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Sukesi .

Universitas Dr. Soetomo

Author-ID : 390292

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ANALISIS KEPUASAN MASYARAKAT PADA KANTOR PELAYANAN PERIZINAN TERPADU (KPPT) KOTA MOJOKERTO sukesi, Sukesi
Ekspektra : Jurnal Bisnis dan Manajemen Vol 1 No 2 (2017)
Publisher : Universitas Dr. Soetomo

The significance of quality is valuable to the satisfaction of society is the company's capital in selling service products. Without exception public companies are improving both service quality and products. Service quality should be done consistently, KPPT Mojokerto City as the providers of public service, whose populated with UMKM business areas. It’s required to provide quality services not only value, but the convenience of service. In order to know (1)The level of community satisfaction the service of KPPT Mojokerto City;(2)And Analyze the results of the assessment of SKM. Qualitative descriptive and 9 elementsanalysis tools and 18 indicators of assessment are developing, based on Peraturan Menteri PAN-RB No.16 2014 about SKM guidelines for Public Service Providers. Research using random sampling accidental proportional gain 100 respondents. The result of all variables, the level of user service satisfaction, has score category B (good). The result of index score 76.35 means that, generally satisfaction society in a good category. With index of service quality as the expectations from willingness to give positive response for each type of product service. For advice, it’s should be able to provide transparency of services related to applicant for permits regarding provisions/rules/standards costs on each type of license. Keywords:Qualitative,Research,service quality, public service,satisfaction society

Evaluasi Minat Bidang Usaha Investasi Penanaman Modal Asing (PMA) dan Penanaman Modal Dalam Negeri (PMDN) Provinsi Jawa Timur Soegiri, Hary; Sukesi, .
Kajian Manajemen dan Bisnis Vol 1, No 2 (2010)
Publisher : Kajian Manajemen dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4980.736 KB)

The interest accrued.from cap.ital invested by investors in East Java is bigger compared to other areas in Indonesia. According to our research, several reasons exist that make investors choose East Java as their preferred investment destination. One of which is the availability of infrastructure projects that are of international standards and other supporting facilities such as ports, industrial zones, and airports as well as the integrated one-stop service in terms of acquiring licenses for investment.

Analisis Implementasi Pemberdayaan Usaha Ekonomi Mikro Kecil dan Menengah (UMKM) Sukesi, .
Kajian Manajemen dan Bisnis Vol 1, No 1 (2009)
Publisher : Kajian Manajemen dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4980.736 KB)

To speed up economy restoration with brace development basement sustainability and with justice based on in democracy economy system. Done to pass development at economy area with development at Natural Resources (SDA) and environment. Make use wealth SDA without neglecting principles sustainability q1rd environment preservation.

Customer loyalty: effects of sales information system, marcomm, and brand ambassadors Indrasari, Meithiana; Hapsari, Intan Nursini; Sukesi, Sukesi
Jurnal Studi Komunikasi Vol 3, No 2 (2019)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Cosmetic products have different characteristics compared to other products. Recently, it is considered as primary needs rather than secondary which are always included in the monthly shopping list. Without leaving its identity, the company is based on multi-level marketing, which previously was a negative image. Oriflame required to satisfy customers so that they can get loyal customers. This research will analyse the influence of Sales Information System, IMC Strategy (Integrated Marketing Communications) and the Role of Brand Ambassadors on the loyalty of customers of Oriflame products in Indonesia. To obtain data for analysis, this research conducts the non-probability sampling method of purposive sampling, which is a method of determining respondents to be sampled. The population in this study are all customers of Oriflame products in Indonesia.

ANALYSIS OF THE EFFECT OF BRAND EXPERIENCE ON BRAND LOYALTY THROUGH BRAND SATISFACTION AND BRAND TRUST IN WAKOEL REMPAH RESTAURANT SURABAYA khu, steven; Sukesi, Sukesi
Ekspektra : Jurnal Bisnis dan Manajemen Vol 4 No 1 (2020)
Publisher : Universitas Dr. Soetomo

The existence of a brand is considered a business pillar so that it can attract consumers to use the product. The purpose of this study was to analyze brand experience on brand loyalty through brand satisfaction and brand trust in customers of Wakoel Rempah Restaurant, Surabaya.The approach used in this research is a quantitative approach. This type of research is explanatory research. The population and sample used in this study were 125 respondents of Wakoel Rempah Restaurant Surabaya.The analysis technique used in this research is SEM PLS.The results of the analysis in this study prove that Brand Experience has a significant effect on Brand Satisfaction and Brand Trust but not significantly on Brand Loyalty. The analysis also shows that Brand Satisfaction has a significant influence on Brand Loyalty and Brand Trust. Furthermore, Brand Trust has a significant effect on Brand Loyalty. Likewise, it is also proven that Brand Experience has a significant influence on Brand Loyalty through Brand Satisfaction but Brand Experience does not have a significant effect on Brand Loyalty through Brand Trust.

Upaya Peningkatan Iklim Investasi Terhadap Peluang Kerjasama Investor Antar Daerah Sukesi, Sukesi; Martha Hendrati, Ignatia
Jurnal Riset Ekonomi dan Bisnis Vol 10, No 1 (2010): Jurnal Riset Ekonomi & bisnis
Publisher : Veteran National Development University of East Java

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.1234/jrebis.v10i1.28

Various attempts were made in order to attract regional investors. Both programs through licensing and incentive services performed. Nganjuk economic growth despite being below the economic growth in East Java Province level but, at the rate of economic growth in the District each year experience peningktan Nganjuk. Economic growth is one factor to look at the rate of local consideration of the local economy the way in offering or attract investors to invest their capital. In 2004 the value of investment in Nganjuk a sharp decline compared with previous years since 2000 until 2004 the value of investments decreased an average of 12.92% every year however, inversely proportional to the value of productivity. The value of productivity always increase from year to year with an average increase of 6.72%. Nganjuk always formulate increased investment because of, first to find out how the current investment climate, and how to analyze prospective investments for Nganjuk and prospective investment in associate with several other districts. Through case studies and comparative studies using analytical techniques approach the potential, problems and development investment; technical analysis of procedures and licensing; technical analysis of investment management, engineering analysis of the opportunities for inter-regional cooperation; and techniques are recommended including investment policy analysis to improve investment climate to become more conducive, it is necessary to: Create a regulation of direct investment and local investment, and established regional investment teams with the involvement of StakeholdersKeywords: Investment, Opportunity, Regional, Investment, Incentives

Dampak Keberadaan Pasar Modern Terhadap Pedagang Pasar Tradisional Sugiyanto, Sukesi
DiE: Jurnal Ilmu Ekonomi dan Manajemen Vol 5 No 4 (2009)
Publisher : Program Doktor Ilmu Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/die.v5i4.84

The existence of modern market toward traditional market is not only becomes the attention for the government of Balikpapan city but it has been becoming national issue that also get serious notice from the central government, so that central government publishes President Role No. 112 Tahun 2007 about structuring and developing relationship of central shopping traditional market and modern shop. So thatâ€™s why the existence of modern market needs a considerable study in order to be known how about the influence of its existence toward traditional marketâ€™s seller. This study is done to identify the position of traditional market and modern market from the institutional aspect and valid legislation point of view, knowing the effect of modern marketâ€™s presence toward traditional market work, and to arrange a concept of work ensnaring of ritel trading that can be applied to traditional market.Â Â Â Â Â Â Â Â Â Â Â This is study is done in theterritoryofBalikpapancity. To support the growth and the development of both trading device that is traditional market and modern market, in order to both of them donâ€™t turn out each other so the things that need to be done by The Government of Balikpapan city, controlling the location of modern market, controlling the modern marketâ€™s management, ensnaring traditional trader, and increasing the institutional of market.Â Key word: traditional market, modern market, and ensnaring traditional trader.

Customer loyalty: effects of sales information system, marcomm, and brand ambassadors Indrasari, Meithiana; Hapsari, Intan Nursini; Sukesi, Sukesi
Jurnal Studi Komunikasi Vol. 3 No. 2 (2019)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v3i2.1690

The significance of quality is valuable to the satisfaction of society is the company's capital in selling service products. Without exception public companies are improving both service quality and products. Service quality should be done consistently, KPPT Mojokerto City as the providers of public service, whose populated with UMKM business areas. Itâ€™s required to provide quality services not only value, but the convenience of service. In order to know (1)The level of community satisfaction the service of KPPT Mojokerto City;(2)And Analyze the results of the assessment of SKM. Qualitative descriptive and 9 elementsanalysis tools and 18 indicators of assessment are developing, based on Peraturan Menteri PAN-RB No.16 2014 about SKM guidelines for Public Service Providers. Research using random sampling accidental proportional gain 100 respondents. The result of all variables, the level of user service satisfaction, has score category B (good). The result of index score 76.35 means that, generally satisfaction society in a good category. With index of service quality as the expectations from willingness to give positive response for each type of product service. For advice, itâ€™s should be able to provide transparency of services related to applicant for permits regarding provisions/rules/standards costs on each type of license.Â Keywords:Qualitative,Research,service quality, public service,satisfaction society

Co-Authors Agung Widyanarko Ahdatul Islamiah Ahsan, Mohammad Akbar Hidayat, Wanda Gema Prasidio Albab, Eric Ulul Ali muhajir, Ali Aminullah Assagaf Ani Intiyati Ario Agus Suyudanto Ario Agus Suyudanto Armanu, Armanu Asi, Yuli Sintha Asih Handayani Astuti Setiyani Astutiek, Dwi Balle, Elmi Binti Yunariyah, Binti Bulan, Melkianus Teddison Cholichul Hadi Dwi Purwanti Eddy Yunus Eddy Yunus Erni Widiastuti Erni Widiastuti Ervi Husni, Ervi Evi Pratami Evi Yunita Nugrahini Firdaus, Ananda Nabillah Ginarsih, Yuni Gustaman, Indrarini Dasaad Handini, Sri Hapsari, Intan Nursini Hapsari, Intan Nursini Harumi, Ani Media Hermiyanti, Pratiwi Isfentiani, Dina Ishartiwi Isroim Yunaidah Istanto, Wisnu Kasiati Kasiati, ., Kasiati, Kasiati, K. Kasiati, Klanting khu, steven Luluk Widarti, Luluk M Nadjhan Mamik Martha Hendrati, Ignatia Meithiana Indrasari, Meithiana Muhamad Thohar Arifin Mujayanto Nanik Prihartanti Nasikah, Dwi Nawari Nawari Nely Ni Ketut Sujati Novita Eka Kusuma Wardhani Nur Sayidah Olivia, Reta Pujaningsih Purwanti Pusporani, Mina Queen Khoirun Nisa Mairo, Queen Khoirun Rekawati, Rekawati Rian Dhewantara, Mochammad Rijanto Rijanto, Rijanto Rinto Harno Rokhmalia, Fitri Rowi, Laily Alfajriatu Rudianto, Setiawan Eko S, Rekawati Sari, Ira Rahayu Tiyar Sarsiti . Setiawan Sherly Jeniawaty Sherly Jeniawaty, Sherly Sherly Natalia Dewi Sholikah, Siti Mar'atus Siti Marwiyah Slamet Riyadi Soegiri, Hary Sri Utami SRI UTAMI ADY Sugiyanto Sugiyanto Sugiyanto Sugiyanto Sugiyanto Sugiyanto Sukiman, Susanto Sulistyowati, Dwi Wahyu Wulan Sumaningsih, Rahayu Sunaris Sunaris Sundari, Ariefah suryawan, ryan firdiansyah Suyanto Suyanto Suyanto Syahida, Aruny Amalia Tampubolon, Liosten R. R. Ully Tampubolon, Liosten Rianna Roosida Ully Titi Maharrani Titi Maharrani Triana, Wahyuningsih Untung Sujianto wahid, Hasyim Wanda Gema Prasadio Akbar Hidayat Widyastuti, Dwi Utari Windi, Yohanes Kambaru Wisnu, Nurwening Tyas Yunaidah, Isroim Yuyun Sumarlinah Yuyun Sumarlinah Zainal Muttaqin

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