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All Journal JOURNAL OF ENGLISH FOR ACADEMIC Jurnal Manajemen Dirgantara Jurnal Kewarganegaraan Jurnal Pengabdian Mandiri Journal of Creative Student Research Ocean Engineering: Jurnal Ilmu Teknik dan Teknologi Maritim Jurnal Manajemen dan Ekonomi Kreatif Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Student Research Journal
Nawang Ginusti, Gallis
Sekolah Tinggi Teknologi Kedirgantaraan
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences Transportation Other

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PEMBEKALAN PRAKTIK KERJA LAPANGAN MELALUI PELATIHAN PENANGANAN PENUMPANG, BAGASI, KARGO, DAN BEA CUKAI UNTUK SISWA DAN SISWI SMK PENERBANGAN SRIWIJAYA Ristiani Ristiani; Dhiani Dyahjatmayanti; Gallis Nawang Ginusti; Faiz Albanna; Ika Fathin Resti Martanti; Aditya Dewantari; Awan Awan
JURNAL PENGABDIAN MANDIRI Vol. 3 No. 1: Januari 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jpm.v3i1.7281

Abstract

Siswa dan siswi Sekolah Menengah Kejuruan Penerbangan Sriwijaya dengan kompetensi keahlian Usaha Perjalanan Wisata membutuhkan bekal ilmu dan pengetahuan tambahan sebelum memulai Praktik Kerja Lapangan di bandar udara agar dapat melaksanakan praktik kerja dan mendapatkan pengalaman kerja dengan optimal. Ketika berhubungan dengan pelanggan; dalam hal ini calon penumpang dan pengguna jasa bandar udara lainnya, pelayanan prima serta penanganan penumpang (termasuk bagasi) perlu dipelajari tidak hanya berdasarkan teori, namun juga workshop di laboratorium (hangar). Tujuan dari pengabdian ini adalah untuk memberikan pengetahuan mengenai pengelolaan bandar udara, maskapai, dan ground handling; service excellence; passenger and baggage handling; serta penanganan kargo dan bea cukai. Kegiatan pelatihan ini dilakukan dengan tiga metode, yaitu metode ceramah, metode tutorial, dan metode praktik di kampus Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta, baik di dalam kelas dan di dalam laboratorium (hangar). Berdasarkan hasil pre-test dan post-test, pengetahuan dan pemahaman siswa dan siswi meningkat. Siswa dan siswi tersebut juga dapat mempraktikkan penanganan penumpang, bagasi, dan kargo dengan baik.
Analisis Dampak Kebingaran Mesin Pesawat Bagi Petugas Marshaller di Bandar Udara Internasional Blimbingsari Banyuwangi Brendy Setya Saputra; Gallis Nawang Ginusti
Jurnal Manajemen dan Ekonomi Kreatif Vol. 2 No. 3 (2024): Juli: Jurnal Manajemen dan Ekonomi Kreatif
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jumek.v2i3.402

Abstract

The number of aircraft in Indonesia drives both the national and global aviation industries. The government and airport management must enhance the quality, performance, safety, security, and economic development of airports. Blimbingsari International Airport in Banyuwangi supports air transportation in Rogojampi, Banyuwangi; however, advancements in aviation facilities can increase air pollution and noise, disrupting community activities and degrading environmental quality. Aircraft movements require coordination, including the role of marshallers who must use Personal Protective Equipment (PPE) and adhere to Occupational Health and Safety (OHS) protocols for safety. Noise reduction efforts at the airport must comply with the maximum limit of 55 dBA in residential areas. This qualitative case study investigates the impact of aircraft engine noise on the hearing of marshallers at Blimbingsari International Airport in Banyuwangi. Primary data were obtained from direct observation and interviews, while secondary data were sourced from regulations and relevant documents. The findings indicate that noise levels at the airport range from 34-66 dB(A) and do not significantly impact the health of nearby residents or operational staff. The authors recommend that the airport management regularly check the readiness of field staff, enhance equipment and the availability of first aid kits (P3K) in the AMC Unit, and ensure the quality of PPE and health guarantees for operational staff, particularly in the AMC division (Marshallers, Ramp Handling).
Optimalisasi Penerapan Online Check In Pada Maskapai Citilink Di Bandar Udara Internasional Husein Sastranegara Bandung Luxyantri Oktamiraz; Gallis Nawang Ginusti
Journal of Creative Student Research Vol. 1 No. 3 (2023): Juni : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsrpolitama.v1i3.1689

Abstract

Online check in is an online service check in for passengers by their personal smartphone that can be done anywhere within a maximum of 30 minutes before flight. In its implementation, passengers of Citilink Airlines at Bandung Husein Sastranegara International Airport still have several problems when using this service that leads to the implementation of online check in is not optimal. The purposes of this study are to examine: 1) The constraints experienced by passengers when traveling online check in, 2) Efforts to optimize implementation of online check in. This study uses a qualitative method with a descriptive approach. Data collection was carried out through observation techniques, interviews, literature studies, and documentation. To prove the validity of the research data, source and method triangulation tests were carried out. The results showed that the common problems experienced by Citilink Airlines passengers at Bandung Husein Sastranegara International Airport when using online check in are unstable signal, error on website, fault input of booking code and the passenger's last name, as well as the passenger's lack of understanding and enthusiasm for the online check in itself. Based on these problems, the optimization efforts undertaken include the provision of wifi at airports, diversion from online check in to check in counter, as well as more active education from officers to passengers about online check in.
Analisis Efektivitas Predikat Wilayah Birokrasi Bersih Melayani (Wbbm) Terhadap Peningkatan Kualitas Pelayanan Pas Bandara Kantor Otoritas Bandar Udara Wilayah III Erlita Nazla Pangestika; Gallis Nawang Ginusti
Journal of Creative Student Research Vol. 1 No. 3 (2023): Juni : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsrpolitama.v1i3.1714

Abstract

The Office of the Airport Authority Region III is one of the government agencies that provide public services to the public, namely airport PAS services, therefore the Office of the Airport Authority Region III participates in the government program to build a good and clean government by designing the construction of an integrity zone towards a Serving Free Bureaucratic Area (WBBM) to improve the quality of its services. The purpose of this research is to determine the effectiveness of the WBBM predicate and the supporting and inhibiting factors in improving the quality of airport PAS services at the Office of the Airport Authority Region III. The research method used is mixed methods, which means combining quantitative and qualitative research simultaneously with the chosen strategy, namely sequential explanatory. The data sources obtained are primary and secondary data with the data collection techniques used are interviews, documentation, and direct observation at the Region III Airport Authority Office. The results of this study indicate that the WBBM predicate is effective in improving the quality of airport PAS services as evidenced by the SKM results which continue to increase from 2020 to 2022 and changes in the airport PAS service system to online services. Factors that support the improvement of the quality of airport PAS services are the six areas of change in WBBM and the existence of inhibiting factors, namely websites that have not been properly managed, human resources that have not provided excellent service, and lack of work ethic in providing services
Analisis Pengawasan Fasilitas Bandar Udara oleh Unit Terminal Inspection Service pada PT.Angkasa Pura II Di Bandar Udara Husein Sastranegara Bandung Gilar Pramudya; Gallis Nawang Ginusti
Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Vol. 2 No. 3 (2024): September : SAMMAJIVA : Jurnal Penelitian Bisnis dan Manajemen
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/sammajiva.v2i3.1310

Abstract

At Bandung's Husein Sastranegara Airport, the Terminal Inspection Service (TIS) Unit is tasked with supervising and ensuring that terminal facilities function optimally in accordance with service standards. This research aims to find out how the monitoring system is carried out by the Terminal Inspection Service (TIS) unit and what obstacles are faced by Terminal Inspection Service (TIS) officers in the process of monitoring facilities at T.Angkasa Pura II at Husein Sastranegara Airport. This research uses qualitative methods with data collection techniques through interviews, observation and documentation. Data analysis was carried out through data reduction, data presentation, and drawing conclusions. The research was carried out at Husein Sastranegara Airport in Bandung for 1 month, from 1 August to 31 August 2024. The results obtained in the research are monitoring of airport facilities by the Terminal Inspection Service (TIS) Unit at Husein Sastranegara Airport carried out in collaboration with the Airport Authority for more effective monitoring and quick response to emergency situations. Challenges such as technological and environmental limitations can be overcome by procuring advanced technology, increasing coordination, and adjusting regulations. This effort aims to create a safe and comfortable airport, as well as support smooth flight operations.
Co-Authors Aditya Dewantari Aldri Frinaldi Andi Syaputra Awan Awan Brendy Setya Saputra Dhiani Dyahjatmayanti Erika Puspita Sari Erlita Nazla Pangestika Esti Nur Wakhidah Faiz Albanna Faiz Albanna Gilar Pramudya Iis Ristiani Ika Fathin Resti Martanti Inneke Febryana Disastra Kharisma Yunita Prastika La ode Putra Batara Luxyantri Oktamiraz Pusaka, Semerdanta Ristiani Ristiani Ryan Dynata Sintya Ika Windiyani