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All Journal Autotech: Jurnal Pendidikan Teknik Otomotif Universitas Muhammadiyah Purworejo Jurnal Ekonomi Pembangunan: Kajian Masalah Ekonomi dan Pembangunan Benefit: Jurnal Manajemen dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia SEIKO : Journal of Management & Business Jurnal Mantik Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Manajemen Kesatuan JEKPEND Jurnal Ekonomi dan Pendidikan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Management - Small and Medium Enterprises (SME's) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) VALUE: Jurnal Ilmiah Akuntansi, Keuangan dan Bisnis Jurnal Disrupsi Bisnis JEBDEKER: Jurnal Ekonomi, Manajemen, Akuntansi, Bisnis Digital, Ekonomi Kreatif, Entrepreneur Proceedings Series on Social Sciences & Humanities International Journal of Management Science and Information Technology (IJMSIT) Jurnal Kajian Ilmu Pendidikan (JKIP) Studi Akuntansi, Keuangan, dan Manajemen IQTISHADequity jurnal MANAJEMEN Prosiding University Research Colloquium Paradoks : Jurnal Ilmu Ekonomi IIJSE Jurnal Sistem Informasi dan Manajemen Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Implementasi Pengabdian Masyarakat Kesehatan
Kusdiyanto
Universitas Muhammadiyah Surakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Other

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The Influence of Cleanliness, Water Flow, Complaint Response, and Network Maintenance on Customer Satisfaction Levels at PDAM Tirta Makmur, Sukoharjo Regency Firmansyah, Muhammad Jibran; Kusdiyanto, Kusdiyanto
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 4 (2025): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i4.5381

Abstract

The purpose of this study was to examine how water cleanliness, flow continuity, complaint response, and network maintenance affect customer satisfaction at PDAM Tirta Makmur in Sukoharjo Regency. This study employed an explanatory quantitative approach and conducted a survey involving 380 participants. Data were collected through questionnaires and tested using multiple linear regression analysis. The results indicated that all independent variables influenced customer satisfaction both collectively and individually. The variable that most significantly affected customer satisfaction was complaint response, followed by network maintenance, water cleanliness, and flow continuity. According to the regression model used, which had an R Square value of 0.747, these four variables accounted for 74.7% of the variation in customer satisfaction. This study was limited to PDAM customers in Sukoharjo. It offers originality by emphasizing the importance of responsiveness and infrastructure maintenance in improving public services in the clean water sector.
Pengaruh Gaya Kepemimpinan, Budaya Organisasi, dan Motivasi terhadap Kinerja Karyawan : (Studi pada Bank BRI Unit Solo) Ramadhani, Alya Aleysia; Kusdiyanto, Kusdiyanto
Jurnal Disrupsi Bisnis Vol. 8 No. 3 (2025): Jurnal Disrupsi Bisnis
Publisher : Prodi Manajemen, Fakultas Ekonomi, Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/drb.v8i3.48797

Abstract

Penelitian ini dilakukan untuk mengkaji pengaruh gaya kepemimpinan, budaya organisasi, dan motivasi kerja terhadap kinerja karyawan. Faktor-faktor internal organisasi tersebut dipandang sebagai komponen penting yang dapat mendorong atau menghambat performa karyawan. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik purposive sampling, melibatkan 155 karyawan dari berbagai unit kerja di Bank BRI Unit Solo. Data dikumpulkan melalui kuesioner online dan dianalisis menggunakan perangkat lunak SmartPLS 3.2. Hasil penelitian menunjukkan bahwa gaya kepemimpinan tidak memiliki pengaruh signifikan terhadap kinerja karyawan. Sebaliknya, budaya organisasi dan motivasi kerja memberikan kontribusi positif dan signifikan terhadap peningkatan kinerja. Budaya organisasi yang kokoh membentuk nilai-nilai produktif dalam lingkungan kerja, sedangkan motivasi kerja mendorong semangat dan komitmen individu terhadap tugas dan tanggung jawabnya. Temuan ini mengindikasikan bahwa manajemen perlu memprioritaskan upaya dalam memperkuat budaya organisasi dan mengembangkan strategi untuk meningkatkan motivasi kerja. Penelitian ini diharapkan dapat menjadi referensi dalam pengelolaan sumber daya manusia, khususnya dalam menciptakan lingkungan kerja yang mendukung peningkatan kinerja di sektor perbankan.
The Influence of Product Quality, Price, and Promotion on Purchasing Decisions on Mixue Products Muhammad, Satryo Kinayungan; Kusdiyanto, Kusdiyanto
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i3.5721

Abstract

The purpose of this study was to analyze the effect of product quality, price, and promotion on purchasing decisions on Mixue products. This research method is quantitative. This study uses primary data. The data collection method used in this study was distributing questionnaires via Google Forms. The population in this study was people in Surakarta. The sampling technique in this study used purposive sampling. The sample to be used is 200 respondents. The data analysis technique in this study uses a validity test, reliability test, classical assumption test, multiple linear regression, t-test, f-test, and determination coefficient test (r2). The result of this study is that product quality has a positive but insignificant effect on purchasing decisions for Mixue products in the Surakarta Community. Price has a negative and insignificant effect on purchasing decisions for Mixue products in the Surakarta Community. Promotion has a positive and significant effect on purchasing decisions for Mixue products in the Surakarta Community.
The Influence of Training, Development, and Employee Skills on the Performance of SME Employees in Boyolali Regency Ardian Irawandanu; Kusdiyanto Kusdiyanto
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.5872

Abstract

This study aims to analyze the influence of training, development, and employee skills on the performance of SME employees in Boyolali Regency. The research employs a quantitative approach using a survey technique, distributing questionnaires to SME owners and employees who have participated in training and development programs. The sample was selected using purposive sampling. Data analysis was conducted using SEM PLS, along with validity, reliability, and significance tests. The results indicate that training does not have a significant effect on employee performance, while employee development and skills have a positive and significant impact. Therefore, SMEs are advised to focus more on structured and sustainable employee development programs and provide opportunities for employees to enhance their skills. Although training does not significantly influence performance, it is important for SMEs to continuously evaluate and improve the quality of training. This study also offers recommendations for future research to explore additional variables and expand the research context.
Pengaruh Diskon dan Gratis Ongkir terhadap Keputusan Pembelian pada E-Commerce Lazada Indonesia Aris Yhoga Hendrianto; Kusdiyanto Kusdiyanto
Studi Akuntansi, Keuangan, dan Manajemen Vol 4 No 2 (2025): January
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v4i2.3673

Abstract

Purpose: This study aims to examine the influence of discounts and free shipping promotions on consumer purchase decisions on the Lazada e-commerce platform. This research uses a quantitative approach with a survey method, involving 155 respondents who are Lazada users in Tawangsari District. Research methodology: Data was collected using a Likert-scale questionnaire, and data analysis was performed using SmartPLS software. Results: The results show that discounts have a positive and significant effect on purchase decisions with a coefficient of 0.486 and a p-value of 0.000. Free shipping promotions also have a significant effect, with a coefficient of 0.349 and a p-value of 0.007. Conclusions: Discount offerings have a direct impact on increasing consumers' purchase intentions on the Lazada platform. Consumers are more inclined to utilize discount promotions, as they perceive a higher value relative to the cost incurred, which subsequently leads to an increase in purchase frequency. In addition, free shipping promotions significantly influence consumer purchasing decisions. The removal of shipping fees is perceived as a benefit, encouraging consumers to complete transactions without additional hesitation. Overall, both discount promotions and free shipping offers serve as effective marketing strategies in enhancing consumer purchasing decisions on Lazada's e-commerce platform. These strategies provide the company with a competitive advantage in attracting and retaining consumers within the digital marketplace. Limitations: This study is limited by several factors. First, the sample is confined to Lazada users in the Tawangsari District, which may restrict the generalizability of the findings to other regions. Contribution: In conclusion, discount and free shipping strategies are important factors that encourage consumers to make purchases on Lazada. This study provides valuable insights for e-commerce managers to optimize their promotional strategies to attract more consumers.
Pengaruh Content Marketing, Influencer Marketing Dan Online Customer Review Di Tiktok Terhadap Keputusan Pembelian Brand Somethinc (Studi Kasus: Pada Generasi Z Di Surakarta) Nadia Rahadewi Cahyaningtyas; Kusdiyanto Kusdiyanto
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 3 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i3.7518

Abstract

This study aims to analyze the influence of Content Marketing, Influencer Marketing, and Online Customer Reviews on TikTok on the purchasing decisions of the Somethinc brand among Generation Z in Surakarta. The research method used is quantitative with the Structural Equation Modeling (SEM) approach using SmartPLS 3. Data were collected through an online questionnaire with a purposive sampling technique, involving 100 respondents who had purchased Somethinc products. The results of the study show that Content Marketing has a positive and significant influence on purchasing decisions while Influencer Marketing and Online Customer Reviews do not have a significant influence on purchasing decisions. These findings confirm that content-based digital marketing strategies, influencer support, and customer reviews play an important role in shaping consumer purchasing decisions on TikTok. Therefore, companies are advised to optimize marketing strategies through educational content, real-life testimonials, and collaboration with influencers to increase consumer trust and buying interest..
The Influence of Cleanliness, Water Flow, Complaint Response, and Network Maintenance on Customer Satisfaction Levels at PDAM Tirta Makmur, Sukoharjo Regency Firmansyah, Muhammad Jibran; Kusdiyanto, Kusdiyanto
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 4 (2025): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i4.5381

Abstract

The purpose of this study was to examine how water cleanliness, flow continuity, complaint response, and network maintenance affect customer satisfaction at PDAM Tirta Makmur in Sukoharjo Regency. This study employed an explanatory quantitative approach and conducted a survey involving 380 participants. Data were collected through questionnaires and tested using multiple linear regression analysis. The results indicated that all independent variables influenced customer satisfaction both collectively and individually. The variable that most significantly affected customer satisfaction was complaint response, followed by network maintenance, water cleanliness, and flow continuity. According to the regression model used, which had an R Square value of 0.747, these four variables accounted for 74.7% of the variation in customer satisfaction. This study was limited to PDAM customers in Sukoharjo. It offers originality by emphasizing the importance of responsiveness and infrastructure maintenance in improving public services in the clean water sector.
Pengelolaan Pendidikan Kesetaraan Berbasis Kebutuhan Pasar Kerja (Studi Kasus Pada PKBM Imanuel Jibama Distrik Makki Kabupaten Lanny Jaya Provinsi Papua Pegunungan) Kogoya, Lesman; Tanta, C.; Masreng, Robert; Kusdiyanto, Kusdiyanto; Albaiti, Albaiti; Waromi, Juliana
Jurnal Kajian Ilmu Pendidikan (JKIP) Vol. 7 No. 4 (2026): Jurnal Kajian Ilmu Pendidikan (JKIP)
Publisher : Lembaga Riset dan Inovasi Almatani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/jkip.v7i4.2361

Abstract

Telah dilakukan penelitian tentang Pengelolaan Pendidikan Kesetaraan Berbasis Kebutuhan Pasar Kerja (Studi Kasus Pada PKBM Imanuel Jibama Distrik Makki Kabupaten Lanny Jaya Provinsi Papua Pegunungan). Tujuan penelitian untuk menganalisis perencanaan program pendidikan, pelaksanaan proses pembelajaran, pengelolaan tenaga pendidik, pengelolaan sarana prasarana, serta evaluasi hasil belajar warga belajar serta faktor pendukung dan penghambat. Jenis penelitian ini adalah deskriptif kualitatif. Informan sebanyak 8 yaitu Kepala Sekolah/Ketua, Tenaga pendidik/Tutor 1 orang, Tenaga kependidikan 2 orang, Koordinator program pendidikan kesetaraan 1 orang dan 3 orang peserta warga bepalajar. Data diperoleh menggunakan wawancara, observasi dan dokumentasi melalui keabsahan data dan dianalisis secara interaktif melalui reduksi data, penyajian data serta penarikan kesimpulan dan verifikasi. Hasil penelitian diperoleh pengelolaan pendidikan kesetaraan berbasis kebutuhan pasar kerja pada tahap perencanaan dilakukan dengan mempertimbangkan kebutuhan pendidikan masyarakat serta kondisi lingkungan setempat. Namun lebih berorientasi pada pemenuhan standar program pendidikan kesetaraan secara administratif dan belum sepenuhnya berbasis pada analisis kebutuhan pasar kerja secara sistematis. Pelaksanaan proses pembelajaran sesuai dengan jadwal yang telah ditetapkan dan mengacu pada kurikulum pendidikan kesetaraan yang lebih menekankan pada pencapaian kompetensi akademik, sementara integrasi pembelajaran berbasis keterampilan kerja yang sesuai dengan kebutuhan pasar kerja masih belum optimal. Pengelolaan tenaga pendidik menunjukkan komitmen dalam melaksanakan pembelajaran serta membimbing warga belajar selama proses pendidikan berlangsung. Namun pengembangan kompetensi tutor dalam melaksanakan pembelajaran berbasis keterampilan kerja masih terbatas karena minimnya kesempatan pelatihan dan pengembangan profesional bagi tutor. Pengelolaan sarana dan prasarana pendidikan di PKBM Imanuel Jibama masih menghadapi berbagai keterbatasan. Fasilitas pembelajaran yang tersedia masih terbatas pada sarana dasar seperti ruang belajar dan buku pelajaran. Evaluasi hasil belajar warga belajar dilaksanakan melalui berbagai bentuk penilaian, seperti penilaian tugas, ujian, dan evaluasi akhir pembelajaran sesuai dengan ketentuan program pendidikan kesetaraan namun lebih berfokus pada pencapaian kompetensi akademik, sementara evaluasi terhadap penguasaan keterampilan kerja yang relevan dengan kebutuhan pasar kerja masih belum menjadi bagian utama dalam sistem penilaian. Faktor pendukung komitmen tutor dalam melaksanakan pembelajaran, dukungan masyarakat terhadap program pendidikan, serta adanya koordinasi antara pengelola PKBM, tutor, dan tenaga kependidikan. Faktor penghambat keterbatasan sarana dan prasarana pembelajaran, keterbatasan kompetensi tutor dalam mengembangkan pembelajaran berbasis keterampilan kerja, minimnya program pelatihan keterampilan bagi warga belajar, serta terbatasnya kemitraan antara PKBM dengan dunia usaha dan dunia kerja.
Price, Quality, and Availability Factors on Consumption Intention of Healthy Food Kusdiyanto Kusdiyanto; Edy Purwo Saputro; Zulfa Irawati; Sri Murwanti; Irmawati Irmawati; Dewi Probowati Setyaningrum
International Journal of Management Science and Information Technology Vol. 3 No. 1 (2023): January - June 2023
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v3i1.878

Abstract

The food people consume and how the food is consumed are essential determinants of health.Consumption of healthy food is an intriguing topic with contradictory findings in various cases. It provides an indirect overview of the diversity and interest in the study of healthy food products throughout both pandemic and endemic periods. Using regression analysis, this study examined the influence of price, quality, and availability on the purchase intention of healthy food products of 100 students. The results revealed that price, quality, and availability influenced the intention to purchase healthy food products. Limitations and suggestions for further studies are offered for consideration.
Co-Authors Akhiryan, Muhammad Tabah Albaiti Albaiti, Albaiti Apriliana, Kartika Maulida Ardian Irawandanu Aris Yhoga Hendrianto Atmaja, Anita Nabilah Hanung Dewi Probowati Setyaningrum Dewi Probowati Setyaningrum Dezy Dwi Kusumaningrum Dezy Dwi Kusumaningrum, Dezy Dwi Diky Adi Saputro Edy Purwo Saputro EviTriana Mayang Sari Fauzi, Rama Anwar Firmansyah, Muhammad Jibran Galuh Mujaro Faitul Hendrianto, Aris Yhoga Iman, Muhammad Alif Nur Indah Yuliana Indrayana, Yofi Irmawati Irmawati Irmawati Irmawati Juliana Waromi, Juliana Kogoya, Lesman Lukman Hakim Lukman Hakim Luluk Meilinda Mabruroh Mabruroh Mabruroh, Mabruroh Mahendra, Alif Fian Mohd Fahmy-Abdullah Muhammad, Satryo Kinayungan Nadia Rahadewi Cahyaningtyas Nofwanda, Syafira Nuraini, Niken Darnilam Ayu Prayudha, Diva Reka Prihati, Dyah Restuning Probowati Setyaningrum, Dewi Putri, Nadya Kusuma Rahmadani, Kenyshia Afifah Disty Ramadhani, Alya Aleysia Riyardi, Agung Robert Masreng, Robert Romansari, Anita Rosadi, Farhan Budi Saputro, Diky Adi Setyaningrum, Dewi Probowati Sri Murwanti Sri Padmantyo Sujadi Sujadi Sunitin, Sunitin Suryati Suryati Susi Anggi Purnama Sari Tanta, C. Triyono Wati, Lidya Septiana Wibowo, Septian Wahyu Yuniyar Hazhiyah Zulfa Irawati Zulfa Irawati, Zulfa