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All Journal Jurnal Ekonomi dan Bisnis Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi MANAJEMEN DEWANTARA PINISI Discretion Review Jurnal Pengabdian kepada Masyarakat Nusantara AKMENIKA Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Nautical: Jurnal Ilmiah Multidisiplin Indonesia Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Manajemen Seminar Nasional Hasil Penelitian LP2M UNM Indo-Fintech Intellectuals: Journal of Economics and Business Economos : Jurnal Ekonomi dan Bisnis Indonesian Journal of Economics, Entrepreneurship, and Innovation (JIMBE) Joong-Ki Journal of Innovative and Creativity Joong-Ki International Journal of Education Management and Religion KREATIF: Jurnal Pengabdian Masyarakat Nusantara Jurnal Manajemen, Bisnis dan Kewirausahaan
Nurman Nurman
Fakultas Ekonomi Universitas Negeri, Makassar.
Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Pengaruh Komitmen dan Disiplin Kerja Terhadap Kepuasan Nasabah Melalui Kualitas Pelayanan Sebagai Variabel Mediasi pada PT Bank Negara Indonesia KCU Makassar Jum’ati Jum’ati; Romansyah Sahabuddin; Nurman Nurman; Burhanuddin Burhanuddin; Uhud Darmawan Natsir
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6814

Abstract

This study aims to determine and analyze the influence of commitment and work discipline on customer satisfaction through service quality as a mediating variable at PT Bank Negara Indonesia KCU Makassar. This study was conducted to determine the extent to which commitment and work discipline can influence customer satisfaction directly and indirectly through service quality. This study uses a quantitative approach with an associative method. Data were collected through distributing questionnaires to 133 respondents who were customers at PT Bank Negara Indonesia KCU Makassar which had previously been determined using the Slovin formula. The data analysis technique used was Partial Least Square (PLS) with the help of the Smart-PLS program to test the direct and indirect relationships between variables. The results of this study indicate that Commitment does not directly influence Customer Satisfaction, but has a significant effect on Service Quality. Work Discipline has a significant effect on Service Quality and customer satisfaction. Service Quality does not have a significant effect on customer satisfaction. In addition, Commitment and Work Discipline do not affect Customer Satisfaction through Service Quality as a mediator. These findings indicate that human resource factors, particularly work discipline, play a more dominant role in increasing customer satisfaction than commitment or service quality directly.
Pengaruh Keterlibatan Kerja dan Kepuasan Kerja Terhadap Retensi Anggota Aktif pada Himpunan Pelajar Mahasiswa Turatea Komisariat Universitas Negeri Makassar Sulastya Ilham; Nurman Nurman; Rezky Amalia Hamka; Agung Widhi Kurniawan; Burhanuddin Burhanuddin
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh keterlibatan kerja dan kepuasan kerja terhadap retensi anggota aktif pada Himpunan Pelajar Mahasiswa Turatea Komisariat Universitas Negeri Makassar. Pendekatan penelitian yang digunakan adalah kuantitatif dengan jenis penelitian deskriptif. Populasi dalam penelitian ini adalah seluruh anggota aktif, yakni sebanyak 96 orang, yang sekaligus dijadikan sampel melalui teknik sampel jenuh. Pengumpulan data dilakukan melalui observasi, wawancara, kuesioner berbasis skala Likert, serta dokumentasi. Data yang diperoleh dianalisis menggunakan analisis regresi linear berganda, dilengkapi uji instrumen, uji asumsi klasik, dan uji hipotesis. Hasil penelitian menunjukkan bahwa keterlibatan kerja berpengaruh positif dan signifikan terhadap retensi anggota aktif. Hal ini mengindikasikan bahwa semakin besar partisipasi, tanggung jawab, serta rasa keterikatan anggota dalam aktivitas organisasi, maka semakin tinggi keinginan mereka untuk tetap bertahan dalam keanggotaan. Selain itu, kepuasan kerja juga terbukti memiliki pengaruh positif dan signifikan terhadap retensi anggota aktif, menunjukkan bahwa rasa puas terhadap peran, hubungan sosial, serta sistem organisasi mampu meningkatkan komitmen anggota untuk berkontribusi secara berkelanjutan. Secara simultan, keterlibatan kerja dan kepuasan kerja memberikan pengaruh positif dan signifikan terhadap retensi anggota aktif, yang berarti kedua faktor tersebut memiliki peran strategis dalam memperkuat keberlangsungan organisasi.
The Effect Of Solvency And Operational Efficiency On The Company Value Of The Restaurant, Hotel And Tourism Subsector On The Indonesia Stock Exchange In 2019-2024 Putri Indah; Hety Budiyanti; Nurman
International Journal of Education Management and Religion Vol. 3 No. 2 (2026): July 2026
Publisher : Pondok pesantren As-salafiyah As-Safi'iyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71305/ijemr.v3i2.1375

Abstract

The restaurant, hotel, and tourism sectors have an important role in supporting national economic growth in Indonesia, especially through job creation to encourage Gross Domestic Product (GDP) growth by driving other sectors such as transportation, agriculture, and the food and beverage industry so that the value of companies in this sector is important to consider. However, fluctuations in the company's value are considered not only influenced by profitability, but also by capital structure and operational efficiency that are not fully optimal. Therefore, the problems in this study are focused on how solvency affects company value, how operational efficiency affects company value, and how solvency and operational efficiency affect company value simultaneously. The purpose of this study is to analyze the influence of solvency on company value, analyze the effect of operational efficiency on company value, and test the effect of solvency and operational efficiency simultaneously on company value in the restaurant, hotel, and tourism sub-sectors listed on the Indonesia Stock Exchange. This study uses a quantitative approach with secondary data in the form of corporate financial statements obtained through the official website of the Indonesia Stock Exchange and analyzed using panel data regression. The results of the study show that solvency has a significant effect on the company's value, while operational efficiency has no effect and is significant on the company's value. However, solvency and operational efficiency simultaneously affect the company's value.
ANALISIS BIAYA DALAM OPTIMALISASI LABA USAHA PADA CV. AGUNG UTAMA SPORT DI KOTA MAKASSAR Sitti Nuralifah Rahmayani; Anwar; Nurman; Anwar Ramli; Annisa Paramaswary Aslam
Akmenika: Jurnal Akuntansi dan Manajemen Vol. 23 No. 1 (2026): AKMENIKA
Publisher : Universitas PGRI Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/akmenika.v23i1.9019

Abstract

Penelitian ini bertujuan menganalisis pengaruh biaya produksi dan biaya operasional terhadap optimalisasi laba usaha pada CV. Agung Utama Sport di Kota Makassar periode 2022–2024. Penelitian menggunakan pendekatan kuantitatif deskriptif dengan data sekunder berupa laporan keuangan selama 36 bulan. Analisis yang digunakan meliputi analisis proporsi biaya, rasio efisiensi biaya, profit to cost ratio, dan analisis tren. Hasil penelitian menunjukkan bahwa biaya produksi dan biaya operasional mengalami peningkatan, sementara laba usaha cenderung menurun. Kenaikan biaya terutama berasal dari biaya bahan baku dan biaya operasional rutin. Rasio efisiensi menunjukkan penurunan kemampuan biaya dalam menghasilkan laba, yang mengindikasikan struktur biaya perusahaan belum efisien dan berdampak pada penurunan profitabilitas.
THE EFFECT OF FINANCIAL LITERACY AND SELF-CONTROL ON THE CONSUMER BEHAVIOR OF SHOPEE PAYLATER USERS AMONG STUDENTS OF THE MANAGEMENT STUDY PROGRAM, CLASS 2022-2025 AT UNIVERSITAS NEGERI MAKASSAR Widya Putri Clarissa Wahid; Nurman Nurman; Andi Mustika Amin; Anwar Ramli; Abdul Rahman
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83404

Abstract

Abstract: This study aims to determine and analyze the influence of financial literacy and self-control on the consumer behavior of Shopee PayLater users in the Management Study Program, intake 2022-2025, at Universitas Negeri Makassar. This study used a quantitative approach with a survey method. The variables in this study consisted of financial literacy (X₁) and self-control (X₂) as an independent variable and consumer behavior (Y) as a dependent variable.The results of this study indicate that: (1) Financial literacy partially has a negative and significant effect on the consumer behavior of Shopee PayLater user students in the Management Study Program at Universitas Negeri Makassar. (2) Self-control partially has a negative and significant effect on the consumer behavior of Shopee PayLater user students in the Management Study Program at Universitas Negeri Makassar. (3) Financial literacy and self-control simultaneously have a significant effect on the consumer behavior of Shopee PayLater user students Keywords: Financial Literacy, Self-Control, Consumptive Behavior, Shopee PayLaterKeywords: Financial Literacy, Self-Control, Consumptive Behavior, Shopee PayLater
Co-Authors Abdi Akbar Idris Abdul Rahman Agung Widhi Kurniawan Alfiani Askiah A.R Amiruddin Tawe Amiruddin Tawe Anak Agung Gede Sugianthara Andi Alif Haeruddin Andi Mustika Amin Anwar Anwar Anwar Anwar Anwar Anwar Anwar Anwar Ramli Aslam, Annisa Paramaswary Aulia Saputri Bahar Burhanuddin Burhanuddin Chalid Imran Musa Debby Eka Fitri Izmi Dwi Anugerah Lestari Musa Hety Budiyanti Ilma Wulansari Hasdiansa Itra Jum’ati Jum’ati M. Ikhwan Maulana Haeruddin Maurifah Maysarah Muhammad Idris Nanda Febry Malangi Nur Hudaya Abdullah Nurhaedah Nurhaedah Putri Indah Rezky Amalia Hamka Ria Indri Lestari Rima Iswahyuni Amir Romansyah Sahabuddin Serly Serly Shine Pintor Patiro Siti Hasbiah Sitti Hasbiah Sitti Nuralifah Rahmayani Sulastya Ilham Tenri Sayu Puspitaningsih Dipoatmodjo Wahyudin Wahyudin Widya Putri Clarissa Wahid Windi Atriani Zainal Ruma Zainal Ruma