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Leader-Member Exchange and Employee Performance: Mediating Roles of Work Engagement and Job Satisfaction Jufrizen, Jufrizen; Harahap, Dita Sayidina; Khair, Hazmanan
Journal of Economics, Business, and Accountancy Ventura Vol. 26 No. 3 (2023): December 2023 - March 2024
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v26i3.3591

Abstract

The purpose of this study is to investigate and evaluate the direct or indirect effects of leader-member exchange on work engagement and job satisfaction on employee performance. The study encompassed 215 employees who worked at the Office of the Regional Tax and Retribution Management Agency of Medan City, with 140 employees constituting the sample size. Questionnaires and interviews were employed in this study's data collection process. SmartPLS (Partial Least Square) 4.0 software is utilized for structural equation modeling in statistical analysis. The results of this study indicate that direct leader-member exchange, work engagement and job satisfaction have a significant effect on employee performance. Leader-member ex-change has a significant effect on performance through work engagement and employee job satisfaction at the Office of the Regional Tax and Retribution Management Agency of Medan City. This research provides information for the Office of the Regional Tax and Retribution Management Agency of Medan City and related parties to improve employee performance by increasing job satisfaction, and work engagement and improving existing leadership to provide employee comfort.
Pengaruh Kualitas Produk dan Digital Marketing Terhadap Keputusan Pembelian Dengan Emosi Konsumen Sebagai Variabel InItervening (Studi Kasus Pada Wanita Pengguna Platfrom TikTok) Khair, Hazmanan; Maulidah, Sri Ayu; Pasaribu, Fajar
Journal of Student Development Informatics Management (JoSDIM) Vol 3, No 2: JoSDIM | Desember 2023
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/josdim.v3i2.5068

Abstract

Purchasing decision is an action or consumer behavior so whether or not to make a purchase or transaction, whether or not the number of consumers in making decisions is one of the determinants of whether or not the company's goals are achieved. In theory, the lower the price of an item, the more demand for the item and the better the quality, the higher the price. The formulation of the problems of this research are: (1) Is there an effect of product quality on purchasing decisions for consumers who use the Tiktok platform?, (2) Is there any influence of digital marketing on purchasing decisions for consumers who use the Tiktok platform?, (3) Is there an effect on quality? Products on consumer emotions on consumers using the Tiktok Platform?, (4) Is there any effect of digital marketing on consumer emotions on consumers using the Tiktok Platform?, (5) Is there an influence of consumer emotions on Purchase Decisions for consumers using the Tiktok Platform?, (6) Is there an effect of product quality on purchasing decisions with consumer emotions as an intervening variable for consumers using the Tiktok platform?, (7) Is there an effect of digital marketing on purchasing decisions with consumer emotions as an intervening variable for consumers using the Tiktok platform?. This study was designed using quantitative methods with a sample size of 356 respondents using Accidental Sampling. The data collection instruments used were questionnaires and documentation. The results showed that (1) Product quality has a significant positive effect on purchasing decisions, (2) Product quality has no significant positive effect on consumer emotions, (3) Digital marketing has a significant positive effect on purchasing decisions , (4) Digital marketing has a significant positive effect on consumer emotions, (5) Consumer emotions have a significant positive effect on purchasing decisions, (6) Product quality has a significant positive effect on purchasing decisions with consumer emotions as a mediating variable, (7) Product quality has no effect significant positive effect on purchasing decisions with consumer emotions as a mediating variable.
PENGARUH LINGKUNGAN KERJA DAN BEBAN KERJA TERHADAP TURNOVER INTENTION DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERASI (STUDI KASUS DI PT. SUMBER SAWIT MAKMUR UNIT BANDAR PULAU) Prabowo, Aji; Khair, Hazmanan; Sabrina, R
JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK) Vol 5 No 1 (2024): Juni
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32696/jimk.v5i1.2990

Abstract

This study aims to determine and analyze the effect of work environment and workload on turnover intention with job satisfaction as moderation. The object of research was conducted at PT Sumber Sawit Makmur Unit Bandar Pulau, Bandar Pulau District, Asahan Regency. This research is included in the category of causal research using a quantitative approach. Sampling using the Slovin Formula which amounted to 53 field employees from a population of 113 people. Data collection techniques are carried out by means of observation, interviews, distributing questionnaires and documentation studies. This research analyzes using the help of Smart PLS (Partial Least Square) software version 3.0 which is applied with computer media to test the strength of the relationship between turnover intention and its independent variables, namely work environment and workload and job satisfaction as moderating variables. The results of this study prove that the work environment has a negative and insignificant effect on turnover intention.Workload has a positive and insignificant effect on turnover intention.Job satisfaction variables are not able to moderate the influence of work environment and workload on turnover intention.
PENGARUH KOMITMEN ORGANISASI DAN KOMPENSASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN LOYALITAS GURU SEBAGAI VARIABEL INTERVENING (STUDI PADA TENAGA GURU DI AMAL USAHA MAJELIS DIKDASMEN MUHAMMADIYAH KOTA PEMATANG SIANTAR) Ritonga, Juleha; Khair, Hazmanan; Rambe, Muis Fauzi
JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK) Vol 5 No 1 (2024): Juni
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32696/jimk.v5i1.2997

Abstract

This study aims to test and analyze the effect of organizational commitment, compensation, on organizational citizenship behavior mediated by teacher loyalty in the Amal Usaha Majelis Dikdasmen Muhammadiyah Pematangsiantar. The data used in this study were obtained directly from respondents totaling 54 permanent teachers of Perguruan Muhammadiyah Pematangsiantar which were processed with the help of the SmartPLS program. The results showed that organizational commitment, teacher loyalty, individually had a significant effect on organizational citizenship behavior. While compensation with a negative direction has an insignificant effect on organizational citizenship behavior. Organizational commitment variables, compensation, individually have a significant effect on teacher loyalty. Teacher loyalty significantly mediates the effect of organizational commitment on organizational citizenship behavior. Loyalty significantly mediates the effect of compensation on organizational citizenship behavior.
ONLINE WORD OF MOUTH ON INDONESIAN BEHAVIOUR IN MALAYSIAN HEALTHCARE SERVICES Khair, Hazmanan; Erlinda, Erlinda; Ladewi, Yuhanis
Accounting and Business Journal Vol 2 No 2 (2020): ACCOUNTING AND BUSINESS JOURNAL
Publisher : Lembaga Jurnal & Seminar Universitas Pembangunan Panca Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54248/abj.v2i2.1004

Abstract

Purpose –The purpose of this study was to examine the effect of online word of mouth on the medical treatment of Indonesians in Malaysian hospitals. Design/methodology/approach – The analysis of 401 patients from Indonesia who had undergone medical treatment in Malaysian hospitals was done using SPSS. A convenience sampling technique was used in this study. A total of 401 questionnaires were distributed. Findings - the intensity and content of online word of mouth related to purchase behaviour, while valence of online word of mouth not related to purchase behaviour (rejected). Research limitations/implications – This research examined the concept of word of mouth communication and online word of mouth communication.. However, this study did not explore offline word of mouth or traditional word of mouth communication. Practical implications –The results indicate that the source from experts was not as the main information source. Hospital managers should be using another method to share hospital information through social media (online) Originality/value – This study will enable hospital managers should use the information technology sophisticated to promote their services and then using the comment of medical expert as a stimulation media.
THE EFFECT OF ADDITIONAL COMPENSATION ON EMPLOYEE PERFORMANCE THROUGH WORK MORALE AT PT. PERKEBUNAN NUSANTARA III (PERSERO) MEDAN Savira, Sarah; Khair, Hazmanan
Proceeding International Seminar of Islamic Studies INSIS 6 (February 2024)
Publisher : Proceeding International Seminar of Islamic Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Quality human resources will help advance the company as a forum for improving good performance. Therefore, a company should provide positive direction to its human resources in order to achieve the goals set by the company. Many factors influence performance, including additional compensation and work morale. The purpose of this research is to analyze several things, namely: to find out whether there is an effect of additional compensation on employee performance, to find out whether there is an effect of additional compensation on work morale, to find out whether there is an effect of work morale on employee performance and to find out whether additional compensation has an effect on performance which is mediated by enthusiasm for working at PT. Perkebunan Nusantara III (Persero) Medan. This research uses associative research with a sample of 87 respondents who are employees of PT. Perkebunan Nusantara III (Persero) Medan. Data collection techniques use a list of statements such as a questionnaire and data analysis techniques using Partial Least Square (SmartPls) to test the four hypotheses proposed in this research. The results of this research show that: (1) the effect of additional compensation on employee performance is positive and significant; (2) the effect of additional compensation on employee morale is positive and significant; (3) the effect of work morale on employee performance is positive and significant; (4) work morale as a mediator variable plays a mediating role in the effect of additional compensation on employee performance.
Pengaruh Leader Member Exchange dan Perceived Organizational Support Terhadap Job Satisfaction Pada PT Pelabuhan Indonesia (Persero) TPK Perawang Annisa, Nina; Jufrizen, Jufrizen; Khair, Hazmanan
Maneggio: Jurnal Ilmiah Magister Manajemen Vol 6, No 2 (2023): SEPTEMBER
Publisher : Magister Manajemen Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/maneggio.v6i2.14424

Abstract

Tujuan penelitian ini adalah untuk menguji dan menganalisis pengaruh pertukaran pemimpin anggota dan persepsi dukungan organisasi terhadap kepuasan kerja pada PT Pelabuhan Indonesia (Persero) TPK Perawang. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif asosiatif. Populasi dalam penelitian ini adalah seluruh karyawan PT Pelabuhan Indonesia (Persero) TPK Perawang. Sampel dalam penelitian ini menggunakan metode sampling jenuh yang berjumlah 67 orang karyawan PT Pelabuhan Indonesia (Persero) TPK Perawang. Teknik pengumpulan data pada penelitian ini menggunakan teknik dokumentasi dan angket. Teknik analisis data dalam penelitian ini menggunakan pendekatan kuantitatif. Pengolahan data pada penelitian ini menggunakan program software IBM SPSS Statistics. Hasil penelitian ini menunjukkan bahwa pertukaran anggota pemimpin dan dukungan organisasi yang dirasakan berpengaruh positif dan signifikan terhadap kepuasan kerja pada Kantor PT Pelabuhan Indonesia (Persero) TPK Perawang. 
Going Green: Exploring the Factors Behind Eco-Friendly Products Purchase Intentions Siagian, Hendra Sakti Putra; Khair, Hazmanan; Jufrizen, Jufrizen; Tirtayasa, Satria; Rahmat, Muhammad
Journal of International Conference Proceedings Vol 8, No 1 (2025): 2025 ICPM Malaysia Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v8i1.3973

Abstract

Unregulated worldwide consumption habits have resulted in significant issues such as pollution and climate change, hence underscoring the necessity for understanding of eco-friendly products. This study seeks to examine the impact of students' awareness of eco-friendly products on their intention to acquire such products. This study specifically investigates the impact of awareness, availability, value, and quality on students' desire to purchase reusable bottled water products, as well as how these characteristics predict purchase intention among students. Data were gathered through an online survey of 145 students from diverse universities in Indonesia and analyzed utilized partial least squares-structural equation modelling (PLS-SEM). The findings revealed that awareness and perceived value significantly enhance the purchase intention of reusable bottled water products, with perceived value being the most influential element. These findings underscore the necessity of enhancing awareness and value the of eco-friendly products to promote more sustainable and responsible consumption among students, thereby significantly contributing to environmental conservation initiatives and the reduction of plastic waste in society. Furthermore, these findings offer valuable insights for stakeholders in formulating more successful marketing strategies to enhance student engagement in sustainable consumption.
The Effect Of Transformational Leadership And Organizational Culture On Police Performance Mediated By Job Satisfaction In Aceh Tamiang Resort Police Tanjung, Bahdin Nur; Khair, Hazmanan; Lisawadi, Fauzan; Kharomah, Larasati Nur
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 3 (2025): Juli
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i3.7546

Abstract

This research investigates the impact of transformational leadership and organizational culture on police performance at the Aceh Tamiang Police Department. It examines whether job satisfaction mediates this relationship. The research utilizes an associative approach and involves all Aceh Tamiang Police personnel as the population. A stratified random sample of 96 personnel was selected for the study. Transformational leadership variable and organizational culture variable serve as independent variables, while police performance variable is the dependent variable. Job satisfaction acts as an intervening variable. Data analysis employs descriptive analysis and Structural Equation Modelling, with a Partial Least Squares approach. The findings demonstrate a positive effect of transformational leadership and organizational culture on police performance. This effect operates both directly and indirectly through increased job satisfaction among police officers. It means that a transformational leadership style and positive organizational culture can increase members' job satisfaction, ultimately impacting their performance. In other words, to improve the performance of police officers, efforts need to be made to increase the transformational leadership of leaders and strengthen a positive organizational culture.
Pengaruh Pengembangan SDM Dan Kompetensi Terhadap Kinerja Pegawai Yang Dimediasi Oleh Semangat Kerja rudiansyah, rudiansyah; Khair, Hazmanan; Rambe, Muiz Fauzi
Maneggio: Jurnal Ilmiah Magister Manajemen Vol 7, No 1 (2024): Maret 2024
Publisher : Magister Manajemen Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/maneggio.v7i1.19359

Abstract

Penelitian ini bertujuan untuk mencari bagaimana pengaruh dari store atmosphere dan harga terhadap minat beli pengunjung Meuligoe Kupi Atjeh Binjai. Populasi pada penelitian berjumlah 1500 pengunjung dengan sampel yang diambil sebanyak 94 pengunjung sebagai responden. Penentuan jumlah sampel menggunakan rumus Slovin. Teknik sampling yang digunakan adalah accidental sampling. Metode penelitian yang digunakan adalah Regresi Linear Berganda dengan pendekatan Asosiatif-Kuantitatif. Teknik pengumpulan data menggunakan metode kuesioner dengan skala likert. SPSS 24.0 digunakan sebagai alat pengolah data. Hasil penelitian menunjukkan bahwa store atmosphere dan harga baik secara parsial maupun secara simultan berpengaruh positif dan signifikan terhadap minat beli pengunjung Meuligoe Kupi Atjeh Binjai. Store atmosphere menjadi variabel yang paling berpengaruh terhadap minat beli. 89,0% minat beli pengunjung dapat dijelaskan oleh store atmosphere dan harga, sedangkan sisanya dijelaskan oleh faktor lain. Hubungan antara store atmosphere dan harga terhadap minat beli pengunjung adalah sangat erat.