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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Teknologi Informasi dan Ilmu Komputer Sistemasi: Jurnal Sistem Informasi Jurnal Pilar Nusa Mandiri JEPA (Jurnal Ekonomi Pertanian dan Agribisnis) Jurnal Sinergitas PkM & CSR Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Jurnal Mnemonic Jurnal Abdi Insani Journal of Computer Networks, Architecture and High Performance Computing Journal Social Science And Technology For Community Service Jurnal Abdi Masyarakat Indonesia Indonesian Journal of Economics and Management Journals of Economics and Business Malcom: Indonesian Journal of Machine Learning and Computer Science Jurnal Manajemen dan Bisnis Jurnal TAM (Technology Acceptance Model)
Prasis Damai Nursyam Hamijaya
Institut Teknologi Kalimantan
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MEDIASI LITERASI DIGITAL DALAM MENINGKATKAN KINERJA BISNIS INDUSTRI MIKRO DAN KECIL KOTA BALIKPAPAN Nursyam Hamijaya, Prasis Damai; Luh Made Wisnu Setyaninggrat; Khairunnisa Rahmah
Jurnal Ekonomi Pertanian dan Agribisnis Vol. 8 No. 4 (2024)
Publisher : Department of Agricultural Social Economics, Faculty of Agriculture, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Kesenjangan produktivitas antara perusahaan besar dan industri mikro dan kecil disebabkan kesenjangan adopsi teknologi, akses pendanaan, dan praktik manajerial. Perpindahan ibukota ke Kalimantan Timur menjadi momentum pelaku industri mikro dan kecil untuk mendorong pertumbuhan produktivitas ekonomi kawasan penyangga Ibu Kota Nusantara (IKN). Pengembangan klaster berbasis masyarakat dapat meminimalkan kelemahan, terutama di bidang penggunaan teknologi dan sistem informasi. Penelitian ini melihat pengaruh pengalaman digital terhadap kinerja bisnis dengan literasi digital sebagai variabel mediasi. Penelitian mengambil sampel industri mikro dan kecil di Kota Balikpapan sebagai salah satu kota penyangga IKN. Subyek penelitian adalah pelaku industri pengolahan pangan di kawasan Sentra Industri Kecil Somber. Penelitian kuantitatif menggunakan pemodelan structural-partial least square (SEM-PLS) dengan alat analisis WarpPLS 8.0. Hasil uji hipotesis menunjukkan bahwa pengalaman digital dan literasi digital secara parsial berpengaruh langsung dan siginifikan terhadap kinerja bisnis. Literasi digital signifikan memediasi hubungan pengalaman digital dan kinerja bisnis pelaku usaha mikro dan kecil Kota Balikapapan.
Pelatihan Bizagi untuk Pemodelan Proses Bisnis Primer Koperasi Produsen Tempe Tahu Indonesia di Balikpapan Nursyam Hamijaya, Prasis Damai; Satyaninggrat, Luh Made Wisnu; Rahmah, Khairunnisa
Journal of Social Sciences and Technology for Community Service (JSSTCS) Vol 5, No 2 (2024): Volume 5, Nomor 2, September 2024
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jsstcs.v5i2.4709

Abstract

Koperasi Produsen Tempe Tahu Indonesia (PRIMKOPTI) Balikpapan adalah koperasi yang menyuplai bahan baku untuk pengrajin tahu dan tempe di Sentra Industri Kecil (SIK) Somber. Para pengelola koperasi menghadapi tantangan dalam mengelola proses bisnis karena tidak memiliki pendidikan formal di bidang tersebut, sehingga mereka mengalami kesulitan dalam mendokumentasikan proses bisnis sesuai dengan standar Business Process Model and Notation (BPMN) menggunakan software Bizagi. Program pengabdian masyarakat ini dirancang untuk mendukung pengembangan kewirausahaan di SIK Somber, khususnya dalam aspek manajemen. Program ini mencakup diskusi kelompok terarah, pelatihan, dan pendampingan untuk memperdalam pemahaman tentang manajemen proses bisnis di kalangan pengelola koperasi. Sebagai hasilnya, peserta program memperoleh peningkatan pengetahuan mengenai definisi 90 persen, manfaat 80 persen, dan notasi proses bisnis 100 persen. Mereka berhasil mendokumentasikan proses bisnis utama dan pendukung serta membuat model proses bisnis as-is sesuai dengan standar BPMN. Dokumentasi ini mempermudah petugas dan admin koperasi dalam memahami tahapan proses bisnis dalam sistem layanan, sehingga meningkatkan kualitas pelayanan koperasi kepada pelanggan.
ANALISIS PENGELOLAAN RISIKO PADA USAHA MIKRO KAVINA CATERING DENGAN METODE RCA DAN FISHBONE ANALYSIS Nabila Ramadhani, Salma; Damai Nursyam Hamijaya, Prasis
Jurnal Mnemonic Vol 8 No 1 (2025): Mnemonic Vol. 8 No. 1
Publisher : Teknik Informatika, Institut Teknologi Nasional malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/mnemonic.v8i1.12480

Abstract

Penelitian ini menganalisis manajemen risiko pada usaha mikro Kavina Catering, yang berdiri sejak 2017 di Balikpapan, Kalimantan Timur. Dengan pendekatan kualitatif, penelitian ini mengidentifikasi, menganalisis, dan mengevaluasi risiko yang dapat mempengaruhi operasional usaha, dengan menggunakan metode seperti Root Cause Analysis (RCA) dan Fishbone Analysis. Tiga risiko utama yang diidentifikasi meliputi penurunan pelanggan, keterlambatan pengiriman, dan kesalahan dalam perhitungan penjualan. Hasil analisis menunjukkan bahwa risiko utama disebabkan oleh pandemi COVID-19, masalah logistik, dan sistem pencatatan manual. Strategi mitigasi yang diusulkan meliputi diversifikasi layanan, optimalisasi pengiriman, dan implementasi sistem akuntansi berbasis perangkat lunak. Penelitian ini menegaskan pentingnya penerapan manajemen risiko untuk meningkatkan stabilitas operasional dan keberlanjutan usaha mikro di sektor kuliner
PENERAPAN ISO 31000 DALAM PENGELOLAAN RISIKO PADA KOPERASI PKK KARANG REJO, BALIKPAPAN TENGAH Nafisah Balqis, Adelia; Damai Nursyam Hamijaya, Prasis
Jurnal Mnemonic Vol 8 No 1 (2025): Mnemonic Vol. 8 No. 1
Publisher : Teknik Informatika, Institut Teknologi Nasional malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/mnemonic.v8i1.12491

Abstract

Setiap kegiatan tidak selamanya terhindar dari ketidakpastian yang mengarah pada risiko yang berlaku pada jalannya suatu unit kerja/usaha yang berpotensi memicu kerugian. Manajemen risiko dibutuhkan untuk meminimalisir risiko yang menghambat tujuan organisasi. Manajemen risiko ini digunakan untuk lembaga perkreditan masyarakat bertumpu kepada ISO 31000 sebagai dasar dari pengelolaan risiko. Kelurahan Karang Rejo Balikpapan Tengah menaungi Koperasi PKK sebagai lembaga yang khusus didirikan untuk memberikan pinjaman dana usaha untuk UMKM. Tujuan dari manajemen risiko untuk mengamankan aset koperasi, membangun kepercayaan kelompok peminjam dan masyarakat, dan memastikan keberlangsungan kegiatan koperasi. Sedangkan, sasaran utamanya yaitu untuk mengidentifikasi dan menganalisis risiko, menilai dampak dan probabilitas dari risiko, mengembangkan strategi, monitoring untuk evaluasi, memberikan pelatihan untuk pengelola koperasi. ISO 31000 memiliki tahapan dalam proses manajemen risiko yang meliputi penentuan konteks, identifikasi risiko, penilaian risiko, pengelolaan risiko, komunikasi dan konsultasi, serta pemantauan dan tinjauan. Risiko keuangan menjadi ancaman terbesar bagi kegiatan Koperasi PKK, sehingga memerlukan pemantauan dan tinjauan lebih untuk menemukan penanganan terbaik bagi risiko tersebut. Untuk menurunkan tingkat risiko keuangan dapat dilakukan evaluasi kredit yang ketat dan program penyuluhan keuangan, dengan kerjasama antara kedua belah pihak yang terintegrasi disesuaikan dengan ketentuan yang berlaku
JOB SATISFACTION AND EMPLOYEE PERFORMANCE FACTORS IN PALM OIL PLANTATIONS Damai, Prasis; Rofiaty, Rofiaty; Sudjatno, Sudjatno
Jurnal Aplikasi Manajemen Vol. 21 No. 1 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.1.10

Abstract

The research objective was to determine the effect of organizational culture, compensation, and motivation on job satisfaction and employee performance of oil palm plantations at Katari Agro Estate, PT. Bumitama Gunajaya Agro, Central Kalimantan Province. The research sample of 200 plantation direct employees was selected by accidental sampling method from 428 populations. Data were collected using a questionnaire and then analyzed by variant-based Structural Equation Model (SEM) or Partial Least Square (PLS). The results of the analysis prove that organizational culture, compensation, and motivation directly have a significant effect on job satisfaction. Organizational culture, compensation, and motivation have a significant direct effect on employee performance. Job satisfaction directly has a significant effect on employee performance. The indirect effect between organizational culture and motivation on performance through job satisfaction is not significant. The indirect effect between compensation on performance through job satisfaction has significant. The study results have implications for organizational culture, compensation, and employee motivation that need to be improved to increase job satisfaction and employee performance. Suggestions for further research include exploring research by adopting qualitative studies to explain the symptom further and focusing on the influence of organizational culture, compensation, and motivation on indirect employee or managerial employee groups.
MEDIATING DIGITAL BEHAVIOR TO IMPROVE BUSINESS PERFORMANCE IN IKN BUFFER ZONE Damai N. H., Prasis; Rahmah, Khairunnisa; Satyaninggrat, Luh Made Wisnu
Jurnal Aplikasi Manajemen Vol. 21 No. 4 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.07

Abstract

The existence of the Ibu Kota Nusantara (IKN) is a momentum for businesses in East Kalimantan as a buffer zone to encourage economic growth. However, there are several issues related to the quality of human resources and technical and non-technical skills, weaknesses in capturing opportunities, and lack of innovation. Businesses need to be continuously developed in terms of both quality and skills, especially in digital behavior as a contributor to business performance. Therefore, this study examines factors that are directly and indirectly related to business performance. This research empirically predicts that digital experience and digital literacy can influence digital behavior. Furthermore, this study proposes the relationship between digital experience, digital literacy, and digital behavior to business performance. This study was conducted by taking samples in the IKN buffer zone. Subject was conducted on 80 business owners in Somber Small Industry Center. Data analysis in this study used Warp-PLS. Results of hypothesis testing show that digital literacy has a positive and significant effect on digital behavior. Digital experience has a significant effect on digital behavior. Furthermore, digital behavior has a significant effect on business performance. Partially, digital behavior significantly mediates the relationship between digital literacy and digital experience on business performance. The implications of this study indicate that digital information literacy, service availability, visual quality and access stability are needed to encourage operational performance, management and support performance. Future research recommendations are to examine digital literacy and digital experience variables that have a direct effect on business performance.
Koptihub: A UI/UX Design for Transparent Procurement using a User-Centered Design Approach Satyaninggrat, Luh Made Wisnu; Hamijaya, Prasis Damai Nursyam
SISTEMASI Vol 14, No 5 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i5.5126

Abstract

The traditional procurement process faces significant inefficiencies and transparency issues, including low efficiency, limited oversight, and challenges in securing competitive supplier engagement and a stable soybean supply. To address these issues, this study aims to design and evaluate Koptihub, a prototype that enhances communication with importers, improves transparency in price comparisons, streamlines stock management, and optimizes transaction monitoring and decision-making. The research employs the User-Centered Design (UCD) approach, integrating User Experience (UX) principles and cooperative member feedback to develop a prototype using Figma. The system's effectiveness, clarity, and user-friendliness were assessed through usability testing with 15 participants using the System Usability Scale (SUS). The prototype incorporates key features such as notifications, incoming offers, price offer status, orders in process, order delivery status, payments, refunds, and a chat function for cooperative-importer communication. The usability test results yielded an SUS score of 82.17, classified as an A grade, indicating high usability and strong user acceptance. These findings confirm that the system effectively supports efficient price selection, order tracking, and enhanced transparency in procurement. This study introduces an innovative e-procurement solution tailored for cooperatives, demonstrating the potential of digital procurement platforms to transform cooperative procurement processes. The proposed model serves as a practical framework that can be adapted by similar cooperatives to improve procurement efficiency and supplier engagement.
KOPTIHUB: A WAREHOUSE APPLICATION PROTOTYPE FROM COOPERATIVE PERS PECTIVE Satyaninggrat, Luh Made Wisnu; Hamijaya, Prasis Damai Nursyam; Rachmawati, Isnaini Nur
Jurnal Pilar Nusa Mandiri Vol. 21 No. 2 (2025): Pilar Nusa Mandiri : Journal of Computing and Information System Publishing Pe
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/pilar.v21i2.6456

Abstract

Effective warehouse management is crucial for ensuring the availability of raw materials and smooth product distribution, particularly at Sentra Industri Kecil Somber (SIKS) Balikpapan, which specializes in soybean-based industries. Manual record-keeping has presented significant challenges, leading to recording errors, stock discrepancies, and delays in raw material procurement. To address these issues, a digital warehouse management prototype, "KoptiHub," was developed using a User-Centered Design (UCD) approach. This approach aimed to enhance inventory tracking efficiency, streamline raw material ordering, and improve overall product distribution. The prototype was evaluated using the System Usability Scale (SUS) with 15 cooperative administrators at SIKS Balikpapan. The evaluation yielded an SUS score of 82.17, resulting in an "A" grade, which indicates high usability and strong alignment with user expectations. Compared to previous warehouse management solutions, KoptiHub demonstrates superior usability, particularly in cooperative settings. However, further improvements, such as a simplified user interface and an AI-driven inventory forecasting feature, could enhance efficiency and accessibility. The results suggest that KoptiHub could serve as a scalable model for digitizing warehouse management in MSMEs and cooperatives, aligning with emerging trends in smart inventory management and supply chain optimization.
INOVASI PRODUK: PENINGKATAN LAYANAN DAN DESAIN KEMASAN KREATIF DI INDUSTRI FLORIST KOMUNITAS PENCINTA ANGGREK INDONESIA CABANG BALIKPAPAN Hamijaya, Prasis Damai Nursyam; Satyaninggrat, Luh Made Wisnu; Alif, Muh. Ikhsan
Jurnal Abdi Insani Vol 12 No 9 (2025): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v12i9.2911

Abstract

This community service initiative is a collaboration with the Balikpapan Branch of the Indonesian Orchid Lovers Community (PAI). The activity aims to improve the competitiveness of local orchids in Balikpapan through product innovation. The main challenges faced by the partner, Bakoel Kembang Ruhui Rahayu, are low service and packaging diversification, a lack of product information, and suboptimal branding. These conditions hamper market penetration and limit the selling value of orchid products. Through product innovation, it is hoped that orchids will have more competitive added value. The objective of this activity is to equip partners with the skills to design creative and informative services and packaging, as well as improve the quality of product displays. The implementation method includes practice-based training, starting from researching service and packaging trends, material selection, design planning, and packaging simulations with QR code integration. Evaluation was carried out through participant feedback and testing the feasibility of packaging in the local market. The results of the activity showed an increase in participants' skills in designing market-standard service and packaging models for young, juvenile, and mature orchids. All participants were able to create packaging designs with clear labels and product information. Improvements in services related to product innovation were recorded significantly, such as Custom Bouquets and Hampers (225%), Classes and Workshops (200%) and Online Sales (160%). Participants also began integrating packaging with digital marketing strategies to increase sales reach. Positive impacts were seen in the increased variety of services and the enhanced professional image of the products. In conclusion, this product innovation training successfully achieved its target, expanded partner services, and increased the market appeal of local orchids.
DIGITAL LITERACY MEDIATION IN IMPROVING BUSINESS PERFORMANCE OF BALIKPAPAN MICRO AND SMALL INDUSTRIES Nursyam Hamijaya, Prasis Damai; Setyaninggrat, Luh Made Wisnu; Rahmah, Khairunnisa
Jurnal TAM (Technology Acceptance Model) Vol 15, No 1 (2024): Jurnal TAM (Technology Acceptance Model)
Publisher : LPPM STMIK Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/jurnaltam.v15i1.1596

Abstract

Productivity gaps between large companies and micro and small industries are due to gaps in technology adoption, access to funding and managerial practices. Moving the capital to East Kalimantan is a momentum for micro and small industry players to encourage economic productivity growth in the buffer zone of the Capital City of the Archipelago (IKN). Community-based cluster development can minimize weaknesses, especially in the use of technology and information systems. This study investigates the effect of digital experience on business performance with digital literacy as a mediating variable. This research takes a sample of micro and small industries in Balikpapan City as one of the buffer cities of IKN. The subjects are food processing industry players in the Somber Small Industry Center area. Quantitative research uses structural-partial least square (SEM-PLS) modeling with WarpPLS 8.0 analysis tool. Hypothesis testing results show that digital experience and digital literacy partially have a direct and significant effect on business performance. Digital literacy significantly mediates the relationship between digital experience and business performance of micro and small businesses in Balikapapan City.
Co-Authors Alif, Muh. Ikhsan Anitsa Rahmadhana Deli Yansyah Diah Agustina Puspitasari Diah Agustina Puspitasari, Diah Agustina Khairunnisa Rahmah Khairunnisa Rahmah Luh Made Wisnu Satyaninggrat Luh Made Wisnu Setyaninggrat Mariyana Sari Nabila Ramadhani, Salma Nafisah Balqis, Adelia Nugroho, Pradipta Widyo Pradipta Widyo Nugroho Putri Setyaning Astuti Rachmawati, Isnaini Nur Rahmadhana, Anitsa Rahmah, Khairunnisa Rofiaty, Rofiaty Sari, Mariyana Setyaninggrat, Luh Made Wisnu Sudjatno, Sudjatno Yunita Eka Puspitasari