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Journal : Jurnal Internasional

Improving the Human Resources Management Performance of Hotel Asrilia Tangerang Banten Employees Riyanto, Slamet; Susilowati, Susilowati; Puspa , Dede; Sumerhu , Herru; Suhartono, Suhartono
The International Journal of Education Management and Sociology Vol. 3 No. 3 (2024): May -June : The International Journal of Education Management and Sociology
Publisher : PDPI (Perkumpulan Dosen Peneliti Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58818/ijems.v3i3.134

Abstract

This research aims to determine and analyze human resource management in improving employee performance, and analyze SWOT for management of improving employee performance. The research uses qualitative methods. The subject of this research was the Mita Asrilia Hotel, Tangerang Banten, referring to data collection sources from hotel managers, employees and visitors. The data collection method is through interviews, observation and documentation. Meanwhile, the analysis used in this research uses descriptive qualitative analysis. The first result of this research is that the hotel employee recruitment process is carried out directly by the hotel owner through file selection and interview tests. Placement of employees according to the positions needed. The employee training and development process is carried out by managers through direction and guidance as well as procedures for serving guests. Meanwhile, the performance assessment process is carried out through assessment measures, namely work quality, cooperation, creativity, discipline and responsibility. When providing compensation, especially in the form of salaries, it is given to employees differently according to the type of work and responsibilities they carry out. Then the second is the results of the SWOT analysis. From these results, weaknesses, strengths, threats and opportunities for improving employee performance can be identified.
Co-Authors AA Sudharmawan, AA Achmad Mulyana Adinda, T Hanifah Agus Wahyudi Ahmad Rasyiddin Alam, Ryan Saputra Amin, Malkat Andreani, Andreani Angraini, Selvi Aries, Ega Silvy Aziz Septiatin Baehaqi Brotosakti, Anton Cahayati, Wulan Cahyany, Shelistya Cecep Edi Hidayat Choirunnisa, Viona Kusuma Citra, Cindy Rowesha Dani, Andini Rahmah Devi Anggraeni Dewi Kartika Fadila, Salsya Bella Nur Fani, Ajeng Dwi Feri Yahyadi Fitriani, Pevi Fitriyaningsih, Fatma Fungsiawan Fungsiawan Fungsiawan, Fungsiawan Halimatus Sya Diah Haryanto, Maharani Widie Anggraeni Hasan, Raden Hurian Kamela Hurian Kamela Hurian Kamela Hutama, Dhebora Aldha Indrawati, Siti Jempa Irwansyah, Novi Jatmika, Windy Jessica, Ditha Kamela, Hurian Kartika Andri, Hendri Kholisah, Siti Nur Khomzah, Nurul Kurniawan, M Rafli Kusumajati, Wisnu Kala Lolla, Rika Andria Maelani, Ida Mahendra, Dheni Muhammad Marliana, Mayada Maulana, Muhammad Rizki Miftahul Jannah Muhamad Aji Permana Putra Muliadi Mustika, Vika Nurhaliza, Reza Nurintan, Nurintan Nurlaila, Chika Aprilia Nurmadhani Fitri Suyuthi Nurpadilah, Dedi Nurulhudda, Aydah Intana Oktavia, Elisa Pangestu, Hagi Prabusakti, Rengga Pramesti, Nadia Purnawan, Lesna Putri, Adelia Novia Putri, Berlin Anggraeni Putri, Destiana Rhamadan, Siva Mutia Rhamadhan, Siva Mutia Rossa, Devina Samuel Samuel Sari, Annastasya Nurrahma Selfyani, Ulfidah Setiawan, Aries Silpia Dwi Damayanti Siti Baitunnisa Siti Patimah Suhartono Sumardi . Sumarsid, Sumarsid Sumerhu , Herru Sundoro, Aries Susilowati Susilowati Susilowati Susilowati Susilowati Suswita, Choffifah Dhea Syalsabilla, Syalsabilla Syamsiar, Syamsiar Teuf, Juregin Diansi Tikaromah, Oom Uzma, Melani Zahra Iffati Vieronicha Lyu Sipanghona Virza Hadrianti Widati, Sindik Widya Widya, Widya Windi Windi, Windi Yahya, Adibah Yogi Permana Yusiresita Pajaria Zahra, Sazkia Rahma Zega, Jelisman Jaya Zenzibar Zulfa, Nadia