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All Journal Jurnal Pendidikan dan Pengajaran Jurnal Manajemen Pelayanan Hotel Community Empowerment Synergy and Society Service Journal of Tourism and Interdiciplinary Studies Stilistika Journal of Business on Hospitality and Tourism
Sulistyoadi Joko Saharjo
Universitas Triatma Mulya
Arts Humanities Education Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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PELAFALAN BAHASA INGGRIS MAHASISWA JURUSAN KANTOR DEPAN PPLP MAPINDO Paramita Sari, Ni Luh Komang Julyanti; Jokosaharjo, Sulistyoadi; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 4 No 2 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040203

Abstract

Bali selalu berupaya untuk berbenah diri dalam aspek kepariwisataan khususnya pada fasilitas akomodasi dan pelayanan kepada wisatawan. Komunikasi adalah salah satu faktor paling menentukan di dalam penentuan kualitas pelayanan. Fenomena tersebut menuntut para lulusan di lembaga pendidikan dan pelatihan perhotelan dan pariwisata untuk memiliki kemampuan berkomunikasi yang baik dalam bahasa Inggris. Pada penelitian ini, peneliti mengangkat peserta didik Jurusan Kantor Depan PPLP MAPINDO sebagai objek penelitian. Terdapat dua hal yang dikaji dalam penelitian ini, yaitu; permasalahan yang dihadapi mahasiswa dalam berbicara bahasa Inggris dari segi pelafalan(pronounciation), dan faktor-faktor yang menghambat mahasiswa dalam pembelajaran berbicara. Dalam penelitian ini diperoleh bahwa mahasiswa mengalami permasalahan selama proses pembelajaran dalam hal pelafalan bahasa Inggris, yaitu masih besarnya unsur bahasa pertama atau bahasa ibu yang memengaruhi pembelajaran bahasa kedua atau asing. Di samping itu, terdapat beberapa faktor penghambat mahasiswa dalam pembelajaran berbicara. Faktor-faktor tersebut adalah penguasaan komponen kebahasaan, dan penguasaan komponen isi, serta kondisi lingkungan yang kurang efektif selama proses belajar mengajar berlangsung. Kata kunci: berbicara, pelafalan, fonologi, hambatan, bahasa asing (Inggris)
PENDAMPINGAN DESA WISATA DALAM MENGEMBANGKAN POTENSI DESA MELALUI PROMOSI DIGITAL DI DESA TANGKUP KECAMATAN SIDEMEN, KARANGASEM BALI Komang Krishna Yogantara; Putu Agus Prayogi; Sulistyoadi Joko Saharjo; Made Hedy Wartana
Synergy and Society Service Vol. 2 No. 1 (2022): Synergy and Society Service
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (510.232 KB) | DOI: 10.51713/save.v2i1.57

Abstract

Tangkup Village is a village located in the Sidemen District, Karangasem Regency which is the name of an ancient village in Bali, has high potential in the agricultural, plantation and tourism sectors. After the Covid-19 pandemic, which made all tourism activities in Tangkup Village need to be revived, there were several obstacles that had to be overcome, such as the inconsistency of tourism activists in promoting tourist destinations in Tangkup Village, especially in the use of digital promotions. The purpose of this service is to provide assistance to activists and in an effort to improve digital marketing strategies in Tangkup Village. The method used in this service is training and mentoring. Based on the results of the training and assistance carried out, it shows that there is an improvement, able to develop village potential, understanding of digital media management as a means of digital marketing media which includes content creation and suitability, completeness of information in promotional videos, efforts to increase insight with paid advertising and others. etc.
COMMON MISTAKES DONE BY THE STUDENTS OF 6TH SEMESTER IN USING ENGLISH IN THE PRACTICE OF RESTAURANT'S SEQUENCE OF SERVICE ORDER Jokosaharjo, Sulistyoadi; Subadra, I Nengah; Hendra, I Ketut Yos
Jurnal Manajemen Pelayanan Hotel Vol 3 No 2 (2019): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (298.857 KB) | DOI: 10.37484/jmph.030203

Abstract

English mastery plays an important role in tourism and hospitality industries in Bali. STIPAR Triatma Jaya as one of tourism colleges in Bali has to prepare the students with sufficient English skill. To improve their English skill, this research tries to find out some weaknesses in using English in the practice of restaurant's sequence of service order. The mistakes done by the students were derived from 4 types of sentence (Murar, 2011). The results show that there are 24 types of mistake, in which, the most common ones are the use of be and article. Keywords : English mastery, types of sentence, restaurant's sequence of service order.
The Application of Maxim Quantity in Explaining Tourist Objects by Diploma 3 Students of Tour and Travel Department Paramita Sari, Ni Luh Komang Julyanti; Jokosaharjo, Sulistyoadi; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 7 No 2 (2023): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.070201

Abstract

The history and culture of Bali has become an additional value for the development of Bali tourism. In addition to natural beauty such as the sea and mountains, local wisdom which is still upheld by the people of Bali makes Bali a special place for the tourists who are visiting Bali Island. Tourism in Bali is one of the economic sectors that the Balinese people are most involved in. One of the jobs in the tourism sector that many Balinese people are involved in is a tour guide. Good communication skills are very necessary for tourism workers, one of the languages which is commonly used is English. The application of the principle/maxims of quantity in the utterances of tour guides is the subject of study in this study. The research objects in this study were 21 diploma students majoring in tour and travel department at Triatma Mulya University. This research is a qualitative research that analyzes the application of the maxims/principles of quantity in students' utterances while explaining tourist objects. The data obtained will be sorted and processed based on pragmatic theory and then it would be presented descriptively. During the explanation of tourist objects, students have applied the principle of quantity in several utterances that are spoken. However, some of the students' speeches did not apply the principle/maxim of quantity. This happened because in processing utterances students were mostly influenced by internal factors such as the language factor that is possessed by students were still limited and the mastery of content components. Students' unpreparedness during practice is one of the inhibiting factors for students to apply the principle/maxims of quantity to their utterances.Keywords: communication, tour guide, pragmatic, speech, maxim of quantity
A SURVEY OF FOREIGN LANGUAGE NEEDS IN AAN TOURISM VILLAGE, KLUNGKUNG, BALI Jokosaharjo, Sulistyoadi; Ratih Wijayanti, Anak Agung; Paramita, Ni Luh Komang Julyanti
Jurnal Manajemen Pelayanan Hotel Vol 6 No 1 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060106

Abstract

This simple survey research aims to find out the interest of Aan villagers in learning foreign languages. Aan village is chosen because it just obtained the Tourism Village legalization based on the Klungkung Regent Regulation Number 8 Year 2021. One of the requirements of a Tourism Village is the ability to communicate with local and international tourists. The survey in form of a questionnaire consists of 8 questions in which it primarily aims to find out the most preferred and prioritized foreign languages which are needed in Aan, days to conduct the language training, and suggestions related to the conduct of the language training. There were 21 respondents who were involved in the tourism activity in Aan village. The survey results show that the most needed foreign language training is English, in which, the training can be carried out on Sunday and Saturday. Most of the respondents suggest that the training should be carried out in fun ways and not too tense. Keywords: Survey, Foreign Language Training, Tourism Village.
TOURISTS EXPECTATION AND PERCEPTION TOWARD SANGEH TOURISM VILLAGE Wisnawa, I Made Bayu; Wijayanti, Anak Agung Ratih; Jokosaharjo, Sulistyoadi
Journal of Business on Hospitality and Tourism Vol. 5 No. 2 (2019): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v5i2.158

Abstract

Sangeh is a tourism village which has tourism potentials such as nature scenery, rice field, forest, and culinary. This research studies the expectation and perception of the tourists who visit Sangeh. A qualitative method using questionnaire and interview techniques was used in the research. There were 155 respondents in which the questionnaire was distributed offline and online.  This research aims to find out the expectation, perception, and satisfaction of the tourists in enjoying their tourism visit in Sangeh, and also to find out the efforts which can be done by the management in increasing tourists’ satisfaction in enjoying the tourism visit. The results show that the tourists’ expectation is on the installation of road signs which enable them to reach Sangeh easily. The highest perception felt by the tourists is its beautiful natural scenery. The biggest gap felt by the tourists is the internet connection. The effort which should be done by the management is by providing additional supporting facilities.
Co-Authors Aerial Yeremia Jumadi Anak Agung Ratih Wijayanti Charisa Gracia Ola Frederika Banyo Hendra, I Ketut Yos I Gede Kesuma Arimbawa I Made Ari Sedana I Made Arie Kasnawa I Made Bayu Wisnawa I Nyoman Komang Adi Saputra I Wayan Agus Arif Budi Astina Isa Wahjoedi Dwi Poetranto Jaka Nur Hidayat Julyanti, Ni Komang Paramitha Komang Krishna Yogantara Kristina Rati Ratna Made Hedy Wartana Maria Agusta Hipolita Ampur Maria Angelia Selvira Foglin Ni Ketut Dewi Irwanti Ni Luh Komang Julyanti Paramita Sari, Ni Luh Komang Julyanti Ni Luh Putu Sri Widhiastuty Ni Nyoman Arini Ni Nyoman Nidya Trianingrum Ni Wayan Mekarini Paramita, Ni Luh Komang Julyanti Putu Agus Prayogi Putu Agus Prayogi Ratih Wijayanti, Anak Agung Sari, Ni Luh Komang Julyanti Paramita Subadra, I Nengah