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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik Indonesia Berdaya Journal of Research in Social Science and Humanities Jurnal Iso Jurnal Multidisiplin Dehasen (MUDE) SENGKUNI Journal (Social Science and Humanities Studies) Jurnal Dehasen Untuk Negeri Social Sciences Journal Social Sciences Journal

Antonio Imanda, Antonio

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Author-ID : 560632

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The Headmen Divison Performance Of Religious Affairs Office (Kua) Singaran Pati Sub-District Of Bengkulu City(Study at the KUA office, Singaran Pati Sub-District, Bengkulu City) Larasati, Eka Dewi; Asnawati, Asnawati; Imanda, Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.88

The purpose of this study is to determine the Performance of the Headman division of Religious Affairs Office (KUA) Singaran Pati Sub-District, Bengkulu City (Study at the KUA Office Singaran Pati Sub-District, Bengkulu City). The research method uses a descriptive method with a qualitative approach. As an analytical tool in conducting this research, the researcher used Wibowo's theory of performance management which consists of seven indicators, namely goals, standards, feedback, tools or means, competencies, opportunities and motives. Informants consist of key informants, totaling nine people. Data were collected using interview techniques, observation and documentation. The results of this study indicate that the purpose of the headman division is to reduce the level of underage marriage by socializing Law No. 16 of 2019 to the general public. The standard from the division is to work according to the SOP and TUPOKSI applicable at the KUA, Singaran Pati sub-district, Bengkulu City. Feedback from the division in reducing the level of child marriage is very good based on the policy of the Ministry of Religion and the input given by the head of the KUA. The tools or facilities for the division in reducing the level of child marriage, seen from other facilities, are not yet adequate. The competencies possessed by the division are in accordance with the standards set by Law No. 16 of 2019 concerning the age limit for marriage. The opportunities from the division in reducing the level of child marriages are to provide opportunities for employees to promote brochures on the dangers of marrying under the age of 19. The motive of the division in reducing the level of age marriage, is the existence of a decree from the Ministry of Religion to disseminate information on the prevention of child marriage based on Law No. in terms of performance, it is quite good, but the researcher found findings that have an impact on the performance of KUA Singaran Pati Sub-District headman, where there are still minors who are still doing underage marriages, this is due to promiscuity and many are pregnant out of wedlock so that the parties of KUA Singaran Pati Sub-District Bengkulu City must marry off the couple.

Quality Of Service During The Covid-19 Pandemic At Puskesmas, Karang Jaya District North Musirawas Amalik, Davika; Imanda, Antonio; Saputra, Harius Eko
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 2 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

This study intends to determine the quality of service during the Covid-19 pandemic at the Karang Jaya District Health Center, North Musirawas Regency. This study uses a qualitative descriptive research method. The technique used is Accident Cluster Sampling, data collection techniques in this study are Observation, Interview, and Documentation According to Zeithaml et al (1990:63) there are seven dimensions of Service Quality: Tangible (Intangible), Medical equipment in the puskesmas is very lacking To carry out examinations and treatment of patients' illnesses, X-rays and ravid tests are not available, but they are limited in nature, there is only a laboratory for checking blood and patient diseases. So that people are disappointed with the limited facilities at the puskesmas. Reliability (Reliability) Treatments carried out by doctors and nurses are good because they have gone through a careful process starting with measuring body temperature, checking blood pressure and recording patient complaints before being examined by doctors. nurses in the treatment and examination of patients. The nurse in the treatment room and the examination is cool alone nagging with fellow friends so that the patient seems to be ignored, Assurance (Guarantee) Services and treatment carried out by nurses and doctors are not on time in providing services even though the service schedule and examination of patients' illnesses starts at 08 s /d 11:30 pm and Empaty . The services provided by the administration and doctors are very good with a friendly, polite and courteous attitude to greet patients when they pass in front of the patient. Meanwhile, nurses are less friendly and polite in front of patients, nurses do not greet patients in the waiting room at all.

Performance Of The Ombudsman Representative Of Bengkulu In Handling Public Service Complaaints Sulpani, Pidri; Asnawati, Asnawati; Imanda, Antonio
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 2 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

This study aims to determine the performance of the Bengkulu Representative Ombudsman in handling public complaints. This study uses qualitative methods, with data collection techniques using observation, interviews and documentation. Researchers using kumorotomo's performance theory the results of this study show the performance of the bengkulu representative ombudsman in handling public service reports. Based on the results of the study, it can be seen that the performance of the Bengkulu Provincial Ombudsman representative in handling public service complaints are: (1) employee efficiency of the bengkulu province representative Ombudsman office totaling 19 employees consisting of 4 assistants. Furthermore, the ombudsman representative of the province is sufficient to carry out the duties and functions of the Ombudsman and the completion time of the Ombudsman complaint is 14 working days, the Ombudsman gets funds from the state revenue and expenditure budget (apbn) the funds are used to handle cases that go to the Ombudsman representative of bengkulu province . (2) the effectiveness of the settlement of public service cases is the task of the Ombudsman because the Ombudsman prioritizes public services that have been regulated by the government in the 2008 law on public services, the purpose of completing public services is to reduce extortion against the government and the relevant agencies regarding public services. Furthermore, the conditions imposed by the Ombudsman representative of the Bengkulu Province in handling complaints are carried out fairly and openly. (3) justice, inside the ombudsman office in completing a report, the Ombudsman office employee is guided by the existing standard operating procedures (sop) and the ombudsman does not take sides with either the reported or the reported parties. (4) responsiveness from the results of reports from the public the Ombudsman performs work on public complaints in accordance with existing procedures, the Ombudsman is a public service that is always open in deciding problems with public services.

3 Kompetensi Pegawai Di Kantor Wilayah Badan Pertanahan Nasional Provinsi Bengkulu Sapruzi, Gaul; Imanda, Antonio; Yusuarsono, Yusuarsono; Kader, Bando Amin C.
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.5321

This research aims to determine the competence of employees at the Regional Office of the National Land Agency of Bengkulu Province. This research is qualitative research presented descriptively. There were 6 informants in this research consisting of3 key informants and 3 main informants. Data collection methods through observation, interviews and documentation. Based on the results of the research and discussion using the theory of Spencer and Spencer (1993:90) there are five indicators used. And it can be concluded that the Competency of Employees at the Regional Office of the National Land Agency of Bengkulu Province has been sufficiently implemented. This can be seen from several indicators, namely: 1.Motive. The motivation carried out by the office in terms of employee performance is by promotion, education and training and technical guidance, motivating employees, giving awards and being involved in activities that foster and improve competency for employees. 2. Character. The employees have abilities or skills that can be used for the advancement of the agency and have the characteristics of employees who are competent in completing a job. 3. Self-concept. That a good employee must have an honest attitude, be disciplined, be responsible at work, be able to complete every task given and be friendly and caring towards other employees. 4. Knowledge. Based on the educational level of the employees, the level of education that employees must have been in accordance with the fields needed by the office starting from high school, diploma, bachelor and master's degree. 5. Skills. Employees’ skills at the office can be implemented through trainings, namely training in leadership, administration, agrarian reform, training for attorneys, land acquisition, skills training and negotiating techniques in dispute resolution, and land conflicts.

Kinerja Pegawai Kecamatan Merigi Sakti Kabupaten Bengkulu Tengah Dalam Pembuatan Surat Keterangan Tanah Martin, Roy; Imanda, Antonio; Sariningsih, Marida; Rikardo, Yanuar
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 11 No 1 (2024): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v11i1.6320

This research purpose is to find out the performance of employees in creating land certificate at Merigi Sakti District of Seluma regency. This research is descriptive qualitative research. Data are collected by using interview, observation and documentation. In this researchthere are 4 informants, 2 people as key informants and the other 2 as main informant. This research use performance theory (Mahsum, 2006: 7) with results as below: 1. The input: in making land certificate, there was no any free people have to pay, everything is free because there was an instruction from regency government, 2. Process: in making land certificate, the process was not completed on time because the certificate finished more than one month and because of that society started not to believe with this officers, 3. The output, the officer doesn’t have target to indicate how many certificates must be finished because it depends an the number of requested people. 4. Outcome the quality of the certificate is better than before and the officers are skilled based on their skill background, 5. Benefit, the awareness level of society about the benefit from certificate are quite high almost all land have certificate personally, 6. Impact, the positive inpcat from having land certificate is about the legal low of private land ownership which regulated by laws of land by nation, the price of landis high and can be used as a collateral to finance department to simplity the loan.

Strategi Peningkatan Pendapatan Asli Desa (PADes) (Studi Pada Desa Sukarami Kecamatan Taba Penanjung Kabupaten Bengkulu Tengah) Wijoyo, Andri; Imanda, Antonio; Yusuarsono, Yusuarsono; Kader, Bando Amin C.
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 11 No 1 (2024): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v11i1.6321

This Study aims to determine the Strategy for Increating Village Revenue (PADes) (Study at Sukarami Village of Taba Penanjung Sub-District of Central Bengkulu Regency). In this study, using a qualitative sedcriptive method. Data collection using observation tecniques, interviews and documentation. There were 6 informant in this study, namely: village Head, village Secretary, Head of Administrative and General Affairs. Head of Village Owned Enterprises, and Local Communities. The results of this study indicate that the Strategy to Increase Village Revenue (PADes) for Sukarami Village in Taba Penanjung Sub-Distric of Central Bengkulu Regency has been going well based on the theory of Fajar Supanto (2019: 111). Even though in term of human resources and limited fund/capital, Sukarami Village Government of Taba Penanjung Sub-District of Central Bengkulu Regency always carries aut their duties properly, coordinates with each other, and has a high commitment to Increasing Village Revenue (PADes).

Analisis Implementasi Sistem Informasi Pemerintah Daerah (SIPD) Di Badan Perencanaan Pembangunan Daerah Kabupaten Seluma Cahnia, Anisa; Lorita, Evi; Imanda, Antonio; Kader, Bando Amin C.
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 11 No 2 (2024): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v11i2.7394

The aims this study was to determine the implementation of Regional Government Information System (SIPD) development planning agency of Seluma district. Through analysis of data and information obtained at the research location. This study was a qualitative study presented descriptively. The informants of this study were 4 informants. Data collection techniques used observation, interviews and documentation. Based on the results of the study and discussion using the theory of Edward III 1984 (in Tresiana & Duaji, 2019:59) there are 4 (four) indicators used, namely: 1) Communication: Communication between the BAPPEDA of Seluma Regency and the Ministry of Home Affairs and OPD/SKPD of the Seluma Regency government was carried out via letters, WhatsApp groups, Zoom Meetings or direct coordination. The submission of OPD/SKPD information required in the preparation of development planning documents is also complete and clear. Information data is submitted by inputting information data through the One Data Indonesia portal. 2) Resources: The resources available at the BAPPEDA of Seluma Regency are also quite good and fulfilled, the operator's ability was quite capable of operating regional government information system although not optimally due to the lack of training programs and other training for regional government information system operators at the Bappeda of Seluma Regency, the budget funds from the APBD are also sufficient and the facilities used in the implementation of regional government information system are also adequate. 3) Disposition: The attitude of the implementers at the BAPPEDA of Seluma Regency was quite good. Implementors already have a firm attitude and desire to implement regional government information system in preparing regional development planning documents. 4) Bureaucratic Structure: The bureaucratic structure in implementing regional government information system policies is quite good because it was in accordance with standard operating procedures (SOP), BAPPEDA Seluma district has the authority to prepare development planning documents, namely RPJPD, RPJMD, and RKPD, the preparation of which is through SIPD.

Efektivitas Program Keluarga Harapan (PKH) Di Kecamatan Ratu Agung Kota Bengkulu Despriyani, Hesti Lira; Imanda, Antonio; Rikardo, Yanuar
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 11 No 2 (2024): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v11i2.7397

This study aims to determine the “Effectiveness of Program Keluarga Harapan (PKH) in Ratu Agung Sub-District, Bengkulu City. The method used in this research is descriptive qualitative method. Data collection techniques are carried out by means of observation, interviews, and documentation. Data analysis techniques by means of data reduction, data presentation and make conclusion. The informants in this study amounted to 6 people consisting of 2 key informants and 4 main informants. The theory in this study is the theory of effectiveness according to Budiani (in Nuraida 2019: 155), there are 4 aspects used, namely Program Target Accuracy, Program Socialization, Program Objectives, and Program Monitoring. Based on the research results, conclusions can be drawn, namely: 1. Target Accuracy: a. The target recipients of PKH are poor families who meet certain criteria and need social assistance to improve their standard of living, where the PKH target recipients are in accordance with the recipient criteria. b. The intended target is the group or individual who is the main target of an activity or intervention program. In the context of PKH, the intended target is the underprivileged or poor community. However, PKH in Ratu Agung Sub- District has not been running effectively because the program has not been entirely targeted. 2. Program socialization: a. The time of socialization, namely the time of implementation of socialization activities, is carried out every once in a month meeting with Beneficiary Families (KPM) accompanied by PKH assistants. this socialization activity has been running quite effectively. b. The purpose of socialization, namely P2K2 (family capacity building meeting). 3. Program Objectives: The purpose of PKH in Ratu Agung Sub-district, Bengkulu City is to prosper people whose economy is still low and break the chain of poverty, but the objectives of PKH in Ratu Agung Sub-district, Bengkulu City have not been effective because this program has not achieved its main objectives. This can be seen from PKH beneficiary targets, there are still many underprivileged people who are entitled to receive assistance from PKH. 4. Program Monitoring: The implementation of the PKH in Ratu Agung Sub-district, Bengkulu City has so far been running quite effectively.

Kinerja Pegawai Bagian Layanan Pengembangan Usaha Dalam Penarikan Jasa Iklan Layanan Masyarakat Pada Kantor LPP RRI Bengkulu Harianto, Defi; Imanda, Antonio; Yusuarsono, Yusuarsono
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 11 No 2 (2024): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v11i2.7400

This study aims to determine the Performance of Employees of the Business Development Services Section in Attracting Public Service Advertising Services at LPP RRI Office of Bengkulu. The method used in this research is descriptive qualitative research. Furthermore, data collection techniques are carried out by means of interviews, observation and documentation. After obtaining the research results, it is analyzed by reducing data, presenting data and drawing conclusions. The informants in this study amounted to 5 people consisting of 2 key informants and 3 main informants. This research uses the theory according to Mahsun. (2006: 77) regarding performance theory: (1) Input indicators: There are costs used in making advertisements that are in accordance with PNPB rules, the amount of advertising costs depends on the collective agreement and how long the advertisement will be aired. (2) Process indicators: The public comes directly to the service section without a representative provided that a photocopy of a valid ID card or driver's license, fill out the form or stamp that has been provided, and pay the cost of making an advertisement based on existing regulations. (3) Output indicators: In terms of the target of making service advertisements determined by PNBP, it means that there are certain rules set by the President Director of LPP RRI. LPP RRI office of Bengkulu does not set targets in advertising, this is because LPP RRI Bengkulu emphasizes services according to community needs without pursuing profits. (4) Outcomes indicators: The production of advertisements for RRI services does not contain racial or ethnic groups, only for social purposes, including in serving the creation of advertisements desired by the community which have been regulated by the government through existing regulations including the amount of costs in making these service advertisements. (5) Benefit indicators: The benefits for the community in placing advertisements at LPP RRI Bengkulu are that the costs incurred are more affordable, the radio broadcast coverage is wider than other private parties and the advertisements broadcast are of higher quality. (6) Impact indicators: The effect for the community is that more people recognize the advertised product or service, while for the agency it can get income from the cost of advertising services made.

Female Leadership Style At Lkp Mayang Sari In Bengkulu City In Improving Employee Performance IS, Tuti Handayani; Imanda, Antonio; Sapruzi, Gaul
Journal of Research in Social Science and Humanities Vol 1, No 1 (2021)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v1i1.292

This study aims to describe the female leadership style in improving employee performance at LKP Mayang Sari, Bengkulu City. Using a descriptive qualitative approach, data were collected through in-depth interviews, observation, and documentation involving the institution's leader and employees. The results reveal that the female leader effectively carries out interpersonal, decision-making, and informational roles. Her leadership style emphasizes discipline, role modeling, empathy, and motivation, all of which positively affect employee performance. Despite occasional challenges in decision-making—often influenced by emotion—the female leader demonstrates professionalism in leading the institution. The study suggests that female leadership can significantly contribute to organizational growth when supported by strong interpersonal competencies. These findings are expected to contribute to the development of public administration science, particularly in gender-based leadership studies.

Co-Authors Amalik, Davika Amin, Bando Anjani, Nengsi Putri Aprilia, Wulan Aprizal Aprizal Asnawati Asnawati Cahnia, Anisa Despriyani, Hesti Lira Evi Lorita, Evi Ferdinand, M. Fitri Anggraini, Fitri Hardand, Hardand Hardandi, Hardandi Harianto, Defi Ihsan, Alhapis IS, Tuti Handayani Kader, Bando Amin C. Larasati, Eka Dewi Larasati, Jesicha Fitria Martin, Roy Murwani, Anis Endang Sri Ningsih, Marida Sari Nova Nova Popytasari, Popytasari Prima Astuti Handayani Putri, Rahayu Qawi, Ari Mughni Rikardo, Yanuar Risdiyanto, Bayu Sapruzi, Gaul Saputra, Harius Eko Sariningsih, Marida Siswati, Atiek Sulpani, Pidri Wahyudi, Agusman Wijoyo, Andri YANTO YANTO Yusuarsono, Yusuarsono

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