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PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN DALAM PEMBENTUKAN INTENSI PEMBELIAN KONSUMEN Setiawati, Erma; Murwanti, Sri
Benefit Volume 10 No 1 Juni 2006
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

The researcher is highly interested in many different opinions among some experts about theinfluence of service quality and customer satisfaction in establishing purchase intentions. Thus, thepurpose of this research is to test such three variables, based on the model proposed by Taylor andBaker (1994) by interacting variables of quality service and customer satisfaction in establishing thepurchase intention with customer satisfaction as a moderator variable between service quality andpurchase intentions. This research was conducted in Surakarta with research object of two supermarkets. From the200 questionnaires distributed 188 were return.The result of the research indicate that regression coefficient of interaction among one supermarket (alfa) is positive and significant (p≤ 0.05), while onesupermarket (Goro Assalam) is not significant. The value of R2 for two supermarkets was increasingafter the interaction of service quality and customer satisfaction being participated in the model ofmoderator regression equality and the result supported in research hypothesis.
ANALISIS PENGARUH RASIO KEUANGAN TERHADAP HARGA SAHAM PERUSAHAAN PERBANKAN YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI TH 2010 – 2012) Murwanti, Sri; Mulyono, Mulyono
Benefit Volume 19 No 2 Desember 2015
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

This study aims to analyze the influence of : 1 ) Return on Assets ( ROA ) to the stock price on the banking companies listed on the Stock Exchange th period 2010-2012 ; 2 ) Return On Equity ( ROE ) to the stock price on the banking companies listed on the Stock Exchange th period 2010-2012 ; 3 ) Net Profit Margin (NPM ) on stock prices in the banking companies listed on the Stock Exchange th period 2010-2012 ; 4 ) Earning per share (EPS ) to the stock price on the banking companies listed on the Stock Exchange th period 2010-2012 ; 5 ) Price Earning Ratio ( PER ) on stock prices in the banking companies listed on the Stock Exchange th period 2010-2012 ; and 6 ) ROA , ROE , NPM , EPS , PER simultaneously on stock prices in the banking companies listed on the Stock Exchange th period 2010-2012 .This research was conducted using secondary data . The population in this study are listed banking industry in Indonesia Stock Exchange ( IDX ) of 28 companies , the samples taken were 84 observations by purposive sampling technique . The method of analysis used by multiple regression analysis with first tested the classical assumptions include normality test, multicollinearity , heteroscedasticity test , and hypothesis testing used is a simultaneous significant test ( Test F ) , partial significant test ( the self- t ) .The results of this study prove that : ROA no significant effect on the stock price on the banking companies listed on the Stock Exchange th period 2010 - 2012 , ROE no significant effect on the stock price on the banking companies listed on the Stock Exchange th period 2010 - 2012 , NPM significantly influence stock price on the banking companies listed on the Stock Exchange th period 2010 - 2012 , EPS significantly influence stock prices in the banking company listed on the Stock Exchange th period 2010 - 2012 , PER no significant effect on the stock price on the banking companies listed on the Stock Exchange th period 2010 - 2012 , ROA , ROE , NPM , EPS and PER simultaneously significant effect on stock prices in the banking companies listed on the Stock Exchange th period 2010 - 2012 
PERILAKU KONSUMEN DALAM MEMILIH PERUMAHAN PADA PERUMAHAN CIPTA LARAS BULUSULUR WONOGIRI Murwanti, Sri
Benefit Volume 13 No 1 Juni 2009
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

This study aims to analyze the relationship between consumer characteristics andproduct attributes. Dimensions of consumer characteristics, are age, education, occupation,and income consumers. While, the dimention of product atribute are price, design, facility andlocation. This research’s setting is in the property industry. The research uses chi-square as atool of analysis. The results show that there is a relationship between consumer’s characteristicsand product attribute. Education level has the highestimpact to product attribute.
Analisis Penilaian Kinerja Keuangan dengan Menggunakan Pendekatan Rasio (Studi Kasus Pada PT. Unilever Indonesia Tbk.) Murwanti, Sri; Astuti, Retno Budi
Benefit Volume 15 No 1 Juni 2011
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

Tujuan penelitian ini adalah untuk mengetahui bagaimana penilaian kinerja keuangan PT. Unilever indonesia Tbk dilihat dari rasio keuanganya dan bagaimana penilaian kinerja keuangan PT. Unilever Indonesia Tbk bila dibandingkan antara rasio keuangan dengan rata-rata industri. Tehnik analisa yang digunakan dalam penelitian ini adalah Rasio Likuiditas(Current Ratio), Rasio Solvabilitas (Debt To Equity Ratio dan Leverage Ratio), Rasio Profitabilitas (Gross Profit Margin, Operating Profit Margin, Net Profit Margin, Return On Investment, Return On Equity) dan Rasio Aktivitas (Inventory Turnover, Total Asset Turnover). Adapun laporan yang digunakan adalah laporan keuangan yang terdapat pada ICMD periode 2006 sampai dengan 2008. Berdasarkan penelitian yang dilakukan maka hasilnya dapat diketahui sebagai berikut, dilihat dari rasio keuangan secara keseluruhan (Rasio Likuiditas, Solvabilitas, Profitabilitas, Aktivitas) penilaian kinerja keuangan PT. Unilever Indonesia Tbk masih kurang baik. Sedangkan dilihat dari perbandingan rasio keuangan dengan rata-rata industri kinerja keuangan PT. Unilever Indonesia Tbk dari tahun 2006-2008 dapat dikatakan baik
STRATEGI DAN DAMPAK KENAIKAN HARGA KEDELAI TERHADAP LABA USAHA PENGRAJIN TEMPE DI SUKOHARJO, JAWA TENGAH Murwanti, Sri; Sholahuddin, Muhammad
Benefit Volume 18 No 1 Juni 2014
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

The price of soybean in Indonesiasome times have soared uncontrollable. The producer (especially micro enterprises) of tofu and tempe are no longerable to produce in that situation. Consequently the amount of tofu and tempe are rarely in the market, meanwhile they are one of the important needs of Indonesian people. In fact, the government adopted a policy of instant such as remove import duties on imported soybeans. The policy was not strategic and could be fatal, because the country would be flooded by soybean imports.While farmers were getting ready to go out of business. With quantitative and qualitative approaches, this paper analyzed regarding (1)to analyze the impact of increasing soybean price to operating income of tempe producers with operating income analysis (2)to analyze strategy of adjustments made by the producers of tempe to preserve their business with in depth interview. This analysis concluded that Operating income declined more than a half. That condition is very hard  to continue their business. If the capital of producers of tempe was not enough strong,  they would be going out of their business.  In such difficult conditions, they did innotive strategy by reducing the size of tempe though at the same price..  
ANALISIS PENGARUH RASIO KEUANGAN TERHADAP HARGA SAHAM PERUSAHAAN PERBANKAN YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI TH 2010-2012) Murwanti, Sri; Mulyono, Mulyono
Benefit Volume 19 No 2 Desember 2015
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of : 1 ) Return on Assets ( ROA ) to the stock price onthe banking companies listed on the Stock Exchange th period 2010-2012 ; 2 ) Return On Equity ( ROE) to the stock price on the banking companies listed on the Stock Exchange th period 2010-2012 ; 3 ) NetProfit Margin (NPM ) on stock prices in the banking companies listed on the Stock Exchange th period2010-2012 ; 4 ) Earning per share (EPS ) to the stock price on the banking companies listed on the StockExchange th period 2010-2012 ; 5 ) Price Earning Ratio ( PER ) on stock prices in the banking companieslisted on the Stock Exchange th period 2010-2012 ; and 6 ) ROA , ROE , NPM , EPS , PER simultaneously on stock prices in the banking companies listed on the Stock Exchange th period 2010-2012 . This research was conducted using secondary data . The population in this study are listed banking industry in IndonesiaStock Exchange ( IDX ) of 28 companies , the samples taken were 84 observations by purposive samplingtechnique . The method of analysis used by multiple regression analysis with first tested the classicalassumptions include normality test, multicollinearity , heteroscedasticity test , and hypothesis testing usedis a simultaneous significant test ( Test F ) , partial significant test ( the self- t ) . The results of this studyprove that : ROA no significant effect on the stock price on the banking companies listed on the StockExchange th period 2010 - 2012 , ROE no significant effect on the stock price on the banking companieslisted on the Stock Exchange th period 2010 - 2012 , NPM significantly influence stock price on the bankingcompanies listed on the Stock Exchange th period 2010 - 2012 , EPS significantly influence stock prices inthe banking company listed on the Stock Exchange th period 2010 - 2012 , PER no significant effect on thestock price on the banking companies listed on the Stock Exchange th period 2010 - 2012 , ROA , ROE ,NPM , EPS and PER simultaneously significant effect on stock prices in the banking companies listed onthe Stock Exchange th period 2010 - 2012
STRATEGI DAN DAMPAK KENAIKAN HARGA KEDELAI TERHADAP LABA USAHA PENGRAJIN TEMPE DI SUKOHARJO, JAWA TENGAH Murwanti, Sri; Sholahuddin, Muhammad
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 18 No 1 Juni 2014
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v18i1.1389

Abstract

The price of soybean in Indonesiasome times have soared uncontrollable. The producer (especially micro enterprises) of tofu and tempe are no longerable to produce in that situation. Consequently the amount of tofu and tempe are rarely in the market, meanwhile they are one of the important needs of Indonesian people. In fact, the government adopted a policy of instant such as remove import duties on imported soybeans. The policy was not strategic and could be fatal, because the country would be flooded by soybean imports.While farmers were getting ready to go out of business. With quantitative and qualitative approaches, this paper analyzed regarding (1)to analyze the impact of increasing soybean price to operating income of tempe producers with operating income analysis (2)to analyze strategy of adjustments made by the producers of tempe to preserve their business with in depth interview. This analysis concluded that Operating income declined more than a half. That condition is very hard  to continue their business. If the capital of producers of tempe was not enough strong,  they would be going out of their business.  In such difficult conditions, they did innotive strategy by reducing the size of tempe though at the same price..  
ANALISIS PENGARUH RASIO KEUANGAN TERHADAP HARGA SAHAM PERUSAHAAN PERBANKAN YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI TH 2010-2012) Murwanti, Sri; Mulyono, Mulyono
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 19 No 2 Desember 2015
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v19i2.2311

Abstract

This study aims to analyze the influence of : 1 ) Return on Assets ( ROA ) to the stock price onthe banking companies listed on the Stock Exchange th period 2010-2012 ; 2 ) Return On Equity ( ROE) to the stock price on the banking companies listed on the Stock Exchange th period 2010-2012 ; 3 ) NetProfit Margin (NPM ) on stock prices in the banking companies listed on the Stock Exchange th period2010-2012 ; 4 ) Earning per share (EPS ) to the stock price on the banking companies listed on the StockExchange th period 2010-2012 ; 5 ) Price Earning Ratio ( PER ) on stock prices in the banking companieslisted on the Stock Exchange th period 2010-2012 ; and 6 ) ROA , ROE , NPM , EPS , PER simultaneously on stock prices in the banking companies listed on the Stock Exchange th period 2010-2012 . This research was conducted using secondary data . The population in this study are listed banking industry in IndonesiaStock Exchange ( IDX ) of 28 companies , the samples taken were 84 observations by purposive samplingtechnique . The method of analysis used by multiple regression analysis with first tested the classicalassumptions include normality test, multicollinearity , heteroscedasticity test , and hypothesis testing usedis a simultaneous significant test ( Test F ) , partial significant test ( the self- t ) . The results of this studyprove that : ROA no significant effect on the stock price on the banking companies listed on the StockExchange th period 2010 - 2012 , ROE no significant effect on the stock price on the banking companieslisted on the Stock Exchange th period 2010 - 2012 , NPM significantly influence stock price on the bankingcompanies listed on the Stock Exchange th period 2010 - 2012 , EPS significantly influence stock prices inthe banking company listed on the Stock Exchange th period 2010 - 2012 , PER no significant effect on thestock price on the banking companies listed on the Stock Exchange th period 2010 - 2012 , ROA , ROE ,NPM , EPS and PER simultaneously significant effect on stock prices in the banking companies listed onthe Stock Exchange th period 2010 - 2012
PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN DALAM PEMBENTUKAN INTENSI PEMBELIAN KONSUMEN Setiawati, Erma; Murwanti, Sri
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 10 No 1 Juni 2006
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v10i1.1225

Abstract

The researcher is highly interested in many different opinions among some experts about theinfluence of service quality and customer satisfaction in establishing purchase intentions. Thus, thepurpose of this research is to test such three variables, based on the model proposed by Taylor andBaker (1994) by interacting variables of quality service and customer satisfaction in establishing thepurchase intention with customer satisfaction as a moderator variable between service quality andpurchase intentions. This research was conducted in Surakarta with research object of two supermarkets. From the200 questionnaires distributed 188 were return.The result of the research indicate that regression coefficient of interaction among one supermarket (alfa) is positive and significant (p≤ 0.05), while onesupermarket (Goro Assalam) is not significant. The value of R2 for two supermarkets was increasingafter the interaction of service quality and customer satisfaction being participated in the model ofmoderator regression equality and the result supported in research hypothesis.
PERILAKU KONSUMEN DALAM MEMILIH PERUMAHAN PADA PERUMAHAN CIPTA LARAS BULUSULUR WONOGIRI Murwanti, Sri
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 13 No 1 Juni 2009
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v13i1.1298

Abstract

This study aims to analyze the relationship between consumer characteristics andproduct attributes. Dimensions of consumer characteristics, are age, education, occupation,and income consumers. While, the dimention of product atribute are price, design, facility andlocation. This research’s setting is in the property industry. The research uses chi-square as atool of analysis. The results show that there is a relationship between consumer’s characteristicsand product attribute. Education level has the highestimpact to product attribute.
Co-Authors Adi Nugraha, Yoga Prasetya Aflit Nuryulia Aflit Nuryulia Praswati Ahmad Mardalis, Ahmad Ahmad Shilbi Sulton Amelia Jihan Ramadhani Anak Agung Istri Sri Wiadnyani Andhika Luthfi Ramadestian Aryudha Ramadhan Ardyanto Asmoro Nurhadi Panindias Asyqar, Adam Azanuddin Aulia Muji Setianingrum Brilindra Pandanwangi Brillian Nur Diansari Cahyani, Mutiara Suci Chasanah, Laily Lathiful Christiana Riski Wira Putri Della Mafiana Dewi Probowati Setyaningrum Dewita Puspawati Didit Purnomo Ditya Fajar Rizkizha Dwi Nopitasari Edy Purwo Saputro Edy Purwo Saputroi Erma Setiawati Fadhilaah Rizki Nur Khofifah Fanny, Dhevan Muhammad Fathan Azhar Salafi Firmansyah, Satria Ramdhan Hanny Hafiar Helmia Khalifah Sina Hening Laksani Henri Dwi Wahyudi Henri Dwi Wahyudi, Henri Dwi Hetika Hetika Humaira, L'aisya Layyun Immanuel Abimanyu Ipung Kurniawan Yunianto Irmawati Irmawati Irmawati Irmawati Jamhari Jamhari Khofifah, Fadhilaah Rizki Nur Khoirul Umam Kirana Arya Risanti Krisna Adi Heryoga Kurniawan, Rendya Adi Kurniawan, Yogiek Indra Kusdiyanto Kusdiyanto Kusdiyanto Kusdiyanto, Kusdiyanto Kusdiyanto, K L'aisya Layyun Humaira Lafifah, Chandrika Nuril Laksani, Hening M Mabruroh M. Harun Rosyid Ridlo M. Sholahuddin Mabruroh Mabruroh Mabruroh, M Mabruroh, Mabruroh Mabrurok Mabrurok Mafiana , Della Mafiana, Della Margitarino, Az-zhahra Ramadhani Marlindo, Danaz Reza Meylda Anan Maulidya Moechammad Nasir Muhammad Bagus Alfirdaus Muhammad Sholahuddin Mulyono Mulyono Mulyono Mulyono Muslihah, Isnawati Mutiara Suci Cahyani Nahara, Alden Dhafi Nauril Ni’ma Nelly Purnama Sari Nia Sintiawati Nizarikhutama, Mohammad Bryan Nur Achmad Nur Diansari, Brillian Nursiam Pandanwangi, Brilindra Pingkan Viola Martiza Praswati, Aflit PRATAMA, RISKY Pravitasari, Indriati Suci Prilosadoso, Basnendar Herry Probowati Setyaningrum, Dewi Purnomo, Siddiq Purwo Saputro, Edy Putra Pradana, Bintang Putri Sadila Putri, Alika Fania Putri, Christiana Riski Wira Radjiky, Anetta Mutiara Rafiq Arkana Amir Ratna Susanti Rendya Adi Kurniawan Retno Budi Astuti Retno Budi Astuti Rini Kuswati Ririh Sri Harjanti Risanti , Kirana Arya Saputro, Ricki Eko Saputro, Wahyu Ragil Sari, Nelly Purnama Setyaningrum, Dewi Probowati Sina, Helmia Khalifah Siti Aisyah Sri Padmantyo Sulton, Ahmad Shilbi Syakila Eka Putrisari Sabarwo Syamsudin Syamsudin Victoriani, Mutiara Wafiatun Mukharomah Wahyu Ragil Saputro Waluyo Wibowo, Taufik Mukhti Wildan Drajat Wibowo Wuryaningsih Dwi Lestari Wuryaningsih Dwi Lestari, Wuryaningsih Dwi Yoga Prasetya Adi Nugraha Zahra Titania Magenta Zulfa Irawati Zulfa Irawati, Zulfa Zulfikar Zulfikar