges and seize opportunities.
ANALYSIS OF THE COMPETENCE AND PROFESSIONALISM OF THE STATE CIVIL APPARATUS (ASN) IN IMPROVING PUBLIC SERVICES IN THE FIRE AND RESCUE SERVICE M. Harry Mulya Zein; Sisca Septiani
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 3 No. 1 (2022): Januari : Journal of Administrative and Sosial Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v3i1.1026

Abstract

This study aims to analyze and explain the level of competence and professionalism of the State Civil Apparatus (ASN) in improving services at the North Jakarta Fire and Rescue Service. This research uses a qualitative method of collecting data through interviews, observations, and secondary data. The results showed that ASN's competencies include technical, managerial, socio-cultural, and integrity aspects. ASN professionalism involves attitudes, behaviors, and work qualities that reflect dedication, integrity, and responsibility. Education has met the competencies, but training is needed to improve employee professionalism. Public service civil servants at the North Jakarta Fire and Rescue Service are responsive, effective, efficient, and highly quality. An indicator of the success of employee professionalism is seen in the increase in fire and rescue service time. With adequate competence, high professionalism, and quality public services, civil servants in the North Jakarta Fire and Rescue Service can provide optimal services to the community. To achieve this goal, it is recommended to improve education training and implement a code of ethics, transparency, accountability, and efficient management of resources.
Analisis Penggunaan Teknologi pada Proses Pembelajaran di TK Aisyiyah Bustanul Athfal Jatibarang Sisca Septiani; Wiwik Hidayati
DIAJAR: Jurnal Pendidikan dan Pembelajaran Vol. 4 No. 2 (2025): April 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/diajar.v4i2.4274

Abstract

Technology has become an important component in transforming education in the digital era, including at the early childhood education level, such as at Aisyiyah Bustanul Athfal Jatibarang Kindergarten. This study analyzes the application of technology in the learning process by focusing on the use of hardware (laptops/computers, LCDs, smartphones, speakers) and software (Canva, YouTube) in three stages of learning: planning, implementation, and evaluation. Using a qualitative narrative approach, data were collected through in-depth interviews and observations of the principal, teachers, and direct observation of student activities during the learning process. The study results indicate that integrating technology significantly improves the quality of learning by facilitating teachers in preparing materials, presenting educational content, and conducting learning evaluations. Although it positively impacts children's motivation and understanding, there are challenges in the risk of dependence on technology and suboptimal infrastructure, particularly limited WiFi access. Implications: The development of educational technology in kindergartens requires a balanced approach between technology and conventional learning methods, supported by improving teachers' digital competencies and infrastructure.
Co-Authors . Asparian, . Abdul Mutholib Andreas Tarigan Aqli Hayat Tribrata Ardyansyah Wijaya Arliyah Arliyah Ayudea Oktaviani Bagas Prakosa Beti Nurasih Budiyanto, Hendro Cahyo Budi Utomo Cahyo Budi Utomo Chaerudin, Chaerudin Coby Bryan Weya Daniel Wisuda Purba Daniel Wisuda Purba Desy Fauziah Diskha Febriyan Prasutra Elia Azizah Estovel Bintang Samuel Korompis Fitri Wulandari Gevin Wukt Wakim Harta Danay Hastaningrum, Septika Hendro Budiyanto Hendro Budiyanto Hendro Budiyanto Hustoto, Anugerah Pratama Ibrahim Youssef Farahat Ismail Idah Riyanti Joko Sutarto M. Adam Rifaldi M. Harry Mulya Zein M. Harry Mulya Zein Mahedar, Syifa Jouhairiah Marhamah Ilahiyah Mia Maulida Muhammad Jilan Alfari Muhammad Syukri Mulya Zein, M Harry Nasution, Helmi Suryani Novia Annisa Kusworo Putri Puji Darwanti Purba, Daniel Wisuda Qomaruddin Rizal Reo Riki Lazarius Retno Sasti Intan Pangastuti Rizaldy Izzulhaq Rizky Nur Azizah Ruliando Hasea Purba Rusmiyanti Rusmiyanti Sekar Dwi Astuti Septika Hastaningrum Siswi Yulfani Sitanggang, Hendra Dhermawan Siti Aqidatun Siti Nurwanti Sopi Ali Suprobo Pulas Dewi Suwito Eko Pramono Tanti Harjanti Wiwik Hidayati Wiwik Pudjaningsih Yuvensius Lana