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All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Educational Review, Law And Social Sciences (IJERLAS) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) East Asian Journal of Multidisciplinary Research (EAJMR) Indonesian Journal of Business Analytics (IJBA) Outline Journal of Management and Accounting International Journal of Economics (IJEC) Neraca Manajemen, Akuntansi, dan Ekonomi International Journal of Economics and Management Sciences Green Inflation: International Journal of Management And Strategic Business Leadership
Ritha F. Dalimunthe
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Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Analysis of Individual Characteristics and Infrastructure of Employee Performance through Job Satisfaction at Tax Management Agency and Regional Retribution (BP2RD) UPT Samsat Medan Utara Fionita Idanesia Br Tarigan; Endang Sulistya Rini; Ritha F. Dalimunthe
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6953

Abstract

Organizations in this era are required to have advantages both in terms of service, cost, product quality and professional human resources. However, good infrastructure will be useless if human resources do not support it. This means that human resources remain an important factor for advancing the organization. In this case the organization requires quality human resources. Quality human resources are human resources who are able and willing to do things that go beyond the demands of organizational standards. Therefore, good employee behavior is important and should exist in employees because positive actions taken will produce quality and beneficial performance for the organization. Factors that can affect the high involvement of employees and good behavior can be triggered by several aspects such as individual characteristics and infrastructure. This study aims to analyze individual characteristics and infrastructure on employee performance through job satisfaction at the Regional Tax and Retribution Management Agency (BP2RD) UPT Samsat Medan Utara. The objective of the research is to analyze of individual characteristics and infrastructure of employee performance through job satisfaction at the Regional Tax and Levy Management Agency (BP2RD) UPT Samsat Medan Utara. This type of research is causal with a quantitative approach. The population in this study were all employees who worked at the Regional Tax and Retribution Management Agency (BP2RD) UPT Samsat Medan Utara, totaling to 70 employees. Used primary and secondary data which are obtained through documentation study and question list. The data are analyzed with structural equation modeling (SEM) using SmartPLS version 3.0 analysis tool. The results demonstrated that individual characteristic had a positive and significant effect on employee performance, infrastructure positive and significant effect on employee performance, individual characteristic had a positive and significant effect on job satisfaction, infrastructure positive and significant effect on job satisfaction, job satisfaction had positive and significant effect on employee performance. Individual characteristic had an indirect positive and significant effect on employee performance through job satisfaction and infrastructure had a positive and significant effect on employee performance through job satisfaction.
Co-Authors Affiza Elzera Chair Lubis Debora Tifani Turnip Elva Citra Sari Endang Sulistya Rini Fadhli Ahmad Fakhita Hannan Nasutioin Fionita Idanesia Br Tarigan Johan Manurung Kartika Dinda Udhaty M. Ikmal Husein Lubis Magdalena Linda Leonita Sibarani Mario Tondi Partogi Lubis Muhammad Syahrizal Nasution Mu’thial Abadi Nico Tri Aganta Nur Aisyah Fitri Nurul Huda Chasanah Parapat Gultom Pesta Damayanti Prihantin Lumbanraja Prihatin Lmbanraja Prihatin Lumbanraja Putri Khalijah Tricahyanti Siregar Qori Fadla Ajmilia R. Hamdani Harahap Robert Sanjaya Sembiring Samuel Morales Simanjuntak Sartika Ningsih Shalsabilla Shafira Siti Putri Luthfiyyah Sitti Raha Agoes Salim Sri Annisa Sukaria Sinulingga Tety Novriyanti Zebua Tonny Setiawan Sinaga Utari Tri Handayani Victoria Via Dolorosa Situmorang Yeni Absah Zhafirah Hanan