Article Per Year (5 Year)
p-Index From 2021 - 2026
2.293
P-Index
This Author published in this journals
All Journal Journal of Law, Poliitic and Humanities Jambura Journal Civic Education MIMBAR : Jurnal Sosial dan Pembangunan JPNM : Jurnal Pustaka Nusantara Multidisiplin Journal Education and Government Wiyata Journal of Governance and Public Administration International Journal of Economics, Business and Innovation Research International Journal of Humanities and Social Sciences Reviews INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Udin Hamim
Unknown Affiliation
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 11 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 11 Documents
Search

 1   2 
Implementasi Digitalisasi Pelayanan Publik untuk Meningkatkan Akuntabilitas Pemerintah di Kota Gorontalo Serlin Ahmad; Udin Hamim; Dwi Indah Yuliani Solihin
MIMBAR : Jurnal Sosial dan Pembangunan Volume 41, No. 2, (December 2025) [Accredited Sinta 3, No 79/E/KPT/2023]
Publisher : UPT Publikasi Ilmiah (Universitas Islam Bandung)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.v41i2.8606

Abstract

This study examines the implementation of public service digitalization to improve government accountability in Limba U1 Village, Gorontalo City, as part of broader efforts to enhance the quality of administrative services in the digital era. Despite increasing initiatives toward digital transformation, local governance continues to face challenges in infrastructure, human resource capability, and community engagement. The research aims to analyze how digitalization enhances administrative efficiency and strengthens transparency within local government operations. Employing a qualitative descriptive approach, data were collected through interviews, observations, and document analysis involving local officials and community members. The findings indicate that digitalization improves service delivery speed, data transparency, and bureaucratic accountability, while also exposing barriers related to limited technical capacity and uneven digital literacy among both staff and citizens. The study concludes that effective digital governance requires strong leadership commitment, capacity building, and inclusive public participation. Furthermore, this research provides empirical insight into the local adaptation of national digital policies within the Electronic-Based Government System (SPBE) framework, emphasizing that successful digital transformation depends on institutional readiness and community involvement. Leadership consistency and interagency coordination are also identified as critical factors for ensuring the sustainability of digital initiatives. By linking technological innovation with social inclusion and bureaucratic reform, this study underscores that digitalization should not be viewed merely as a technical adjustment but as a form of institutional transformation toward accountable and citizen-oriented governance, offering strategic implications for strengthening the capacity and responsiveness of local public institutions in Indonesia.
Co-Authors Ansar arifin tahir Dwi Indah Yuliani Solihin Erfirmansyah Soedjono Adam Farmin Yusuf Firmansyah Efendi Hariyanto T. Huntua Hartati Inaku Icon Latif Juriko Abdussamad Mais Nurdin Moh. Rivaldy Moobongu Muchtar Ahmad Paramani, Rita Hamzah Ramli Mahmud Roni Lukum Rukiah Nggilu Sahi, Yayan Saleh Hamid Santi Rauf Sastro M Wantu Sastro M. Wantu Sastro Wantu Serlin Ahmad Sukarman Kamuli Yanti Aneta Zuchri Abdussamad Zulfika Adjie