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Catering To Guest Satisfaction: Assessing The Influence Of Service Quality And Sharia Compliance Tuwuh Adhistyo Wijoyo; Julian Andriani Putri; Fiolita Aurel Aninditya; Umar Abdul Jabbar
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i2.144

Abstract

This research aims to examine the influence of service quality and the implementation of Sharia principles on guest satisfaction at Hotel Namira Syariah in Pekalongan. The population of this study consists of guests who have stayed at Hotel Namira Syariah Pekalongan, with a sample size of 96 respondents. Data collection was done through questionnaires, and the analysis includes validity, reliability, multiple linear regression analysis, t-test, F-test, and coefficient of determination analysis. The results of this study indicate that service quality has a positive impact on guest satisfaction, and the implementation of Sharia principles also has a positive influence on guest satisfaction. The F-test shows that service quality and the implementation of Sharia principles have a simultaneous and significant impact on guest satisfaction at Hotel Namira Syariah Pekalongan. In the multiple linear regression analysis, the variable of service quality has a more dominant influence on guest satisfaction (the dependent variable) with a coefficient of 0.351. The findings of this study suggest that to enhance guest satisfaction at Hotel Namira Syariah Pekalongan, there is a need for improvements in both service quality and the implementation of Sharia principles.
ANALISIS STRATEGI KEUANGAN DAN PENGELOLAAN RISIKO DALAM OPERASIONAL RESTORAN STEAK Yatimani loi; Julian Andriani Putri
Media Bina Ilmiah Vol. 19 No. 6: Januari 2025
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis strategi keuangan dan pengelolaan risiko dalam operasional restoran steak. Pemilihan topik ini didasarkan pada pentingnya manajemen keuangan yang efisien dan pengelolaan risiko yang tepat dalam menghadapi dinamika industri restoran, terutama restoran steak yang memiliki tantangan operasional unik, seperti fluktuasi harga bahan baku dan ketergantungan pada permintaan musiman. Metode penelitian yang digunakan adalah studi kasus dengan pendekatan kualitatif, di mana data dikumpulkan melalui wawancara mendalam dengan manajer restoran steak serta analisis dokumen keuangan dan laporan operasional. Hasil penelitian menunjukkan bahwa strategi keuangan yang diterapkan mencakup perencanaan anggaran yang ketat, pengendalian biaya, dan diversifikasi sumber pendapatan. Sementara itu, pengelolaan risiko dilakukan melalui asuransi bisnis, kontrol kualitas, serta manajemen rantai pasokan yang efisien. Penelitian ini memberikan kontribusi penting bagi pengelola restoran steak untuk memahami bagaimana strategi keuangan dan pengelolaan risiko yang baik dapat meningkatkan kelangsungan usaha dan profitabilitas jangka panjang. Kesimpulannya, implementasi strategi keuangan yang efektif dan pengelolaan risiko yang tepat sangat krusial untuk mempertahankan daya saing dan keberlanjutan operasional restoran steak.
Inovasi Jamu Jeli Anak : Metode Housewife Creative dengan Menggabungkan Semangat Kewirausahaan dan Pelestarian Tradisi Lokal untuk Meningkatkan Perekonomian Keluarga Dyah Palupiningtyas; Krisnawati Setyaningrum N; Julian Andriani Putri; Enik Rahayu
Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Vol. 3 No. 3 (2023): Desember : Jurnal Pengabdian Kepada Masyarakat Indonesia (JPKMI)
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpkmi.v3i3.2106

Abstract

The role of housewives is a vital component of the nation that can be empowered to enhance family welfare. Various programs can be implemented by women to improve family well-being by utilizing and managing their surrounding environment. One such program, particularly in the realm of food, is the cultivation and utilization of local traditions, specifically the Family Medicinal Plants (TOGA) program. Prioritized issues include the availability of land for TOGA cultivation and the processing of results that still yield conventional products, limiting their economic value. The use of chemical drugs, especially for children, poses significant risks, given the prevalence of toddlers and children under 12 in residential areas. Efforts are needed to reduce the consumption of chemical drugs in favor of herbal products and to address the innovative production and management of herbal products as a priority for PKK housewives. Activities involve socialization and training using the Housewife Creative Method as a solution. The modification of conventional herbal medicine or liquid herbal medicine into gel form is considered an innovative solution, adding economic value when sold. A 3-4 month community service project in Green Semesta Housing, Wates Subdistrict, Semarang, specifically in RT 2 RW 4, targeting PKK mothers, yielded positive and beneficial results. PKK mothers, who are also homemakers, gained additional insights into the use of TOGA plants, creating economically valuable products such as jelly herbal medicine for children in various types and creative packaging. The project also provided advanced entrepreneurial knowledge related to utilizing local products like TOGA plants. All PKK mothers could predict selling prices and produce appealingly packaged jelly herbal medicine products, making them suitable for marketing and sale.
Development Strategies of Local Cuisine in Supporting the Local Community Economy on Jalan Alor, Kuala Lumpur Julian Andriani Putri; Tuwuh Adhistyo Wijoyo; Wan Norshariza Binti Kamarulzaman; Nor Shakirah Binti Shariffudin
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 4 No. 3 (2025): December : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v4i3.3371

Abstract

Local cuisine not only represents cultural identity but also functions as a significant economic force. This study highlights the development strategies of local cuisine on Jalan Alor, Kuala Lumpur, which has transformed into a premier culinary tourism destination. The research aims to analyze product innovation strategies, marketing, and community involvement in driving local economic growth. The research method employed is a qualitative approach with a case study design, involving in-depth interviews, participatory observation, and document studies. Findings indicate that the success of Jalan Alor is supported by sustainable culinary innovation, digital promotion strategies, quality management, and informal community support. The economic impact created includes increased vendor income, job creation, and multiplier effects on other sectors. However, challenges such as sanitation, regulation, and resilience against global crises remain major obstacles. This study recommends the need for supportive policies and training programs for culinary business operators to ensure local economic sustainability.
Peranan Sapta Pesona Dalam Pengembangan Dusun Ngaduman Yustina Denik Risyanti; Julian Andriani Putri; Tri Maryani
Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Vol. 1 No. 2 (2023): Mei : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/faedah.v1i2.75

Abstract

The elements of Sapta Pesona Wisata are: 1. Safe, 2. Orderly, 3. Clean, 4. Cool, 5. Beautiful, 6. Friendly, 7. Memories. This can be created, among others, by providing comfortable, good and healthy accommodation; dazzling distinctive cultural arts attractions; delicious regional specialties and drinks with attractive presentation and appearance; local souvenirs that are of high quality, easy to carry, affordable and have a special meaning for the places they visit. Promoting and cultivating Sapta Pesona Wisata in everyday life has a much broader objective, namely to increase national discipline and national identity which will also enhance the good image of the nation and state. The large number of tourist objects makes the government pay less attention to tourist objects that are not included in the Priority Tourism Objects. However, developing and managing tourist objects as a whole is one of the government's main tasks in sustainability
Peranan Penting Kitchen dalam Operasional The Windsor Hotel Toya Vignette Collection Afisa Febria; Julian Andriani Putri
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 4 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Mei 2026
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i4.3055

Abstract

This article aims to analyse the role of the kitchen department in supporting overall hotel operations at The Windsor Hotel Toya – Vignette Collection. The problem focuses on the kitchen’s contribution to service quality, operational efficiency, interdepartmental coordination, and guest satisfaction. The study applies service quality and hospitality operations management theories. Data were collected through in-depth interviews, observation, and documentation, and analysed qualitatively. The findings show that the kitchen acts as a quality control centre through standardised procedures, structured food safety practices, and systematic coordination. Efficiency is achieved through clear task distribution and inventory control. The kitchen also strengthens the hotel’s identity through local ingredients and service planning involvement. The study concludes that effective kitchen management is essential for maintaining service quality and hotel image. The implication suggests that strengthening kitchen management systems can enhance competitiveness and operational sustainability.