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All Journal Jurnal Pendidikan Teknologi dan Kejuruan Media Komunikasi FPIPS Jurnal Pariwisata Pesona Jurnal Kajian Bali WIDYA LAKSANA International Journal of Social Science and Business Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Prospek: Jurnal Manajemen dan Bisnis Jurnal Manajemen Perhotelan dan Pariwisata Journal of Applied Sciences in Travel and Hospitality Jurnal Difusi Global Research on Tourism Development and Advancement (GARUDA) International Journal of Green Tourism Research and Applications Masyarakat Pariwisata: Journal of Community Services in Tourism Jurnal Mosaik Hospitaliti Healing : Jurnal Pariwisata Open Access DRIVERset

Nyoman Dini Andiani

Universitas Pendidikan Ganesha

Author-ID : 552632

Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Penanganan Keluhan Tamu dengan Metode ILEAD Oleh Karyawan Kantor Depan di Hotel Holiday Inn Resort Baruna Bali I Kadek Ngurah Sukamerta; Nyoman Dini Andiani
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 3 No. 1 (2020)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v3i1.29000

The strategy for handling guest complaints is very important to be improved because it is able to create quality service and a good cooperative relationship with guests. This research is a qualitative research with descriptive analysis. The purpose of this study was to determine the Complaints Handling Strategy conducted by Front Office employees at the Holiday Inn Resort Baruna Bali Hotel. The data obtained are primary data obtained from interviews with Front Office Managers. The results showed that the Complaints Handling conducted by front office employees at the Baruna Bali Holiday Inn Resort used the ILEAD method, namely Identify, Listen, Empathize, Apologize, and Deliver Solution. The ILEAD method as a complaint handling strategy has been running well.

Implementation of the alternative tourism paradigm in Bali Aga Traditional Village Nyoman Dini Andiani; I Made Antara; Wayan Ardika; I Nyoman Sunarta
Journal of Applied Sciences in Travel and Hospitality Vol 4 No 1 (2021): JASTH: Journal of Applied Sciences in Travel and Hospitality
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasth.v4i1.2343

The paradigm of developing alternative tourism is a development option for Bali Aga village as a tourism village. This paper aims at investigating form of alternative tourism implementation in Bali Aga Village valued by its tourist activities. This research focuses on tourist aspects including the importance of culture, motives for travelling (what they do on holiday and how they feel and behave) such as participating with the local people making bamboo weaving, they felt like family members. Because of the interaction that makes tourists and local people very closely filled with a sense of kinship. The importance of this research is to determine how much the characteristics of alternative tourism have been implemented in Bali Aga village. This research is a qualitative research. Data were taken by administering purposive sampling technique. The results of the study are used as a basis for describing the application of alternative tourism concepts in two villages of Bali Aga, namely Pedawa Village and Sidatapa Village, Buleleng Regency. The study shows that (1) tourists really like the culture that is owned by the community, (2) the purpose of visiting tourists does have a purpose to get to know the culture of the community and be involved in people's lives; (3) visiting tourists live in the home of the Bali Aga village community. Thus, the totality of community involvement as actors of tourist service providers has been able to show the main characteristics of alternative tourism.

Developing an Alternative Tourism in Buleleng: Needs Based Education and Public Capital Nyoman Dini Andiani; Ni Made Ary Widiastini
International Journal of Social Science and Business Vol. 1 No. 1 (2017): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v1i1.10164

Penelitian This research was conducted in order to understand a form of education that is based on the needs of the community through the use of a variety of capital that can be used in the development of tourism in Buleleng. This study uses ethnographic approach which is a culturalist approach and its emphasis on people's lives. This approach is used considering the culture comes from the community and maintained and implemented by the community. Data in this study were collected through observation and interviews. Moreover carried out literature to books, previous studies and articles that have relevance to the case examined in this study. The data processing is done qualitative descriptive narrative presented. In this case, the existence of regional capitals in Buleleng are very interesting to be known, understood and analyzed in depth in order to produce a model of sustainable tourism. The development of an area into a tourist attraction is not an easy matter. However, the government can work together with local communities to develop the existing tourism in the area, where the first step can be done by utilizing local labor in the area and to synergy between the needs of the community with programs implemented so that the common goal of improving the quality of tourism and social welfare can be achieved.Keywords: an alternative , education, tourism

PELATIHAN PENYUSUNAN PROFIL WISATA BERBASIS TEKNOLOGI INFORMASI DI DESA SUDAJI, KABUPATEN BULELENG Ni Made Ary Widiastini; Nyoman Dini Andiani; Putu Indah Rahmawati; I Wayan Putra Yasa; Gede Wirata
Jurnal Difusi Vol 1 No 2 (2018): Jurnal Difusi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Politeknik Negeri Bandung

Tersedianya informasi yang berbasis teknologi saat ini merupakan tuntutan bagi berbagai pelaku usaha pariwisata, termasuk desa wisata. Dalam hal ini informasi pariwisata yang baik, terpercaya dan terbaharukan sangat dibutuhkan agar sebuah destinasi wisata mampu diketahui dan dikenal dengan baik, khususnya bagi wisatawan. Profil desa wisata yang merupakan gambaran menyeluruh tentang karakter desa dan jenis kepariwisataan yang dikembangkan di suatu desa sangat penting untuk disusun dan diketahui oleh pihak masyarakat yang terlibat di dalam pengembangan desanya sebagai desa wisata, serta dipublikasikan kepada pihak yang akan berkontribusi positif terhadap pengembangan pariwisata di desa tersebut. Desa Sudaji yang telah mengembangkan dirinya sebagai desa wisata, belum memiliki data profil desa wisata yang dibutuhkan untuk menginventarisasi data desanya, baik sumber daya manusia, sumber daya alam, sumber daya budaya, prasarana pariwisata, dan sarana pariwisata. Data tersebut sangat penting untuk tahap pengembangan selanjutnya, agar kegiatan pariwisata dapat dilakukan secara bertahap, terkoordinasi dan berkelanjutan. Pada kegiatan pengabdian ini, penyusunan profil desa wisata yang dilakukan secara manual, dimasukkan ke dalam sistem teknologi dengan tujuan untuk mempermudah akses informasi oleh pihak yang membutuhkan data untuk pembangunan dan pengembangan desa, khususnya Desa Sudaji. Diharapkan dengan tersedianya profil desa wisata di Desa Sudaji secara lengkap, valid dan selalu terbaharui dapat berguna untuk kemajuan desa wisata yang dikembangkan di desa tersebut. Kata Kunci: Pariwisata, Pedesaan, Profil, Desa Sudaji

Wisata Virtual: Keterlibatan Masyarakat Bali Aga dalam Promosi Pariwisata Virtual di Masa Pandemi Covid-19 di Bali Utara Nyoman Dini Andiani; Ni Ketut Arismayanti; Fitria Earlike Anwar Sani; Luh Yusni Wiarti
Jurnal Kajian Bali (Journal of Bali Studies) Vol 12 No 2 (2022): Volume 12 No. 2. Oktober 2022
Publisher : Pusat Kajian Bali Universitas Udayana

Five Bali Aga (Old Balinese) tourist villages in Banjar District, North Bali, collaborated to promote their tourism potential through virtual tours two times during 2021 by bringing up different topics each time. This study analyses the process and the community involvement during implementation of virtual tour and also themes that were provided for the virtual tours. In collecting data, this qualitative study involved a literature review, participatory observation, and interviews. Data were analysed using marketing theory and community-based tourism theory. The analysis shows that Bali Aga tourist villages were very active in preparing attractions and conducting the virtual tours. This article contributes to our understanding that virtual tour as a new form of marketing communication in promoting tourist destination virtually. Moreover, virtual tours are not only for tourism promotion but are also useful for helping the community in maintaining their spirit to manage tourist attractions during the pandemic.

STRATEGI PENINGKATAN KUALITAS PELAYANAN PRAMUSAJI PADA MASA PANDEMI COVID-19 DI FIRE RESTAURANT W BALI - SEMINYAK Susi Purniasih; Nyoman Dini Andiani
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 5 No. 3 (2022)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v5i3.46717

The study aims to identify the challenges and the strategies to improving the service quality of the waiter/ss in Fire Restaurant W Bali along the Covid-19 pandemic. The research design is qualitative which involving interview, observation, and documentation as the instruments to collect the data. Based on the results, it was found that there were some challenges in the restaurant, such things as operational system, financial issue, and lack of foreign languages knowledge. Some strategies were implemented to overcome the challenges. Those were, Dry eight service training, using SOP, taking care of guest’s needs, and giving appreciation to the waiter.

Training and coaching on digital marketing as an information and promotional media Nyoman Dini Andiani; Putu Eka Kusumayani; Trianasari Trianasari; Made Windu Antara Kesiman
Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Vol 8, No 1 (2023): February 2023
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/abdimas.v1i1.8807

Panji Tourism Village that is located in Buleleng Regency, Bali has various tourism potentials such as nature, history, culture, and man-made attractions which are generally developed through training and education for micro small, and medium enterprises products as valuable and highly competitive tourist souvenirs from Panji Village. However, these various potentials have not been properly promoted in order to attract tourists. In the era of information and technology, digital marketing has become one of the keys in developing Panji Tourism Village to provide information and effective promotions to introduce cultural wisdom and natural beauty. Departing from this condition, this community service program aimed at assisting the village in increasing the promotion and branding of Panji Tourism Village through providing socialization and training related to digital marketing to POKDARWIS members in Panji Village with various social media platforms such as Instagram, Facebook, TikTok, WhatsApp, virtual tours, and websites, providing profiles, developing and managing the https://ecovilllagepanji.id website. The methods of the community service program were mainly in the form of a workshop that included lectures, discussion, and practice. The result of the community service program is the creation of creative and innovative web-based digitization of tourism village profiles. This promotional media is able to bring in tourists thereby increasing the welfare of the community.

Thematic tourism potential analysis of Bali Aga rural area, Buleleng, Bali Nyoman Dini Andiani; I Made Antara; Ni Made Mas Yogiswari; Ni Ketut Arismayanti
Jurnal Pariwisata Pesona Vol 8, No 1 (2023): Edisi Juni 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v8i1.9568

The thematic development of tourism in Bali Aga can be increased by maximizing the existing tourism potential in the National Priority Rural Area (KPPN), named Bali Aga. This article aims to determine the strengths, weaknesses, challenges and threats possessed by tourism potentials in Bali Aga, in order to maximize the potential for the development of tourism thematic priorities in Bali Aga. The method used in this research is descriptive qualitative method and SWOT analysis (Strength, Weakness, Opportunity, Threat). In addition, other methods used are observation, field studies, documentation and document studies. The results of the study show that the Bali Aga has strengths in terms of tourism potentials in the form of nature tourism and cultural tourism, its weaknesses are in the form of insufficient accessibility, as well as a bad image attached to the general public, the opportunities can be seen from the government involvement in this rural area development, and the threat is the the intense competition because the existence of other well-developed tourist villages. Therefore, it is very important to develop tourism thematic in Bali Aga to increase tourist arrivals and be able to compete with other rural areas in Indonesia.

Pengembangan Even Pariwisata Berkelanjutan di Ubud Bali Luh Yusni Wiarti; Dewa Ayu Made Lily Dianasari; Nyoman Dini Andiani; Fitria Earlike Anwar Sani
Jurnal Kajian Bali (Journal of Bali Studies) Vol 13 No 2 (2023): Volume 13 No 2 Oktober 2023
Publisher : Pusat Kajian Bali Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2023.v13.i02.p04

This research aims to determine the priority of sustainable tourism event development strategies in Ubud-Bali with an Analytical Hierarchy Process (AHP). The concept of sustainable tourism supported by the Grand Theory Event was used as a foundation in processing in-depth interview data with Penta helix experts, resulting in nine criteria and four alternative strategies. The results showed several strategies to develop sustainable events in Ubud: improving destination image, preserving local culture, increasing global networking, and developing green events. All of these are supported by increasing the network and image of Ubud as an environmentally friendly event destination. The novelty is that the resulting strategic priorities have considered environmental aspects, local culture, and community interests in Ubud. As an implication, the result can be used as a practical guide for tourism stakeholders in developing sustainable tourism events not only in Bali but also in Indonesia and around the world.

Peluang dan Tantangan Pengembangan Souvenir Desa Wisata Berbasis Kerajinan Lokal Gusti Ngurah Adi Wiriatama; Nyoman Dini Andiani
Masyarakat Pariwisata : Journal of Community Services in Tourism Vol. 2 No. 2 (2021)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/mp.v2i2.397

Tigawasa Village is one of the Old Villages or Bali Aga villages in Banjar District, Buleleng Regency, Bali which is the center of bamboo handicrafts. The local handicraft really needs development, one of the developments of the local handicrafts of Tigawasa Village, namely tourism village souvenir products. The development of local handicraft-based tourism village souvenirs is the beginning of increasing the value of local crafts in Tigawasa Village. This article describes the opportunities and challenges of developing local handicraft-based tourist village souvenirs in Tigawasa Village, which is the center of bamboo handicrafts in the Bali Aga village environment, Buleleng, Bali. The method used is a descriptive qualitative method which begins with data collection from interviews with several informants, filling out questionnaires by tourists visiting Tigawasa Village and also direct documentation to Tigawasa Village such as traditional houses and also to craftsmen in Tigawasa Village. The results show that local crafts have the opportunity to develop as souvenirs because the crafts produced are of good quality, besides that the tourism development component is also an opportunity in the development of these souvenirs such as tourists visiting Tigawasa Village will be invited to do weaving activities (something to do) with the woven results can be used as a souvenir to take home (something to buy). The results of the questionnaire also stated that 70% of tourists strongly agree with the existence of local handicraft-based tourism village souvenirs, and 30% agree and there are no opinions disagree and strongly disagree. The challenges faced related to the development of tourism village souvenirs include the limitations of existing bamboo sources so that craftsmen buy materials from outside the village so that additional capital is needed so that capital is also a challenge for Tigawasa Village crafts, lack of innovation from bamboo crafts, and lack of promotion. With the development of local handicraft-based souvenirs in Tigawasa Village can increase the selling value of local crafts, can make it a tourist attraction and as a memory for every tourist who comes to Tigawasa Tourism Village.

Co-Authors A. A. Ngr Yudha Marthin Mahardika Adhitra , Andris Adi, I.G.N. Bagus Artawan, Komang Agus Artini , Luh Putu Banhidi , Miklos Candra, Ni Kadek Dwi Damasanthi, Ida Ayu Reviena Darmayanti, Komang Peni Dewa Ayu Made Lily Dianasari Earlike Fitria Anwar Sani Faraudis, Zein Fitria Earlike Anwar Sani Fitria Earlike Sani Gede Ari Wiryatama Gede Putra Nugraha Gede Wirata Gusti Ngurah Adi Wiriatama Hepani, Ketut I Gede Putu Suarmadi I Kadek Ngurah Sukamerta I Ketut Resika Arthana I Made Antara I Made Antara I Made Antara I Nyoman Sunarta I Putu Panca Adi I Wayan Ardika I Wayan Putra Yasa Ida Ayu Kade Winda Wikantini Ida Bagus Putu Dhiratsaha Adi Putra Indrawati, Lily Jasmini, Putu Kadek Dana Putra kadek sada wirya Kadek Yuli Pramawati Ketut Hepani Ketut Purnamawan Ketut Purnamawan Komang Peni Darmayanti Komang Setemen Komang Sri Pratiwi Lily Indrawati Luh Yusni Wiarti Made Aristia Prayudi Made Riki Ponga Kusyanda Made Windu Antara Kesiman Ni Ketut Arismayanti, Ni Ketut Ni Luh Putu Agustini Karta Ni Luh Wayan Sayang Telagawathi Ni Made Ary Widiastini Ni Made Ary Widyastini Ni Made Mas Yogiswari Ni Made Suci Ni Putu Gili Padmayoni Nyoman Sunarta Padmayoni, Ni Putu Gili Pramawati, Kadek Yuli Pratama, Ida Bagus Gede Yogi Wisma Pratiwi, Komang Sri Putra, Kadek Dana Putu Eka Kusumayani Putu Indah Rahmawati Ratna Artha Windari Setya Chendra Wibawa Suarmadi, I Gede Putu Sukamerta, I Kadek Ngurah Susi Purniasih Trianasari Widyadnyana, I Nyoman Ardy Wikantini, Ida Ayu Kade Winda wirya, kadek sada Wiryatama, Gede Ari Yogiswari, Ni Made Mas Zein Faraudis

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