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Nawang Ginusti, Gallis
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PEMBEKALAN PRAKTIK KERJA LAPANGAN MELALUI PELATIHAN PENANGANAN PENUMPANG, BAGASI, KARGO, DAN BEA CUKAI UNTUK SISWA DAN SISWI SMK PENERBANGAN SRIWIJAYA Ristiani Ristiani; Dhiani Dyahjatmayanti; Gallis Nawang Ginusti; Faiz Albanna; Ika Fathin Resti Martanti; Aditya Dewantari; Awan Awan
JURNAL PENGABDIAN MANDIRI Vol. 3 No. 1: Januari 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jpm.v3i1.7281

Abstract

Siswa dan siswi Sekolah Menengah Kejuruan Penerbangan Sriwijaya dengan kompetensi keahlian Usaha Perjalanan Wisata membutuhkan bekal ilmu dan pengetahuan tambahan sebelum memulai Praktik Kerja Lapangan di bandar udara agar dapat melaksanakan praktik kerja dan mendapatkan pengalaman kerja dengan optimal. Ketika berhubungan dengan pelanggan; dalam hal ini calon penumpang dan pengguna jasa bandar udara lainnya, pelayanan prima serta penanganan penumpang (termasuk bagasi) perlu dipelajari tidak hanya berdasarkan teori, namun juga workshop di laboratorium (hangar). Tujuan dari pengabdian ini adalah untuk memberikan pengetahuan mengenai pengelolaan bandar udara, maskapai, dan ground handling; service excellence; passenger and baggage handling; serta penanganan kargo dan bea cukai. Kegiatan pelatihan ini dilakukan dengan tiga metode, yaitu metode ceramah, metode tutorial, dan metode praktik di kampus Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta, baik di dalam kelas dan di dalam laboratorium (hangar). Berdasarkan hasil pre-test dan post-test, pengetahuan dan pemahaman siswa dan siswi meningkat. Siswa dan siswi tersebut juga dapat mempraktikkan penanganan penumpang, bagasi, dan kargo dengan baik.
Analisis Dampak Kebingaran Mesin Pesawat Bagi Petugas Marshaller di Bandar Udara Internasional Blimbingsari Banyuwangi Brendy Setya Saputra; Gallis Nawang Ginusti
Jurnal Manajemen dan Ekonomi Kreatif Vol. 2 No. 3 (2024): Juli: Jurnal Manajemen dan Ekonomi Kreatif
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jumek.v2i3.402

Abstract

The number of aircraft in Indonesia drives both the national and global aviation industries. The government and airport management must enhance the quality, performance, safety, security, and economic development of airports. Blimbingsari International Airport in Banyuwangi supports air transportation in Rogojampi, Banyuwangi; however, advancements in aviation facilities can increase air pollution and noise, disrupting community activities and degrading environmental quality. Aircraft movements require coordination, including the role of marshallers who must use Personal Protective Equipment (PPE) and adhere to Occupational Health and Safety (OHS) protocols for safety. Noise reduction efforts at the airport must comply with the maximum limit of 55 dBA in residential areas. This qualitative case study investigates the impact of aircraft engine noise on the hearing of marshallers at Blimbingsari International Airport in Banyuwangi. Primary data were obtained from direct observation and interviews, while secondary data were sourced from regulations and relevant documents. The findings indicate that noise levels at the airport range from 34-66 dB(A) and do not significantly impact the health of nearby residents or operational staff. The authors recommend that the airport management regularly check the readiness of field staff, enhance equipment and the availability of first aid kits (P3K) in the AMC Unit, and ensure the quality of PPE and health guarantees for operational staff, particularly in the AMC division (Marshallers, Ramp Handling).
Optimalisasi Penerapan Online Check In Pada Maskapai Citilink Di Bandar Udara Internasional Husein Sastranegara Bandung Luxyantri Oktamiraz; Gallis Nawang Ginusti
Journal of Creative Student Research Vol. 1 No. 3 (2023): Juni : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsrpolitama.v1i3.1689

Abstract

Online check in is an online service check in for passengers by their personal smartphone that can be done anywhere within a maximum of 30 minutes before flight. In its implementation, passengers of Citilink Airlines at Bandung Husein Sastranegara International Airport still have several problems when using this service that leads to the implementation of online check in is not optimal. The purposes of this study are to examine: 1) The constraints experienced by passengers when traveling online check in, 2) Efforts to optimize implementation of online check in. This study uses a qualitative method with a descriptive approach. Data collection was carried out through observation techniques, interviews, literature studies, and documentation. To prove the validity of the research data, source and method triangulation tests were carried out. The results showed that the common problems experienced by Citilink Airlines passengers at Bandung Husein Sastranegara International Airport when using online check in are unstable signal, error on website, fault input of booking code and the passenger's last name, as well as the passenger's lack of understanding and enthusiasm for the online check in itself. Based on these problems, the optimization efforts undertaken include the provision of wifi at airports, diversion from online check in to check in counter, as well as more active education from officers to passengers about online check in.
Analisis Efektivitas Predikat Wilayah Birokrasi Bersih Melayani (Wbbm) Terhadap Peningkatan Kualitas Pelayanan Pas Bandara Kantor Otoritas Bandar Udara Wilayah III Erlita Nazla Pangestika; Gallis Nawang Ginusti
Journal of Creative Student Research Vol. 1 No. 3 (2023): Juni : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsrpolitama.v1i3.1714

Abstract

The Office of the Airport Authority Region III is one of the government agencies that provide public services to the public, namely airport PAS services, therefore the Office of the Airport Authority Region III participates in the government program to build a good and clean government by designing the construction of an integrity zone towards a Serving Free Bureaucratic Area (WBBM) to improve the quality of its services. The purpose of this research is to determine the effectiveness of the WBBM predicate and the supporting and inhibiting factors in improving the quality of airport PAS services at the Office of the Airport Authority Region III. The research method used is mixed methods, which means combining quantitative and qualitative research simultaneously with the chosen strategy, namely sequential explanatory. The data sources obtained are primary and secondary data with the data collection techniques used are interviews, documentation, and direct observation at the Region III Airport Authority Office. The results of this study indicate that the WBBM predicate is effective in improving the quality of airport PAS services as evidenced by the SKM results which continue to increase from 2020 to 2022 and changes in the airport PAS service system to online services. Factors that support the improvement of the quality of airport PAS services are the six areas of change in WBBM and the existence of inhibiting factors, namely websites that have not been properly managed, human resources that have not provided excellent service, and lack of work ethic in providing services
Analisis Pengawasan Fasilitas Bandar Udara oleh Unit Terminal Inspection Service pada PT.Angkasa Pura II Di Bandar Udara Husein Sastranegara Bandung Gilar Pramudya; Gallis Nawang Ginusti
Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Vol. 2 No. 3 (2024): September : SAMMAJIVA : Jurnal Penelitian Bisnis dan Manajemen
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/sammajiva.v2i3.1310

Abstract

At Bandung's Husein Sastranegara Airport, the Terminal Inspection Service (TIS) Unit is tasked with supervising and ensuring that terminal facilities function optimally in accordance with service standards. This research aims to find out how the monitoring system is carried out by the Terminal Inspection Service (TIS) unit and what obstacles are faced by Terminal Inspection Service (TIS) officers in the process of monitoring facilities at T.Angkasa Pura II at Husein Sastranegara Airport. This research uses qualitative methods with data collection techniques through interviews, observation and documentation. Data analysis was carried out through data reduction, data presentation, and drawing conclusions. The research was carried out at Husein Sastranegara Airport in Bandung for 1 month, from 1 August to 31 August 2024. The results obtained in the research are monitoring of airport facilities by the Terminal Inspection Service (TIS) Unit at Husein Sastranegara Airport carried out in collaboration with the Airport Authority for more effective monitoring and quick response to emergency situations. Challenges such as technological and environmental limitations can be overcome by procuring advanced technology, increasing coordination, and adjusting regulations. This effort aims to create a safe and comfortable airport, as well as support smooth flight operations.
Mengeksplorasi Komplain Fasilitas Bandara Internasional: Pendekatan Mixed-Method pada Penanganan Komplain di Bandara I Gusti Ngurah Rai Lina Dwiyanti; Gallis Nawang Ginusti
Journal of Education Technology Information Social Sciences and Health Vol. 5 No. 2 (2026): September 2026
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jetish.v5i2.8810

Abstract

Peningkatan jumlah penumpang di Bandar Udara Internasional I Gusti Ngurah Rai berdampak pada meningkatnya tuntutan terhadap kualitas fasilitas dan pelayanan terminal internasional. Kondisi tersebut berpotensi menimbulkan komplain apabila fasilitas yang tersedia tidak berfungsi secara optimal. Ruang digital merupakan salah satu media yang banyak dimanfaatkan untuk mengekspresikan komplain. Penelitian ini bertujuan untuk menganalisis jenis komplain fasilitas terminal internasional, mengetahui persepsi penumpang dan respon petugas Customer Service bandara terkait proses penanganannya. Penelitian ini menggunakan pendekatan mixed-method. Peneliti menjaring 70 data komplain fasilitas terminal internasional melalui ulasan pengguna di platform digital selama periode Desember 2025 hingga Maret 2026 untuk memperoleh gambaran jenis komplain secara statistik melalui transformasi data (data transformation design). Kuesioner terbuka disebarkan kepada 35 penumpang yang pernah melayangkan komplain tersebut dan 3 petugas teknik purposive sampling. Analisis data kuantitatif menggunakan statistik deskriptif, sedangkan data kualitatif dianalisis melalui tahapan open coding, axial coding, dan selective coding. Keabsahan data diuji menggunakan triangulasi sumber, data, dan waktu. Hasil penelitian menunjukkan bahwa fasilitas AC merupakan fasilitas yang paling banyak dikeluhkan (22,86%), diikuti ruang tunggu (17,14%) dan toilet (15,71%). Persepsi penumpang terhadap penanganan komplain oleh Customer Service cenderung positif, terutama pada aspek responsivitas, empati, keadilan pelayanan, dan kemudahan akses layanan. Mekanisme penanganan komplain telah berjalan secara sistematis melalui tahapan penerimaan laporan, identifikasi masalah, pencatatan, koordinasi, monitoring, dan evaluasi. Penelitian ini menyimpulkan bahwa penanganan komplain oleh Customer Service telah berjalan cukup efektif, namun peningkatan kualitas fasilitas dan percepatan koordinasi antar unit masih diperlukan untuk meningkatkan kepuasan pengguna jasa.
The Communication of Customer Service Officers To International Passengers: A Study at I Gusti Ngurah Rai International Airport Ferdian Andika Putra; Gallis Nawang Ginusti
Jurnal Manajemen Dirgantara Vol 19 No 1 (2026): Jurnal Manajemen Dirgantara, Juli 2026
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v19i1.1578

Abstract

Effective communication is a crucial element in airport services, yet the complexity of interactions with passengers from diverse backgrounds, especially foreign nationals, often presents significant challenges. This research examines the communication obstacles and barriers encountered by customer service officers when interacting with passengers, particularly foreign passengers, at I Gusti Ngurah Rai International Airport, Bali. A quantitative approach was employed with a descriptive research method. Data was collected through questionnaires administered to 75 customer service officers. Data analysis was performed to identify the descriptive statistics of the officers' responses. The results indicate that officers possess a good level of readiness and adaptability in communication. The most potential obstacle identified arises from officers' inadequate practical experience, especially in dealing with the complexities of interacting with foreign passengers. Meanwhile, the most prominent communication barriers are not solely linguistic in nature; they also encompass interrelated psychological, physical, and sociocultural aspects. The barriers are evidenced by a lack of confidence in using the language and an elevated cognitive load when processing or translating information, followed by physical and environmental factors, including passengers’ physical conditions, the physical distance, and the presence of crowds, as well as socio-cultural factors, such as stereotypes and value differences, have been shown to play a very significant role. These indicate the necessity to prioritize the cultivation of practical skills, self-assurance and cultural awareness, rather than merely enhancing language competence. Keywords: Intercultural Communication, Obstacles, Barriers, Customer Service, International Airport
Pengaruh Kualitas Pelayanan Unit Informasi Terhadap Kepuasan Penumpang Bandar Udara Komodo Labuan Bajo Kharisma Yunita Prastika; Gallis Nawang Ginusti
Jurnal Kewarganegaraan Vol 6 No 1 (2022): 1 Januari - 30 Juni 2022 (In Press)
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i1.2550

Abstract

AbstrakBandar Udara Komodo Labuan Bajo merupakan gerbang para wisatawan yang ingin berkunjung di wilayah Manggarai. Untuk memberikan kepuasan kepada penumpang, Unit Penyelenggara Bandar Udara Komodo Labuan Bajo perlu mengadakan pengkajian secara berkala untuk memperbaiki kualitas pelayanan unit informasi serta untuk mengetahui penilaian penumpang atau pengunjung terhadap terhadap kualitas pelayanan unit informasi yang ada di Bandar Udara Komodo Labuan bajo. Penelitian ini menggunakan metode Kuantitatif,serta menggunakan nonprobability sampling dengan purposive sampling dan menggunakan bantuan IBM SPSS Statistic 21 For Windows. Sampel dalam penelitian ini diambil dari seluruh pengunjung atau penumpang yang pernah menggunakan pelayanan unit informasi dengan kriteria minimal 2 kali serta berusia minimal 17 tahun. Penelitian ini menggunakan 75 responden. Penyebaran kuesioner dilakukan secara offline pada ruang tunggu Bandar Udara Komodo Labuan Bajo dan secara online menggunakan google form. Hasil penelitian ini menunjukkan bahwa nilai mean atau rata-rata jawaban responden atas pernyataan dalam penelitian ini masuk dalam kategori “tinggi atau baik atau puas” dengan nilai mean variabel X sebesar 4,085 dan variabel Y sebesar 4,119. Dan menunjukkan bahwa kualitas pelayanan unit informasi berpengaruh secara signifikan terhadap kepuasan penumpang yang dibuktikan dengan nilai Constant (a) sebesar 1,778 dan koefisien regresi sebesar 0,547 serta nilai t hitung sebesar 13,460 > t tabel sebesar 1,996 dengan signifikansi 0,000 < 0,05. Serta kualitas pelayanan unit informasi berpengaruh terhadap kepuasan penumpang sebesar 71,3% dan sisanya dipengaruhi oleh variabel lain yang tidak terdapat dalam penelitian ini.Kata Kunci : Kualitas Pelayanan Unit Informasi, Penumpang, Bandar Udara Komodo Labuan Bajo AbstractKomodo Labuan Bajo Airport is a gateway for tourists, who want to visit the Manggarai area. To provide satisfaction to passengers, the Komodo Labuan Bajo Airport operation unit needs to conduct periodic reviews to improve the service quality of the information unit and to find out the passenger or visitor assessment of the service quality of the information unit at Komodo Labuan Bajo Airport. This research uses a quantitative and uses non-probablity sampling and purposive sampling and method using IBM SPSS Statistics 21 For Windows. Sample in this research was taken from all visitors or passengers who used the information unit service at minimum 2 times and at least 17 years old totaling 75 respondents. Distribution of the questionnaires was offline at the Komodo Labuan Bajo Airport waiting room and online using the google form. The results of this research show that the mean or average value of respondents answers to the statements in this research in the “high or good or satisfied” category with the mean value of the X variable is 4,085 and Y variable is 4,119. And indicate that the service quality of the information unit has a significant effect on passengers satisfaction as evidenced by the Constant (a) value of 1,778 and regression coefficient of 0,547 and t arithmetic value of 13,460 > t table of 1,996 with a significance of 0,000 < 0,05. And the service quality of the information unit affects passenger satisfaction is 71,3% and the rest is influenced by other variables not included in this research.Keywords :  Information Unit Service Quality, Passengers, Komodo Labuan Bajo Airport
Pengaruh Penanganan Bagasi Terhadap Kepuasan Penumpang Maskapai Citilink Oleh PT. Gapura Angkasa Di Bandar Internasional Juanda Surabaya Inneke Febryana Disastra; Gallis Nawang Ginusti
Jurnal Kewarganegaraan Vol 6 No 1 (2022): 1 Januari - 30 Juni 2022 (In Press)
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i1.2630

Abstract

AbstrakPesawat udara merupakan alat transportasi yang efektif dan efisien untuk sebuah perjalanan yang memiliki jarak yang jauh. Saat sebagian besar penumpang membawa barang-barang, dimana barang-barang ini akan dimasukkan dalam sebuah bagasi. Untuk meminimalisir terjadinya kerusakan bagasi maka perusahaan akan memberikan penanganan yang terbaik sesuai prosedur. Penanganan bagasi yang dilakukan suatu maskapai akan berdampak pada kepuasan penumpang, kepuasan penumpang merupakan perasaan senang atau puas terhadap pelayanan yang diberikan petugas. Tujuan penelitian ini untuk mengetahui bagaimana penanganan bagasi terhadap kepuasan penumpang di bandar udara Internasional Juanda. Desain penelitian ini merupakan studi kuantitatif yang menggunakan populasi dan sampel dengan tujuan untuk menguji hipotesis yang telah ditetapkan kepada penumpang Citilink di Bandar Udara Internasional Juanda Surabaya. Teknik pengambilan sampel pada penelitian ini menggunakan tekniknon probability sampling dengan purposive sampling . Teknik yang digunakan untuk mengumpulkan data dalam penelitian ini menggunakan kuesioner, dan data dianalisis dengan menggunakan Uji Regresi Linier Sederhana, Uji t (parsial), Koefisien Determinasi (R 2 ). Hasil penelitian menunjukkan bahwa penanganan bagasi berpengaruh signifikan terhadap kepuasan penumpang di Bandar Udara Internasional Juanda Surabaya dengan hasil yang diperoleh 14,843 > 1,985. Dengan hasil koefisien kolerasi sebesar 0,692 dan koefisien determinasi sebesar 69,2% dengan selebihnya 30,8% dipengaruhi oleh faktor lain yang tidak diteliti oleh peneliti.Kata kunci: penanganan bagasi, kepuasan penumpang AbstrakAirplanes are an effective and efficient means of transportation for a trip that has a long distance. When traveling, most passengers carry luggage, where these items will be included in a luggage. To minimize the occurrence of baggage damage, the company will provide the best handling according to the procedure. Handling baggage carried out by an airline will have an impact on passenger satisfaction, passenger satisfaction is a feeling of pleasure or satisfaction with the services provided by officers. The purpose of this study was to determine how the effect of baggage handling on passenger satisfaction at Juanda International Airport. The design of this research is a quantitative study that uses a population and a sample with the aim of testing the hypothesis that has been assigned to Citilink passengers at Juanda International Airport, Surabaya. The sampling technique in this study used a non-probability sampling technique with purposive sampling. The technique used to collect data in this study used a questionnaire, and the data were analyzed using the Simple Linear Regression Test, t-test (partial), Coefficient of Determination (R2). Hasil penelitian menunjukkan bahwa penanganan bagasi berpengaruh signifikan terhadap kepuasan penumpang di Bandara Internasional Juanda Surabaya dengan hasil diperoleh nilai t_hitung 14,843 > t_tabel 1,985. Dengan hasil koefisien korelasi sebesar 0,692 dan koefisien determinasi sebesar 69,2% dengan sisanya 30,8% dipengaruhi oleh faktor lain yang tidak diteliti oleh peneliti.Kata kunci: penanganan bagasi, kepuasan penumpang
Persepsi Penumpang Terhadap Kualitas Layanan Pemeriksaan Selama Masa Pandemi Covid-19 Di Bandar Udara Internasional Adi Sutjipto Yogyakarta Yulia Yekti Prihananti; Gallis Nawang Ginusti
Jurnal Kewarganegaraan Vol 6 No 1 (2022): 1 Januari - 30 Juni 2022 (In Press)
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i1.2697

Abstract

AbstrakSejak tahun 2019 akhir, dunia pertama kalinya mencatat virus varian baru  yaitu coronavirus disease (Covid-19) yang menjadi pandemi di berbagai penjuru negara. Sesuai Surat Edaran Nomor 16 Tahun 2021 tentang ketentuan perjalanan orang dalam negeri pada masa pandemi Covid-19 bahwa pelaku perjalanan transportasi udara dari dan ke Pulau Jawa dan Pulau Bali wajib menunjukkan hasil negatif tes PCR yang sampelnya diambil dalam kurun waktu maksimal 2 x 24 jam sebelum keberangkatan dan wajib menunjukkan kartu vaksin (minimal vaksin dosis pertama). Hal ini merupakan tantangan baru bagi pihak bandar udara untuk menerapkan layanan yang berbeda dan fasilitas tambahan untuk memenuhi kebutuhan penumpang serta agar dapat meminimalkan penyebaran virus Covid-19 di bandar udara.Tujuan dari penelitian ini untuk mengetahui persepsi penumpang terhadap kualitas layanan pemeriksaan selama masa pandemi covid-19. Layanan pemeriksaan yang menjadi fokus utama pada penelitian adalah fasilitas penambahan baru yang menjadi persyaratan baru bagi penumpang pesawat udara seperti ketersediaan hand sanitizer, petugas yang mengenakan APD lengkap dan fasilitas lain yang menjadi persyaratan tambahan di Bandar Udara Adisutjipto. Penelitian ini menggunakan metode kuantitatif dengan pendekatan deskriptif untuk mengetahui nilai variabel secara mandiri tanpa membuat perbandingan atau menghubungkan dengan variabel lain. Hasil penelitian menunjukkan bahwa penumpang memberikan penilaian yang baik terhadap kualitas layanan pemeriksaan yaitu dimensi bukti fisik sebesar 3,56, dimensi kehandalan sebesar 3,50, dimensi daya tanggap sebesar 3,67 ,dimensi jaminan sebesar 3,54 dan dimensi empati sebesar 3,63 .Kata kunci: Persepsi, Penumpang, Kualitas Layanan, Covid-19, Adisutjipto AbstractSince late 2019, the world has recorded for the first time a new variant of the virus, namely coronavirus disease (Covid-19) which has become a pandemic in various countries. In accordance with Circular Letter Number 16 of 2021 concerning the provisions for travel for domestic people during the Covid-19 pandemic, air transportation travel agents from and to the island of Java and Bali are required to show a negative PCR test result whose sample is taken within a maximum period of 2 x 24 hours before departure and must show a vaccine card (at least the first dose of vaccine). This is a new challenge for the airport to implement different services and additional facilities to meet the needs of passengers and in order to minimize the spread of the Covid-19 virus at the airport. -19. The inspection service that is the main focus of the research is the new addition of facilities which are new requirements for aircraft passengers, such as the availability of hand sanitizers, officers wearing complete PPE and other facilities that are additional requirements at Adisutjipto Airport. This study uses a quantitative method with a descriptive approach to determine the value of a variable independently without making comparisons or connecting with other variables. The results showed that passengers gave a good assessment of the quality of inspection services, namely the physical evidence dimension of 3.56, the reliability dimension of 3.50, the responsiveness dimension of 3.67, the assurance dimension of 3.54 and the empathy dimension of 3.63.Keywords: Perception, Passengers, Service Quality, Covid-19, Adisutjipto Airport
Co-Authors Aditya Dewantari Aldri Frinaldi Ananti Yekti Andi Syaputra Awan Awan Brendy Setya Saputra Dhiani Dyahjatmayanti Erika Puspita Sari Erlita Nazla Pangestika Esti Nur Wakhidah Faiz Albanna Faiz Albanna Ferdian Andika Putra Gilar Pramudya Iis Ristiani Ika Fathin Resti Martanti Inneke Febryana Disastra Kharisma Yunita Prastika La ode Putra Batara Lina Dwiyanti Luxyantri Oktamiraz Pusaka, Semerdanta Ristiani Ristiani Ryan Dynata Sintya Ika Windiyani