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All Journal JAM : Jurnal Aplikasi Manajemen SINERGI: Jurnal Ilmiah Ilmu Manajemen Dinasti International Journal of Digital Business Management Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan SENTRI: Jurnal Riset Ilmiah Jurnal Riset Akuntansi Journal of Business Management and Economic Development Journal of International Multidisciplinary Research KIC International Journal of Economics, Business and Innovation Research
Eddy Yunus
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Aerospace Engineering Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Influence of Organizational Culture and Organizational Commitment on Organizational Citizenship Behavior through job Satisfaction In Dental and Oral Hospital Nala Husada Surabaya Tandy Izzud Alauddin; Eddy Yunus
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 12 No. 1 (2022)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (653.411 KB) | DOI: 10.25139/sng.v12i1.5691

Abstract

Abstract. The purpose of this study was to analyze the effect of organizational culture and organizational commitment on job satisfaction, analyze the influence of organizational culture and organizational commitment on Organizational Citizenship Behavior, and analyze the effect of job satisfaction on Organizational Citizenship Behavior at Nala Husada Dental and Oral Hospital Surabaya. This type of research is explanatory research with a quantitative method approach. The data collection method used a questionnaire distributed to 36 employees of the Nala Husada Dental and Oral Hospital in Surabaya. The data analysis technique used is Structural Equation Modeling analysis using Partial Least Square. The results of the study show that organizational culture has a significant effect on job satisfaction. Organizational Commitment has no significant effect on Job Satisfaction. Organizational culture and organizational commitment have a significant effect on organizational citizenship behavior. Job Satisfaction has a significant effect on Organizational Citizenship Behavior at Nala Husada Dental and Oral Hospital Surabaya.Keywords: Organizational Culture; Organizational Commitment, Job Satisfaction; and Organizational Citizenship Behavior
The Influence of Leadership Style and Organizational Culture on Employee Performance Through Employee Satisfaction as An Intervening Variable in PG GEMPOLKREP-PTPN X Imaniar Cahyani; Eddy Yunus
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 12 No. 1 (2022)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (480.121 KB) | DOI: 10.25139/sng.v12i1.5704

Abstract

Abstract.The existence of a new leader with a young age in recent years has given color to the leadership style at PTPN X. In the same period, the board of directors reconstructed and reintroduced the vision, mission and culture of the organization. The unachieved production potential per hectare and milling capacity have become evaluation material for management to achieve added value. Therefore this study aims to analyze the influence of leadership style and organizational culture on the performance of PG Gempolkrep-PTPN X employees, and analyze it through job satisfaction as an Intervening Variable. This research was conducted using a quantitative approach with a survey assessment method using a questionnaire as a data collection tool. The research sample used was purposive sampling, namely 34 employees from the leadership of PG Gempolkrep-PTPN X. Data analysis is based on data obtained from internal company sources and the results of questionnaires that have been distributed to respondents. The procedure carried out is to assess the results of the questionnaire and process them using the SEM-PLS method to then be analyzed using the partial least squares analysis technique using smartPLS. The results of the study show that leadership style and organizational culture have a significant effect on employee performance, leadership style and organizational culture have a significant effect on employee job satisfaction, and job satisfaction has a significant effect on employee performance, which means job satisfaction can mediate the influence of leadership style and organizational culture. on employee performance. Keywords: Leadership Style; Organizational Culture; Employee Performance; Job Satisfaction
Influencing Factors on Patient Contentment: Digitalization's Moderating Role in East Java's Health Office Sari, Ervita Indra; Yunus, Eddy; Riyadi, Slamet
Journal of Business Management and Economic Development Том 2 № 02 (2024): Journal of Business Management and Economic Development
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v2i02.624

Abstract

This research aims to analyze the role of service quality on patient satisfaction in the East Java Provincial Health Service. The study involved 400 patients at the Outpatient Health Center within the East Java Provincial Health Service. The results showed that Organizational Management had a negative and insignificant effect on patient satisfaction, while Work Culture had a negative and insignificant effect. The physical work environment had a positive and significant effect on patient satisfaction, while Service Quality had a positive and insignificant effect. System digitalization moderated service quality, influencing patient satisfaction. Organizational Management had a negative and insignificant effect on patient satisfaction, while Work Culture had a negative and significant effect. The study highlights the importance of quality health services in achieving patient satisfaction, as it is a level of patient feeling that arises from the performance of the health service they receive. The study also highlights the role of the physical work environment in influencing patient satisfaction through service quality. Overall, the study highlights the importance of addressing the factors that influence patient satisfaction in the East Java Provincial Health Service.
The Impact of Total Quality Management in Improving Corporate Green Performance Through Organizational Innovation Mediation in the Plastic Industry Soesilo, Rahman; Eddy Yunus; Sri Utami Ady
Dinasti International Journal of Digital Business Management Vol. 4 No. 6 (2023): Dinasti International Journal of Digital Business Management (October-November
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v4i6.2097

Abstract

This study aims to study the impact of total quality management on improving the eco-performance of companies in the plastics industry through the mediation of organizational innovation. The research method used SEM analysis with the participation of multiple respondents, starting with an observational survey and analyzing data from several companies in the plastics industry with a total of 132 representative respondents. The results show that total quality management has a positive but insignificant relationship with a corporate green performance. Furthermore, total quality management has a positive and significant relationship with organizational innovation. Meanwhile, the mediating effect of organizational innovation has a positive and significant relationship mediating the relationship between total quality management and organizational innovation. However, total quality management and organizational innovation have a positive and significant relationship with corporate green performance. The conclusion of this study is that total quality management plays an important role in improving the eco-performance of plastics industry enterprises, although it is not significant, and total quality management also has an impact. positively and significantly impacts organizational innovation, although organizational innovation does not play a mediating role. The relationship between total quality management and eco-performance. Therefore, companies in this sector must actively integrate total quality management into their strategies while enhancing organizational learning capabilities to achieve better green performance. These findings provide valuable guidance to practitioners and managers in their efforts to achieve sustainability and reduce negative environmental impacts in the plastics industry. The new point of this study is that the above variables have never been studied by previous researchers, and the indicators in this study are also considered new because no one has previously measured them with comprehensive indicators such as this study.
The Influences of People and Local Culture on Purchase Decision Moderated By Social Media Marketing on Traditional Product of MSMEs in East Kotawaringin Regency of Central Kalimantan Asi, Yuli Sintha; Assagaf, Aminullah; Indrasari, Meithiana; Yunus, Eddy; Sukesi; Riyadi, Slamet; Suyanto
Dinasti International Journal of Digital Business Management Vol. 5 No. 2 (2024): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v5i2.2216

Abstract

The aim of this paper to analyze  the influence of people and local culture on purchase decision which is moderated by social media marketing.  The research is  the descriptive quantitative The research findings are as follows (1). People influences purchase decision with sig. 0.049. (2). Local culture influences purchase decision with sig. 0.001. (3) People and Local culture simultaneously influence purchase decision. F table is 18.770 > 2.87 with sig. 0.000. People and local culture also show positive and significant influence on purchase decision.
Analysis of Digitalisation, MIS, Service Quality, Operational Efficiency on HR Performance at Bunda Sarini Clinic Wijaya, Giovanni Owen Nanda; Yunus, Eddy
Journal of Business Management and Economic Development Том 3 № 01 (2025): Journal of Business Management and Economic Development
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v3i01.1352

Abstract

This study investigates the influence of Digitalization, Management Information Systems (MIS), Service Quality, and Operational Efficiency on HR Performance at Bunda Sarini Primary Clinic in Banyuwangi. Using a quantitative research design, the study collected data through structured surveys and analyzed it using multiple regression analysis. The results indicate a strong correlation (R = 0.805) between the independent variables and HR Performance, with 64.8% of the variance (R² = 0.648) explained by these factors. The F-test (F = 15.872, Sig. = 0.000) confirms that these variables collectively exert a statistically significant impact on HR Performance. Among them, Service Quality (β = 0.389, t = 4.321, Sig. = 0.000) demonstrates the most substantial effect. The study underscores the necessity of improving service quality, advancing digitalization, and strengthening operational efficiency to enhance workforce productivity. Future research should incorporate employee engagement, leadership styles, and workplace culture to gain a more comprehensive perspective on HR Performance.
Exploring HR Experiences at Bunda Sarini Clinic: Digitalization, MIS, Service Quality, and Operational Efficiency Giovanni Owen Nanda Wijaya; Eddy Yunus; Meithiana Indrasari
Journal of International Multidisciplinary Research Vol. 3 No. 1 (2025): Januari 2025
Publisher : PT. Banjarese Pacific Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62504/jimr1189

Abstract

The integration of digitalization and Management Information Systems (MIS) has profoundly enhanced human resource efficiency, service quality, and operational effectiveness at Klinik Pratama Bunda Sarini. This study explores the role of MIS in optimizing workforce management and improving patient-centered care, highlighting both its advantages and the challenges encountered during implementation. Researchers employed a qualitative case study approach, utilizing semi-structured interviews and document analysis to examine HR professionals' experiences with digital transformation. The findings indicate that MIS has streamlined administrative workflows, reduced clerical inefficiencies, and improved real-time data accessibility, facilitating faster decision-making and higher patient satisfaction. However, workforce resistance, digital literacy limitations, and data security concerns created obstacles in the transition process. Structured HR-led training programs and phased implementation strategies effectively addressed these challenges. The study underscores the importance of sustained investment in workforce development, cybersecurity measures, and digital infrastructure to support long-term healthcare digitalization. Future research should evaluate the long-term impact of digital adoption in small-scale healthcare institutions.
DINAMIKA TATA KELOLA PERUSAHAAN: HUBUNGAN ANTARA DEWAN DIREKSI DAN STRATEGI ORGANISASI Jayadi, Usman; Mustofa, Amirul; Yunus, Eddy
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 8 (2025)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i8.3237

Abstract

This article explores the relationship between corporate governance and sustainability strategies in a global context. The study highlights the crucial role of boards of directors in formulating and overseeing company strategies, especially when facing challenges related to social and environmental sustainability. Boards are responsible for ensuring that companies focus not only on short-term financial gains but also on sustainable strategies that consider social and environmental impacts. Board diversity, including experience, skills, and backgrounds, plays an essential role in making more innovative and adaptive strategic decisions in response to market changes and global policies. Furthermore, good corporate governance strengthens corporate social responsibility (CSR) and positively impacts the long-term performance of companies. This study provides insights into the challenges boards face in managing risks and aligning long-term business goals with the expectations of other stakeholders.
DINAMIKA KEPEMIMPINAN DALAM TIM MANAJEMEN PUNCAK: IMPLIKASI TERHADAP PENGAMBILAN KEPUTUSAN STRATEGIS PADA BANK-BANK DI INDONESIA Ismi Avissa, Nadia; Mustofa, Amirul; Yunus, Eddy
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 8 (2025)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i8.3238

Abstract

This study aims to analyze the leadership dynamics within Top Management Teams (TMT) and their influence on strategic decision-making in Indonesian banks. The research adopts a qualitative descriptive approach, collecting data through document analysis and indirect interviews. The results indicate that diversity within TMT, in terms of educational background, experience, and gender, positively influences the quality and innovation of strategic decisions. This diversity allows TMT to develop decisions that are more adaptive to external changes, such as technological advancements and regulatory changes. However, challenges arise in the decision-making process, particularly regarding difficulties in reaching consensus among TMT members. The power dynamics within TMT, whether centralized or distributed, also play an important role in strategic decision-making. These findings provide important insights for Indonesian banks to strengthen internal collaboration and diversity to create more innovative and adaptive strategic decisions in the future.
INTERAKSI KEKUASAAN, BUDAYA, DAN PEMBELAJARAN DALAM MEMBENTUK STRATEGI ORGANISASI Handyman Manalu, Brilliant; Mustofa, Amirul; Yunus, Eddy
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 8 (2025)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i8.3239

Abstract

This study aims to examine the influence of the interaction between power, culture, and learning in the formulation of organizational strategy. Power within an organization, which is distributed across various levels, affects who can make strategic decisions and how these decisions are accepted and implemented. Organizational culture, encompassing values, norms, and customs, plays a crucial role in determining how strategies are developed and executed. Organizational learning, as a continuous process of acquiring knowledge and experience, allows organizations to adapt to market and technological changes. This research employs a descriptive qualitative approach, utilizing document analysis and relevant literature studies. The results indicate that these three elements interact and significantly influence the formation of organizational strategies. Organizations that can effectively manage power, culture, and learning have a greater chance of formulating and implementing successful, adaptive, and sustainable strategies. However, a lack of harmony among these elements may hinder the effectiveness of the strategies implemented. Therefore, it is crucial for organizational leaders to understand these internal dynamics and ensure that these three elements support each other in strategy formulation and execution.
Co-Authors Ahsan, Mohammad Alfa, Tomi Aminullah Assagaf Amirul Mustofa Amirul Mustofa Asi, Yuli Sintha Brilliant Handyman Manalu Darlia, Nelvika Fitriyani, Ika Giovanni Owen Nanda Wijaya Haryati, Eny Hashmi, Abdul Razzak Imaniar Cahyani Ismi Avissa, Nadia M Adhi Prasnowo Meithiana Indrasari Meithiana Indrasari, Meithiana Nova Adhitya Ananda Raditya Purnomo, Bambang Rinawati, Liya Sabardiman, Ken Sari, Ervita Indra Slamet Riyadi Slamet Riyadi Soesilo, Rahman SRI UTAMI ADY Sukesi . Suyanto Suyanto Suyanto Tandy Izzud Alauddin Wijaya, Giovanni Owen Nanda