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The Influence of Leadership, Organizational Culture, and Work Environment on Organizational Citizenship Behavior (OCB) at PDAM Tirta Giri Nata, Cirebon City Putri Ayu Widiasari; Uwis Sriwulandari; Ade Solahudin; Sunimah Sunimah
Interdisciplinary Social Studies Vol. 4 No. 3 (2025): Regular Issue: April-June 2025
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v4i3.841

Abstract

This study examines the influence of leadership, organizational culture, and work environment on Organizational Citizenship Behavior (OCB) at PDAM Tirta Giri Nata, Cirebon City. Using the purposive sampling method, this study selected participants based on certain criteria. Primary data were collected through questionnaires, and data analysis was carried out using validity and reliability tests, as well as multiple regression analysis with SPSS version 20. The findings of the study show that leadership and organizational culture have no significant effect on OCB, while the work environment has a positive influence. This study was limited by a sample of 89 employees out of 224 employees, because data collection was carried out at the end of the year when company activity was high, and many employees were doing external assignments. In addition, this study only focuses on PDAM Tirta Giri Nata Cirebon City, which may limit the generalization of research results. Further research should explore the contexts of other organizations to improve their implementation. This study contributes to the existing literature by examining the combined effects of leadership, organizational culture, and work environment on OCB in the context of public utility companies.
THE EFFECT OF WORK-LIFE FLEXIBILITY POLICY ON PERFORMANCE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): WITH BURNOUT AS A MEDIATOR VARIABLE Sefiana Putri Suleman; Ade Solahudin; Eteh Resa Asyifa
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 1 (2026): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19434893

Abstract

This study aims to analyze the effect of Work-Life Flexibility Policy on employee performance and Organizational Citizenship Behavior (OCB), with burnout as a mediating variable. The study used a quantitative approach with an explanatory research method. Data were collected through questionnaires from employees of PT Kaiti Global Indonesia and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with the help of SmartPLS. The results of the study indicate that Work-Life Flexibility Policy has a negative and significant effect on burnout and a positive and significant effect on employee performance and OCB. Burnout has a negative and significant effect on performance and OCB, and is proven to mediate the relationship between Work-Life Flexibility Policy and employee performance and OCB. This study concludes that the implementation of an effective work flexibility policy can reduce burnout, thereby improving performance and encouraging employee OCB behavior.