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Pengaruh Komitmen dan Disiplin Kerja Terhadap Kepuasan Nasabah Melalui Kualitas Pelayanan Sebagai Variabel Mediasi pada PT Bank Negara Indonesia KCU Makassar Jum’ati Jum’ati; Romansyah Sahabuddin; Nurman Nurman; Burhanuddin Burhanuddin; Uhud Darmawan Natsir
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6814

Abstract

This study aims to determine and analyze the influence of commitment and work discipline on customer satisfaction through service quality as a mediating variable at PT Bank Negara Indonesia KCU Makassar. This study was conducted to determine the extent to which commitment and work discipline can influence customer satisfaction directly and indirectly through service quality. This study uses a quantitative approach with an associative method. Data were collected through distributing questionnaires to 133 respondents who were customers at PT Bank Negara Indonesia KCU Makassar which had previously been determined using the Slovin formula. The data analysis technique used was Partial Least Square (PLS) with the help of the Smart-PLS program to test the direct and indirect relationships between variables. The results of this study indicate that Commitment does not directly influence Customer Satisfaction, but has a significant effect on Service Quality. Work Discipline has a significant effect on Service Quality and customer satisfaction. Service Quality does not have a significant effect on customer satisfaction. In addition, Commitment and Work Discipline do not affect Customer Satisfaction through Service Quality as a mediator. These findings indicate that human resource factors, particularly work discipline, play a more dominant role in increasing customer satisfaction than commitment or service quality directly.
Pengaruh Keterlibatan Kerja dan Kepuasan Kerja Terhadap Retensi Anggota Aktif pada Himpunan Pelajar Mahasiswa Turatea Komisariat Universitas Negeri Makassar Sulastya Ilham; Nurman Nurman; Rezky Amalia Hamka; Agung Widhi Kurniawan; Burhanuddin Burhanuddin
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh keterlibatan kerja dan kepuasan kerja terhadap retensi anggota aktif pada Himpunan Pelajar Mahasiswa Turatea Komisariat Universitas Negeri Makassar. Pendekatan penelitian yang digunakan adalah kuantitatif dengan jenis penelitian deskriptif. Populasi dalam penelitian ini adalah seluruh anggota aktif, yakni sebanyak 96 orang, yang sekaligus dijadikan sampel melalui teknik sampel jenuh. Pengumpulan data dilakukan melalui observasi, wawancara, kuesioner berbasis skala Likert, serta dokumentasi. Data yang diperoleh dianalisis menggunakan analisis regresi linear berganda, dilengkapi uji instrumen, uji asumsi klasik, dan uji hipotesis. Hasil penelitian menunjukkan bahwa keterlibatan kerja berpengaruh positif dan signifikan terhadap retensi anggota aktif. Hal ini mengindikasikan bahwa semakin besar partisipasi, tanggung jawab, serta rasa keterikatan anggota dalam aktivitas organisasi, maka semakin tinggi keinginan mereka untuk tetap bertahan dalam keanggotaan. Selain itu, kepuasan kerja juga terbukti memiliki pengaruh positif dan signifikan terhadap retensi anggota aktif, menunjukkan bahwa rasa puas terhadap peran, hubungan sosial, serta sistem organisasi mampu meningkatkan komitmen anggota untuk berkontribusi secara berkelanjutan. Secara simultan, keterlibatan kerja dan kepuasan kerja memberikan pengaruh positif dan signifikan terhadap retensi anggota aktif, yang berarti kedua faktor tersebut memiliki peran strategis dalam memperkuat keberlangsungan organisasi.
The Effect Of Solvency And Operational Efficiency On The Company Value Of The Restaurant, Hotel And Tourism Subsector On The Indonesia Stock Exchange In 2019-2024 Putri Indah; Hety Budiyanti; Nurman
International Journal of Education Management and Religion Vol. 3 No. 2 (2026): July 2026
Publisher : Pondok pesantren As-salafiyah As-Safi'iyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71305/ijemr.v3i2.1375

Abstract

The restaurant, hotel, and tourism sectors have an important role in supporting national economic growth in Indonesia, especially through job creation to encourage Gross Domestic Product (GDP) growth by driving other sectors such as transportation, agriculture, and the food and beverage industry so that the value of companies in this sector is important to consider. However, fluctuations in the company's value are considered not only influenced by profitability, but also by capital structure and operational efficiency that are not fully optimal. Therefore, the problems in this study are focused on how solvency affects company value, how operational efficiency affects company value, and how solvency and operational efficiency affect company value simultaneously. The purpose of this study is to analyze the influence of solvency on company value, analyze the effect of operational efficiency on company value, and test the effect of solvency and operational efficiency simultaneously on company value in the restaurant, hotel, and tourism sub-sectors listed on the Indonesia Stock Exchange. This study uses a quantitative approach with secondary data in the form of corporate financial statements obtained through the official website of the Indonesia Stock Exchange and analyzed using panel data regression. The results of the study show that solvency has a significant effect on the company's value, while operational efficiency has no effect and is significant on the company's value. However, solvency and operational efficiency simultaneously affect the company's value.
ANALISIS BIAYA DALAM OPTIMALISASI LABA USAHA PADA CV. AGUNG UTAMA SPORT DI KOTA MAKASSAR Sitti Nuralifah Rahmayani; Anwar; Nurman; Anwar Ramli; Annisa Paramaswary Aslam
Akmenika: Jurnal Akuntansi dan Manajemen Vol. 23 No. 1 (2026): AKMENIKA
Publisher : Universitas PGRI Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/akmenika.v23i1.9019

Abstract

Penelitian ini bertujuan menganalisis pengaruh biaya produksi dan biaya operasional terhadap optimalisasi laba usaha pada CV. Agung Utama Sport di Kota Makassar periode 2022–2024. Penelitian menggunakan pendekatan kuantitatif deskriptif dengan data sekunder berupa laporan keuangan selama 36 bulan. Analisis yang digunakan meliputi analisis proporsi biaya, rasio efisiensi biaya, profit to cost ratio, dan analisis tren. Hasil penelitian menunjukkan bahwa biaya produksi dan biaya operasional mengalami peningkatan, sementara laba usaha cenderung menurun. Kenaikan biaya terutama berasal dari biaya bahan baku dan biaya operasional rutin. Rasio efisiensi menunjukkan penurunan kemampuan biaya dalam menghasilkan laba, yang mengindikasikan struktur biaya perusahaan belum efisien dan berdampak pada penurunan profitabilitas.
THE EFFECT OF FINANCIAL LITERACY AND SELF-CONTROL ON THE CONSUMER BEHAVIOR OF SHOPEE PAYLATER USERS AMONG STUDENTS OF THE MANAGEMENT STUDY PROGRAM, CLASS 2022-2025 AT UNIVERSITAS NEGERI MAKASSAR Widya Putri Clarissa Wahid; Nurman Nurman; Andi Mustika Amin; Anwar Ramli; Abdul Rahman
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83404

Abstract

Abstract: This study aims to determine and analyze the influence of financial literacy and self-control on the consumer behavior of Shopee PayLater users in the Management Study Program, intake 2022-2025, at Universitas Negeri Makassar. This study used a quantitative approach with a survey method. The variables in this study consisted of financial literacy (X₁) and self-control (X₂) as an independent variable and consumer behavior (Y) as a dependent variable.The results of this study indicate that: (1) Financial literacy partially has a negative and significant effect on the consumer behavior of Shopee PayLater user students in the Management Study Program at Universitas Negeri Makassar. (2) Self-control partially has a negative and significant effect on the consumer behavior of Shopee PayLater user students in the Management Study Program at Universitas Negeri Makassar. (3) Financial literacy and self-control simultaneously have a significant effect on the consumer behavior of Shopee PayLater user students Keywords: Financial Literacy, Self-Control, Consumptive Behavior, Shopee PayLaterKeywords: Financial Literacy, Self-Control, Consumptive Behavior, Shopee PayLater
The Influence Of Liquidity And Profitability On Firm Value Through Educational And Organizational Management Approaches In Manufacturing Companies Listed On The Indonesia Stock Exchange Yusri Yunus; M. Ikhwan Maulana Haeruddin; Anwar; Nurman; Annisa Paramaswary Aslam
JMPI: Jurnal Manajemen, Pendidikan dan Pemikiran Islam Vol. 4 No. 1 (2026): Vol 4 No 1 June 2026
Publisher : Pondok Pesantren As-salafiyah Asy-syafi'iyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71305/jmpi.v4i1.353

Abstract

This study aims to analyze the influence of liquidity and profitability on firm value through the perspectives of educational and organizational management in manufacturing companies listed on the Indonesia Stock Exchange during the 2020–2024 period. The study employed a quantitative approach using a causal research design and explanatory method. The population consisted of 109 manufacturing companies in the basic and chemical industry subsector, while the sample comprised 19 companies selected through purposive sampling, resulting in 95 panel data observations. Secondary data were obtained from annual financial statements published on the Indonesia Stock Exchange website and corporate websites. Liquidity was measured using the Current Ratio (CR), profitability using Return on Assets (ROA), and firm value using Price to Book Value (PBV). Data analysis was conducted using panel data regression analysis with EViews 13 software. The results indicate that liquidity has a negative and significant effect on firm value, while profitability has a positive and significant effect on firm value. The findings also reveal that organizational effectiveness, leadership quality, institutional learning, and strategic resource management contribute to improving corporate competitiveness and sustainability. From the perspective of educational and organizational management, financial performance reflects managerial effectiveness and institutional governance quality in strengthening public trust and firm value in the capital market.
Implementasi Work-Life Balance dalam Meningkatkan Kinerja Pegawai di Dinas Sosial Kabupaten Bantaeng Dwi Wulandari; Nurman Nurman; Zainal Ruma; Romansyah Sahabuddin; Burhanuddin Burhanuddin
Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Vol. 4 No. 4 (2026): January 2026
Publisher : PT Seval Literindo Kreasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57141/kompeten.v4i4.234

Abstract

Penelitian ini bertujuan menganalisis implementasi Keseimbangan Kehidupan Kerja Work-Life Balance (WLB) dan pengaruhnya terhadap kinerja pegawai di Dinas Sosial Kabupaten Bantaeng. WLB dianggap sebagai faktor kunci yang memengaruhi kesejahteraan dan produktivitas pegawai. Penelitian ini menggunakan pendekatan kualitatif-deskriptif untuk mendalami pelaksanaan WLB di organisasi tersebut. Hasil penelitian menunjukkan bahwa implementasi Work-Life Balance memiliki pengaruh positif dan signifikan terhadap peningkatan kinerja pegawai. WLB yang efektif, dicirikan oleh adanya fleksibilitas dan kebijakan yang mendukung, terbukti meningkatkan produktivitas, kreativitas, dan kepuasan kerja. Disimpulkan bahwa WLB merupakan strategi penting dalam manajemen sumber daya manusia untuk menciptakan lingkungan kerja yang kondusif dan meningkatkan kualitas hasil kerja instansi secara keseluruhan.
Escaping the Equilibrium: Strategic Innovation as a Deliberate Disequilibrium Mechanism in Oligopolistic Competition Nurman
Economics and Business Journal (ECBIS) Vol. 4 No. 1 (2025): November
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i1.267

Abstract

This study aims to analyze the application of game theory in understanding strategic behavior among firms in an oligopolistic market. Using a qualitative approach with a literature review method, this research examines the concepts of Nash equilibrium, dominant strategy, and price discrimination as foundations for determining optimal strategies among market players. The findings show that game theory, particularly the Cournot, Bertrand, and Stackelberg models, effectively explains competitive interactions in markets with limited participants. Moreover, regulations such as Law No. 5 of 1999 play an important role in maintaining fair competition. Game theory proves to be an effective analytical tool for formulating corporate strategies and economic policies in oligopolistic markets
Fundamental Analysis and Stock Valuation for Investment Decisions : (Case Study of Companies Listed on the Sri Kehati Index for the 2020-2024 Period) Nurman; Amiruddin Tawe; Indri Iswardhani; Ridwan Andi Mattoliang; Fakhirah Husain
Economics and Business Journal (ECBIS) Vol. 4 No. 3 (2026): March
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i3.299

Abstract

This study aims to analyze the fundamental condition and assess the investment feasibility of eleven issuers that consistently appeared in the Sri Kehati Index during the 2020–2024 period. Fundamental analysis was conducted using the financial ratios TATO, ROE, EPS, CR, DER, and DPR. The results show that UNVR and KLBF demonstrated high efficiency in asset management, while BBCA and BMRI exhibited strong profitability. JSMR had an aggressive capital structure but was supported by adequate liquidity. Meanwhile, UNVR and BBRI stood out for their generous dividend distribution policies. Stock valuation was carried out using two approaches: PER and PBV. Based on PER, nine issuers were classified as undervalued because their intrinsic values exceeded market prices, while two issuers (DSNG and SMGR) were considered overvalued. In contrast, the PBV approach indicated that ten issuers were overvalued, with only DSNG being undervalued. These differing results suggest that PER focuses more on a company’s earnings performance, whereas PBV emphasizes its book value. Therefore, stock investment assessment should be carried out comprehensively by considering more than one valuation method.
ANALISIS KINERJA KEUANGAN DENGAN PENDEKATAN METODE ECONOMIC VALUE ADDED (EVA) PADA PT. KALBE FARMA TBK TAHUN (2016-2020) Muhammad Azizil Taufiq; Nurman; Hety Budianti
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 2 No. 5 (2022): September 2022
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v2i5.177

Abstract

This study aims to determine how the financial performance of PT. Kalbe Farma, Tbk in 2016 to 2020 and to find out whether or not there is a difference between the EVA value produced by the company before the 2016-2019 pandemic and during the 2020 pandemic. The population in this study is the company's annual financial report, while The sample used is the company's balance sheet and income statement. The data collection technique in this study is user documentation, then it will be analyzed using the Economic Value Added (EVA) method, which consists of the calculation of NOPAT, Invested Capital, WACC, Capital Charge, and EVA which is then tested using the Kruskal Wallis H Test method. The results of this study indicate that the company's EVA value from 2016 to 2020 continues to be positive, so it can be said that there is an economic added value to the company. Then, based on the Kruskal Wallis H Test by producing the Asymp value. Sig. of 0.157 (p > 0.05), it can be said that there is no difference in the EVA value generated by the company in the period before the 2016-2019 pandemic with the period during the 2020 pandemic.