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Evaluasi Kualitas Pelayanan dan Fasilitas Perpustakaan Terhadap Tingkat Kepuasan Mahasiswa Universitas Mahaputra Muhammad Yamin Afni Yeni; Nurhayati; Diana Oktavia
eCo-Buss Vol. 7 No. 2 (2024): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v7i2.1703

Abstract

  The library functions as a multifaceted hub for knowledge acquisition, offering a range of services including access to library materials, reading assistance, educational support, information dissemination, foundational research activities, and various additional roles. Considering the previously discussed roles of the library, it is crucial for it to have superior facilities, deliver exceptional services, and improve the effectiveness of its librarians. This study aimed to assess how service quality and library facilities influence student satisfaction. This investigation utilizes a quantitative research approach. This study was carried out at the Campus I Library of Mahaputra Muhammad Yamin University. The subjects of this study consisted of all active students from Mahaputra Muhammad Yamin University who visited the library. The sampling method employed in this study was accidental sampling. This study involved a sample of 42 students. Data were collected through the distribution of questionnaires to participants. The findings of the study indicated that the quality of library services and facilities had a partial impact on student satisfaction. The quality of library services and facilities had a significant impact on student satisfaction.
Pengaruh kompetensi, tanggung jawab dan budaya kerja terhadap kinerja pegawai negeri sipil padaDinas perdagangan dan koperasi, usaha kecil dan menengah kota solok Yuci Mardiosa; Nurhayati Nurhayati; Netty Indrawati
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Vol. 1 No. 3 (2023): Juli : MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/muqaddimah.v1i3.353

Abstract

This research was conducted at the Department of Trade and Cooperatives, Small and Medium Enterprises in the City of Solok, the purpose of this research was to determine the effect of Competence, Responsibility and Work Culture on the Performance of Civil Servants in the Office of Trade and Cooperatives, Small and Medium Enterprises of the City of Solok. In this study, the population was civil servants at the trade and cooperative service, small and medium enterprises in the city of Solo, totaling 32 people. By using total sampling, a sample of 32 people was obtained. The data collection technique used is by using a questionnaire or questionnaire. Based on multiple linear regression analysis of the variables of competence, responsibility and work culture on the performance of civil servants, Y = 6.378 a + 0.374 X1 + 0.206 X2 + 0.253 X3 + e. from the t test conducted, it was found that the variable X1 Competence had a significant effect on the performance of civil servants with a variable value of 2.957 >1,699  and a significant value level of 0.006 <0.05. Variable X2 Responsibility has a significant effect on the performance of civil servants with a variable value of 2.065 >1,699  and a significant value level of 0.003 <0.05. Variable X3 Work Culture has a significant effect on the performance of civil servants with a variable value of 2.101 > 1,699 and a significant value level of 0.045 <0.05. From the F test conducted, it was found that competence, responsibility and work culture simultaneously influenced the performance of civil servants, fcount 18.315 > ftable 2.922 with a significance value of 0.000 <0.05.