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All Journal Cakrawala Pendidikan Psikologika : Jurnal Pemikiran dan Penelitian Psikologi Humanitas: Indonesian Psychological Journal Journal of Educational, Health and Community Psychology Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan JIP (Jurnal Intervensi Psikologi) Psikohumaniora: Jurnal Penelitian Psikologi Jurnal Psikologi Integratif Al Ishlah Jurnal Pendidikan Psychological Research and Intervention ANIMA Indonesian Psychological Journal Proceedings of Annual Conference for Muslim Scholars ADDIN International Journal of Islamic Educational Psychology Share: Jurnal Ekonomi dan Keuangan Islam Jurnal Psikologi Universitas Gadjah Mada JIP (Jurnal Intervensi Psikologi)
Erika Setyanti Kusumaputri, Erika Setyanti
Program Studi Psikologi Fakultas Ilmu Sosial Dan Humaniora Universitas Islam Negeri Sunan Kalijaga Yogyakarta
Religion Arts Humanities Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Library & Information Science Mathematics Public Health Social Sciences Other

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Hope and Religiosity as Determinants of Subjective Well-Being among Students at the Islamic Boarding School Dewi, Rizma Kumala; Kusumaputri, Erika Setyanti; Abdulwahid, Kasmil S.
International Journal of Islamic Educational Psychology Vol. 5 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/ijiep.v5i2.23422

Abstract

The inability to overcome academic challenges in boarding schools may lead to adverse health outcomes and negatively impact students' subjective well-being. One potential approach to enhance subjective well-being is through the cultivation of hope and religiosity. The purpose of this study is to prove the relationship between hope and religiosity on the subjective well-being of students. The research was conducted using quantitative methods with the help of the SPSS application. The sample was selected through cluster random sampling with the criteria of students who also live in Islamic boarding schools and are 18–25 years old. A Likert-scale questionnaire was administered to 334 students to collect data. The research location is in the Special Region of Yogyakarta. The instruments used in this study include the Satisfaction of Life Scale (SWLS), the Positive and Negative Affect Scale (PANAS), the Hope Scale, and the Religiosity Scale. The final analysis for the hypothesis test was carried out by multiple linear regression analysis, which had previously been carried out in prerequisite tests. The results indicated that the three hypotheses were supported, demonstrating a significant and positive correlation between hope and religiosity on the subjective well-being of Mahasantri. Furthermore, the two independent variables individually influenced the dependent variable. The practical contribution of hope and religiosity to subjective well-being was 40.2%, suggesting that these factors play a substantial role in enhancing the subjective well-being of students. The study revealed that the effect of hope (33.5%) was more pronounced than that of religiosity (17.8%), which can be attributed to hope possessing two crucial aspects in goal attainment that religiosity lacks: the development of planning and the capacity for self-motivation.
When Customers Complain: The Value of Self Efficacy in Service Recovery Performance Arifin, Busthanul; Kusuma, Hadri; Kusumaputri, Erika Setyanti
Share: Jurnal Ekonomi dan Keuangan Islam Vol. 14 No. 2 (2025): IN PROGRESS
Publisher : Faculty of Islamic Economics and Business, Universitas Islam Negeri Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/share29441

Abstract

With the growing importance of Islamic hospitality in Indonesia's tourism sector, understanding the psychological pressures faced by frontline employees becomes crucial for maintaining service quality and organizational competitiveness. This study aims to investigate the relationship between customer-related social stressors (ambiguous customer expectations, disliked customers, disproportionate customer expectations, and customer verbal aggression) and their effects on emotional exhaustion and service recovery performance, while examining the moderating role of self-efficacy among frontline employees in Islamic hotels. Using a quantitative approach, primary data were collected through questionnaires distributed to 559 frontline employees of Islamic hotels across Indonesia and analyzed using Structural Equation Modeling (SEM) with AMOS 24 software. The findings reveal that ambiguous customer expectations, disproportionate customer expectations, and customer verbal aggression significantly increase emotional exhaustion among employees, while interactions with disliked customers showed no significant effect. Emotional exhaustion was found to negatively impact service recovery performance, with higher exhaustion levels leading to diminished recovery efforts. Importantly, self-efficacy emerged as a significant moderator, mitigating the adverse effects of emotional exhaustion on service recovery performance, enabling employees with high self-efficacy to maintain optimal performance despite experiencing emotional stress. These results have important implications for Islamic hotel management, emphasizing the need to implement comprehensive programs that enhance employee self-efficacy through interpersonal skills training, stress management, and spiritual enrichment initiatives that align with Islamic values, ultimately improving employee well-being and service quality in the halal tourism industry. Abstrak Saat Pelanggan Komplain: Peran Efikasi Diri dalam Optimalisasi Kinerja Pemulihan Layanan.  Dengan meningkatnya peran perhotelan syariah dalam sektor pariwisata Indonesia, pemahaman terhadap tekanan psikologis karyawan frontline menjadi krusial karena berkaitan erat dengan kualitas layanan dan daya saing organisasi. Penelitian ini bertujuan untuk mengkaji hubungan antara stressor-stressor sosial yang berkaitan dengan pelanggan seperti ekspektasi pelanggan yang ambigu, pelanggan yang tidak disukai, ekspektasi pelanggan yang tidak proporsional, dan agresi verbal pelanggan serta pengaruhnya terhadap kelelahan emosional dan kinerja pemulihan layanan, sambil menguji peran moderasi efikasi diri di antara karyawan frontline hotel syariah. Data penelitian dikumpulkan melalui angket yang didistribusikan kepada 559 karyawan frontline hotel syariah di seluruh Indonesia yang kemudian dianalisis menggunakan Structural Equation Modeling (SEM) dengan software AMOS 24. Hasil penelitian menunjukkan bahwa ekspektasi pelanggan yang ambigu, tidak proporsional, dan agresi verbal secara signifikan meningkatkan kelelahan emosional di antara para karyawan, sementara interaksi dengan pelanggan yang tidak disukai tidak menunjukkan pengaruh signifikan. Kelelahan emosional terbukti berdampak negatif pada kinerja pemulihan layanan, dengan tingkat kelelahan yang lebih tinggi menyebabkan berkurangnya upaya pemulihan. Selain itu, penelitian ini menunjukkan bahwa efikasi diri berperan sebagai moderator yang signifikan dalam meredam dampak negatif kelelahan emosional terhadap kinerja pemulihan layanan. Karyawan dengan efikasi diri tinggi memiliki keyakinan dan kemampuan untuk mengatasi tantangan, sehingga dapat tetap berkinerja optimal meskipun mengalami stres emosional. Penelitian ini memiliki implikasi penting bagi manajemen hotel syariah yang menekankan perlunya program komprehensif dalam meningkatkan efikasi diri para karyawan, seperti pelatihan keterampilan interpersonal, manajemen stres, dan pengayaan spiritual, yang pada akhirnya meningkatkan well-being karyawan dan kualitas layanan dalam industri pariwisata halal.
Innovative Behavior of Indonesian Pharmaceutical Employees: The Role of Psychological Empowerment and Leadership Kusumaputri, Erika Setyanti; Gustia, Sekar Putri Wahyuning
Psikologika: Jurnal Pemikiran dan Penelitian Psikologi Vol. 27 No. 1 (2022)
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/10.20885/psikologika.vol27.iss1.art11

Abstract

Innovative behavior is considered a critical and essential factor for companies in theworld of work. This study aims to determine the extent to which psychological empowermentinfluences the innovative behavior of employees working in pharmaceutical companies, withtransformational leadership and transactional leadership as moderators. The research subjectswere 115 employees from various pharmaceutical companies across ten cities in Indonesia.Innovative behavioral scales, psychological empowerment scales, transformational leadershipscales, and transactional leadership scales were used to collect the data. Subgroup analysis andmoderated regression analysis were used to analyze the data. The results show thattransformational leadership has a higher score compared to transactional leadership. This resultindicates that the hypothesis is accepted. Namely, that psychological empowerment is relatedto innovative behavior. Specifically, the correlation between variables showed thattransformational leadership has a more substantial effect than transactional leadershipKeywords: innovative behavior; psychological empowerment; transactional leadership; transformational leadership.
The Religious Harmony Tolerance in Indonesia: An Islamic Perspective of Pluralism and Multiculturalism Wahidah, Evita Yuliatul; Sirait, Sangkot; Kusumaputri, Erika Setyanti
Proceedings of Annual Conference for Muslim Scholars Vol 6 No 1 (2022): AnCoMS, APRIL 2022
Publisher : Koordinatorat Perguruan Tinggi Keagamaan Islam Swasta Wilayah IV Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36835/ancoms.v6i1.340

Abstract

The academic problems in this study are researching the problem complexity about a value system that present positive and optimistic view on the plurality of religions, cultures, customs, and even interaction pattern by accepting them as a real reality and kindness. Based on the context of religious harmony tolerance phenomenon without having personal theological distortion experience in order to keep the strong spiritualism by correlating the studies of pluralism and multiculturalism in Islamic perspective. It is a literature qualitative research with documentary review and data analysis which uses three activity plots that occur simultaneously, which consists of data reduction, data presentation, conclusion drawing or verification. This study explores the conceptualization of religious harmony between western and Islamic perspectives, the history of religious harmony tolerance in Indonesia, the basics of religious harmony tolerance, the pluralism essence in the context of religious harmony, and last is examining about multiculturalism in the perspective of religious harmony.
The role of self-determination in mediating between insan kamil-based religious internalization and the psychological happiness of santri-background students Hadziq, Abdulloh; Kusumaputri, Erika Setyanti; Bulut, Solmaz
Psikohumaniora: Jurnal Penelitian Psikologi Vol. 10 No. 2 (2025)
Publisher : Faculty of Psychology and Health - Universitas Islam Negeri Walisongo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/pjpp.v10i2.25414

Abstract

Despite extensive research on the influence of Islam on psychological happiness, few studies have explored specific Islamic theological constructs, such as insan kamil (perfect human). This study examines the relationships among the identification and introjection of Insan kamil-based religious internalization, self-determination, and psychological happiness, together with the mediating role of self-determination. Convenience sampling was used to identify 302 Santri-background Students in Special Region of Yogyakarta, Indonesia. The Insan kamil-based Religious internalization scale (identification and introjection dimensions) is an adaptation of the Christian Religious Internalization Scale, while the self-determination and psychological happiness scales were adopted from the Basic Psychological Need Satisfaction Scale and the Oxford Happiness Questionnaire. The data were analyzed using SEM based on PLS via Smart-PLS 3.0. The results show identification of insan kamil-based religious internalization positively relates to self-determination (β = .180, p = .013), but not directly to psychological happiness (β= .038, p = .325). The introjection of insan kamil-based religious internalization relates to self-determination (β= .249, p = .001) and psychological happiness (β= .255, p = .000). Furthermore, self-determination mediates the relationship between identification of insan kamil-based religious internalization and psychological happiness (β= .097, p =.014); and between introjection of insan kamil-based religious internalization and psychological happiness (β= .135, p = .001). The model explains 49% of the variance (R² = .49). Findings indicate that self-determination plays a vital role as a mediator. Pesantren (Islamic boarding schools) should integrate self-determination to enhance psychological happiness. This study also enriches Islamic psychology by connecting the happiness model with Islamic theology.
A Bibliometric Mapping of Islamic Work Ethics Literature: Trends, Research Clusters, and Future Implication for Muslim Librarians Afrina, Cut; Masruri, Anis; Kusumaputri, Erika Setyanti
Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Vol 14 No 1 (2026): March
Publisher : Program Studi Ilmu Perpustakaan UIN Alauddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/kah.v14i1a3

Abstract

Background: Research into Islamic Work Ethics (IWE) has predominantly focused on the corporate and banking sectors, leaving a critical gap in the library profession. This oversight limits the ability of Muslim librarians to address unique ethical challenges within the digital-era information landscape. Purpose: This study utilizes bibliometric analysis to map the intellectual structure of IWE literature, identify existing research voids, and formulate a strategic agenda for developing a value-based professional culture specifically for Muslim librarianship. Methods: The researchers conducted a bibliometric analysis of 496 Scopus-indexed documents published between 2015 and 2024. Using Biblioshiny and VOSviewer, the study mapped publication trends, global collaboration networks, and thematic clusters to evaluate the current trajectory of IWE scholarship. Findings: The study indicates significant growth in IWE literature over the last decade, with major contributions originating from Indonesia and Malaysia. However, the library profession remains conspicuously understudied. Notably, the analysis confirms that core Islamic values: sidiq (honesty), amanah (trustworthiness), fathonah (wisdom), and tabligh (communication) are formally absent from current librarianship policy frameworks. Originality/Value: As the first bibliometric study to contextualize IWE within Muslim librarianship, this research proposes an innovative conceptual model. This model integrates three essential dimensions: personal-spiritual, structural-organizational, and digital-informative, providing a roadmap for future ethical governance in LIS.
Configuration of the Values of Al-Qur’an, Pancasila, and Mathematics: Critical Study of Integration-Based Analysis in Indonesia Wahidah, Evita Yuliatul; Abdillah, Syaik; Sahroni, Roni; Sirait, Sangkot; Kusumaputri, Erika Setyanti
ADDIN Vol 17, No 2 (2023): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v17i2.22487

Abstract

This paper presents about the values of Al-Qur’an, Pancasila, and Mathematics in the discourse on the theory of interconnection integration undergoing a demystification process. The configuration of the values of Al-Qur’an, Pancasila, and Mathematics through Islamic studies is carried out with a theo-anthropocentric process on the integralist values of Al-Qur’an to Mathematics, giving birth to six models, namely Mathematics for Al-Qur’an, Mathematics from Al-Qur’an, Mathematics to explore Al-Qur’an, Mathematics to deliver Al-Qur’an, Mathematics to explain Al-Qur’an, and Mathematics with Al-Qur’an. In integration, there is an effort to restructure Qur’anic and Mathematical sciences, while in interconnection there are meetings in the format of complementation, comparison, confirmation, and the contribution of the verses of Al-Qur’an to the five precepts of Pancasila.
Co-Authors Abdillah, Syaik Abdulloh Hadziq Abdulwahid, Kasmil S. Adib Ahmad Afrina, Cut Anis Masruri, Anis Annisa Mutohharoh Arifin, Busthanul Bulut, Solmaz Dany Fajar Setiawan Dewi, Rizma Kumala Diyah Arini Lestari Enny Iroh Hayati Evita Yuliatul Wahidah Evita Yuliatul Wahidah, Evita Yuliatul Fathul Himam Gustia, Sekar Putri Wahyuning Hadji, Almira Amilbangsa Hadri Kusuma Hanifah Latif Muslimah Hanifah Latif Muslimah Maftukhatus Syarifah Mahsus, Muhammad Mayreyna Nurwardani Melisa Dwi Putri Nur Rahmat Laba Sabiqotul Husna Sahroni, Roni Sangkot Sirait Sangkot Sirait, Sangkot Simbolon, Siti Eni Aisyah Sito Meiyanto sitta Puteri Kumalasari Tina Afiatin Welly Putri Akmadelita