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Strategi Komunikasi Efektif dalam Praktik Keperawatan: Peran Bahasa Tubuh dan Kontak Mata Rudi Purwana; Mariana Mariana; Asrul Asrul; Afina Muharani Syaftriani; Ani Rahmadhani Kaban
Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora Vol. 2 No. 4 (2022): Desember : Jurnal Pendidikan dan Sosial Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/khatulistiwa.v2i4.3398

Abstract

Effective communication between nurses and patients is crucial in nursing practice, as it can impact patient outcomes and satisfaction. This study explores the role of body language and eye contact in enhancing communication between nurses and patients. Using a qualitative approach, data were collected through in-depth interviews with 30 nurses from various hospitals in Indonesia. The results indicate that appropriate body language, such as open posture and gentle hand gestures, can increase patient comfort and trust. Additionally, consistent and empathetic eye contact is essential in building stronger and deeper nurse-patient relationships. The findings also show that training and awareness of body language and eye contact can enhance nurses' communication skills. This study recommends that nursing training programs include modules on non-verbal communication to improve the effectiveness of nurse-patient interactions. Consequently, nurses can provide more holistic and patient-centered care, ultimately improving the overall quality of healthcare services.
Kajian Dialektis dalam Komunikasi Perawat-Pasien: Memahami Variasi Bahasa dalam Konteks Perawatan Kesehatan Rudi Purwana; Mariana Mariana; Asrul Asrul; Afina Muharani Syaftriani; Ani Rahmadhani Kaban
Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora Vol. 2 No. 2 (2022): Juni : Jurnal Pendidikan dan Sosial Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/khatulistiwa.v2i2.3401

Abstract

This study explores the dialectical aspects of communication between nurses and patients, focusing on understanding language variations in the context of healthcare. Language variation often plays a crucial role in nurse-patient interactions, influencing understanding, compliance, and the quality of care. Through a critical discourse analysis approach, this study attempts to dissect the dynamics of communication that occur, identifying conflicts and misunderstandings that may arise due to language differences. By understanding these dialectical aspects, it is hoped that more effective and responsive communication strategies can be developed in nursing practice. The findings from this research are expected to provide valuable insights for healthcare practitioners in understanding and addressing cross-cultural communication challenges in the context of care.