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Sutirna
Universitas Singaperbangsa Karawang
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Journal : ADI Journal on Recent Innovation (AJRI)

 1 
Total Quality Management Through Lecturer Assessment With Students to Improve Graduate Quality Sutirna Sutirna
ADI Journal on Recent Innovation Vol. 2 No. 1 (2020): September
Publisher : ADI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/ajri.v2i1.55

Abstract

Total Management System or abbreviated as TQM is a management system quality that is focused on the customer (Customer focused) by involving all levels of employees in making improvements or continuous improvements (in a manner continuously). Total Quality Management or TQM uses strategy, data and effective communication to integrate quality discipline into culture and company activities. In short, Total Quality Management (TQM) is a management approach to achieve long-term success through satisfaction Customer (Customer Satisfaction). Lecturers are the spearhead of a TQM in college with always carry out Tri Dharma College, but keep in mind that customer satisfaction (in this case students) is the main key to the implementation of the tri dharma of the university high, because with the assessment of students we will be able to find out weaknesses what we have done in PBM. With this weakness, the lecturer is obliged to make changes so that TQM is achieved so that our graduates' expectations will be become competitive with overseas college graduates. The results of this study concluded that the assessment of the implementation of the learning process most lecturers have done from the preparation, implementation and evaluation stages states agree that the stages are prepared in advance by the lecturer before carrying out the lecture process.
Co-Authors Ade Evi Fatimah Adi Ihsan Imami Agung Prasetyo Abadi Alfa Amirachman Alfina, Siti Amelia Rahmah Adhyan AMINUDIN, RIZKI Anida Nurul Fadilah Asep Suherman Beben Zuber Effendi Beben Zuber Effendi Dadang Rahman Munandar Dede Kisma Desy Fitriyana DHIKA BAYU MAHARDIKA Dian Sesilia Dori Lukman Hakim Elva Nuranggraeni Evi Karlina Ambarwati Fadhillah Melani Fadilah, Anida Nurul Fadilla Alifah Fitri Amaliah H. Haerudin Haerudin Haerudin, H. Hanifah Nurus Sopiany Herlindya Herlindya Hidayati, Nita Ika Rizqi Meilya Indradewa, Rhian Intisari - Intisari Intisari Juju Junengsih Juleka Sari Juleka Sari Kamal Prihandani Kiki Nia sania Effendi Laras Mawar Sari Maharani, Rizkia Annisa Muhammad Daut Siagian NurJannah, Salsabilla Agatha Ramdhan Witarsa Rayyani, Firda Reza Nur Zaini Rikayanti Rina Marlina Rivqy Ramadhani Putra Dipha Rizky Gymnastiar Fadli Ruslan Abdul Gani Safuri Musa Saidah Fitria Saras Pangestu Sri Widowati Sari, Hamelia Puspita Setio Nugroho Siregar, Rosliana Siti Alfina SRI RAHAYU Sugiman Suntoko Suntoko Suntoko Suprananto Tedi Purbangkara Umar Mukhtar Undang Ruslan Wahyudin Vedrika Mathilda Sembiring Wachyudi, Kelik Woro Anglia Banda Sutomo Yayah Nurasiah Yayu Risah Yuliani Indriani Sitorus