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Bayu Wijayantini, Bayu
Universitas Muhammadiyah Jember
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Journal : Eduvest - Journal of Universal Studies

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Harnessing Quality Function Deployment And The House Of Quality Principle For Malaysia’s Dry Ports Himawan, Abdurrahman Faris Indriya; Sidik, Mohamad Hazeem Sidik; Razik, Muhammad Ashlyzan; Hasan, Md Zaki Muhamad; Wijayantini, Bayu
Eduvest - Journal of Universal Studies Vol. 3 No. 11 (2023): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v3i11.958

Abstract

The research on dry bulk terminal improvement is currently limited and lacks focus, despite the increasing global demand for dry bulk cargo. The primary aim of this paper is to propose a design for enhancing dry bulk terminal operations and identify a significant factor for improving dry bulk terminal performance through the utilization of the Quality Function Deployment (QFD) method. The fundamental concern in QFD pertains to determining the customer’s desires and formulating an effective strategy to address the identified challenges. These two elements are of utmost importance and are considered essential components within the House of Quality (HOQ) matrices. This study employed systematic procedures that utilized inferential statistics, specifically factor analysis and Spearman correlation, within the context of QFD method. Factor analysis is employed in the process of identifying and selecting the optimal set of unutilized items. The Spearman correlation coefficient was employed to examine and enhance the association between the elements. The findings indicate that there exist significant variables and items that contribute to the enhancement of dry bulk terminal. A study revealed that there exists a moderate and statistically significant correlation between loading time and both labor and machine factors. Additionally, the analysis reveals a substantial correlation between the provision of quality services and the size of the berth. Finally, the analysis reveals a moderate correlation between vehicle control and the operation of lorries. The strategy proposed in this study can be employed by port management to effectively identify solutions in the context of dry bulk terminals.
Co-Authors AA Sudharmawan, AA Abdurrahman Faris Indriya Himawan Abusaada, Husam A. Y Achmad Hasan Hafidzi Acmad Hasan Hafidzi Afroh, Ibna Kamilia Fiel Agus Yuliantin Agustina, Nur Aulia Alfi Arif Anggraini, Sabella Ayu Retsi Lestari din, mariana mohd Eko Budi Satoto Eko Cahyono Eko Cahyono, Eko Fadhilah, Ikrimah Nur Febrianto, Farid Fera Syah Putri Feti Fatimah Fiel Afroh, Ibna Kamilia Gunarto, Daris Haris Hermawan Hasan, Md Zaki Muhamad Hysadha, Novalia Imam Hanafi Istifada, Agnes Dwi Arum Jumratul Rofikah Lia Rachmawati Lidyawati Munawaroh M. Al Kindy Dimas Ali Ghufron Maftahah, Riif Maheni Ika Sari Mega Anjar Widyabakti Munir, khoirul Murtalingntyas, Wenny Murtalingtyas, Wenny Murtaliningtyas, Wenny Norita Citra Yuliarti, Norita Citra Nugroho, Rifqi Maulana Adi Nur Aulia Agustina Nurlailiyah Nurlailiyah Nurul Qomariah Oktavia, Fanda Andini Rahayu, Jekti Rahmatullah, Febri Raudatul Safitri Razik, Muhammad Ashlyzan Rendy Mirwan Aspirandi Retno Endah Supeni Retno Endah Supeni Reza Zulfikri , Robby Riswanda Noval Imawan Rizki Ghifari Pratama Roshida, Alzena Roudhotul Jannah Rusdiyanto Rusdiyanto Ryshal, Muhammad Salsabillah Ainun Aini Seno Sumowo Septy Holisa Umami Sidik, Mohamad Hazeem Sidik Sobri, Taufik Sobri, Taufiq Sulikah Kualaria Sumowo, Seno Susi Wahyuning Asih Syafira Laeluqyana Devandri Tatit Diansari Reskiputri, Tatit Diansari Taufiq Sobri Toni Herlambang Tri Oktaviansyah , Hendrik Virda, V Wahyu Eko Setianingsih Wahyu Eko Setianingsih Wahyu Eko Setianingsih Wahyuning Asih, Susi Wibowo, Yohanes Gunawan Widyani, Inneke Putri Winahyu, Pawestri Yusron Rozzaid