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Journal : Jurnal Mantik

The Effect Of Cafed Attempt and Prices on Customer Satisfaction Coffee Shop Source Coffee Sidoarjo Erlina Dian Titania Jannah; Renny Dwijayanti
Jurnal Mantik Vol. 5 No. 2 (2021): Augustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jurnalmantik.Vol5.2021.1417.pp898-906

Abstract

The purpose of this study was to determine the effect of cafe atmosphere and price on customer satisfaction at Source Coffee Sidoarjo. The following type of research is quantitative research and the sampling technique used is purposive sampling. The research sample used is the number of 100 respondents. Data analysis techniques using descriptive statistics, data analysis used is multiple linear regression with SPSS version 25. Results obtained from this study indicate that the cafe atmosphere variables (X1) a significant influence on customer satisfaction (Y), while in the variable price (X2) are also significantly affect customer satisfaction (Y) and the cafe atmosphere variables (X1) and price (X2) simultaneously have a significant influence on customer satisfaction (Y) in Source Coffee Sidoarjo
The Effect of Easy Perceptions and Risk Perceptions on Interest in Using Electronic Money Paying Systems in Ecommerce Shopee Applications Bella Melati Sukma; Renny Dwijayanti
Jurnal Mantik Vol. 6 No. 1 (2022): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research use questionnaire distribution. This study aims to determine the effect of perceived convenience and perceived risk on interest in using electronic money payment systems in the Shopee E-Commerce application. The independent variables studied were perceived ease and risk. Usage variable is usage interest. The following types of research are quantitative research. The population in the study are active students of the Faculty of Economics and Business, State University of Surabaya, class 2018 – 2021 who use the ShopeePay payment system, and get a sample by opening 100 respondents. Using a non-probability sampling technique with a purposive sampling approach. Based on the analysis of this study, it was found that the variable perception of ease had a positive and significant effect on interest in use, and the variable perception had a positive value and had no effect on interest in use. Meanwhile, the perception of convenience (X?) and the perception of risk (X?) together have a positive effect on interest in using (Y) in the Shopee E-Commerce application.