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All Journal Jurnal Ekonomi dan Bisnis Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi MANAJEMEN DEWANTARA PINISI Discretion Review Jurnal Pengabdian kepada Masyarakat Nusantara Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Nautical: Jurnal Ilmiah Multidisiplin Indonesia KREATIF: Jurnal Pengabdian Masyarakat Nusantara Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Seminar Nasional Hasil Penelitian LP2M UNM Indo-Fintech Intellectuals: Journal of Economics and Business Economos : Jurnal Ekonomi dan Bisnis Indonesian Journal of Economics, Entrepreneurship, and Innovation (JIMBE) Joong-Ki Journal of Innovative and Creativity Joong-Ki KREATIF: Jurnal Pengabdian Masyarakat Nusantara Jurnal Manajemen, Bisnis dan Kewirausahaan
Nurman Nurman
Fakultas Ekonomi Universitas Negeri, Makassar.
Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Pelatihan Teknik Proyeksi Bisnis Pada Kelompok Usaha Batu Bata Di Kelurahan Limbung Kecamatan Bajeng Kabupaten Gowa Zainal Ruma; Romansyah Sahabuddin; Hety Budiyanti; Dwi Anugrah Lestari Musa; Anwar Anwar; Nurman Nurman
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 3 No. 4 (2023): Desember : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v3i4.2450

Abstract

Community Service Partners (PKM) is a micro and small brick business. Knowledge of business projections among business owners in Batu Bata is still very limited. The aim of this service is to empower traditional business owners with the knowledge and skills to produce accurate business projections to assist in developing their business. The implementation method uses lecture, exercise, and discussion/question and answer methods. The participants were brick business owners from the Limbung village, Bajeng District, Gowa Regency. The technique for implementing this activity includes three stages starting from the preparation stage, implementation stage and activity evaluation stage. The results of the training show that traditional business owners experience difficulties in applying business forecasting techniques to their businesses because sales records are sometimes incomplete or non-existent. After carrying out the simulation, participants can understand the basis of sales forecasts for future sales forecasts. Additionally, brick-and-mortar business owners can know the exact estimates of their business. Knowledge of business forecasting is expected to improve business performance and competitiveness. The limitation of this training is that the implementation method does not use instructional techniques so that knowledge about business forecasting can be implemented in business activities.
Pengaruh Komitmen dan Disiplin Kerja Terhadap Kepuasan Nasabah Melalui Kualitas Pelayanan Sebagai Variabel Mediasi pada PT Bank Negara Indonesia KCU Makassar Jum’ati Jum’ati; Romansyah Sahabuddin; Nurman Nurman; Burhanuddin Burhanuddin; Uhud Darmawan Natsir
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6814

Abstract

This study aims to determine and analyze the influence of commitment and work discipline on customer satisfaction through service quality as a mediating variable at PT Bank Negara Indonesia KCU Makassar. This study was conducted to determine the extent to which commitment and work discipline can influence customer satisfaction directly and indirectly through service quality. This study uses a quantitative approach with an associative method. Data were collected through distributing questionnaires to 133 respondents who were customers at PT Bank Negara Indonesia KCU Makassar which had previously been determined using the Slovin formula. The data analysis technique used was Partial Least Square (PLS) with the help of the Smart-PLS program to test the direct and indirect relationships between variables. The results of this study indicate that Commitment does not directly influence Customer Satisfaction, but has a significant effect on Service Quality. Work Discipline has a significant effect on Service Quality and customer satisfaction. Service Quality does not have a significant effect on customer satisfaction. In addition, Commitment and Work Discipline do not affect Customer Satisfaction through Service Quality as a mediator. These findings indicate that human resource factors, particularly work discipline, play a more dominant role in increasing customer satisfaction than commitment or service quality directly.
Pengaruh Keterlibatan Kerja dan Kepuasan Kerja Terhadap Retensi Anggota Aktif pada Himpunan Pelajar Mahasiswa Turatea Komisariat Universitas Negeri Makassar Sulastya Ilham; Nurman Nurman; Rezky Amalia Hamka; Agung Widhi Kurniawan; Burhanuddin Burhanuddin
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh keterlibatan kerja dan kepuasan kerja terhadap retensi anggota aktif pada Himpunan Pelajar Mahasiswa Turatea Komisariat Universitas Negeri Makassar. Pendekatan penelitian yang digunakan adalah kuantitatif dengan jenis penelitian deskriptif. Populasi dalam penelitian ini adalah seluruh anggota aktif, yakni sebanyak 96 orang, yang sekaligus dijadikan sampel melalui teknik sampel jenuh. Pengumpulan data dilakukan melalui observasi, wawancara, kuesioner berbasis skala Likert, serta dokumentasi. Data yang diperoleh dianalisis menggunakan analisis regresi linear berganda, dilengkapi uji instrumen, uji asumsi klasik, dan uji hipotesis. Hasil penelitian menunjukkan bahwa keterlibatan kerja berpengaruh positif dan signifikan terhadap retensi anggota aktif. Hal ini mengindikasikan bahwa semakin besar partisipasi, tanggung jawab, serta rasa keterikatan anggota dalam aktivitas organisasi, maka semakin tinggi keinginan mereka untuk tetap bertahan dalam keanggotaan. Selain itu, kepuasan kerja juga terbukti memiliki pengaruh positif dan signifikan terhadap retensi anggota aktif, menunjukkan bahwa rasa puas terhadap peran, hubungan sosial, serta sistem organisasi mampu meningkatkan komitmen anggota untuk berkontribusi secara berkelanjutan. Secara simultan, keterlibatan kerja dan kepuasan kerja memberikan pengaruh positif dan signifikan terhadap retensi anggota aktif, yang berarti kedua faktor tersebut memiliki peran strategis dalam memperkuat keberlangsungan organisasi.
Co-Authors Abdi Akbar Idris Agung Widhi Kurniawan Alfiani Askiah A.R Amiruddin Tawe Amiruddin Tawe Anak Agung Gede Sugianthara Andi Alif Haeruddin Andi Mustika Amin Anwar Anwar Anwar Anwar Anwar Anwar Anwar Anwar Ramli Aslam, Annisa Paramaswary Aulia Saputri Bahar Burhanuddin Burhanuddin Chalid Imran Musa Debby Eka Fitri Izmi Dwi Anugerah Lestari Musa Hety Budiyanti Ilma Wulansari Hasdiansa Itra Jum’ati Jum’ati M. Ikhwan Maulana Haeruddin Maurifah Maysarah Muhammad Idris Nanda Febry Malangi Nur Hudaya Abdullah Nurhaedah Nurhaedah Rezky Amalia Hamka Ria Indri Lestari Rima Iswahyuni Amir Romansyah Sahabuddin Serly Serly Shine Pintor Patiro Siti Hasbiah Sitti Hasbiah Sulastya Ilham Tenri Sayu Puspitaningsih Dipoatmodjo Wahyudin Wahyudin Windi Atriani Zainal Ruma Zainal Ruma