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All Journal Lentera Pustaka JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora DAR EL-ILMI : Jurnal Studi Keagamaan, Pendidikan dan Humaniora Jurnal Teknologi Sistem Informasi dan Aplikasi Ideas: Jurnal Pendidikan, Sosial dan Budaya Palimpsest: Jurnal Ilmu Informasi dan Perpustakaan Jurnal Ilmiah Wahana Pendidikan Journal La Edusci Informatio: Journal of Library and Information Science Edu Cendikia: Jurnal Ilmiah Kependidikan Warisan: Journal of History and Cultural Heritage INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Pustaka Karya : Jurnal Ilmiah Ilmu Perpustakaan dan Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) Edu Society: Jurnal Pendidikan, Ilmu Sosial dan Pengabdian Kepada Masyarakat Journal of Educational Sciences Tsaqofah: Jurnal Penelitian Guru Indonesia ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Madani: Multidisciplinary Scientific Journal Communication and Information Journal Jurnal Ilmu Sosial, Humaniora dan Seni Journal of Modern Islamic Studies and Civilization Librarianship In Muslim Societies Da'watuna: Journal of Communication and Islamic Broadcasting Tapis : Jurnal Penelitian Ilmiah
Dra. Retno MLIS. Sayekti
Universitas Islam Negeri Sumatera Utara
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

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The Quality of Service at the International Corner in the Library of Universitas Muhammadiyah Sumatera Utara (UMSU) Based on the LibQUAL Model Andini, Tias; Sayekti, Retno
Journal of Educational Sciences Vol. 9 No. 4 (2025): Journal of Educational Sciences
Publisher : FKIP - Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jes.9.4.p.2440-2453

Abstract

This study aims to evaluate the service quality of the International Corner at the University of Muhammadiyah North Sumatra Library using the LibQUAL model. A quantitative descriptive method was applied with three dimensions of assessment: Affect of Service, Information Control, and Library as Place. Data were gathered through questionnaires distributed to 99 respondents and analyzed using Adequacy Gap (AG) and Superiority Gap (SG) values. Findings show that the average perception score (3.31) is above the minimum expectation (3.19) but below the ideal expectation (3.97). The Library as Place dimension achieved the highest performance (AG = +2.00; SG = +0.66), indicating user satisfaction with the environment and facilities. The Affect of Service dimension showed a positive AG (+0.43) but a slightly negative SG (–0.06), suggesting the need for improved librarian responsiveness. Meanwhile, the Information Control dimension had the lowest scores (AG = –1.41; SG = –2.16), indicating challenges in accessing international information resources. Overall, while the services meet users' basic needs, enhancements in information access and staff support are essential to meet ideal expectations and better support academic activities and the university’s internationalization goals.
Persepsi pengguna dalam menggunakan mesin drop box mandiri di Perpustakaan Digital Universitas Negeri Medan Putrima, Yunidia Ali; Sayekti, Retno
Pustaka Karya : Jurnal Ilmiah Ilmu Perpustakaan dan Informasi Vol. 13 No. 1: Juni 2025
Publisher : S1 Ilmu Perpustakaan dan Informasi Islam FTK UIN Antasari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18592/pk.v13i1.14589

Abstract

Penelitian ini bertujuan untuk mengetahui persepsi mahasiswa terhadap penggunaan mesin drop box mandiri di Perpustakaan Digital Universitas Negeri Medan, sebagai inovasi layanan mandiri dalam mendukung efisiensi pengembalian buku. Penelitian ini penting karena menggambarkan bagaimana pengetahuan, pengalaman, dan perasaan pengguna memengaruhi keberhasilan implementasi teknologi dalam lingkungan perpustakaan. Metode yang digunakan adalah pendekatan kualitatif deskriptif dengan pengumpulan data melalui wawancara mendalam kepada pengguna dari berbagai fakultas dan observasi. Data yang diperoleh dianalisis menggunakan teknik analisis deskriptif, yaitu dengan pengumpulan data, penyajian data, reduksi data, dan penarikan kesimpulan berdasarkan tema-tema seperti pengetahuan awal, pengalaman interaksi, serta respons perasaan pengguna. Hasil penelitian menunjukkan bahwa sebagian besar pengguna awalnya merasa bingung dan cemas karena keterbatasan informasi, namun setelah beberapa kali mencoba, mereka mulai merasa nyaman dan percaya diri. Pengguna merasa puas ketika mesin bekerja secara cepat, jelas, dan tanpa gangguan. Kesimpulannya, persepsi positif terhadap mesin terbentuk melalui kombinasi antara edukasi teknis yang baik, pengalaman penggunaan yang lancar, serta dukungan sistem umpan balik yang responsif.
Library Information System Based on Artificial Intelligence (AI): Literatur Review Atika, Mutia; Sayekti, Retno
Palimpsest: Jurnal Ilmu Informasi dan Perpustakaan Vol. 14 No. 1 (2023): PALIMPSEST: JURNAL ILMU INFORMASI DAN PERPUSTAKAAN
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/pjil.v14i1.46405

Abstract

Perkembangan teknologi informasi dan komunikasi telah membawa perubahan yang signifikan dalam berbagai sektor, termasuk dalam domain perpustakaan. Penerapan teknologi informasi dalam perpustakaan menjadi sangat penting untuk mengubah citra perpustakaan tradisional menjadi perpustakaan modern yang lebih responsif terhadap kebutuhan pemustaka. Kemajuan teknologi informasi juga memungkinkan peningkatan kualitas layanan perpustakaan. Dalam konteks ini, penggabungan keterampilan dan teknologi baru, yang dikenal sebagai kecerdasan buatan (Artificial Intelligence/AI), telah menjadi sebuah revolusi dalam layanan perpustakaan. Penelitian ini menggunakan metode studi literatur untuk menyelidiki sistem informasi perpustakaan dalam era kecerdasan buatan. Hasil penelitian menunjukkan bahwa berbagai bidang AI dapat diterapkan dalam mesin pengelola perpustakaan, termasuk sistem pakar, pemrosesan bahasa alami (NLP), struktur profesional (ES), jaringan saraf, agen cerdas, helmet, visi komputer, dan robotika. Penggunaan kecerdasan buatan juga telah diterapkan dalam layanan keamanan cerdas, di mana pengenalan wajah dan pengukuran suhu tubuh digunakan untuk melindungi pustakawan dan pemustaka, terutama selama masa pandemi COVID-19. Selain itu, AI juga memainkan peran penting dalam layanan perpustakaan, seperti layanan referensi menggunakan robot dan aplikasi sistem pakar, layanan penelusuran literatur dengan bantuan rak buku otomatis dan robot, serta layanan anak-anak yang dibantu oleh robot humanoid yang mampu mengajar kelas coding, bercerita, dan memberikan bantuan interaktif kepada anak-anak. Penelitian ini menunjukkan bahwa pengembangan sistem layanan perpustakaan dapat memanfaatkan kemajuan dalam teknologi AI. Kerjasama antara perpustakaan dan para ahli AI diperlukan untuk mengembangkan inovasi dalam layanan perpustakaan. Penelitian masa depan dapat memfokuskan pada penerapan AI dalam memprediksi kebutuhan pemustaka terhadap koleksi perpustakaan atau meningkatkan layanan lainnya dengan teknologi AI. Dengan demikian, perpustakaan dapat tetap relevan dan memberikan layanan yang sesuai dengan harapan dan kebutuhan pemustaka di era teknologi informasi saat ini.
Program Perpustakaan dalam Mengatasi “Library Anxiety” Sari, Dita Indah; Sayekti, Retno
Librarianship in Muslim Societies Vol 2, No 2 (2023): Librarianship in Muslim Societies
Publisher : Syarif Hidayatullah State Islamic University of Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/lims.v2i2.34890

Abstract

Libraries are valuable assets in the acquisition of knowledge, but often individuals, especially students, face "library anxiety", which creates feelings of tension, fear, and helplessness while in the library. This condition is common and can hinder academic performance. This study aims to determine the factors of Library Anxiety and library programs as an effort to overcome Library Anxiety at UIN Syarif Hidayatullah Library Center Jakarta, using Constance Mellon's Library Anxiety Theory. The method used in this research is a qualitative method with a case study approach. Data collection techniques were conducted through interviews, observation, documentation and literature review. The results showed that factors cause Library Anxiety at UIN Syarif Hidayatullah Library Center Jakarta, including the size of the library building. These users need to learn where library services and facilities are, how to start activities in the library and what can be done there. To overcome this, UIN Syarif Hidayatullah Library Center has several library programs, including Library orientation, information guidance, library program socialization, and information literacy workshops. This research contributes to library and information science by identifying the causes of Library Anxiety and analyzing the programs implemented to overcome this anxiety at UIN Syarif Hidayatullah Library Center Jakarta. The results of this study can assist libraries and information managers in developing more effective strategies to support users and overcome the challenges of Library Anxiety.
STRATEGY OF AL-HIDAYAH LIBRARY IN DEVELOPING INFORMATION LITERACY AMONG THE COMMUNITY OF NATAMBANG RONCITAN VILLAGE SOUTH TAPANULI Hasibuan, Isro Hayati; Sayekti, Retno
International Journal of Cultural and Social Science Vol. 6 No. 2 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i2.1058

Abstract

This study aims to analyze the strategy of the Al-Hidayah Library in developing information literacy among the people of Natambang Roncitan Village, South Tapanuli Regency. Information literacy is a crucial competency in the digital era, especially in supporting the development of inclusive and empowered rural communities. The research method used is descriptive qualitative with data collection techniques in the form of observation, in-depth interviews, and documentation. The results of the study identified three main programs run by the library, namely poetry writing classes, basic computer training, and storytelling activities. The three programs not only improve the information literacy skills of the community, but also strengthen the role of the library as a center for community learning based on social inclusion. The success of the program implementation is supported by institutional support from the village government, active community participation, and librarian competence in utilizing information technology. The findings of this study indicate that the village library model based on participation and cross-party collaboration is effective in improving literacy and community empowerment. This study provides a conceptual contribution to the development of a community literacy model, as well as practical recommendations for sustainable village library management.
Role of Da'wah in Responding to Political Dynamics in Indonesia Hasibuan, Hamdi Maulana; Sazali, Hasan; Sayekti, Retno
Journal of Modern Islamic Studies and Civilization Том 3 № 02 (2025): Journal of Modern Islamic Studies and Civilization
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jmisc.v3i02.1771

Abstract

This study explores the role of da'wah in responding to the dynamic political landscape in Indonesia. As a form of religious communication deeply rooted in cultural values, da'wah has the potential to shape political behavior, raise awareness, and foster inclusive participation, particularly among marginalized groups such as women. The findings indicate that da'wah serves not only as a medium for conveying moral and ethical principles but also as an instrument for political education and engagement. By utilizing both traditional and digital media, da'wah adapts to contemporary challenges and facilitates dialogue across political divides. However, the study also identifies several challenges, including the risks of misinformation, misinterpretation, and the politicization of religious messages. These issues highlight the need for da'wah practitioners to develop effective communication strategies that are contextually relevant and grounded in both religious knowledge and socio-political understanding. Innovative approaches such as philanthropic da'wah, participatory platforms, and interdisciplinary engagement are emphasized as key to enhancing the impact of da'wah in political discourse. Using a qualitative literature review method this study provides a comprehensive analysis of how da'wah can contribute to building political awareness and democratic values in Indonesia. The study concludes that with the right strategies and ethical foundations, da'wah can become a powerful tool for civic transformation and social cohesion.
The effectiveness of Deli Serdang library’s information literacy program on community literacy skills Surbakti, Khoirunnisa W Rizkiah; Sayekti, Retno
Jurnal Informatio Vol 5, No 3 (2025): 2025
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v5i3.65567

Abstract

Background: Information literacy has become a crucial competency in the digital era, enabling individuals to filter valid and relevant information. Despite increasing internet access, many users are digitally active yet cognitively passive in verifying the information they receive. Deli Serdang Regency continues to face challenges related to low community literacy levels, as reflected in its low Community Literacy Development Index score.Purpose: This study aims to analyze the effectiveness of the information literacy program implemented by the Deli Serdang Library in enhancing community literacy skills.Methods: The research employed a quantitative approach using a one-group pretest-posttest design. The sample consisted of 100 respondents selected through purposive sampling based on specific criteria: having participated in the information literacy program and residing in the Deli Serdang area. Data were collected using a questionnaire, and analyzed using the Paired Sample T-Test to determine differences before and after the program implementation.Results: The information literacy program conducted by the Deli Serdang Library has proven successful in improving community literacy skillsConclusions: The information literacy program effectively fosters critical and responsible thinking in navigating the complex flow of information in the digital age. The study underscores the vital role of libraries as centers for community empowerment through the promotion of a sustainable literacy culture in the digital era.
STRATEGI MENJAMIN SISTEM KEAMANAN DATA PERPUSTAKAAN DIGITAL UNIVERSITAS NEGERI MEDAN BERBASIS CLOUD COMPUTING Daulay, Desy Febriani; Sayekti, Retno
Jurnal Informatika Teknologi dan Sains (Jinteks) Vol 7 No 3 (2025): EDISI 25
Publisher : Program Studi Informatika Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51401/jinteks.v7i3.6476

Abstract

Perkembangan teknologi cloud computing telah membawa perubahan signifikan pada pengelolaan layanan perpustakaan digital di perguruan tinggi. Universitas Negeri Medan merupakan salah satu institusi yang mengadopsi sistem perpustakaan berbasis cloud untuk meningkatkan efisiensi, fleksibilitas, serta keamanan akses informasi akademik. Penelitian ini bertujuan untuk menganalisis strategi keamanan data yang diterapkan dalam perpustakaan digital berbasis cloud computing, dengan fokus pada penerapan prinsip kerahasiaan, integritas, dan ketersediaan CIA Triad. Metode penelitian menggunakan pendekatan kualitatif deskriptif melalui observasi, wawancara, dan dokumentasi dengan pengelola perpustakaan digital serta pihak terkait. Hasil penelitian menunjukkan bahwa strategi keamanan mencakup penerapan enkripsi ganda pada data in-transit maupun at-rest, autentikasi ganda, pengendalian akses berbasis peran, audit trail, serta sistem deteksi intrusi yang diperkuat dengan pencadangan otomatis. Dari sisi operasional, keamanan sistem diperkuat melalui pembaruan firewall secara berkala untuk meminimalkan risiko serangan siber dan menjaga keberlangsungan layanan akademik. Hambatan utama yang dihadapi adalah keterbatasan sumber daya manusia dengan keahlian keamanan siber serta rendahnya kesadaran pengguna dalam menjaga keamanan digital. Penelitian ini menyimpulkan bahwa integrasi teknologi, kebijakan kelembagaan, dan peningkatan literasi digital merupakan faktor penting dalam mewujudkan perpustakaan digital yang aman, andal, terpercaya, serta berkelanjutan di Universitas Negeri Medan, sekaligus dapat menjadi model strategis bagi perguruan tinggi lain.
Evaluasi Keterpakaian Koleksi di Dinas Perpustakaan dan Arsip Daerah Kota Tebing Tinggi Arya Dana, Iqbal; Sayekti, Retno
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 8, No 3 (2024): Agustus 2024
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v8i3.2024.1319-1329

Abstract

Penelitian ini bertujuan untuk mengevaluasi keterpakaian koleksi di Dinas Perpustakaan dan Arsip Daerah Kota Tebing Tinggi. Evaluasi keterpakaian koleksi penting untuk dilakukan karena dapat digunakan untuk mengetahui pemanfaatan koleksi di perpustakaan, kegiatan evaluasi terhadap bahan pustaka perlu dilakukan agar dapat mencapai tujuan tersebut. Penelitian ini menggunakan jenis penelitian kuantitatif yang berupaya memberikan deskripsi tentang keterpakaian koleksi pustaka di Dinas Perpustakaan dan Arsip Daerah Kota Tebing Tinggi. Metode yang digunakan adalah metode evaluasi koleksi berdasarkan penggunaan (use-centered). Untuk memperoleh data peniliti menggunakan metode dokumentasi. Berdasarkan hasil penelitian diketahui bahwa keterpakaian koleksi di Dinas Perpustakaan dan Arsip Daerah Kota Tebing Tinggi masih rendah, dengan rata-rata peminjaman bulanan yang tidak sebanding dengan jumlah koleksi yang ada. Penyebab utama rendahnya keterpakaian koleksi adalah kurangnya koleksi yang sesuai dengan kebutuhan informasi pengguna dan promosi pelayanan perpustakaan yang belum optimal.Kata kunci:  Evaluasi Koleksi, Keterpakaian, Analisis Koleksi, Perpustakaan Daerah, Tebing Tinggi
EXPLORING STUDENTS' EXPERIENCES IN UTILIZING THE OPAC IN THE MEDAN TOURISM POLYTECHNIC LIBRARY THROUGH THE THINK-A LOUD PROTOCOL Siregar, Tiopan Daris; Sayekti, Retno
International Journal of Cultural and Social Science Vol. 6 No. 4 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i4.1187

Abstract

This study aims to explore students' experiences in using the Online Public Access Catalog (OPAC) at the Medan Tourism Polytechnic Library using the Think-Aloud Protocol (TAP) method. A total of 15 students who had used the OPAC at least twice were purposively selected as respondents. Data were collected through observations of collection search tasks and semi-structured interviews, then analyzed using Reflexive Thematic Analysis (RTA) associated with ISO 9241-11 indicators and the Technology Acceptance Model (TAM) framework. The results showed that 70% of students experienced difficulty using the advanced search feature, took an average of five minutes to find a book title, and 60% considered the OPAC interface less intuitive. The main obstacles included an interface that was less user-friendly, low digital literacy, and minimal socialization from librarians. These findings expand the theoretical understanding of the relationship between digital literacy and perceived ease of use in the context of vocational education, while also emphasizing the importance of a user-centered design (UCD) approach in OPAC development. This study recommends simplifying the interface, integrating OPAC training into student orientation programs, and strengthening the role of librarians in digital literacy support, so that OPAC can be optimally utilized to support academic activities.
Co-Authors AA Sudharmawan, AA Abdi Mubarak Syam Adawiyah, Rodhiyatul Alfrilia, Dwi Liza Ali, Nasihudin Alisa, Nur Andini, Tias Arya Dana, Iqbal Atika, Mutia Daulay, Desy Febriani Fahri, Muhammad Syahruddin Fitri Yani Ginting, Abdul Fikri Harahap, Nurhasanah Hasan Sazali Hasibuan, Hamdi Maulana Hasibuan, Isro Hayati Khairul Jamil Mafriza, Aulia Maisya, Aprilla Manurung, Asmita Khoiriyah Manurung, Islamiah Muslih Fathurrahman Nani Suryani Nasution, Rizqy Fadhilah Ningsih, Leila Setia Nurhayani nurhayani Nurrahman Nurrahman Pohan, Samia Putri, Kurnia Putrima, Yunidia Ali Rina Devianty Rita Williana Tasya Saragih, Rahmat Al-Rasyid Sari, Dita Indah Sari, Julviana Puspita Sari, Nimas Fatma Siregar, Amran Pikal Siregar, Tiopan Daris SRI RAHAYU Surbakti, Khoirunnisa W Rizkiah Syahrawati, Indri Wijaya, Surya Hadi Yanti, Rizki Febri Yasmin Safira, Meisha