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All Journal JAM : Jurnal Aplikasi Manajemen SINERGI: Jurnal Ilmiah Ilmu Manajemen SEISENSE Journal of Management Dinasti International Journal of Education Management and Social Science Dinasti International Journal of Digital Business Management Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan SENTRI: Jurnal Riset Ilmiah Journal of Business Management and Economic Development Journal of International Multidisciplinary Research International Journal of Economics, Business and Innovation Research
Eddy Yunus
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Aerospace Engineering Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Influence of Organizational Culture and Organizational Commitment on Organizational Citizenship Behavior through job Satisfaction In Dental and Oral Hospital Nala Husada Surabaya Tandy Izzud Alauddin; Eddy Yunus
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 12 No. 1 (2022)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (653.411 KB) | DOI: 10.25139/sng.v12i1.5691

Abstract

Abstract. The purpose of this study was to analyze the effect of organizational culture and organizational commitment on job satisfaction, analyze the influence of organizational culture and organizational commitment on Organizational Citizenship Behavior, and analyze the effect of job satisfaction on Organizational Citizenship Behavior at Nala Husada Dental and Oral Hospital Surabaya. This type of research is explanatory research with a quantitative method approach. The data collection method used a questionnaire distributed to 36 employees of the Nala Husada Dental and Oral Hospital in Surabaya. The data analysis technique used is Structural Equation Modeling analysis using Partial Least Square. The results of the study show that organizational culture has a significant effect on job satisfaction. Organizational Commitment has no significant effect on Job Satisfaction. Organizational culture and organizational commitment have a significant effect on organizational citizenship behavior. Job Satisfaction has a significant effect on Organizational Citizenship Behavior at Nala Husada Dental and Oral Hospital Surabaya.Keywords: Organizational Culture; Organizational Commitment, Job Satisfaction; and Organizational Citizenship Behavior
The Influence of Leadership Style and Organizational Culture on Employee Performance Through Employee Satisfaction as An Intervening Variable in PG GEMPOLKREP-PTPN X Imaniar Cahyani; Eddy Yunus
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 12 No. 1 (2022)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (480.121 KB) | DOI: 10.25139/sng.v12i1.5704

Abstract

Abstract.The existence of a new leader with a young age in recent years has given color to the leadership style at PTPN X. In the same period, the board of directors reconstructed and reintroduced the vision, mission and culture of the organization. The unachieved production potential per hectare and milling capacity have become evaluation material for management to achieve added value. Therefore this study aims to analyze the influence of leadership style and organizational culture on the performance of PG Gempolkrep-PTPN X employees, and analyze it through job satisfaction as an Intervening Variable. This research was conducted using a quantitative approach with a survey assessment method using a questionnaire as a data collection tool. The research sample used was purposive sampling, namely 34 employees from the leadership of PG Gempolkrep-PTPN X. Data analysis is based on data obtained from internal company sources and the results of questionnaires that have been distributed to respondents. The procedure carried out is to assess the results of the questionnaire and process them using the SEM-PLS method to then be analyzed using the partial least squares analysis technique using smartPLS. The results of the study show that leadership style and organizational culture have a significant effect on employee performance, leadership style and organizational culture have a significant effect on employee job satisfaction, and job satisfaction has a significant effect on employee performance, which means job satisfaction can mediate the influence of leadership style and organizational culture. on employee performance. Keywords: Leadership Style; Organizational Culture; Employee Performance; Job Satisfaction
Influencing Factors on Patient Contentment: Digitalization's Moderating Role in East Java's Health Office Sari, Ervita Indra; Yunus, Eddy; Riyadi, Slamet
Journal of Business Management and Economic Development Том 2 № 02 (2024): May 2024
Publisher : Pt. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v2i02.624

Abstract

This research aims to analyze the role of service quality on patient satisfaction in the East Java Provincial Health Service. The study involved 400 patients at the Outpatient Health Center within the East Java Provincial Health Service. The results showed that Organizational Management had a negative and insignificant effect on patient satisfaction, while Work Culture had a negative and insignificant effect. The physical work environment had a positive and significant effect on patient satisfaction, while Service Quality had a positive and insignificant effect. System digitalization moderated service quality, influencing patient satisfaction. Organizational Management had a negative and insignificant effect on patient satisfaction, while Work Culture had a negative and significant effect. The study highlights the importance of quality health services in achieving patient satisfaction, as it is a level of patient feeling that arises from the performance of the health service they receive. The study also highlights the role of the physical work environment in influencing patient satisfaction through service quality. Overall, the study highlights the importance of addressing the factors that influence patient satisfaction in the East Java Provincial Health Service.
Employee Performance Model: Analysis of Training, Organizational Culture and Work Environment by Mediating Work Discipline Alkaf, Abdur Rachman; Yunus, Eddy; Ady, Sri Utami
SEISENSE Journal of Management Vol. 7 No. 1 (2024): SEISENSE Journal of Management
Publisher : SEISENSE (PRIVATE) LIMITED

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33215/ng8fxg53

Abstract

Purpose- This research provides a new strategy for stakeholders regarding factors influencing the improvement of employee performance through work discipline in the Indonesian Air Force.Design/Methodology- This is quantitative research. The research population consisted of all Indonesian Air Force employees. The sample size for this research was 400 employees. Data collection was survey with a questionnaire. This study utilized Smart PLS version 3.2.9 and data analysis employed PLS-SEM.Findings- The findings indicate that organizational culture, work environment and work discipline significantly impact employee performance. Additionally, training, organizational culture, and work environment have an effect on work discipline and work discipline acts as a mediator in the relationship between training, organizational culture and work environment with employee performance.Practical Implications- The practical implications can assist the Indonesian Air Force in enhancing employee performance and creating a better work environment. Through appropriate actions, the organization can achieve improved outcomes in pursuing its objectives. 
The Impact of Total Quality Management in Improving Corporate Green Performance Through Organizational Innovation Mediation in the Plastic Industry Soesilo, Rahman; Eddy Yunus; Sri Utami Ady
Dinasti International Journal of Digital Business Management Vol. 4 No. 6 (2023): Dinasti International Journal of Digital Business Management (October-November
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v4i6.2097

Abstract

This study aims to study the impact of total quality management on improving the eco-performance of companies in the plastics industry through the mediation of organizational innovation. The research method used SEM analysis with the participation of multiple respondents, starting with an observational survey and analyzing data from several companies in the plastics industry with a total of 132 representative respondents. The results show that total quality management has a positive but insignificant relationship with a corporate green performance. Furthermore, total quality management has a positive and significant relationship with organizational innovation. Meanwhile, the mediating effect of organizational innovation has a positive and significant relationship mediating the relationship between total quality management and organizational innovation. However, total quality management and organizational innovation have a positive and significant relationship with corporate green performance. The conclusion of this study is that total quality management plays an important role in improving the eco-performance of plastics industry enterprises, although it is not significant, and total quality management also has an impact. positively and significantly impacts organizational innovation, although organizational innovation does not play a mediating role. The relationship between total quality management and eco-performance. Therefore, companies in this sector must actively integrate total quality management into their strategies while enhancing organizational learning capabilities to achieve better green performance. These findings provide valuable guidance to practitioners and managers in their efforts to achieve sustainability and reduce negative environmental impacts in the plastics industry. The new point of this study is that the above variables have never been studied by previous researchers, and the indicators in this study are also considered new because no one has previously measured them with comprehensive indicators such as this study.
The Influences of People and Local Culture on Purchase Decision Moderated By Social Media Marketing on Traditional Product of MSMEs in East Kotawaringin Regency of Central Kalimantan Asi, Yuli Sintha; Assagaf, Aminullah; Indrasari, Meithiana; Yunus, Eddy; Sukesi; Riyadi, Slamet; Suyanto
Dinasti International Journal of Digital Business Management Vol. 5 No. 2 (2024): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v5i2.2216

Abstract

The aim of this paper to analyze  the influence of people and local culture on purchase decision which is moderated by social media marketing.  The research is  the descriptive quantitative The research findings are as follows (1). People influences purchase decision with sig. 0.049. (2). Local culture influences purchase decision with sig. 0.001. (3) People and Local culture simultaneously influence purchase decision. F table is 18.770 > 2.87 with sig. 0.000. People and local culture also show positive and significant influence on purchase decision.
Analysis of Digitalisation, MIS, Service Quality, Operational Efficiency on HR Performance at Bunda Sarini Clinic Wijaya, Giovanni Owen Nanda; Yunus, Eddy
Journal of Business Management and Economic Development Том 3 № 01 (2025): January 2025
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v3i01.1352

Abstract

This study investigates the influence of Digitalization, Management Information Systems (MIS), Service Quality, and Operational Efficiency on HR Performance at Bunda Sarini Primary Clinic in Banyuwangi. Using a quantitative research design, the study collected data through structured surveys and analyzed it using multiple regression analysis. The results indicate a strong correlation (R = 0.805) between the independent variables and HR Performance, with 64.8% of the variance (R² = 0.648) explained by these factors. The F-test (F = 15.872, Sig. = 0.000) confirms that these variables collectively exert a statistically significant impact on HR Performance. Among them, Service Quality (β = 0.389, t = 4.321, Sig. = 0.000) demonstrates the most substantial effect. The study underscores the necessity of improving service quality, advancing digitalization, and strengthening operational efficiency to enhance workforce productivity. Future research should incorporate employee engagement, leadership styles, and workplace culture to gain a more comprehensive perspective on HR Performance.
Exploring HR Experiences at Bunda Sarini Clinic: Digitalization, MIS, Service Quality, and Operational Efficiency Giovanni Owen Nanda Wijaya; Eddy Yunus; Meithiana Indrasari
Journal of International Multidisciplinary Research Vol. 3 No. 1 (2025): Januari 2025
Publisher : PT. Banjarese Pacific Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62504/jimr1189

Abstract

The integration of digitalization and Management Information Systems (MIS) has profoundly enhanced human resource efficiency, service quality, and operational effectiveness at Klinik Pratama Bunda Sarini. This study explores the role of MIS in optimizing workforce management and improving patient-centered care, highlighting both its advantages and the challenges encountered during implementation. Researchers employed a qualitative case study approach, utilizing semi-structured interviews and document analysis to examine HR professionals' experiences with digital transformation. The findings indicate that MIS has streamlined administrative workflows, reduced clerical inefficiencies, and improved real-time data accessibility, facilitating faster decision-making and higher patient satisfaction. However, workforce resistance, digital literacy limitations, and data security concerns created obstacles in the transition process. Structured HR-led training programs and phased implementation strategies effectively addressed these challenges. The study underscores the importance of sustained investment in workforce development, cybersecurity measures, and digital infrastructure to support long-term healthcare digitalization. Future research should evaluate the long-term impact of digital adoption in small-scale healthcare institutions.
Determinants of Customer Satisfaction That Impact Electricity Repurchase Decisions: Evidence From Electricity Companies in Indonesia Ahsan, Mohammad; Assagaf, Aminullah; Riyadi, Slamet; Sukesi, Sukesi; Yunus, Eddy; Ady, Sri Utami; Suyanto, Suyanto
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 2 (2023): Dinasti International Journal of Education Management and Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v5i2.2254

Abstract

The purpose of this study is to determine the effect of marketing mix and service quality on customer satisfaction and its impact on electricity repurchase decisions, a case study on electricity companies in Indonesia. This research uses power electricity product categories and customer service provided by electricity companies. The population of this study is electricity customers spread throughout the territory of Indonesia using questionnaires of 250 respondents. This study used a multiplier regression analysis technique with SPSS Statistical Version 25 statistical processing. Research results, First, electricity customer satisfaction is significantly influenced by price, distribution channels, promotions, and service quality;  Second, customer satisfaction has a positive and significant effect on the decision to repurchase electricity, Third, simultaneously product, price, distribution channel, promotion, and service quality have a significant effect on customer satisfaction and repurchase decisions, Fourth, customer satisfaction can mediate the influence of price, distribution channels, promotions, and service quality on repurchase decisions,   But it is unable to mediate the influence of the product. The results of this study enrich the empirical literature on Marketing Mix theory, Service Quality, Customer Satisfaction, and Purchasing Decisions. Electricity companies can implement a marketing mix and service quality to improve customer satisfaction and electricity repurchase decisions. The originality of this study on mediating customer satisfaction on the effect of marketing mix and service quality on electricity repurchase decisions, no previous study has examined its effect on electricity companies in Indonesia.
The Influence of Employee Participation on Jamsostek and Pension Fund to Productivity in PT Cement Gresik (Persero) Yunus, Eddy
Jurnal Aplikasi Manajemen Vol. 10 No. 2 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The purpose in this study: (1) To know the magnitude of the influence of Social Security and Pension Fund partially on the productivity of the production employees of PT. Semen Gresik, (2) To know the magnitude of the influence of Social Security and pension fund simultaneously on the productivity of the production employees of PT. Semen Gresik. Data analysis techniques used to solve the problem in this study are qualitative and quantitative analysis using multiple linear regression analysis. The analysis is known that Social Security and pension fund has a positive influence on worker productivity. If Jamsostek variable and pension fund increased, it will affect the increase of worker productivity.
Co-Authors Ahsan, Mohammad Alfa, Tomi Alkaf, Abdur Rachman Aminullah Assagaf Amirul Mustofa Amirul Mustofa Ananda, Nova Adhitya Asi, Yuli Sintha Darlia, Nelvika Fitriyani, Ika Giovanni Owen Nanda Wijaya Handyman Manalu, Brilliant Haryati, Eny Hashmi, Abdul Razzak Imaniar Cahyani Ismi Avissa, Nadia Meithiana Indrasari Meithiana Indrasari, Meithiana Raditya Purnomo, Bambang Sabardiman, Ken Sari, Ervita Indra Slamet Riyadi Soesilo, Rahman SRI UTAMI ADY Sukesi . Suyanto Suyanto Suyanto Tandy Izzud Alauddin Wijaya, Giovanni Owen Nanda